AME

What AME does

AME (Associação dos Amigos Metroviários dos Excepcionais) is a Brazilian non-profit association founded in 1990 in São Paulo by employees of the São Paulo Metro Company. Originally established to support social inclusion of people with disabilities through community solidarity actions, the organization has expanded over three decades into a multi-service inclusion platform. AME serves three primary customer segments: (i) Brazilian enterprises seeking ESG-aligned disability inclusion consulting (BB Seguros, Serasa Experian, Bunge, Syngenta, SKF, ZF do Brasil, Unimed Porto Alegre); (ii) government agencies requiring accessibility and Libras interpretation services (Prefeitura de São Paulo, GDF, MPSP, EMTU); and (iii) individuals with disabilities seeking clinical therapy, assistive technology, and inclusive education support through the Centro de Desenvolvimento Humano (CDH) and inclusive-education programs.

The organization's core technology stack, developed under its AME Lab innovation arm (created 2020), comprises three proprietary platforms: ICOM, a real-time Libras (Brazilian Sign Language) video interpretation platform accessible 24/7 via web, iOS/Android apps, and QR codes; Anglis, an AI-driven automated residential monitoring system using computer vision and deep learning to detect atypical behavior such as falls; and Vivap, an assisted shared-housing concept integrating IoT-enabled residences with 24-hour caregiver support. Supporting platforms include WebRTC, speech recognition, computer vision, and big-data analytics capabilities.

AME generates revenue through professional services (corporate inclusion consulting, accessible communication services such as simultaneous Libras translation and audio description, inclusive education staffing, clinical therapeutic services covered by insurance or private pay, and social-assistance training under the SUAS framework), managed services (government accessibility contracts and corporate workforce provision for professionals with disabilities), and subscription/usage-based ICOM platform access. Pricing is contact-based and quote-driven; the organization is LGPD-compliant and holds regulatory exemptions (dispensa de licitação) for social-responsibility public contracts. Headcount is reported in the 1,001–5,000 range, though revenue is not publicly disclosed given non-profit status.

Name

AME

Legal name

AME Associação dos Amigos Metroviários dos Excepcionais

Website

https://ame-sp.org.br

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

AME is a São Paulo-based Brazilian non-profit founded in 1990 that delivers disability inclusion and accessibility services — including real-time Libras interpretation (ICOM), clinical therapy, inclusive education, corporate ESG consulting, and assistive technology — to government agencies, enterprises, and individuals with disabilities.

Ownership category

akta.pro rank

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Corporate Inclusion Consulting: Consulting and advisory services for companies to adopt inclusive practices for people with disabilities, aligned with ESG practices, sustainability, corporate governance, and compliance.
2. Government Services: Projects and services for public sector organizations including the Government of Federal District (GDF) Central de Libras, implementing accessibility initiatives in public services without need for bidding.
3. Clinical Services: Therapeutic services at Centro de Desenvolvimento Humano (CDH) including neuropediatrics, neuropsychology, psychology, psychopedagogy, speech therapy, physiotherapy, and occupational therapy. Services covered by insurance (convênio) and private pay.
4. Inclusive Education Services: Support services for public and private schools at all education levels with specialized professionals to accompany students with diverse needs.
5. Accessible Communication Services: Services including simultaneous Libras translation, Libras window, audio description, and closed caption for videos, commercials, films, and other content for companies.
6. ICOM Platform Services: Real-time Libras interpretation platform available 24/7 to deaf individuals, companies, public agencies, and online commerce via subscription or usage-based model.
7. Social Assistance Training Program: Training program for social assistance workers in SUAS perspective, with course registrations and capacity-building services.
8. Workforce Provision: Partnership with companies for supply and management of teams of professionals with disabilities in administrative and operational areas.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

AME is a Brazilian non-profit association that develops inclusion and accessibility projects for companies, government agencies, and public institutions. Its core deliverables comprise assistive technology platforms (ICOM real-time Libras video interpretation, ANGLIS automated home monitoring, VIVAP assisted shared housing) developed through AME Lab, alongside clinical/therapeutic services, inclusive education support, accessible communication services, and ESG consulting for private and public-sector clients.

