Richmond Physiotherapy

What Richmond Physiotherapy does

Richmond Physiotherapy is an independent private physiotherapy clinic founded in 1995 and based in Richmond, London. The practice delivers a broad musculoskeletal (MSK) and sports-injury service across two sites — the original Lawton Gate House clinic in Richmond and a second site embedded at Rosslyn Park Rugby Club in Roehampton — staffed by 17 therapists under co-directors Pippa Rollitt (34 years clinical experience) and Stephen Perchard (22 years). Service lines span general physiotherapy, manual therapy, sports injury management, pre- and post-operative rehabilitation, women's health (including Level 2/3 specialist pelvic-floor work), paediatric MSK, vestibular therapy, adolescent knee conditions, massage, acupuncture, shockwave (ESWT), diagnostic ultrasound with ultrasound-guided injections, Pilates and Back Health classes, and equipment hire.

The practice's technology stack is centred on clinical measurement and intervention hardware rather than software platforms: VALD force plates and nord boards for objective return-to-sport and force-output assessment, diagnostic ultrasound for imaging and guided injections, ESWT shockwave, Compex electrical stimulation, and Iceman cold-therapy units. The clinic is an official DonJoy fitting centre for bracing and orthotics, and operates direct-billing relationships with Bupa, AXA, Aviva, and Vitality to streamline insured patient access.

The business model is fee-for-service B2C private healthcare, combining self-pay visits, insured direct billing, class-based recurring revenue (Pilates, rehab classes), and ancillary product sales via the DonJoy partnership. Revenue is generated through per-session charges, course-of-treatment pricing for classes, and product margins on orthotics, with no subscription or enterprise contract layer disclosed. The practice is privately held with no disclosed external funding.

Name

Richmond Physiotherapy

Legal name

Richmond Physiotherapy

Website

https://richmondphysio.co.uk

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Richmond Physiotherapy is an independent private physiotherapy clinic founded in 1995 in Richmond, London, operating two sites (Richmond and Rosslyn Park Rugby Club) with 17 therapists delivering MSK, sports injury, women's health, paediatric, and rehabilitation services to insured and self-pay patients.

Ownership category

akta.pro rank

Product category

Physiotherapy Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Home Health Care Services (62161)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Home Health Care Services (8082)

akta.pro primary industry

Outpatient Rehabilitation & Physical/Occupational/Speech Therapy Centers (HLAFABAB)

akta.pro secondary industries

Orthopedic & Sports Rehabilitation Centers (HLAFAFAI), Orthopedic & Musculoskeletal Rehab In-Home (HSABADAF), Vestibular Rehabilitation & Balance Therapy (HSADAIAF)

Keywords

• Musculoskeletal physiotherapy
• Women's health physiotherapy
• Sports injury rehabilitation
• Manual therapy services
• Post-surgical rehabilitation

Headquarters

HQ city

Richmond

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Physiotherapy Services: Face-to-face and online physiotherapy appointments including initial assessments and follow-up sessions. Pricing varies by appointment length and clinician seniority (standard physiotherapist vs Co-Directors).
2. Specialist Services: Women's health physiotherapy, vestibular physiotherapy, paediatric physiotherapy, and acupuncture services with specialist pricing.
3. Massage Therapy: Sports massage, therapeutic massage, pregnancy massage, scar massage, and manual lymphatic drainage sessions at various durations.
4. Classes and Rehabilitation: Group classes including Pilates, Back Health, Lower Limb Rehab, and Upper Limb Rehab. Pay-as-you-go and block booking options available.
5. Equipment Rental and Sales: Rental and purchase of rehabilitation equipment including Iceman cold therapy units and Compex neuromuscular stimulation machines.
6. Diagnostic and Treatment Services: Diagnostic ultrasound scans, ultrasound-guided injections, shockwave therapy, and brace fitting services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Richmond Physiotherapy is a private physiotherapy clinic delivering in-person assessment, treatment, and rehabilitation services for musculoskeletal conditions, sports injuries, post-surgical recovery, women's health, paediatric, and vestibular conditions. The clinic operates across two West London sites with 17 therapists, supported by advanced modalities including VALD force-plate testing, diagnostic ultrasound, ultrasound-guided injections, shockwave therapy, and equipment hire.

