Team One Insurance Services
Team One Insurance Services is a privately held, Texas-based independent claims adjusting firm serving insurance carriers across the Lower 48 states, providing property and casualty claims management, catastrophe response, staffing, and appraisal services through proprietary Touchpoint, HubOne, and NextClaim platforms.
- Company typePrivate
- Founded1998
- HeadquartersIrving, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Team One Insurance Services does
Team One Insurance Services, LLC is a Texas-based, privately held independent claims adjusting firm founded in 1998 and headquartered in Irving, TX. The company provides property and casualty claims adjusting, catastrophe response, staffing, call-center intake, and appraisal services to insurance carriers, independent adjusting firms, WYO/flood-servicing vendors, and CAT-needs carriers across the Lower 48 states. Its service portfolio spans seven lines of business — agriculture, catastrophe, commercial, flood, heavy equipment, homeowners/personal lines, and liability/casualty — supported by a nationwide network of licensed independent adjusters and 24/7 call centers at three Texas locations.
The company's technology backbone consists of three proprietary platforms: Touchpoint (a web-based claims management suite with systems integration and real-time reporting), HubOne (an AR-powered virtual adjusting platform providing zero-latency live video, photo capture, and multi-party collaboration), and NextClaim™ (a real-time claims monitoring and reporting tool). In March 2026, Team One announced a partnership with Adjusto to embed AI-powered contents valuation and workflow automation into adjuster workflows, with formal unveiling planned at the PLRB conference. The platform is SOC 2 Type 1 compliant, with mandatory MFA rolling out in April 2025.
Team One operates as a B2B professional services firm, generating revenue through service fees charged to insurance carrier clients for claims handling, staffing, catastrophe deployment, and appraisal services. Pricing is quote-based under custom enterprise contracts. The company has grown through the 2024 mergers of Southwest Adjusters and ProStar Adjusting into the Team One family and operates Accurate Appraisal Solutions (AAS) as a sister company providing nationwide residential, commercial, and specialized appraisals. The firm is privately held with no disclosed institutional ownership or funding rounds.
Team One Insurance Services firmographics
Firmographics- Name
- Team One Insurance Services
- Legal name
- Team One Insurance Services, LLC
- Website
- https://teamonecms.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Team One Insurance Services is a privately held, Texas-based independent claims adjusting firm serving insurance carriers across the Lower 48 states, providing property and casualty claims management, catastrophe response, staffing, and appraisal services through proprietary Touchpoint, HubOne, and NextClaim platforms.
- Ownership category
- akta.pro rank
Team One Insurance Services industry classification
Industry- Product category
- Insurance Claims Management Services
- NAICS
- Claims Adjusting (524291), Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Fire, Marine & Casualty Insurance (6331), Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Self-Insured Workers’ Compensation Programs (FSAJAEAD)
- akta.pro secondary industries
- Subrogation, Recovery & Coordination of Benefits (COB) Support (BPAAAFAG), Insurance Claims Intake & FNOL Support (BPAAAFAA)
Keywords
Where Team One Insurance Services is headquartered
LocationHeadquarters
- HQ city
- Irving
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Team One Insurance Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Claims Management Services: Provides comprehensive property and casualty claims adjusting services to insurance carriers. Services include daily claims management, catastrophe response, staffing solutions, and appraisal services. Revenue is generated through service fees charged to insurance carrier clients for claims handling.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels2 records
Team One Insurance Services product offering
Product offeringCore offering
Team One Insurance Services delivers B2B property and casualty claims adjusting services to insurance carriers, Write Your Own (WYO) flood companies, and independent adjusting firms across the Lower 48 states. Service offerings include daily claims management, catastrophe (CAT) planning and response, temporary and contract staffing of insurance professionals, 24/7 First Notice of Loss (FNOL) call center intake, and nationwide property damage appraisal through its sister company Accurate Appraisal Solutions (AAS).
Product overview
Team One Insurance Services operates a platform-plus-modules architecture built around its proprietary claims management ecosystem. The core technology stack comprises Touchpoint Claims Management (web-based communication and reporting suite), HubOne (AR-powered virtual adjusting platform with live video), and NextClaim™ (real-time monitoring platform) — these three platforms work together to provide comprehensive claims handling with live video streaming, digital documentation, and real-time analytics. Adjacent to the core platform, Accurate Appraisal Solutions (AAS) provides national appraisal solutions as a sister company. Supporting service offerings include 24/7 Call Center Services, CAT Planning & Response, Staffing Solutions, and Daily Claims Management — enabling end-to-end claims processing from first notice of loss through resolution.
Differentiator
Problem solved
Functional benefit
Products and services
- Daily Claims Management Comprehensive property and casualty claims adjusting services spanning the United States (48 states), handling both residential and commercial claims on behalf of insurance carriers.
- CAT Planning & Response Catastrophe response infrastructure including pre-planning, claims triage, staging, dispatching, and adherence to client-specific file handling procedures for insurance carriers experiencing CAT events.
