ConnectedCare
ConnectedCare GmbH is a German healthcare technology company that provides integrated software and bedside terminal hardware for digital patient communication, entertainment, and workflow optimization in DACH-region hospitals.
- Company typePrivate
- Founded1995
- HeadquartersTelgte, Germany
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What ConnectedCare does
ConnectedCare GmbH (formerly Bewatec), headquartered in Telgte, Germany, is a B2B healthcare technology provider specializing in digital communication and patient engagement solutions for hospitals across the DACH region (Germany, Austria, Switzerland). Founded in 1995 and operating as a privately held GmbH with 51-100 employees, the company self-describes as the German market leader in bedside terminals and serves enterprise hospital customers through a direct sales motion targeting hospital IT departments and management.
The company's offering combines a modular software platform with proprietary hardware. The ConnectedCare software platform includes modules for patient communication, entertainment (free and pay TV, digital magazines and books), patient engagement, BYOD device support, IT security and data protection, and a dedicated module for KHZG (Krankenhauszukunftsgesetz / Hospital Future Act) compliance consulting. The hardware portfolio comprises bedside terminals, set-top boxes, mounting solutions, phones, and a repair service, deployed at patient beds as integrated input/output endpoints for the software layer. The platform is designed to reduce nursing workload, digitize patient-staff communication, and meet German hospital digitalization requirements. The company holds ISO 27001, ISO/IEC 27001:2022, and ISO 9001 certifications.
ConnectedCare generates revenue through three streams: recurring software licenses and subscriptions, hardware sales (bedside terminals and accessories), and professional services tied to KHZG consulting and implementation support. Pricing is quote-based with no public tiers, reflecting an enterprise sales model. Named customers include RKH Kliniken and Universitätsmedizin Rostock, and the company maintains a strategic implementation partnership with Cliniserve for joint deployment support.
ConnectedCare firmographics
Firmographics- Name
- ConnectedCare
- Legal name
- ConnectedCare GmbH
- Website
- https://de.connectedcare.net
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ConnectedCare GmbH is a German healthcare technology company that provides integrated software and bedside terminal hardware for digital patient communication, entertainment, and workflow optimization in DACH-region hospitals.
- Ownership category
- akta.pro rank
ConnectedCare industry classification
Industry- Product category
- Hospital Patient Communication Software
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat) (HLACAEAC)
- akta.pro secondary industry
- Connected Medical Devices & Wearables (Sensors, Patches, Implantables) (HLACAPAB)
Keywords
Where ConnectedCare is headquartered
LocationHeadquarters
- HQ city
- Telgte
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
ConnectedCare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales
Revenue model
- Software Licenses and Subscriptions: ConnectedCare provides software solutions for digital hospital communication, patient engagement, and entertainment. The software appears to be offered as a platform solution combining communication, entertainment, and process optimization features.
- Hardware Sales: Sale of Bedside Terminals, tablets, set-top-boxes, mounts/holders, and phones for hospital bedside deployment. Hardware serves as the input/output medium for the software platform.
- KHZG Consulting Services: Consulting and support services related to the German Hospital Future Act (KHZG) digitalization requirements, helping hospitals meet regulatory compliance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based enterprise pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
ConnectedCare product offering
Product offeringCore offering
ConnectedCare GmbH provides an integrated software and hardware solution for digital communication in hospitals. The ConnectedCare software platform connects nursing staff and patients through digital services covering patient communication, entertainment, engagement, and IT security. The platform is delivered through proprietary Bedside Terminals (tablets/terminals) installed at patient beds, which serve as the input and output medium for entertainment, information, and communication services.
Product overview
ConnectedCare offers a flexible solution world combining software and hardware. The software portfolio includes the core ConnectedCare platform along with specialized modules for patient communication (Kommunikation), entertainment (Entertainment), patient engagement, BYOD support, IT security and data protection, and KHZG compliance. The hardware portfolio includes Bedside Terminals, Set-Top-Boxes, mounting solutions (Halterungen), phones, and repair services. Together, these products connect patients and nursing staff through digital services, making nursing more efficient and hospital stays more comfortable.
Differentiator
Problem solved
Functional benefit
Products and services
- ConnectedCare Software Platform The core software platform that connects nursing staff and patients through digital services, enabling better communication, more efficient processes, and simpler hospital workflows. Designed for hospital IT departments and management in the DACH region.
- Bedside Terminals Proprietary bedside terminal hardware devices installed at patient beds that serve as input and output media for entertainment, information, and communication services. Marketed as market-leading bedside terminals for German hospitals.
- Set-Top-Box Set-top box hardware that enables ConnectedCare services at patient beds within hospital deployments.
- Halterungen (Mounting Solutions) Mounting hardware (Halterungen) for installing bedside terminals and devices at patient beds.
