Cumberland Women’s Health Centre

What Cumberland Women’s Health Centre does

Cumberland Women's Health Centre (CWHC) is a not-for-profit, community-based organisation headquartered at 69 Harris Street, Harris Park, NSW, Australia, that delivers women's health and domestic and family violence (DFV) specialist response services to women in the Parramatta, Cumberland, and Baulkham Hills (The Hills) local government areas. Founded as the Cumberland Women's Health Association on 15 December 1986, incorporated in 1990, and renamed to its current name on 8 December 1997, CWHC has operated continuously for over 26 years and employs 11-50 staff. It operates Monday-Friday, 9:00am-4:30pm, from a single physical site and convenes the bi-monthly Parramatta Cumberland Family and Domestic Violence Prevention Committee (PCFDVPC).

CWHC's core services comprise three specialist lines: Domestic Violence Casework (short-to-medium-term, strengths-based case management for women experiencing DFV), Counselling (professional, non-judgmental emotional support), and Case Coordination (advocacy and referrals to other organisations for financial assistance, housing, food, and clothing). Around these, it runs free community programs including the Women's Health Group, a Respectful Play school holiday program for ages 8-12, Pain Relief for Stressed Bodies, Taming my Temper, and the Girls Talk Project. Its service framework is explicitly feminist and trauma-informed, addressing physical, spiritual, environmental, emotional, and social wellbeing.

The revenue model is donation- and grant-funded, not transactional. Services are provided free or at low cost to all women regardless of age, ethnicity, identity, or income. Income streams include public donations processed via Stripe and inferred NSW government grants (following its transition from Western Sydney Area Assistance Scheme funding to NSW Women's Health program funding in the early 1990s). Go-to-market is community-led: self-referral and agency-referral pathways (online forms, phone, email) with a 3-5 business day response time, supported by a 3-monthly newsletter, organic social channels (Facebook, Instagram), community events such as the annual 'It's Time to Talk' White Ribbon Day Breakfast and 16 Days of Activism, and affiliation-based partnerships with City of Parramatta, Women's Health NSW, Cumberland Council, and a broader network of DFV training and advocacy organisations. No revenue, headcount, or financial KPIs are publicly disclosed.

Name

Cumberland Women’s Health Centre

Legal name

Cumberland Women's Health Centre

Website

https://cwhc.org.au

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Cumberland Women's Health Centre is a not-for-profit, community-based organisation in Harris Park, NSW, delivering free women's health services, counselling, and specialist domestic violence casework to women in the Parramatta, Cumberland, and Baulkham Hills LGAs.

Ownership category

akta.pro rank

Product category

Women's Health and Domestic Violence Support Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

Keywords

• Women's health services
• Domestic violence support
• Community counselling
• Case coordination services
• Trauma-informed care

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations: The organisation accepts donations via Stripe to support programs such as Creative Therapies workshops and domestic violence support services.
2. Government Funding: Not-for-profit community-based organisation likely funded through government grants for women's health services and domestic violence specialist response services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Cumberland Women's Health Centre is a not-for-profit community-based organisation providing women's health services and domestic violence specialist response services to women in the Parramatta, Cumberland, and The Hills LGAs. Its core offerings are Domestic Violence Casework (short-medium term specialist casework support using client-centered, strengths-based case management), Counselling (professional emotional support in a non-judgmental environment), and Case Coordination (advocacy and referrals to other organisations for financial assistance, housing, food, and clothing).

Product overview

Cumberland Women's Health Centre is a not-for-profit community-based organization providing women's health services and domestic violence specialist response services. The organization offers a portfolio of services including: Domestic Violence Casework (specialist short-medium term casework support), Counselling (professional emotional support), Case Coordination (advocacy and referrals for financial assistance, housing, food, clothing), and various community programs and groups such as the Women's Health Group, Holiday Programs, and workshops like Pain Relief for Stressed Bodies and Taming my Temper. The organization also convenes the Parramatta Cumberland Family and Domestic Violence Prevention Committee for advocacy and community awareness initiatives. All services are provided free of charge to women in the Parramatta, Cumberland, and The Hills area.