- Staffing Solutions Temporary and contract staffing solutions providing insurance professionals including adjusters, examiners, content specialists, and dispute resolution experts to insurance carriers and adjusting firms.
- Call Center Services 24/7 specialized customer service and First Notice of Loss (FNOL) report processing, staffed by trained Service Representatives and Claim Intake Specialists across three Texas locations for insurance carriers.
- Appraisal Solutions (Accurate Appraisal Solutions) National property damage appraisal solutions provider offering residential, commercial, and specialized appraisals nationwide through sister company Accurate Appraisal Solutions (AAS), serving top named insurance companies.
Quantifiable outcome
- 14,000+ calls handled during first two weeks of major hurricanes
- +1 more outcomes
Companies that use Team One Insurance Services
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Team One Insurance Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature4 records
Team One Insurance Services partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AdjustocoreTeam One Insurance Services has partnered with Adjusto to implement AI-powered contents valuation and workflow tools designed for property claims handling. The platform integrates directly into adjuster workflows to enable faster, more defensible valuations while reducing administrative burden associated with manual research and fragmented tools. The companies plan to formally highlight the partnership at the upcoming PLRB conference. The collaboration aims to modernize contents claims handling for independent adjusters and carriers, streamlining one of the most manual and time-consuming aspects of property loss claims.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Team One Insurance Services competitors and assessment
Company assessmentDirect peers
- Alacrity Solutions: Property claims management firm combining licensed independent adjusters with technology-enabled inspection and contents handling. Direct peer given overlapping property claims focus, AI/tech-enabled workflow, and carrier customer base.
- Eberl Claims Service: Independent claims adjusting firm providing daily and catastrophe property claims handling to insurance carriers across multiple states. Directly comparable in business model, customer segment, and reliance on independent contractor adjuster networks.
- Pilot Catastrophe Services: Specialty independent adjusting firm focused on catastrophe response with rapid-deployment surge adjuster capability. Comparable on CAT planning & response services and carrier-facing catastrophe deployment model.
- Sedgwick: Major claims management and loss adjusting provider serving insurers, employers, and corporations across property, casualty, and specialty lines. Closest large-scale peer competing for daily claims management, CAT response, and carrier-managed service contracts.
- Crawford & Company: Largest publicly traded independent claims management firm globally, providing property, casualty, and catastrophe adjusting to insurance carriers. Direct competitor for daily claims management and CAT surge capacity across the same carrier customer base.
Broad incumbents
- CCC Intelligent Solutions: Large software and data platform serving auto and property insurance carriers with claims, estimating, and analytics tools. Broad incumbent whose carrier relationships and data assets create competitive pressure on independent adjusting platforms.
- Verisk: Insurance industry data, analytics, and claims technology provider serving carriers across underwriting and claims workflows. Broad incumbent whose claims analytics and workflow products overlap with Team One's Touchpoint reporting and real-time monitoring capabilities.
Emerging players
- Snapsheet: Technology-driven claims management platform offering virtual appraisal and end-to-end claims workflows to insurance carriers. Emerging competitor pursuing the same digital transformation of property claims that Team One is targeting with HubOne and Adjusto.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Team One Insurance Services social profiles
Digital presenceTeam One Insurance Services compliance and trust
Trust signalCompliance2 records
Team One Insurance Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Team One Insurance Services leadership team
Management profileNumber of profiles
Team One Insurance Services subsidiaries and ownership
Company hierarchySubsidiaries1 record
Team One Insurance Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Team One Insurance Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Team One Insurance Services
What does Team One Insurance Services do?
Team One Insurance Services delivers B2B property and casualty claims adjusting services to insurance carriers, Write Your Own (WYO) flood companies, and independent adjusting firms across the Lower 48 states. Service offerings include daily claims management, catastrophe (CAT) planning and response, temporary and contract staffing of insurance professionals, 24/7 First Notice of Loss (FNOL) call center intake, and nationwide property damage appraisal through its sister company Accurate Appraisal Solutions (AAS).
Is Team One Insurance Services a public or private company?
Team One Insurance Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Team One Insurance Services founded?
Team One Insurance Services was founded in 1998. It employs 51 to 100 people.
Where is Team One Insurance Services based?
Team One Insurance Services is headquartered in Irving, United States, in the North America region.
How does Team One Insurance Services make money?
One revenue line is on record: claims Management Services.
Who are Team One Insurance Services's main competitors?
Direct peers on record are Alacrity Solutions, Eberl Claims Service, Pilot Catastrophe Services, Sedgwick and Crawford & Company. Broad incumbents are CCC Intelligent Solutions and Verisk. Snapsheet is listed as an emerging player.
Does Team One Insurance Services have an API?
No public API is recorded for Team One Insurance Services.
What industry is Team One Insurance Services in?
Team One Insurance Services's product category is Insurance Claims Management Services. Its primary akta.pro industry code is FSAJAEAD, Self-Insured Workers’ Compensation Programs, with a secondary code of BPAAAFAG, Subrogation, Recovery & Coordination of Benefits (COB) Support. Its NAICS code is 524291 and its SIC code is 6331.