Product overview

Richmond Physiotherapy is a private physiotherapy clinic established in 1995 offering a comprehensive range of healthcare services across two locations in Richmond, London. The practice operates as a single unified service model with core physiotherapy services (General Physiotherapy, Manual Therapy, Sports Injuries, Pre/Post Op Rehabilitation) supported by specialty services (Women's Health, Vestibular, Paediatric MSK, Adolescent Knee Injuries). Treatment modalities include Shockwave Therapy, Acupuncture, Diagnostic Ultrasound, Ultrasound Guided Injections, and various massage therapies (Sports, Scar, Manual Lymphatic Drainage, Therapeutic, Pregnancy). The clinic also offers exercise classes (Pilates, Back Health, Lower/Upper Limb Rehab), equipment hire (IceMan, Compex machines), and ergonomic assessments. With 17 therapists, services are delivered by chartered physiotherapists, sports rehabilitators, massage therapists, and specialist practitioners including AACP-registered acupuncturists and Level 2/3 Women's Health specialists. The clinic accepts all major insurance providers (Bupa, AXA, Aviva, Vitality) and operates as a DonJoy bracing fitting centre.

Differentiator

Problem solved

Functional benefit

Products and services

• General Physiotherapy Comprehensive physiotherapy assessments and treatments for musculoskeletal conditions using Maitland Manual Therapy and evidence-based approaches aligned with NICE guidelines. Targeted at adult patients presenting with orthopaedic and musculoskeletal pain or dysfunction.
• Manual Therapy Specialised hands-on treatment techniques including joint mobilisation, manipulation, traction, and myofascial release to address joint stiffness, chronic tension, and neural irritation. For adult patients with musculoskeletal dysfunction.
• Vestibular Physiotherapy

Quantifiable outcome

• Research shows structured pelvic floor strengthening effective in reversing symptoms in 80% of women
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• DJO Global (DonJoy)coreOthersOfficial DonJoy (DJO) fitting centre for the West London area. Richmond Physiotherapy is recognised as an authorised provider for fitting and supplying DonJoy orthopaedic braces and supports for all joints and sporting disciplines. The Co-Directors are experts in the West London area for DonJoy products.
• BupacoreOthersRecognised Bupa provider offering direct billing services for physiotherapy and related treatments.
• AXAcoreOthersRecognised AXA provider offering direct billing services for physiotherapy and related treatments.
• AvivacoreOthersRecognised Aviva provider offering direct billing services for physiotherapy and related treatments (accepted by specific clinicians).
• Vitality HealthcoreOthersRecognised Vitality provider offering direct billing services for physiotherapy and related treatments.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Ascenti: One of the UK's largest physiotherapy providers, offering outpatient MSK services across many locations and via insurer contracts. Wider national footprint and broader service model, but overlaps in core outpatient physiotherapy.
• HCA Healthcare UK: Large private hospital and outpatient group operating physiotherapy and MSK services across London. Provides indirect competition via consultant referrals and premium outpatient positioning in the same catchment.

Direct peers

• Bodyset: UK physiotherapy chain with multiple London clinics offering MSK, sports injury, and post-operative rehab. Comparable in service scope, though more standardised and digitally-led than Richmond Physiotherapy.
• Six Physio: Premium London physiotherapy chain offering manual therapy, sports rehab, women's health, and pilates with multiple West and Central London sites. Closest direct competitor in positioning, service mix, and pricing tier.
• Pure Sports Medicine: London-based multi-clinic sports medicine and physiotherapy provider offering advanced MSK rehab, sports injury treatment, and consultant-led services to a similar affluent London demographic. Directly comparable specialist positioning, though larger and multi-site.
• Ten Health & Fitness: London physiotherapy and Pilates studio combining clinical rehab with fitness classes (Pilates, rehab exercise) — overlaps directly with Richmond Physio's classes and women's health offerings.
• Octopus Clinic: London physiotherapy clinic specialising in sports injuries, back pain, and post-surgical rehab with consultant-level clinicians. Comparable specialist positioning to Richmond Physio, though smaller single-site footprint.
• Total Physiotherapy: London-based independent physiotherapy practice offering MSK, sports, and women's health services with direct insurer billing. Closely comparable service mix to Richmond Physiotherapy.
• Balance Performance Physiotherapy: London clinic focusing on sports physiotherapy, manual therapy, and performance rehab with specialist clinicians. Comparable in clinical specialism and target athlete/sports demographic.

Regional players

• Surrey Physio: Independent physiotherapy group serving Surrey and bordering West London, offering similar MSK, sports, and women's health services. Regional rather than direct overlap, but comparable model and service mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/richmond_physio
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/richmond-physiotherapy

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Richmond Physiotherapy