What Home Helpers Home Care of Fremont & Union City does

Home Helpers Home Care of Fremont & Union City is an independently owned and locally operated franchise location of Home Helpers Home Care, a private U.S. home care franchise network founded in 1997 and now comprising 900+ communities across North America. The Fremont & Union City franchise, owned by Dr. Gunjan Arya, delivers in-home personal care, companionship, homemaking, medication reminders, transportation, and 24-hour care to seniors, individuals with disabilities or chronic conditions, post-hospitalization patients, Alzheimer's and dementia patients, veterans, and adults with developmental differences, organized around the proprietary Cared-4™ holistic methodology spanning physical wellness, mental well-being, nutrition and hydration, and active connections.

Service delivery runs on the WellSky scheduling and caregiver coordination platform and is supported by the Aloe Care voice-activated Medical Alert System (PERS) offered as a monthly subscription add-on across three tiers, plus participation in Medicare's GUIDE Program for dementia care. The franchise operates as a direct-sales, locally delivered service business, acquiring customers through free in-home assessments, phone outreach (800-990-9750), testimonials, content marketing, and referrals routed through an ecosystem of partnerships including Veterans Care Coordination, Patriot Angels, and the Department of Defense Military Spouse Employment Partnership.

The business model is recurring subscription-based: care services are billed monthly (hourly or 24-hour packages) with care relationships that typically extend over long periods, complemented by monthly medical alert subscriptions and Medicare GUIDE-program billable services. The franchise has 11-50 employees, is privately held, does not disclose revenue, and has earned 2025 Best of Home Care Leader, Provider, and Employer of Choice recognition.

Name

Home Helpers Home Care of Fremont & Union City

Legal name

H. H. Franchising Systems, Inc.

Website

https://homehelpershomecare.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Home Helpers Home Care of Fremont & Union City is an independently owned franchise providing in-home personal care, companionship, and specialized senior, dementia, and post-hospitalization services to families in Fremont and Union City, California, under the Home Helpers brand.

Ownership category

akta.pro rank

Product category

In-Home Senior Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG)

akta.pro secondary industries

Dementia Personal Care (ADLs) Support (HSABAEAB), Dementia & Alzheimer’s Respite Care (HSABAGAF), Post-Diagnosis Transition & Hospital-to-Home Dementia Support (HSABAEAL), Alzheimer’s Specialized Care (Mid/Late-Stage) (HSABAEAC), In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI)

Keywords

• In-home senior care
• Personal care services
• Dementia care services
• Medical alert systems
• Respite care services

Headquarters

HQ city

Blue Creek

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. In-Home Care Services: Recurring revenue from providing in-home care services including personal care, companionship, homemaking, specialized care, and 24-hour care. Services are typically billed hourly or as part of 24/7 care packages. Revenue is recurring as care relationships often continue over extended periods as needs evolve.
2. Medical Alert System Services: Monthly subscription-based medical alert monitoring services with no long-term contracts. Equipment provided without purchase requirement.
3. GUIDE Program Services: Medicare-connected dementia care services under the GUIDE program, providing care navigation and respite care support for eligible beneficiaries.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

Home Helpers Home Care of Fremont & Union City is a franchise location providing in-home personal care, companionship, and specialized care services to seniors, individuals with chronic conditions, and those recovering from illness. Services are organized under the proprietary Cared-4™ holistic framework spanning physical wellness, mental well-being, nutrition and hydration, and active connections. The franchise also offers an Aloe Care Medical Alert System and participation in the Medicare GUIDE program for dementia care.

Product overview

Home Helpers Home Care operates as a home care service provider organized around its Cared-4℠ holistic care philosophy. The company offers a comprehensive suite of in-home caregiving services spanning four integrated pillars: Physical Wellness (personal care, medication reminders, wake-up/tuck-in services, wellness calls), Mental Well-Being (companionship, homemaking), Nutrition & Hydration (meal planning, dietary coordination), and Active Connections (24-hour care, transportation, community outings, family engagement). The portfolio also includes Specialized Care services covering Alzheimer's/dementia, chronic conditions, developmental differences, end-of-life, medical care, respite, senior care, and transitional care. Add-on offerings include an Aloe Care-powered Medical Alert System (PERS) and Medicare GUIDE Program integration for dementia support. Services are delivered through carefully screened, trained caregivers and are available across 900+ franchise locations throughout North America.

Differentiator

Problem solved

Functional benefit

Brands

• Cared-4℠: A holistic approach to home care that addresses physical health, emotional well-being, nutrition, and engagement as interconnected areas of care.

