Bookyana

What Bookyana does

Bookyana Cultural and Community Services is an Aboriginal-owned and Aboriginal-managed National Disability Insurance Scheme (NDIS) registered service provider headquartered at 7 Ninth Street, Bowden, South Australia. The company delivers a portfolio of disability support services to Aboriginal and Torres Strait Islander participants across South Australia and the Northern Territory, with a workforce composed of Aboriginal staff across Senior Management, Administration, and Support Worker roles and multilingual capability in Pitjantjatjara, Narungga, Ngarrindjeri and Kaurna languages.

The service portfolio comprises six core lines: Supported Independent Living (SIL) for adults and children with complex disabilities, including 24/7 supports and tenancy support in shared housing; Support Coordination and Specialist Support Coordination for participants navigating their NDIS plans and complex multi-agency needs; Positive Behaviour Support Services producing culturally appropriate Behaviour Support Plans; Mentoring/Outreach programs offering traditional 1:1 cultural support; and Home and Garden maintenance services. The organization also serves Department of Child Protection (DCP) and Exceptional Needs Unit (ENU) participants alongside NDIS-funded clients. Services are differentiated by cultural appropriateness, access to Aboriginal languages, and connection to culture, community, and country as central program elements.

The business model is fee-for-service against NDIS plan funding rather than direct consumer pricing; the company does not publicly disclose pricing. Go-to-market relies on a website referral form for client intake and direct engagement with support coordinators and families, supplemented by Facebook and LinkedIn presence. No proprietary technology platform, no app, no API, and no disclosed funding rounds, parent company, or external investors are present. The organization operates as a private corporation under South Australian jurisdiction with 51-100 employees and no disclosed revenue.

Name

Bookyana

Legal name

Bookyana Cultural and Community Services

Website

https://bookyana.com.au

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

Bookyana Cultural and Community Services is an Aboriginal-owned NDIS-registered provider delivering culturally appropriate disability support — including SIL, support coordination, mentoring, and behaviour support — to Aboriginal participants across South Australia and the Northern Territory.

Ownership category

akta.pro rank

Headquarters

HQ city

Borden

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Distribution channels1 record

Marketing channels3 records

Core offering

Bookyana is an Aboriginal owned and managed NDIS-registered disability support provider delivering culturally appropriate services to Aboriginal participants across South Australia and the Northern Territory. Core offerings include Supported Independent Living (SIL) housing, Support Coordination, Specialist Support Coordination, Positive Behaviour Support, Mentoring/Out-reach programs, and Home and Garden maintenance services.

Product overview

Bookyana is an Aboriginal owned and managed NDIS service provider offering a unified portfolio of disability support services for Aboriginal people in South Australia and the Northern Territory. The core service offerings include Mentoring/Out-reach Programs for cultural support, Positive Behaviour Support Services for behavior management, Support Coordination and Specialist Support Coordination for plan management, Supported Independent Living (SIL) for housing and daily living assistance, and Home and Garden maintenance services. All services are designed to be culturally appropriate and are delivered by Aboriginal staff to ensure culturally safe care for Aboriginal participants.

Differentiator

Problem solved

Functional benefit

Products and services

• Mentoring / Out-reach Program Traditional 1:1 mentoring and out-reach support for Aboriginal people of all ages across South Australia and the Northern Territory, providing safe spaces for reflection, culturally appropriate engagement, and access to cultural activities and community programs.
• Positive Behaviour Support Services Culturally appropriate Positive Behaviour Support Plans (PBSP) for Aboriginal and non-Aboriginal participants, focused on improving quality of life, eliminating restrictive practices, and working with families and support workers to implement behaviour strategies.
• Support Coordination NDIS Support Coordination helping participants understand and implement their NDIS plans, connect with community supports, strengthen informal support networks, and achieve their goals.
• Specialist Support Coordination Higher-level support coordination for participants with complex needs, behaviours of concern, medical needs, or high-risk circumstances, including crisis resolution and coordination with justice, child protection, health, and mental health services.
• Supported Independent Living (SIL) Housing and Supported Independent Living options for adults and children with complex disabilities under the NDIS, including 24/7 supports, active and passive overnight care, and tenancy support in shared housing arrangements.
• Home and Garden Services Home maintenance and garden services for NDIS participants including furniture moving, general repairs, curtain/shelf installation, security screens, pet doors, planting, mulching, pruning, lawn mowing, and gutter cleaning.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Expansion highlights4 records

Direct peers

• Sunnyfield: NDIS-registered disability services provider offering supported independent living, accommodation, and community participation services. Comparable in service offerings and target population.
• Life Without Barriers: One of Australia's largest NDIS and disability services providers, offering similar SIL, support coordination, and outreach services nationally. Directly comparable in service portfolio and NDIS funding model to Bookyana.
• Multicap: NDIS disability services provider offering supported independent living, specialist support, and community participation. Comparable in service mix and NDIS funding model.
• Northcott: Disability services provider offering NDIS support coordination, accommodation, and therapy services. Comparable in service portfolio and customer base of people with disabilities.
• Achieve Australia: NDIS provider offering supported independent living, day programs, and specialist support coordination. Comparable in service mix and NDIS participant base.
• Minda: South Australian disability services provider offering supported independent living, accommodation, and community services. Comparable in geographic base (South Australia) and disability services focus.
• Scope Australia: Major Australian disability services provider offering NDIS support coordination, accommodation, and specialist services. Comparable in service portfolio and NDIS funding model.
• Aruma: Major Australian disability services provider formed from the merger of House with No Steps and Yooralla. Offers NDIS support services, including supported independent living, across multiple states with comparable service mix.

Emerging players

• First Peoples Disability Network Australia: Aboriginal-led disability advocacy organization focused on Aboriginal people with disabilities. Comparable in mission and target population, though primarily focused on advocacy and systemic reform rather than direct service delivery.

Others

• National Aboriginal Community Controlled Health Organisation (NACCHO): Peak body for Aboriginal community-controlled health services nationally. Comparable as an Aboriginal community-controlled service ecosystem, though focused on broader health rather than disability specifically.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/bookyanaculturalservices
• LinkedInlinkedin.com/company/bookyana-cultural-and-community-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bookyana