Insurance Fraud Bureau

What Insurance Fraud Bureau does

The Insurance Fraud Bureau (IFB) is a UK-based, non-profit membership organization founded in 2008 to combat organized insurance fraud across the UK insurance industry. Operating from London with 11-50 employees, IFB serves as a centralized intelligence hub connecting insurers, law enforcement (notably the City of London Police's Insurance Fraud Enforcement Department), affiliate partners, and the public in coordinated fraud prevention and investigation efforts. The organization addresses fraud schemes including Crash for Cash, Ghost Broking, and identity theft, which collectively cost the UK insurance industry over £2 billion annually.

IFB's core technology infrastructure centers on IFB Exploration, an AI-powered fraud detection platform launched in October 2023, which has delivered a six-fold increase in fraud network searches within its first year. The platform is complemented by a unified fraud technology partnership announced in 2025 with Shift Technology. Additional intelligence products include Policy Fraud Hotspot Analysis (examining 2.4 million policies) and Crash for Cash Hotspot Analysis, which collectively identify geographic and demographic fraud patterns. The CheatLine hotline (0800 422 0421) serves as the public-facing intake channel for anonymous fraud reports.

The organization's business model is fundamentally membership-based, with insurers paying recurring membership fees to access fraud detection intelligence, investigation support, and industry collaboration. Affiliate memberships are extended to non-insurer entities including legal firms, technology providers, and investigation companies. Revenue mechanics are tied to industry subscription tiers rather than transactional pricing; figures are not publicly disclosed. Public awareness campaigns, including the TECA Award-winning prevention campaign in partnership with the Motor Insurers Bureau (MIB), supplement the core intelligence function. The 2025 launch of Connected to Protect, a five-year counter-fraud strategy, signals an organizational expansion phase alongside the incoming Board Chair appointment of Scott Clayton (Head of Claims Fraud, Zurich) effective January 2026.

Name

Insurance Fraud Bureau

Legal name

Insurance Fraud Bureau

Website

https://insurancefraudbureau.org

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

The Insurance Fraud Bureau (IFB) is a UK non-profit membership organization that combats organized insurance fraud through AI-powered detection tools, industry-wide intelligence sharing, and law enforcement partnerships, serving UK insurers, the City of London Police, and the public.

Ownership category

akta.pro rank

Product category

Insurance Fraud Investigation Services

NAICS

Other Insurance Related Activities (52429), Claims Adjusting (524291)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Fraud Investigations & Claims Support (Insurance/Financial) (BPAKAEAD)

akta.pro secondary industries

Fraud Risk & Financial Crime Controls Advisory (BPAKADAL), A2A Fraud, Risk & Authentication (FSAMAFAI)

Keywords

• Insurance fraud detection
• Fraud investigation services
• Insurance industry intelligence
• Fraud reporting hotline
• Anti-fraud analytics

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Insurer Membership: IFB operates as a membership-funded organization serving the UK insurance industry. Insurers join as members to access fraud detection intelligence, support law enforcement investigations, and collaborate on industry-wide fraud prevention initiatives.
2. Affiliate Membership: Non-insurer organizations such as legal firms, technology providers, and investigation companies join as affiliate members to contribute to and benefit from the fraud-fighting ecosystem.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Insurance Fraud Bureau (IFB) is a UK not-for-profit membership organization that combats organized insurance fraud on behalf of the insurance industry. It provides centralized fraud intelligence, investigation support, and law enforcement collaboration, operates the CheatLine public reporting hotline, and delivers AI-powered analytics such as the IFB Exploration fraud detection platform and policy/crash hotspot analyses.

Product overview

Insurance Fraud Bureau (IFB) is a not-for-profit organization dedicated to fighting organized insurance fraud in the UK. The IFB operates as an intelligence and investigation hub that supports the insurance industry and law enforcement. Its core offerings include the CheatLine fraud reporting service, the AI-powered IFB Exploration fraud detection solution, and various intelligence products including Crash for Cash and Policy Fraud Hotspots analysis. The IFB also conducts public awareness campaigns targeting fraud schemes like Ghost Broking, crash for cash scams, and identity theft.

