Dr.Pet Veterinary Clinic
Dr.Pet is a Chilean pet care company operating an omnichannel business that combines a PrestaShop-based e-commerce pet supplies platform, physical retail stores, and veterinary clinic services (consultations, surgeries, vaccinations, grooming) with subscription health plans for dog and cat owners.
- Company typePrivate
- Founded2007
- HeadquartersProvidencia, Argentina
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Dr.Pet Veterinary Clinic does
Dr.Pet Veterinary Clinic is a Chilean pet care company that operates an omnichannel business combining a PrestaShop-based e-commerce storefront (drpet.cl) with physical retail stores and in-clinic veterinary services. Founded in 2007 and headquartered in Huechuraba, Santiago, the company serves dog and cat owners across Chile, offering a catalog exceeding 1,000 SKUs organized into Mundo Perro (Dog World), Mundo Gato (Cat World), and a specialized Farmacia Especial Salud (veterinary pharmacy) covering analgesics, antibiotics, antiparasitics, dermatological care, and supplements. The platform integrates online appointment scheduling through agendapro.com, connecting retail browsing to clinical service bookings. Product assortment spans dry, wet, and medicated food from premium brands (Royal Canin, Pro Plan, Belcando, Bravery), accessories, grooming products, toys, and prescription/OTC pet medications.
The business model is dual-pronged. The retail segment operates as a direct-to-consumer e-commerce and physical store operation, generating one-time transactional revenue across multiple product categories, supported by periodic promotional pricing via the Imperdibles section (293 discounted SKUs at 20-30% off). The veterinary services segment generates recurring revenue through bundled subscription health plans (planes de salud) covering consultations, laboratory tests, vaccinations, surgeries, baths, and grooming. Go-to-market relies on owned social media channels (Facebook, Instagram, YouTube, LinkedIn) and email marketing with promotional offers tied to account registration, driving traffic to the storefront and appointment booking system. Customer segmentation is horizontal across dog and cat owner personas, with no disclosed enterprise or B2B customers, indicating a distributed mass-market consumer base with low customer concentration risk.
Dr.Pet Veterinary Clinic firmographics
Firmographics- Name
- Dr.Pet Veterinary Clinic
- Legal name
- Dr.Pet
- Website
- https://drpet.cl
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Dr.Pet is a Chilean pet care company operating an omnichannel business that combines a PrestaShop-based e-commerce pet supplies platform, physical retail stores, and veterinary clinic services (consultations, surgeries, vaccinations, grooming) with subscription health plans for dog and cat owners.
- Ownership category
- akta.pro rank
Dr.Pet Veterinary Clinic industry classification
Industry- Product category
- Veterinary Services and Pet Retail
- NAICS
- Veterinary Services (54194), Pet and Pet Supplies Retailers (45991), Pet and Pet Supplies Retailers (459910)
- SIC
- Services-Misc Health & Allied Services, Nec (8090), Pharmaceutical Preparations (2834)
- akta.pro primary industry
- General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)
- akta.pro secondary industries
- Pet Pharmacy Retail (Prescription) (CRALAHAD), Preventive Care & Vaccination Clinics (HLAMAAAB)
Keywords
Where Dr.Pet Veterinary Clinic is headquartered
LocationHeadquarters
- HQ city
- Providencia
- HQ country
- Argentina
- HQ region
- Latin America
Offices1 record
Markets served
Dr.Pet Veterinary Clinic business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Pet Supplies E-commerce: Online retail sales of pet food, accessories, grooming products, and veterinary pharmaceuticals through drpet.cl. Revenue generated from one-time product transactions across multiple categories including dry/wet food, treats, harnesses, collars, leashes, toys, shampoo, and medications.
- Veterinary Services: Veterinary clinic services offered both in-person at physical locations and via appointment booking through their platform. Health plans (planes de salud) are offered as bundled veterinary service packages.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Discounted/Imperdibles section featuring time-limited promotions |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Dr.Pet Veterinary Clinic product offering
Product offeringCore offering
Dr.Pet Veterinary Clinic provides veterinary consultations, laboratory tests, vaccinations, surgeries, baths, and grooming services for pets, alongside an online retail catalog of pet food, accessories, toys, grooming products, and a veterinary pharmacy serving dog and cat owners in Chile. The company operates an omnichannel model combining the drpet.cl e-commerce storefront with physical clinic and retail locations, plus bundled recurring pet health plans (planes de salud).
