AdventCare
AdventCare is a Victorian, Australia-based not-for-profit aged care and retirement living provider, operating three campuses that offer independent living, residential care, dementia, palliative and respite services to seniors.
- Company typePrivate
- Founded1949
- HeadquartersNunawading, Australia
- Headcount251–500
- GTM typeB2C
- OfferingServices
What AdventCare does
AdventCare is a Victorian, Australia-based not-for-profit aged care and retirement living provider, established in 1949 as the first Adventist village in Australia and operated as an outreach of the Seventh-day Adventist Church. The organisation runs three community campuses across the Whitehorse (Nunawading), Yarra Ranges (Warburton), and Bendigo (Golden Square) regions, delivering a continuum of care that spans independent retirement living, personal care, residential aged care, dementia care, palliative care, and respite care. The flagship Whitehorse site provides 182 residential aged care places, a dedicated 38-bed dementia wing, 37 independent living units, and 60 new aged care beds opened in January 2023. A new development, Pavilions Blackburn Lake, extends the retirement living pipeline.
The core technology is conventional residential aged care infrastructure: 24-hour emergency call monitoring, nurse call pendants, and standard residential care management systems, with no proprietary software platforms or AI-driven capabilities. Resident-facing technology is limited to safety systems and facility operations; the company has no public app, API, or SDK, and the digital footprint is centred on the marketing website and enquiry forms.
Commercially, AdventCare is a not-for-profit funded through a mix of Australian Government aged care subsidies, means-tested resident contributions (Basic Daily Fee at 85% of the aged pension, Non-Clinical Care Contribution, optional Higher Everyday Living Fee/Advantage Club), and Refundable Accommodation Deposits (RADs up to A$750,000) or equivalent Daily Accommodation Payments for residential care. Retirement living units are offered on a licence-to-occupy basis under the Retirement Villages Act, with incoming contributions, ongoing General Services Fees, optional Personal Services fees, and exit fees, supplemented by affordable rental units at all sites. The go-to-market is direct-to-consumer: website enquiry forms, phone, and facility tours, with residential care admissions gated by a government ACAT assessment. No channel partners, franchises, or third-party operators are used. Revenue figures are not publicly disclosed; financial statements are published via the Australian Charities and Not-for-profits Commission.
AdventCare firmographics
Firmographics- Name
- AdventCare
- Legal name
- AdventCare
- Website
- https://adventcare.org.au
- Company type
- Private
- Founded year
- 1949
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- AdventCare is a Victorian, Australia-based not-for-profit aged care and retirement living provider, operating three campuses that offer independent living, residential care, dementia, palliative and respite services to seniors.
- Ownership category
- akta.pro rank
AdventCare industry classification
Industry- Product category
- Residential Aged Care and Retirement Living
- NAICS
- Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (624120)
- SIC
- Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- General Assisted Living Facilities (HLADABAA)
- akta.pro secondary industries
- Market-Rate Independent Living (Private Pay) Communities (HLADAAAA), Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC), Elder Services & Aging Support (BPAGAEAF)
Keywords
Where AdventCare is headquartered
LocationHeadquarters
- HQ city
- Nunawading
- HQ country
- Australia
- HQ region
- Oceania
Offices5 records
Markets served
AdventCare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Residential Care Fees: Government-subsidized aged care with means-tested contributions. Residents pay Basic Daily Fee (indexed at 85% of standard aged pension), Refundable Accommodation Deposit (RAD) or Daily Accommodation Payment (DAP), Non-Clinical Care Contribution, and optional Higher Everyday Living Fee (HELF/Advantage Club).
- Retirement Living - Licence to Occupy: Retirement living units offered on a licence to occupy basis under the Retirement Villages Act. Residents pay an incoming contribution (unit purchase/licence fee), ongoing General Services Fees, optional Personal Services fees, and Exit Fees upon departure.
- Rental Units: Affordable rental units available at all sites for people needing peace of mind and ongoing security, providing flexible housing options for seniors.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Elmshaven Wing Rooms (Whitehorse) - Single Room with Private Ensuite |
| Subscription | Monthly | Burnham Wing (Whitehorse) - Single Room with Private Ensuite |
| Subscription | Monthly | Rose Wing Rooms (Whitehorse) - Single Room with Private Ensuite |
| Subscription | Monthly | Dorothy West Wing (Whitehorse) - Dementia Secure Environment |
| Subscription | Monthly | River View Wing (Yarra Ranges) - Single Room with Private Ensuite |
| Subscription | Monthly | Mountain View Wing (Yarra Ranges) - Single Room with Private Ensuite |
| Subscription | Monthly | Basic Daily Fee |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
AdventCare product offering
Product offeringCore offering
AdventCare is a not-for-profit provider operating retirement living communities and residential aged care facilities in Victoria, Australia. It sells independent retirement units (on licence-to-occupy, leasehold, or rental basis) co-located with residential aged care that includes personal care, dementia care, palliative care, and respite care services. Services are delivered directly by AdventCare staff across three regional campuses (Whitehorse, Yarra Ranges, and Bendigo) under the Australian aged care regulatory framework.
Product overview
AdventCare operates as a not-for-profit aged care and retirement living provider offering a continuum of care from independent living through to full residential care. The core portfolio includes Retirement Living (Independent Living Units available for rent or lease-to-occupy) and Residential Care (with 182 places at Whitehorse including dedicated dementia and palliative care wings). Additional services encompass Personal Care, Respite Care, Dementia Care, and Palliative Care. A new development, Pavilions Blackburn Lake, is currently under development. All residential facilities include 24-hour emergency call monitoring and are co-located to provide seamless care transitions.
