empowerT

What empowerT does

empowerT LLC is a privately held, bootstrapped managed security service provider (MSSP) founded in 2001 and headquartered in Plano, Texas, serving the North Texas market. The company functions as a one-stop IT services provider for residential customers and small-to-medium businesses, with a particularly strong foothold in healthcare IT — including e-MDs EHR implementation and support since 2008 for medical practices across Plano, Frisco, Dallas, and Richardson. Eric McQuaid serves as CEO, Owner, and primary IT administrator, underscoring the firm's founder-led, small-team structure (1-10 employees).

The company's core technology stack is built on industry-standard security and infrastructure tools, including firewalls, IDS/IPS, DMZ architecture, and secure IM/XMPP communication, applied through a defense-in-depth methodology. Service offerings are categorized across four domains: (1) cybersecurity services (network/application security assessments, vulnerability assessment and penetration testing, firewall/router installation, federal compliance audits, coordinated vulnerability disclosure, crypto applications); (2) managed services (24/7 network monitoring, help desk, vendor management, with reported 90% remote resolution rate); (3) database services (SQL Server, MySQL administration); and (4) ancillary creative and AV services (Pixel.Print.Promo, VOIP, multi-zone audio, video production, digital signage, marketing/SEO). The technical approach is service-delivery oriented rather than proprietary software product development.

empowerT's business model combines recurring managed services subscriptions with professional services engagements, supplemented by creative and promotional work. Go-to-market is sales-led, direct-to-customer, in the North Texas region, with community-driven referral channels through the Health Technology Forum DFW chapter (co-organized with IBM) and a Business Referral Network. No public pricing is disclosed, and revenue is not publicly reported. The company has operated continuously for over two decades without external funding, acquisitions, or geographic expansion, consistent with a lifestyle rather than scaling business.

Name

empowerT

Legal name

empowerT LLC

Website

https://empowert.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

1–10 employees

Short description

empowerT LLC is a bootstrapped, founder-led managed security service provider (MSSP) founded in 2001 in North Texas, delivering cybersecurity, IT management, and creative services to SMB and residential customers, with a healthcare IT specialization.

Ownership category

akta.pro rank

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Engineering, Accounting, Research, Management (8700)

akta.pro industry

PRIMARYBPAEADAB

Security Operations Center (SOC) as a Service

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYBPAEADAD

Vulnerability Management & Penetration Testing Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

SECONDARYBPAEADAK

Security Awareness & Phishing Simulation Managed Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Cybersecurity Services (MSSP)

Keywords

• Managed security services
• Cybersecurity assessments
• Network monitoring
• IT managed services
• Vulnerability management

Headquarters

HQ city

Plano

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Security Services: Recurring managed security services including monitoring, assessments, and incident mitigation
2. Professional Services: IT consulting, implementation, and support services including firewall installation, database services, and vendor management
3. Pixel Print Promo: Creative services including website development, graphic design, print materials, and promotional products

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

empowerT is a managed security service provider that delivers cybersecurity services (network/application security assessments, firewall and router installation, vulnerability assessment and penetration testing, federal compliance audits), managed IT services (24/7 network monitoring, help desk, vendor management, with 90% of issues resolved remotely), and database administration for SQL Server and MySQL. The company also provides supplementary creative (Pixel.Print.Promo), audio/video/network, and marketing/SEO services to residential and SMB clients in North Texas.

Product overview

empowerT is a managed security service provider offering a portfolio of IT and technology services. The core offerings include cybersecurity services (security assessments, penetration testing, firewall configuration, compliance audits), managed services (24/7 monitoring, help desk, vendor management), and database services (SQL Server, MySQL). Additional services encompass creative/pixel services (websites, graphic design, print, promotional products), audio/video/network solutions (VOIP, multi-zone audio, video production, digital signage, photography), and marketing/SEO services. The company operates as a service provider rather than a software product company, delivering these services to residential and SMB clients in North Texas since 2001.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 80% of security issues can be fixed quickly
• +1 more outcomes

Named customers3 records

Segments3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• HealthLANminorStrategic or Co-development Partner · 6 February 2013HealthLAN partners Eric Lyke and Alex Xing present at Health Technology Forum on telemedicine medical device partnership and technology. empowerT co-organizes forum bringing together these healthcare technology innovators.
• CallMDminorStrategic or Co-development Partner · 6 February 2013CIO Randall Mills provides overview of CallMD's Telemedicine Services at Health Technology Forum events. CallMD offers 24/7 telemedicine services discussed in context of health and wellness programs.
• IBMcoreStrategic or Co-development Partner · 20 September 2012IBM Innovation Center hosts monthly Health Technology Forum Dallas/Fort Worth events co-organized by empowerT. IBM provides the venue at their Dallas Innovation Center near LBJ and Stemmons, and later at their new Coppell location at 1177 South Belt Line Rd.
• e-MDscoreTechnology or Integration · 1 January 2008e-MDs is an EHR technology partner that empowerT has been implementing for medical practice clients in Plano, Frisco, Dallas, Richardson and surrounding areas since 2008. e-MDs offers integrated EHR and practice management systems designed by physicians.

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Blackpoint Cyber: MSSP purpose-built for the MSP channel, providing 24/7 SOC and MDR services to small and mid-sized MSP-served businesses. Comparable as a similarly-positioned managed security provider targeting the SMB segment.
• Dataprise: Mid-market managed services and cybersecurity provider serving SMB and mid-market clients across multiple US regions. Comparable to empowerT in offering bundled managed IT + cybersecurity services with a focus on outcomes-based service delivery.
• Pondurance: MDR and MSSP focused on mid-market organizations with 24/7 monitoring, incident response, and compliance services. Comparable in service mix (managed security, assessments, compliance) and SMB/mid-market customer orientation.
• eSentire: Pure-play MDR provider offering 24/7 SOC services to mid-market organizations across multiple verticals. Comparable in managed security services delivery model and SMB/mid-market customer focus.
• Nuspire: MSSP offering 24/7 SOC, managed detection and response, and cybersecurity services to mid-market organizations. Comparable as a similarly-sized MSSP competing for SMB and mid-market security contracts with subscription-based managed services.
• Binary Defense: Managed Detection and Response and Open XDR provider serving mid-market customers. Comparable in offering subscription-based 24/7 security monitoring with a focus on SMB/mid-market customers.

Broad incumbents

• Trustwave: Established MSSP offering managed security, threat detection, and compliance services globally. Comparable in cybersecurity service breadth (assessments, pen testing, managed detection), though operating at enterprise scale.
• Secureworks: Global MSSP providing managed detection and response, vulnerability management, and compliance services. Comparable as a competitor across the full cybersecurity services spectrum that empowerT serves.
• Red Canary: MDR-focused security operations company delivering 24/7 threat detection and response. Comparable as a competitor in managed security services, though operating at national scale with a software-led delivery model.
• Arctic Wolf: Large-scale MDR/SOC-as-a-service provider serving SMB through enterprise customers nationally. Comparable as a direct competitor in the managed security space, though at significantly greater scale and with a standardized platform approach.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/empowerT
• LinkedInlinkedin.com/company/empowert
• Facebookfacebook.com/empowerTLLC

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about empowerT