Differentiator

Problem solved

Functional benefit

Products and services

• CheatLine
• IFB Exploration
• Crash for Cash Hotspots Analysis
• Policy Fraud Hotspots Analysis
• Ghost Broking Awareness Campaign

Quantifiable outcome

• Insurance fraud costs industry over £2 billion annually - IFB's work helps reduce this cost through detection and prevention
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

Six partnerships are on record, tiered core and moderate.

• Shift TechnologycoreTechnology or Integration · 1 January 2025IFB and Shift Technology announced a new unified fraud technology platform to transform the industry's fight against fraud. This strategic partnership leverages Shift's AI and decision automation capabilities with IFB's industry data and intelligence.
• City of London Police - Insurance Fraud Enforcement Department (IFED)coreStrategic or Co-development PartnerIFB works closely with IFED on investigations, sharing intelligence and supporting enforcement actions against insurance fraudsters. Regular joint appeals for public information on fraud schemes.
• AvivacoreStrategic or Co-development PartnerAviva collaborated with IFB and IFED on investigations including the classic car fraud case resulting in Danny Phipps' sentence. Provides claims data and investigation support.
• RSAcoreStrategic or Co-development PartnerRSA collaborated with IFB and IFED on investigations including the classic car fraud case. Provides claims data and investigation support.
• MIB (Motor Insurers Bureau)coreStrategic or Co-development PartnerJoint Communications and Campaigns team partnership that won the TECA Award for Outstanding Private/Third Sector Initiative. MIB manages the Motor Insurers' Register and supports fraud detection.
• Stop! Think FraudmoderateGTM or Marketing PartnerIFB partnered with Stop! Think Fraud for the 'Don't Get It Ghosted' awareness campaign targeting young drivers about Ghost Broking scams on social media.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Insurance Fraud Bureau of Australia (IFBA): Australian industry body dedicated to detecting and preventing insurance fraud. Comparable as a regional peer replicating IFB's membership-funded, industry-led counter-fraud approach in another geography.

Direct peers

• FRISS: Insurance fraud detection SaaS vendor offering real-time scoring at underwriting and claims. Comparable as a specialist insurance fraud analytics platform serving carriers in multiple markets.
• National Insurance Crime Bureau (NICB): US not-for-profit industry body that combats insurance crime through intelligence sharing with insurers and law enforcement. The closest international analogue to IFB's membership-funded counter-fraud model.
• Shift Technology: Provider of AI-driven insurance fraud detection and claims automation. Directly comparable as IFB's strategic technology partner and the most direct competitor in AI-powered UK insurance fraud analytics.
• MIB (Motor Insurers Bureau): UK body managing the Motor Insurers' Register and partnering with IFB on anti-fraud campaigns. Comparable as a UK motor insurance industry body that complements and collaborates with IFB on fraud initiatives.

Broad incumbents

• FICO: Provides fraud and financial crime analytics including insurance-specific solutions. Comparable as an established analytics provider with insurance fraud detection capabilities competing for the same insurer budget.
• Verisk: Data analytics and risk assessment firm serving the insurance industry, including fraud detection and claims analytics. Comparable as a broad incumbent providing intelligence services to UK and global insurers.
• LexisNexis Risk Solutions: Provides data and analytics for insurance underwriting, claims and fraud detection. Comparable as a broad incumbent providing insurance fraud-related data services that compete for similar member budgets.
• BAE Systems (Applied Intelligence): Provides financial crime and fraud detection platforms including insurance applications. Comparable as a larger incumbent offering cross-vertical fraud analytics that can compete with IFB's industry-body model.
• SAS Fraud Management: Enterprise analytics and fraud detection suite widely used by insurers globally. Comparable as a broader fraud analytics platform with insurance applications, though not insurance-specialized like IFB.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/TheIFB
• YouTubeyoutube.com/@insurancefraudbureau939
• Facebookfacebook.com/IFBUK
• LinkedInlinkedin.com/company/insurance-fraud-bureau
• Instagraminstagram.com/insurancefraudbureau

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insurance Fraud Bureau