Product overview
Dr.Pet Veterinary Clinic is a Chilean pet retail company offering a comprehensive e-commerce platform for pet supplies combined with veterinary services. The product portfolio includes: Mundo Perro (Dog World) and Mundo Gato (Cat World) as the two main product categories featuring dry food, wet food, medicated food, snacks/treats, accessories (harnesses, collars, leashes, beds, carriers), toys, and grooming products; Farmacia Especial Salud (Special Health Pharmacy) providing veterinary medications including analgesics, antibiotics, antiparasitics, dermatological care, and supplements; and Servicios Veterinarios (Veterinary Services) offering health plans and appointment booking. The company operates as both an online store and veterinary clinic serving the Santiago metropolitan region.
Differentiator
Problem solved
Functional benefit
Products and services
- Mundo Perro (Dog World)
Companies that use Dr.Pet Veterinary Clinic
Customer profileSegments2 records
Ideal customer profiles2 records
Dr.Pet Veterinary Clinic technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Dr.Pet Veterinary Clinic partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
Dr.Pet Veterinary Clinic competitors and assessment
Company assessmentBroad incumbents
- Kiwoko: Iberia's largest pet retail chain offering food, accessories, pharmacy, grooming and veterinary clinics. Mirrors Dr.Pet's integrated retail-plus-clinic model but at significantly greater scale across Europe.
- Petco México: Large regional pet retail chain combining stores, grooming, and veterinary services across Latin America. Comparable omnichannel pet care model, though operating at much larger scale than Dr.Pet.
- Ceva Salud Animal: Global animal health pharmaceutical company whose products (vaccines, parasiticides) are sold through Dr.Pet's pharmacy. Indirect peer shaping the supply side of Dr.Pet's veterinary pharmacy business.
- Tiendanimal: European online pet retailer with veterinary services and broad assortment. Comparable e-commerce-plus-services positioning though serving a different geography.
Direct peers
- Mascotas Más: Chilean pet retailer focused on dog and cat food, accessories, and pharmacy items. Comparable e-commerce plus retail model serving overlapping customer segments.
- SuperZoo: Chilean specialty pet store chain selling food, accessories, and health products. Competes directly with Dr.Pet in the Santiago Metropolitan Region retail market.
- Tienda Mundo Animal: Chilean pet supplies retailer selling food, accessories, and health products online and in-store. Competes head-to-head with Dr.Pet in the same geography and product categories.
- Maskota: Chilean pet retail chain offering food, accessories, and pharmacy products for dogs and cats across physical stores and online. Directly comparable to Dr.Pet's e-commerce plus retail model in the same Chilean market.
Others
- Agendapro: Third-party appointment scheduling platform that Dr.Pet uses for clinic bookings. Ecosystem enabler rather than competitor, but represents a critical operational dependency.
Regional players
- Vetplus: Chilean veterinary clinic network offering consultations, surgery and preventive care. Directly comparable to Dr.Pet's clinical services arm, though with less retail integration.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Dr.Pet Veterinary Clinic social profiles
Digital presenceDr.Pet Veterinary Clinic financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dr.Pet Veterinary Clinic leadership team
Management profileNumber of profiles
Dr.Pet Veterinary Clinic funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dr.Pet Veterinary Clinic M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dr.Pet Veterinary Clinic
What does Dr.Pet Veterinary Clinic do?
Dr.Pet Veterinary Clinic provides veterinary consultations, laboratory tests, vaccinations, surgeries, baths, and grooming services for pets, alongside an online retail catalog of pet food, accessories, toys, grooming products, and a veterinary pharmacy serving dog and cat owners in Chile. The company operates an omnichannel model combining the drpet.cl e-commerce storefront with physical clinic and retail locations, plus bundled recurring pet health plans (planes de salud).
When was Dr.Pet Veterinary Clinic founded?
Dr.Pet Veterinary Clinic was founded in 2007. It employs 51 to 100 people.
Where is Dr.Pet Veterinary Clinic based?
Dr.Pet Veterinary Clinic is headquartered in Providencia, Argentina, in the Latin America region.
How does Dr.Pet Veterinary Clinic make money?
Two revenue lines are on record. Pet Supplies E-commerce is the primary driver. The others are veterinary Services.
Who are Dr.Pet Veterinary Clinic's main competitors?
Broad incumbents on record are Kiwoko, Petco México, Ceva Salud Animal and Tiendanimal. Direct peers are Mascotas Más, SuperZoo, Tienda Mundo Animal and Maskota. Agendapro is listed as an others. Vetplus is listed as a regional player.
Does Dr.Pet Veterinary Clinic have an API?
No public API is recorded for Dr.Pet Veterinary Clinic.
What industry is Dr.Pet Veterinary Clinic in?
Dr.Pet Veterinary Clinic's product category is Veterinary Services and Pet Retail. Its primary akta.pro industry code is HLAMAAAA, General Practice Veterinary Clinics (Wellness & Primary Care), with a secondary code of CRALAHAD, Pet Pharmacy Retail (Prescription). Its NAICS code is 54194 and its SIC code is 8090.