Auditory Services

What Auditory Services does

Auditory Services, doing business as Live Better Hearing + Balance, is a family-owned audiology practice founded in 2007 and headquartered in Silver Spring, Maryland. The company operates 27 clinical locations across four Mid-Atlantic states (Maryland, Virginia, Pennsylvania, and New Jersey), delivering comprehensive hearing and balance healthcare services including diagnostic hearing evaluations, balance testing, prescription hearing aid dispensing with real-ear measurement verification, tinnitus treatment including the FDA-approved Lenire bimodal neuromodulation device, cochlear implant evaluation and programming, hearing aid repair, custom hearing protection, and annual Peace of Mind Coverage service plans. Clinical care is delivered by Doctors of Audiology, supported by a referral network of 1,500+ physicians, and has accumulated 10,000+ five-star Google reviews at a 4.9 average rating.

The business operates a direct-to-consumer go-to-market motion spanning website (livebetterhearing.com), phone scheduling (888-432-7505), physician referrals, earned media coverage in U.S. News, Forbes, The Washington Post, People, The Baltimore Sun, and Yahoo!, plus a dedicated e-commerce accessory shop (shop.livebetterhearing.com). Revenue is generated across three streams: hardware sales (prescription hearing aids from all major manufacturers), professional services (diagnostics, fitting, treatment, repair), and recurring service contracts (Peace of Mind Coverage plans). Most major insurance plans are accepted.

The practice is independently owned by the founding family with no disclosed venture capital, private equity, or institutional investor involvement. Adjacent ecosystem assets include the Live Better Foundation, which provides no-cost screenings and hearing aids to under-served populations, and the SoundAdvice educational blog. The company does not disclose revenue, headcount beyond a stated 11–50 employees (likely inconsistent with 27 operating clinics), or any external funding events.

Name

Auditory Services

Legal name

Live Better Hearing + Balance

Website

https://auditoryservices.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Live Better Hearing + Balance is a family-owned audiology practice operating 27 clinics across Maryland, Virginia, Pennsylvania, and New Jersey, delivering hearing tests, hearing aid fitting, tinnitus treatment, balance testing, and cochlear implant services to individual patients since 2007.

Ownership category

akta.pro rank

Product category

Audiology Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340), Offices of Other Health Practitioners (6213)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Audiology & Hearing Diagnostic Centers (HLAFAKAH)

Keywords

• Audiology services
• Hearing aids
• Hearing tests
• Tinnitus treatment
• Balance testing

Headquarters

HQ city

Silver Spring

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hearing Aid Sales: Prescription hearing aids from all major manufacturers, tailored to hearing loss, lifestyle, and comfort preferences. Focus on long-term success through proper fitting, real-ear verification, and ongoing support.
2. Audiology Services: Comprehensive hearing tests, balance tests, tinnitus treatment, cochlear implant evaluations and programming, hearing aid repair, real-ear measurement, and hearing protection services.
3. Peace of Mind Coverage Plans: Annual service plans providing ongoing maintenance, support, and protection for hearing aids to manage long-term hearing healthcare.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Auditory Services, doing business as Live Better Hearing + Balance, is a family-owned audiology practice providing diagnostic hearing and balance evaluations, prescription hearing aids from all major manufacturers, tinnitus treatment including the FDA-approved Lenire device, cochlear implant services, hearing aid repair, real-ear measurement fitting verification, and custom hearing protection across 27 locations in the Mid-Atlantic region.

Product overview

Live Better Hearing + Balance is a family-owned audiology practice offering a comprehensive suite of hearing and balance healthcare services across 27 locations in Maryland, Virginia, Pennsylvania, and New Jersey since 2007. The portfolio centers on diagnostic services (Hearing Tests, Balance Tests), treatment solutions (Hearing Aids, Tinnitus Treatment, Cochlear Implants, Hearing Aid Repair), and specialized procedures (Real Ear Measurement, Hearing Protection). The practice also offers the FDA-approved Lenire Tinnitus Device utilizing bimodal neuromodulation, and supplements these with annual service plans through its Peace of Mind Coverage Plan.

