J&P Property Maintenance

What J&P Property Maintenance does

J&P Property Maintenance is a family-run, London-based multi-trade property services company founded in 1990 and operated under the holding entity Puckets LTD. The company provides plumbing, heating, drainage, roofing, electrical, carpentry, painting/decorating, and handyman services to residential homeowners, landlords, and select commercial customers across all 32 London boroughs, with engineers distributed citywide to support a 30-minute emergency response capability. Core products include boiler installation/repair (with Vaillant and Worcester Bosch accreditation enabling extended warranties), drain jetting, CCTV drain surveys, pitched/flat/asphalt roofing, gas safety certification, and 24/7 emergency call-outs; underpinning technology is primarily specialist physical equipment (high-pressure water jetting, CCTV drain inspection cameras, electro-mechanical cleaning tools) rather than software. Revenue is generated through hourly service charges (£60-£150/hour depending on trade and time of day), pay-as-you-go billing, fixed-price boiler installations, and free surveys/estimates for larger projects; 80%+ of business comes from referrals or returning customers, and the firm is Gas Safe Registered, Checkatrade-verified, and a member of CIPHE and APHC.

Name

J&P Property Maintenance

Legal name

J&P Property Maintenance Ltd

Website

https://thejandpgroup.co.uk

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

J&P Property Maintenance is a family-run London multi-trade property services company founded in 1990, providing plumbing, heating, drainage, roofing, and emergency call-out services to residential and commercial customers across all 32 London boroughs.

Ownership category

akta.pro rank

Product category

Property Maintenance Services

NAICS

Services to Buildings and Dwellings (5617), Other Services to Buildings and Dwellings (561790)

SIC

Services-Miscellaneous Repair Services (7600), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

General Punch-List & Move-In/Move-Out Repairs (HSAGAAAO)

akta.pro secondary industry

Foundation/Basement Moisture & Sump Pump Check (HSAGAOAK)

Keywords

• Plumbing services
• Heating services
• Drainage services
• Property maintenance
• Emergency callout

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hourly Service Charges: Charging customers by the hour for plumbing, heating, building, electrical, drainage, roofing and handyman services. Minimum charge of one hour with additional time in half-hour slots. No call-out fees. Prices vary by trade type.
2. Boiler Installation and Servicing: Installation of new boilers including Vaillant products with manufacturer warranties. Annual boiler servicing for maintenance.
3. Gas Safety Certificates: Gas safety checks and certificates for landlords and homeowners, ensuring compliance with regulations.
4. Free Surveys and Estimates: Free survey services for roofing and drainage work providing no-obligation quotations for larger projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels10 records

Core offering

J&P Property Maintenance is a family-run, multi-trade property maintenance provider delivering plumbing, heating, drainage, roofing, electrical, carpentry, painting/decorating, and handyman services to residential and commercial customers across all 32 London boroughs. Services are priced on an hourly basis with no call-out fees, and include 24/7 emergency response with a stated 30-minute average arrival time. The company employs Gas Safe Registered engineers and offers installation, repair, maintenance, and certification services for boilers, drains, and roofing systems.

Product overview

J&P Property Maintenance is a family-run property maintenance company based in London, offering a comprehensive range of trade services including plumbing, heating, drainage, roofing, and general property maintenance. The company operates as a multi-trade service provider rather than a software platform, serving residential and commercial customers across all 32 London boroughs. Services include emergency call-outs available 24/7, boiler installation and repairs, drain cleaning and repairs with CCTV surveys, flat and pitched roofing, and handyman services. The company holds Gas Safe Registration and offers services through Checkatrade. Pricing varies by service type, with hourly rates for boiler/gas/heating work at £95, plumbing and building works at £85, and drainage at £110.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 98.2% on-time arrival rate for emergency call-outs
• +5 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• VaillantcoreStrategic or Co-development PartnerVaillant accredited installer status allowing J&P to offer extended manufacturer warranties on new Vaillant boiler installations. Status enables competitive advantage through 5-7 year warranty offerings not available through non-accredited installers.
• Worcester BoschminorStrategic or Co-development PartnerJ&P invited as approved heating engineers for Worcester Bosch, one of the leading boiler manufacturers. Focus on quality, efficiency, and providing real and affordable quotes.
• TrustpilotminorGTM or Marketing PartnerCustomer review platform used to build credibility and social proof through verified customer testimonials.
• CheckatrademinorGTM or Marketing PartnerTrade directory and review platform providing verified trader status and customer review verification.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Drain Doctor: National plumbing and drainage franchise with strong London coverage, offering CCTV surveys, jetting and emergency response. Comparable on drainage specialism and emergency trade service delivery model.
• Dyno-Rod: UK-wide drainage and plumbing specialist (now part of British Gas/HomeServe) with high-pressure water jetting and CCTV survey capability. Directly comparable on drainage technology and emergency response value proposition.
• Aspect.co.uk: London-headquartered multi-trade property maintenance provider covering plumbing, heating, drainage, roofing and electricals for residential and commercial customers. Closest peer on multi-trade breadth within the same geography.
• Pimlico Plumbers: London-based, founder-led plumbing, heating and drainage company with 24/7 emergency response and high-profile brand. Directly comparable on service mix, geography and direct-to-consumer model with employed engineers.
• Fantastic Services: London-origin multi-trade home services platform offering plumbing, heating, drainage, roofing, electrical and handyman services across the UK. Comparable multi-trade offering and customer segments, with a technology-enabled booking layer J&P lacks.

Broad incumbents

• Local Heroes (British Gas): British Gas-owned marketplace connecting customers to local plumbers, heating engineers, electricians and drainage specialists. Competes on customer acquisition in the same London trade verticals.
• British Gas Home Services: Incumbent UK energy provider's home services arm covering boilers, plumbing, electrical and home maintenance. Comparable on Gas Safe boiler service and central heating work, but competes with far greater scale and brand spend.
• HomeServe: Large UK home emergency, repair and heating membership-services business. Overlaps on plumbing/heating emergency response and boiler servicing but operates primarily via subscription/membership rather than hourly jobs.

Others

• Checkatrade: UK trade directory and verified-review platform used by J&P for lead generation and trust signals. Not a competitor for service delivery but a key channel whose terms/pricing shape customer acquisition economics for the whole category.

Regional players

• Warden Electrical / Local London Roofing Firms (e.g. Capital Roofing): Specialist London pitched/flat roofing contractors. Partial overlap with J&P's roofing service line; relevant peer for assessing margin and competitive intensity in the roofing sub-trade within London.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/TheJandPGroup
• Facebookfacebook.com/thejandpgroup
• Instagraminstagram.com/thejandpgroup
• Pinterestpinterest.co.uk/thejandpgroup

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about J&P Property Maintenance