RV Online

What RV Online does

RV Online (also operating under the DBA Record Vacation) is a Mexico-based B2B online booking platform that enables travel agencies to quote, reserve, pay, and invoice hotels, flights, car rentals, activities, packages, and transfers through a single web-based system. Founded in 1997 and headquartered in Guadalajara, the company serves a network of approximately 2,680 SMB travel agencies across Mexico through five physical offices (Guadalajara, Aguascalientes, Mérida, Tijuana, and one additional) and a centralized call-center operation. The platform aggregates more than 700,000 tourism products from over 240 supplier partners, including direct hotel contracting and integrations with Mexican carriers Viva Aerobus and Volaris for packaged inventory. Pricing for agency partners is denominated in Mexican pesos (MXN) with guaranteed rates. The company monetizes entirely on a transaction-fee basis: travel agencies earn commissions of 10-15% depending on product category and payment method (cash/transfer versus credit card), while end consumers pay nothing to the platform itself. Product coverage spans Mexican national and international destinations, with WhatsApp and Zendesk-backed support channels supplementing the call center. The technology stack is described as a web-based booking engine with Zendesk for support, BBVA and Banamex for payment processing, Microsoft Authenticator and Google Authenticator for two-factor authentication, and a Lleego BookingTool integration for booking management.

Name

RV Online

Legal name

RV Online

Website

https://rvonline.mx

Company type

Private

Founded year

1997

Operating status

Operating

Short description

RV Online is a Mexico-headquartered B2B online booking platform that enables approximately 2,680 travel agencies across the country to quote, reserve, pay, and invoice hotels, flights, activities, transfers, and car rentals from a single web-based system, taking commissions of 10-15% per transaction.

Ownership category

akta.pro rank

Product category

Travel Distribution Software

NAICS

Travel Agencies (561510)

akta.pro primary industry

Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)

akta.pro secondary industries

Tours, Activities & Experiences Booking Marketplaces (THALAFAF), Destination & Local Services Marketplaces (Transfers, Guides, City Passes) (THALAFAK), Hotel & Accommodation Booking Platforms (THALAFAB)

Keywords

• B2B travel booking
• Travel agency platform
• Hotel distribution
• Tourism reservations
• Ground transportation booking

Headquarters

HQ city

Guadalajara

HQ country

Mexico

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Commission from Hotel Bookings: Travel agencies earn commissions on hotel reservations. National and international hotel bookings: 15% for cash/transfer payments, 10% for credit card payments
2. Commission from Transfers: Fixed commission on transfer services: 15% for cash/transfer, 10% for credit card
3. Commission from Activities and Car Rental: Fixed commission on parks, activities, and car rentals: 13% for cash/transfer payments
4. Commission from Charter Air Packages: 14% fixed commission on Viva Aerobus charter packages (Flight + Hotel or Transfer)

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

RV Online operates a B2B online booking platform that aggregates tourism inventory from 240+ suppliers (hotels, airlines, car rental firms, transfer operators and attraction providers) and exposes more than 700,000 products to Mexican travel agencies. Travel agency staff use the platform to search real-time availability, issue reservations, and confirm activities, hotel stays, packages, transfers and car rentals on behalf of their end travelers. RV Online monetizes the platform by earning commissions on the bookings processed through it and supports agency agents through an in-house Centro de Soporte.

Product overview

RV Online is a B2B online booking platform designed for travel agencies, offering a unified system with five core product categories: Activities (admission tickets and tours), Rent a Car, Hotels, Packages (flight + hotel bundles), and Transfers. The platform enables agencies to quote, reserve, pay, and invoice travel products 24/7. The company has been supporting travel agencies for 27 years with over 700,000 products, 2,680 agencies, and 240 partners. The platform integrates with payment processors (BBVA, Banamex), customer support tools (Zendesk), and offers WhatsApp-based support. Key operational features include automated reservation cancellation, real-time booking management, and a dedicated support center.

Differentiator

Problem solved

Functional benefit

Products and services

• Activities (admissions and tours) Booking of admission tickets to attractions and city tours (including major theme parks and city experiences) distributed to Mexican travel agencies via RV Online's platform.
• Rent a Car Car rental reservations aggregated from partner suppliers and made available to travel agencies through RV Online's online platform.
• Hotels Hotel accommodation inventory aggregated from hotel partners and bookable by Mexican travel agencies through the RV Online booking platform.
• Packages Combined flight-plus-hotel package bookings assembled from partner inventory and sold through RV Online's platform to travel agencies.
• Transfers Ground transfer reservations (airport-hotel and point-to-point transfers) booked by travel agencies via RV Online's platform.
• Centro de Soporte (Support Center) In-house support service for travel agency users of RV Online's booking platform, providing assistance during reservations and after-sales issues via call center and regional offices.

Quantifiable outcome

• 2,680 travel agencies use the platform
• +4 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Viva AerobuscoreChannel Partner/ Reseller/ DistributorAirline partner providing flights available through the RV Online platform. Charter packages combining Viva Aerobus flights with hotels or transfers are available with a 14% commission rate for agencies.
• VolariscoreChannel Partner/ Reseller/ DistributorAirline partner providing flights available through the RV Online platform for package bookings.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Regiondo: European B2B booking system for tours, activities, and attractions with marketplace distribution. Comparable to RV Online's activity and transfer booking modules where suppliers are aggregated and resold via a single online interface.
• Rezdy: Australia-based B2B booking software for tours, activities, and rentals with channel manager and agent distribution. Directly comparable to RV Online's role as a centralized booking platform aggregating multiple travel products for resellers/agencies.
• Bokun (Tripadvisor): Icelandic B2B booking and distribution platform for tours, attractions, and experiences. Comparable to RV Online because it provides online booking infrastructure plus channel manager capabilities for experience suppliers and resellers.
• Checkfront (Tripadvisor): Online booking management platform for tours, activities, and rentals, now part of Tripadvisor. Comparable to RV Online because it provides reservation, payment, and distribution tooling for experience providers — same product category and channel-based GTM.
• TrekkSoft: Swiss B2B booking and management software for tour and activity operators. Comparable because it enables tour/activity providers and resellers to quote, book, pay, and manage reservations online — directly overlapping RV Online's core booking-platform functionality.

Broad incumbents

• Travelport: Global travel commerce platform offering GDS and distribution services for agencies and suppliers. Comparable to RV Online as a broad travel-tech incumbent enabling agency-side booking workflows.
• Amadeus: Global GDS and travel technology platform serving airlines, hotels, and travel agencies. Comparable as a broad incumbent in the same travel technology/distribution category, though operating at much larger scale and scope than RV Online.
• Sabre Corporation: Global travel technology company providing GDS, corporate travel, and agency solutions. Comparable to RV Online as a broader incumbent in travel distribution software, serving agencies and suppliers at scale beyond a single geography.

Regional players

• Best Day Travel: Major Mexican online travel agency offering hotels, flights, packages, and activities. Comparable as a Mexican-focused travel intermediary operating in overlapping product categories (hotels, flights, packages) though primarily B2C rather than B2B.
• Civitatis: Spanish-language tours, activities, and transfers booking platform with strong Latin American distribution. Comparable to RV Online's activities and transfers modules, serving a similar Spanish-speaking customer base across Mexico and Latin America.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/recordvacation

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RV Online