Product overview

AME is a non-profit civil society organization that develops projects in inclusion and accessibility for companies and public agencies. Its product portfolio consists of three main technology-based initiatives developed by AME Lab: ICOM (simultaneous Libras translation platform via video call), VIVAP (assisted living concept), and ANGLIS (automated home monitoring system). Supporting these core offerings are clinical services through Centro de Desenvolvimento Humano (interdisciplinary therapeutic services), accessible communication services (Libras translation, audiodescription, closed caption), inclusive education support, corporate ESG consulting, and social assistance training programs.

Differentiator

Problem solved

Functional benefit

Brands

• ICOM: Plataforma de tradução simultânea de Libras da AME que proporciona comunicação em tempo real entre surdos e ouvintes por videochamada.
• Vivap
• Anglis

Products and services

• ICOM

Quantifiable outcome

• 90-second SLA for emergency calls (190, 192, 193) for deaf citizens in Federal District
• +1 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature9 records

Partnerships

Two partnerships are on record, tiered core.

• GDF (Governo do Distrito Federal)coreStrategic or Co-development Partner · 1 January 2024GDF partnered with AME to implement the Central de Libras, an innovative initiative providing deaf citizens full access to public services through Brazilian Sign Language interpretation. AME provides the ICOM platform technology and manages the service operation 24/7, connecting deaf citizens with public services including health, security, and social assistance.
• Inovabra (Bradesco)coreStrategic or Co-development Partner · 1 January 2020AME Lab is a partner of Inovabra, Bradesco's innovation hub. The partnership enables AME Lab to accelerate innovation initiatives, access the broader fintech and innovation ecosystem, and collaborate with other startups and innovation teams within the Bradesco innovation environment.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Hand Talk: Brazilian startup offering an automated Libras translation app (avatar-based) and enterprise accessibility tools. Most direct comparable to AME's ICOM product, competing for the same Brazilian deaf-customer and corporate accessibility market with a software-only model.
• CaptionCall: US provider of captioned telephone service for people with hearing loss, including a large-screen phone with live captioning. Comparable to AME in delivering regulated accessibility communication services (captioning/relay) to the deaf and hard-of-hearing community.
• Sorenson Communications: US-based provider of video relay services (VRS) and sign-language interpretation for the deaf and hard-of-hearing community, including the popular ntouch app. Closest global analog to AME's ICOM in business model (video-based sign-language interpretation at scale), though focused on ASL rather than Libras.
• ProDeaf: Brazilian company providing online Libras interpretation services and accessibility solutions to enterprises and government. Directly competes with ICOM in real-time video interpretation and corporate accessibility consulting, also serving the Brazilian deaf community.
• Purple Communications: US provider of Video Relay Service (VRS) and other telecommunications relay services for the deaf and hard of hearing, offering on-demand ASL interpretation via video. Closely mirrors AME's ICOM in providing regulatory-driven real-time interpretation services to a deaf user base.
• Be My Eyes: Global app connecting blind/low-vision users with sighted volunteers via live video, with a growing AI-powered visual interpretation feature. Comparable in operating model (24/7 real-time video interpretation between disabled users and helpers) and in scaling sign/language interpretation into a platform business.
• Mais Diversidade: Brazilian consulting firm specializing in corporate inclusion, diversity, and accessibility programs for enterprises. Directly comparable to AME's corporate ESG consulting and inclusive workforce services targeting the same Brazilian enterprise customers.

Emerging players

• Ava: AI-powered live captioning and transcription app for accessibility in meetings, classrooms, and social settings, including for the deaf and hard-of-hearing. Comparable to ICOM in providing real-time accessibility communication via mobile/web, though using speech-to-text rather than sign-language interpretation.
• InnoCaption: Mobile app providing real-time captioning for phone calls to deaf and hard-of-hearing users. Comparable to AME's accessible communication services (ICOM and audio-description/captioning offerings) as a digital accessibility tool serving the same end-user population.

Regional players

• Instituto Jô Clemente: Large Brazilian nonprofit organization supporting people with intellectual disabilities through clinical, educational, and social-inclusion programs. Comparable to AME as a fellow Brazilian disability-services nonprofit, though focused on intellectual rather than sensory disabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/AMEInclusao
• YouTubeyoutube.com/c/AME_trabalhoeinclusao
• Facebookfacebook.com/ame.trabalhoeinclusao
• Instagraminstagram.com/somosameoficial
• LinkedInlinkedin.com/company/ame-accessibilidade

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AME