Differentiator

Problem solved

Functional benefit

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• City of ParramattacoreStrategic or Co-development PartnerAffiliation with City of Parramatta indicated by logo on website, representing partnership in local government area initiatives for women's health and domestic violence prevention.
• Women's Health NSWcoreStrategic or Co-development PartnerAffiliation with Women's Health NSW indicated by logo, representing membership in state-wide women's health network.
• Cumberland CouncilcoreStrategic or Co-development PartnerAffiliation with Cumberland Council indicated by logo, representing partnership in Cumberland local government area initiatives.
• Parramatta Cumberland Family and Domestic Violence Prevention Committee (PCFDVPC)coreStrategic or Co-development PartnerCWHC convenes this committee which mobilises community and government agencies to reduce domestic and family violence and improve safety and status of women. Committee includes representatives from police, community health, Centrelink, refuge workers, family support and other agencies.
• LifelineminorGTM or Marketing PartnerProvides eLearning courses on domestic and family violence including types of abuse and right responses for community leaders.
• DV-AlertminorGTM or Marketing PartnerFree national training programs for frontline workers and community leaders to recognise and respond to domestic and family violence.
• Queensland Centre for Domestic and Family Violence Research (QCDFVR)minorGTM or Marketing PartnerProvides online training modules covering DFV topics including risk and safety frameworks and coercive control.
• Emerging MindsminorGTM or Marketing PartnerProvides free online courses on understanding impact of DFV on children's mental health and engaging sensitively with affected families.
• White Ribbon AustraliaminorGTM or Marketing PartnerResources for communicating about ending violence against women including Barber Shop program and Style Guide.
• OurWatchminorGTM or Marketing PartnerMen in Focus resource providing practical strategies for collaboration across sectors to end violence against women.
• Muslim Women AustraliaminorGTM or Marketing PartnerOrganisation empowering Muslim women through support services, advocacy, and community programs focusing on equality and domestic violence aid.
• Australian Muslim Women's Centre for Human RightsminorGTM or Marketing PartnerSupports and empowers Muslim women in Australia focusing on family violence, settlement, and leadership through advocacy and training.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Relationships Australia (NSW): National provider of counselling, family dispute resolution, and DFV support services. Compares on counselling and family support services, but operates as a much larger multi-service incumbent rather than a community-anchored women's centre.
• Lifeline Australia: National 24/7 crisis support and suicide prevention service. CWHC signposts Lifeline and integrates its eLearning; comparable in crisis support, but Lifeline is a much larger national crisis-line incumbent.
• Barnardos Australia: Large national NGO delivering child and family services including response to children exposed to DFV. Comparable on children's outcomes and family support, but at greater scale and broader scope than CWHC.

Direct peers

• White Ribbon Australia (now part of Communicare): Workplace and community DFV prevention initiative. CWHC runs the annual White Ribbon Day Breakfast; comparable in DFV prevention advocacy, though focused on awareness rather than direct service delivery.
• Our Watch: National primary prevention organisation working to end violence against women. CWHC distributes OurWatch resources and partners on Men in Focus; comparable in DFV prevention focus, though OurWatch is national rather than community-delivery.
• Australian Muslim Women's Centre for Human Rights: National organisation supporting Muslim women in Australia with a focus on family violence, settlement, and advocacy. Listed as a CWHC partner; comparable in DFV specialisation and CALD community focus.
• Safe Steps Family Violence Response Centre: Victoria's statewide DFV crisis response service; operates a 24/7 crisis line and casework. Comparable in core DFV casework and counselling, but at much larger scale and as a state-wide rather than local centre.
• Women's Health NSW: Peak body for women's health centres across NSW. CWHC is an affiliated member; Women's Health NSW coordinates advocacy, sector development, and funding representation for centres providing the same model of women's health and DFV services.
• Immigrant Women's Speakout Association of NSW: NSW-based non-profit providing casework, counselling, and advocacy for women from migrant and refugee backgrounds experiencing domestic violence. Directly comparable in service model, funding posture, and DFV specialisation.

Regional players

• DVConnect (QLD): Queensland's statewide DFV support service providing crisis line, counselling, and casework. Highly comparable in service model, but operates in a different state and does not compete in CWHC's catchment.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Cumberlandwomenshealthcentre
• Instagraminstagram.com/cumberlandwomenshealthcentre

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cumberland Women’s Health Centre