- Phones Phone hardware products designed for hospital communication systems as part of the ConnectedCare offering.
- Reparatur-Service (Repair Service) Repair service for ConnectedCare hardware products such as bedside terminals and related devices, supporting hospital customers across the deployed hardware base.
Quantifiable outcome
- Time savings for nursing staff through digital communication and reduced walking distances
Companies that use ConnectedCare
Customer profileNamed customers4 records
Segments1 record
Ideal customer profiles1 record
ConnectedCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
ConnectedCare partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CliniserveminorConnectedCare collaborates with Cliniserve for joint implementation support at hospital customers. The partnership provides integrated deployment and ongoing IT support for customers, with Cliniserve's technology working alongside ConnectedCare's communication platform.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
ConnectedCare competitors and assessment
Company assessmentDirect peers
- GetWell Network: Hospital-focused patient engagement platform offering interactive patient care, entertainment, and communication tools integrated with bedside devices. Highly comparable to ConnectedCare's digital communication platform for inpatients.
- SONIFI Health: US-based provider of patient engagement, entertainment, and communication solutions for hospitals via bedside interactive systems. Direct comparable to ConnectedCare's bedside-terminal-plus-software platform model.
- Bytec Healthcare: UK-based manufacturer of medical-grade bedside terminals, tablets, and mounting solutions for hospitals. Direct hardware peer to ConnectedCare's bedside terminals and mounting accessories line.
- TVR Communications: UK supplier of bedside entertainment, communication, and patient engagement terminals to NHS and private hospitals. Closely matches ConnectedCare's bedside-terminal hardware and software deployment model.
- Oneview Healthcare: Provider of bedside patient engagement tablets and digital communication platforms for hospitals (and acquirer of Lincor Solutions). Directly competes with ConnectedCare in the bedside-terminal + patient engagement software category.
- pCare by Uniguest: Provides bedside interactive patient engagement, entertainment, and communication systems for hospitals. Closely matches ConnectedCare's bedside-terminal-centric offering for patient communication and entertainment.
- Hospedia: UK-based provider of bedside hospital terminals offering patient entertainment, internet, and communication services. A direct geographic peer in the bedside-terminal niche serving hospital inpatients.
- Advantech: Global supplier of medical-grade computing platforms, tablets, and bedside terminals for healthcare environments. Direct hardware peer competing in the same medical-bedside-device category as ConnectedCare.
Regional players
- CompuGroup Medical: German-headquartered provider of hospital information systems and healthcare software across Europe (including the former Meierhofer HIS business). Regional peer operating in the DACH hospital IT ecosystem alongside ConnectedCare.
Broad incumbents
- Siemens Healthineers: Global medical technology incumbent with a broad portfolio in hospital imaging, digital health, and IT in DACH. Indirect competitor/incumbent shaping hospital digital procurement in ConnectedCare's core market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
ConnectedCare social profiles
Digital presenceConnectedCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
ConnectedCare leadership team
Management profileNumber of profiles
ConnectedCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ConnectedCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ConnectedCare
What does ConnectedCare do?
ConnectedCare GmbH provides an integrated software and hardware solution for digital communication in hospitals. The ConnectedCare software platform connects nursing staff and patients through digital services covering patient communication, entertainment, engagement, and IT security. The platform is delivered through proprietary Bedside Terminals (tablets/terminals) installed at patient beds, which serve as the input and output medium for entertainment, information, and communication services.
Is ConnectedCare a public or private company?
ConnectedCare is a private company. It is classified as unknown and is currently operating.
When was ConnectedCare founded?
ConnectedCare was founded in 1995. It employs 51 to 100 people.
Where is ConnectedCare based?
ConnectedCare is headquartered in Telgte, Germany, in the Europe region.
How does ConnectedCare make money?
Three revenue lines are on record. Software Licenses and Subscriptions are the primary driver. The others are hardware Sales and KHZG Consulting Services.
Who are ConnectedCare's main competitors?
Direct peers on record are GetWell Network, SONIFI Health, Bytec Healthcare, TVR Communications, Oneview Healthcare, pCare by Uniguest, Hospedia and Advantech. CompuGroup Medical is listed as a regional player. Siemens Healthineers is listed as a broad incumbent.
Does ConnectedCare have an API?
No public API is recorded for ConnectedCare.
What industry is ConnectedCare in?
ConnectedCare's product category is Hospital Patient Communication Software. Its primary akta.pro industry code is HLACAEAC, Omnichannel Patient Communications & Contact Center (Voice/SMS/Email/Chat), with a secondary code of HLACAPAB, Connected Medical Devices & Wearables (Sensors, Patches, Implantables). Its SIC code is 8000.