C Lab

What C Lab does

C Lab d.o.o. is a privately held Croatian IT services and software development firm headquartered in Čakovec, operating under the leadership of Member of the Board Mladen Novak and registered with a stated capital of 500,000 HRK. The company was established circa 1994 (English-language site claims 30 years; Croatian-language site claims over 25 years) and serves clients ranging from micro-companies to large enterprises across manufacturing, trading, bookkeeping, utilities, and retail sectors, with product deployment extending from Croatia into neighboring Southeast European countries.

C Lab's core offering is a portfolio of proprietary modular software products: Redomat (queue management systems for waiting rooms with optional advertising display), Platomat (payment kiosks with coin/banknote handling for utility and service payments), Daljinski nadzor vozila (real-time GPS fleet tracking with employee-based vehicle assignment reporting), and E-Račun (electronic invoicing delivered via integration with edoc.hr). These are complemented by custom software development covering payroll, invoicing, warehouse operations, and bespoke business calculations, plus hardware procurement from global manufacturers, implementation and maintenance services, and graphic/web/multimedia design services including card printing. The company holds an ISO 27001 information security certification through IRC and is an EU HAMAG BICRO co-financing recipient.

The business operates a consultative, needs-assessment-driven go-to-market: engagements begin with a status snapshot and project task definition before custom solution development, with quote-based pricing that is not publicly disclosed. Revenue is generated through a mix of one-time software licenses, hardware sales, professional services, and managed support. C Lab has added an "OptiSolar AI" sub-brand referencing AI-powered solar energy optimization, though no technical detail on this offering is disclosed. The firm has 11–50 employees, no external equity investors, no subsidiaries, and no public listing.

Name

C Lab

Legal name

C LAB proizvodnja, trgovina, usluge društvo s ograničenom odgovornošću

Website

https://clab.hr

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

C Lab is a Croatian IT firm in Čakovec that designs custom modular software (queue management, payment kiosks, fleet tracking, e-invoicing), procures hardware, and provides design services to SMBs through large enterprises in Croatia and neighboring Southeast European markets.

Ownership category

akta.pro rank

Headquarters

HQ city

Cakovec

HQ country

Croatia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales

Revenue model

1. Custom Software Development: Design and creation of software packages according to client requirements. Modular solutions allow clients to use only what they need. Includes payroll, invoicing, warehouse operations, and custom calculations.
2. Hardware Sales and Implementation: Complete computer and network equipment solutions from renowned manufacturers. Includes delivery, implementation and maintenance services.
3. Professional Services: Consulting on optimal solutions selection and implementation. Graphic design, web design, multimedia content design, and printing services for cards and materials.
4. Managed Services: Ongoing support and service for delivered hardware and software solutions.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

C Lab designs and develops custom modular software packages tailored to specific client requirements, covering payroll, invoicing, warehouse operations, and business calculations. The company also develops proprietary products including the Redomat queue management system, Platomat payment kiosks, remote vehicle monitoring systems, and the E-Račun electronic invoicing solution, complemented by hardware procurement, implementation, and design services.

Product overview

C Lab offers a portfolio of proprietary modular software solutions and hardware products designed for business operations. The core product suite includes Redomat (queue management machines), Platonat (payment kiosks), Daljinski nadzor vozila (remote vehicle fleet monitoring), and E-Račun (electronic invoicing). These solutions are complemented by modular software for payroll, invoicing, warehouse operations, and custom business needs, along with hardware procurement and implementation services, and design services for graphic, web, and multimedia content. The company also references edoc.hr for electronic document management. All products are adaptable to specific client requirements and are used across Croatia and neighboring countries.

Differentiator

Problem solved

Functional benefit

Brands

• Redomat: Queue management system for organizing waiting rooms with clear graphics and advertising capabilities.
• Platomat
• edoc.hr
• OptiSolar AI

Products and services

• Redomat (Queue Management System)

Quantifiable outcome

• Reduced costs for issuing and sending invoices to customers
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Basware: Global leader in AP automation and e-invoicing networks; competes head-on with C Lab's E-Račun offering for enterprise customers operating across borders.
• Geotab: Global fleet management and vehicle telematics platform; a much larger incumbent to C Lab's Remote Vehicle Monitoring product, especially relevant for multi-country fleet operators.
• Sage Group: Global SMB-focused accounting, payroll and ERP software publisher; competes with C Lab's modular back-office software (payroll, invoicing, warehouse) for the same micro-to-large SMB customer base.
• Asseco SEE: One of the largest IT groups in South Eastern Europe, offering proprietary banking, ERP and payment software across the same regional footprint C Lab targets — a far larger incumbent competing for the same customers.

Direct peers

• IN2: Zagreb-based IT services and software company delivering custom solutions and proprietary products to enterprise and public sector clients in Croatia and the wider region.
• King ICT: Croatian IT solutions and systems integrator headquartered in Zagreb, serving SMB and enterprise customers with software, hardware, and managed services — a close regional analogue to C Lab's combined software-plus-hardware delivery model.
• CROZ: Croatian IT consulting and custom software development firm serving financial services, telco and public sector across SE Europe — directly comparable in custom development and managed services offerings.
• Qmatic: Global specialist in queue management and customer journey solutions; directly competes with C Lab's Redomat product in the public-sector and service-organization segment.
• Megatrend poslovna rješenja: Croatian software and IT services company focused on business applications, document management, and e-business — overlapping with C Lab's back-office software and e-invoicing offerings.
• Span: Croatian-headquartered IT solutions provider offering infrastructure, software development, and managed services to mid-market and enterprise customers across SE Europe.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/c-lab

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about C Lab