Differentiator

Problem solved

Functional benefit

Products and services

• Hearing Tests Thorough hearing evaluations conducted by audiologists to assess hearing challenges and explain results clearly, helping patients determine next steps.
• Balance Tests Specialized diagnostic testing for dizziness, vertigo, and balance issues using advanced diagnostic tools to identify causes and guide treatment.
• Hearing Aids Prescription hearing aids from all major manufacturers, tailored to hearing loss, lifestyle, and comfort preferences, with proper fitting, real-ear verification, and ongoing support.
• Tinnitus Treatment Evaluation of underlying causes of tinnitus with recommended treatment options designed to reduce its impact and help patients regain peace of mind.
• Cochlear Implants Comprehensive cochlear implant services including evaluations, programming, and follow-up care at select locations for patients whose hearing loss is not fully helped by hearing aids.
• Hearing Aid Repair Maintenance and repair services for hearing aids to address wear and tear and keep devices in excellent working condition.
• Real Ear Measurement Advanced fitting and programming verification for modern hearing aids to ensure accuracy and optimal performance using Real Ear Measurement and fitting best practices.
• Hearing Protection Custom hearing protection products designed to shield ears from damaging sounds.
• Lenire Tinnitus Device FDA-approved tinnitus treatment using bimodal neuromodulation that combines sound therapy and gentle tongue stimulation to retrain the brain's response to tinnitus, providing clinically proven relief in 30 minutes twice daily.
• Peace of Mind Coverage Plan Annual service plans that help patients manage hearing healthcare and protect their hearing aid investment through ongoing maintenance, support, and protection.

Quantifiable outcome

• 10,000+ five-star reviews with 4.9 average rating on Google
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Connect Hearing: National audiology clinic network offering comprehensive hearing care including diagnostics, hearing aids, and balance services. Directly comparable multi-location audiology practice model.
• Miracle-Ear: One of the largest hearing aid retail chains in North America with hundreds of franchised locations offering hearing tests, hearing aid fitting, and ongoing service. Directly comparable to Auditory Services in retail audiology model, with broader geographic reach.
• HearUSA: US-based hearing care retailer operating a network of clinics offering comprehensive audiology services including hearing aids, tinnitus care, and cochlear implant support. Directly comparable clinic-based audiology model.
• Amplifon USA: US arm of the global hearing care leader Amplifon, operating retail audiology clinics offering hearing assessments, hearing aid fitting, and aftercare. Comparable clinic model with international scale.
• Beltone: National hearing care retailer with a large franchise network providing hearing tests, hearing aids, and fitting services. Closely comparable business model and target customer base to Auditory Services' multi-location audiology practice.

Broad incumbents

• GN Hearing (ReSound): Global hearing aid manufacturer (ReSound, Beltone parent) producing prescription hearing aids. Comparable to Auditory Services as both a key device supplier and an integrated manufacturer-retailer competitor through Beltone.
• Sonova (Phonak): Global hearing healthcare company and one of the largest hearing aid manufacturers, also operating retail audiology networks in select markets. Represents the manufacturer side of the value chain that Auditory Services purchases from and partially competes with vertically.
• Starkey Hearing Technologies: US-based hearing aid manufacturer and hearing healthcare provider, one of the "Big Five" global manufacturers whose devices Auditory Services dispenses. Represents both supplier and adjacent competitive positioning in the hearing care value chain.
• Costco Hearing Aid Centers: Costco operates in-store hearing aid centers staffed by licensed audiologists offering hearing tests and competitively-priced devices. A major competitive force that pressures audiology practice pricing and represents both a substitute channel and volume benchmark.

Emerging players

• Audicus: Direct-to-consumer online hearing aid retailer offering affordable prescription and OTC hearing aids with remote audiologist support. Represents the emerging DTC/online channel that competes with traditional clinic-based audiology practices like Auditory Services on price and convenience.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AuditorySerMD
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/auditory-services-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Auditory Services