Products and services

• Physical Wellness Care In-home personal care services including assistance with bathing, mobility, medication reminders, fall prevention, wake-up/tuck-in support, and scheduled wellness check-in calls for seniors and individuals needing daily living support.
• Mental Well-Being Care Companionship and emotional support services including meaningful conversation, friendly interaction, and homemaker services such as grocery shopping, meal planning, cleaning, laundry, and home safety maintenance for older adults.
• Nutrition & Hydration Care Meal planning, grocery shopping, meal preparation, and support with medical diets and hydration routines to help individuals maintain healthy eating habits and proper nourishment.
• Active Connections Care Home and community engagement services including 24-hour home care with multiple caregivers in shifts, transportation to appointments and errands, community outings, and support maintaining family connections through calls and visits.
• Specialized Care Services In-home supportive care for individuals with complex needs including Alzheimer's and dementia care, chronic condition support, developmental and intellectual differences care, end-of-life comfort care, medical/recovery care, respite care, senior care, and post-hospitalization transitional care.
• Medical Alert System (Aloe Care) Personal Emergency Response System (PERS) featuring voice-activated smart hub, wearable buttons, mobile companion device, and 24/7 monitoring center with a family app, offered on monthly subscription with no long-term contracts or equipment purchase required.
• GUIDE Program Dementia Care Medicare-connected dementia care services under the GUIDE program providing care navigation, respite care support, and 24/7 telehealth access to specialists for eligible Medicare beneficiaries with dementia and their caregivers.

Quantifiable outcome

• GUIDE program provides up to $2,563/year for respite care and 24/7 telehealth access to 125+ specialists for enrolled dementia patients
• +1 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and support.

• Medicare GUIDE ProgramcoreStrategic or Co-development Partner · 1 January 2024Home Helpers participates as a GUIDE program provider, offering dementia care services to Medicare beneficiaries with clinician-confirmed dementia diagnosis. Provides care navigation, respite care support (up to $2,563/year), and 24/7 telehealth access to 125+ specialists.
• Veterans Care CoordinationcoreGTM or Marketing PartnerPartnership to help eligible veterans and their spouses apply for Aid and Attendance benefits that can help cover the cost of in-home care. Home Helpers provides care services while Veterans Care Coordination guides families through the benefits application process.
• WellSkycoreTechnology or IntegrationTechnology partnership providing advanced scheduling, communication, and caregiver coordination systems to support more efficient and reliable care delivery across Home Helpers franchise locations.
• Patriot AngelssupportGTM or Marketing PartnerPartnership to help guide veterans and families through the veterans benefits application process for home care support.
• Department of Defense Military Spouse Employment PartnershipsupportStrategic or Co-development PartnerPartnership helping create career opportunities for military spouses within the Home Helpers franchise network, supporting the broader veteran ecosystem.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Senior Helpers: Franchised in-home senior care provider with strong specialization in Alzheimer's and dementia care through proprietary programs. Targets the same customers with similar personal care and companion services.
• Home Instead: Large global home care franchise network providing personal care, dementia care, and respite services to seniors. Competes directly with Home Helpers in the franchise non-medical home care category with nearly identical service breadth and customer segments.
• Comfort Keepers: Franchised in-home care provider offering personal care, companionship, and specialized dementia and end-of-life services to seniors. Operates the same franchise local-agency model and directly competes for the same Bay Area families.
• Amada Senior Care: Franchised senior care provider offering in-home personal care, hospice support, and assisted living placement services. Overlaps Home Helpers on home care while adding placement-revenue diversification.
• FirstLight Home Care: Franchised non-medical home care provider serving seniors, dementia patients, and post-surgical clients. Competes for the same family decision-maker with comparable personal care and companionship offerings.
• Right at Home: Franchised in-home care and assistance provider offering companionship, personal care, and specialized dementia and post-hospital support. Directly comparable franchise structure and service portfolio to Home Helpers.
• BrightStar Care: Franchise network providing both medical and non-medical home care with a Joint Commission-accredited clinical model. Overlaps Home Helpers on personal care and dementia services while adding a higher-acuity skilled-care layer.
• Visiting Angels: National non-medical in-home care franchise serving seniors with personal care, companionship, and dementia support across 600+ U.S. territories. Operates the same franchise-based local-agency model as Home Helpers, with comparable services and target customers.

Broad incumbents

• Bayada Home Health Care: Large non-franchised home health provider offering both skilled medical and personal care services across numerous states. Overlaps with Home Helpers on the personal care layer while operating at significantly larger scale and with higher-acuity clinical capabilities.

Emerging players

• Honor Technology: Technology-enabled home care platform combining caregiver matching, scheduling, and care management for partner agencies. Represents an emerging tech-enabled distribution and operating model that could pressure traditional franchise-based agencies over time.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/HHHelper
• Facebookfacebook.com/HomeHelpersFremontUnionCity
• LinkedInlinkedin.com/company/home-helpers-ne-baltimore

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home Helpers Home Care of Fremont & Union City