Differentiator
Problem solved
Functional benefit
Brands
- Pavilions Blackburn Lake: A development project at Blackburn Lake offering natural beauty meets small town charm – aspirational living space for the modern retiree.
Products and services
- Retirement Living Independent living units offered on a licence-to-occupy, leasehold, or rental basis for retirees seeking maintenance-free, secure accommodation co-located with aged care facilities across Victorian campuses at Whitehorse, Yarra Ranges, and Bendigo.
- Residential Care Full-time aged care residence providing 24/7 nursing care, personal assistance, and support services for elderly residents who require higher levels of care, with 182 places at the Whitehorse campus including dedicated dementia and palliative care wings.
- Personal Care Services Care and support with meals, laundry, self-cares, and daily activities including allied health services such as physiotherapy and podiatry for residential care residents.
- Respite Care Short-term residential care services available for up to 63 days per financial year, offering temporary care for special needs, high care, and palliative care residents as relief for family carers.
- Dementia Care Specialised care area with 38 dedicated dementia beds at Whitehorse's Dorothy West Wing, with diversional therapists and trained staff providing daily activities designed to support memory impairments and address challenging behaviours.
- Palliative Care Specialised end-of-life care for residents with advanced illness, focusing on symptom management and comfort, with support for family members in care decisions and spiritual care available across faiths.
- Pavilions Blackburn Lake New retirement living development targeting modern retirees, combining natural beauty at Blackburn Lake with small-town charm and aspirational living spaces, operating under the Adventist Retirement Plus umbrella.
Quantifiable outcome
- 182 residential places with dedicated dementia wing of 38 beds
- +2 more outcomes
Companies that use AdventCare
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles3 records
AdventCare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AdventCare partnerships and signals
Strategic signalScale indicators8 records
Recent moves3 records
Expansion highlights3 records
AdventCare competitors and assessment
Company assessmentDirect peers
- Estia Health: Listed Australian residential aged care provider operating multiple facilities across multiple states including Victoria. Directly comparable to AdventCare's residential aged care offering, with broader geographic scale.
- Catholic Healthcare: Faith-based non-profit aged care and retirement living provider in Australia offering residential care, independent living, and home care services. Closely aligned with AdventCare's mission-driven, multi-service non-profit model.
- Bolton Clarke: Large Australian not-for-profit provider of retirement living, residential aged care, and home care services. Comparable to AdventCare in operating co-located retirement and residential care communities with a values-driven mission.
- Regis Healthcare: ASX-listed Australian residential aged care operator with significant Victorian presence. Competes directly with AdventCare in providing 24/7 nursing care, dementia care, and palliative care to elderly residents.
- Aveo Group: ASX-listed retirement living operator in Australia operating multiple retirement communities with co-located aged care services. Comparable to AdventCare in offering independent living units alongside aged care pathways.
- Mercy Health: Faith-based Catholic non-profit operating residential aged care, retirement living and health services across Victoria and other Australian states. Closely mirrors AdventCare's values-driven, multi-site Victorian non-profit model.
- Southern Cross Care: Faith-affiliated non-profit aged care provider operating retirement living and residential aged care across multiple Australian states. Directly comparable to AdventCare's continuum-of-care non-profit model.
- Opal HealthCare: Major Australian residential aged care operator with 80+ facilities across multiple states. Direct competitor in residential aged care, dementia care and respite services targeting the same elderly resident cohort as AdventCare.
Broad incumbents
- Lendlease Retirement Living: Retirement living arm of Lendlease, a major Australian property and infrastructure developer. Comparable to AdventCare's Pavilions Blackburn Lake development arm, targeting the aspirational independent retirement living segment at greater scale.
- Bupa Aged Care Australia: Subsidiary of global health insurer Bupa, operating a large network of aged care facilities in Australia including Victoria. Comparable to AdventCare in residential aged care but operates as part of a broader insurance and health services portfolio.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
AdventCare social profiles
Digital presenceAdventCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
AdventCare leadership team
Management profileNumber of profiles
Profiles4 records
AdventCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AdventCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AdventCare
What does AdventCare do?
AdventCare is a not-for-profit provider operating retirement living communities and residential aged care facilities in Victoria, Australia. It sells independent retirement units (on licence-to-occupy, leasehold, or rental basis) co-located with residential aged care that includes personal care, dementia care, palliative care, and respite care services. Services are delivered directly by AdventCare staff across three regional campuses (Whitehorse, Yarra Ranges, and Bendigo) under the Australian aged care regulatory framework.
Is AdventCare a public or private company?
AdventCare is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was AdventCare founded?
AdventCare was founded in 1949. It employs 251 to 500 people.
Where is AdventCare based?
AdventCare is headquartered in Nunawading, Australia, in the Oceania region.
How does AdventCare make money?
Three revenue lines are on record. Residential Care Fees are the primary driver. The others are retirement Living - Licence to Occupy and rental Units.
Who are AdventCare's main competitors?
Direct peers on record are Estia Health, Catholic Healthcare, Bolton Clarke, Regis Healthcare, Aveo Group, Mercy Health, Southern Cross Care and Opal HealthCare. Broad incumbents are Lendlease Retirement Living and Bupa Aged Care Australia.
Does AdventCare have an API?
No public API is recorded for AdventCare.
What industry is AdventCare in?
AdventCare's product category is Residential Aged Care and Retirement Living. Its primary akta.pro industry code is HLADABAA, General Assisted Living Facilities, with a secondary code of HLADAAAA, Market-Rate Independent Living (Private Pay) Communities. Its NAICS code is 623312 and its SIC code is 8050.