George Winston Co

What George Winston Co does

George Winston Plumbing is a private, Erie, Pennsylvania-based plumbing service contractor operating as a direct-to-consumer local trade business. The company delivers a comprehensive suite of residential and commercial plumbing services spanning repair, installation, replacement, maintenance, drain cleaning, water heater work, leak detection, water filtration, inspection, and 24/7 emergency response. The firm was established in 1970 per firmographic records (with brand heritage referenced back to 1911) and currently employs 11-50 people at its single headquarters at 1700 Peach St, Erie, PA.

Service delivery is supported by standard professional plumbing diagnostic and remediation equipment, including CCTV camera inspection systems with locating sonde gear for non-invasive sewer/drain assessment, hydro jetting equipment for high-pressure drain cleaning, UV water purification systems, and field water-quality testing equipment (sample bottles, test strips, TDS/pH/chlorine meters). The technology stack is operationally oriented — focused on diagnostic speed and accuracy for on-site field work — rather than software platform, AI, or proprietary systems. No APIs, SDKs, mobile apps, or AI capabilities are disclosed.

The business model is transaction-based fee-for-service. Revenue is generated per job (repair, installation, replacement, drain cleaning, water filtration, emergency call-out) with quote-based pricing determined by job scope, complexity, parts, and time. The company sells primarily to residential homeowners (primary segment) and commercial properties (secondary) in Erie and surrounding neighborhoods. Customer acquisition is driven by local reputation (4.9/5 Google rating across 802 reviews, 800+ satisfied customers), review platforms (BBB A+, Angi Certified Pro, HomeAdvisor Elite Service Award), multi-platform social media presence, and a content-marketing blog on water quality. Pricing is not publicly disclosed; written estimates are provided before work begins.

Name

George Winston Co

Legal name

George Winston Plumbing

Website

https://georgewinstonplumbing.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Construction - Special Trade Contractors (1700)

akta.pro primary industry

Pipe Installation, Repair & Repiping (HSAOAAAB)

akta.pro secondary industry

Plumbing Installation, Service & Repair (IMAIABAB)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Drain cleaning services
• Water heater repair
• Emergency plumbing services

Headquarters

HQ city

Erie

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Plumbing Repair Services: One-time service fees for repair work including pipe repair, faucet repair, toilet repair, water leak repair, water heater repair, drain repair, and specialized repairs (gas leak, septic tank, sewer line). Revenue is transaction-based with pricing determined after diagnosis and estimate approval.
2. Plumbing Installation Services: One-time fees for new fixture and system installations including water heaters, sump pumps, faucets, toilets, showers, sinks, water softeners, gas lines, dishwashers, garbage disposals, and backflow preventers. Pricing varies by scope, access conditions, and materials.
3. Plumbing Replacement Services: One-time fees for replacing existing plumbing components including pipes, water heaters, sump pumps, faucets, toilets, showers, sinks, water softeners, gas lines, sewage ejector pumps, well pumps, and garbage disposals. Replacement typically recommended when repairs are insufficient.
4. Plumbing Maintenance Services: Ongoing maintenance services including pipe maintenance, drain maintenance, water heater maintenance, sump pump maintenance, and commercial maintenance to prevent unexpected problems and extend system lifespan.
5. Drain Cleaning Services: Drain cleaning services including hydro jetting, sewer line cleaning, storm drain cleaning, grease trap cleaning, and main line drain cleaning. Services help prevent clogs and backups.
6. Water Filtration Services: Water treatment services including whole house filtration, drinking water filtration, under sink filtration, UV water purification, hard water treatment, water softener installation/repair, and reverse osmosis systems.
7. Emergency Plumbing Services: 24/7 emergency response for urgent plumbing situations including active leaks, overflowing toilets, burst pipes, and sewer backups. Emergency services command premium availability but same pricing structure with priority dispatch.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

George Winston Plumbing is a local plumbing contractor providing repair, installation, replacement, maintenance, drain cleaning, water heater, leak detection, water filtration, inspection, and 24/7 emergency plumbing services to residential homeowners and commercial properties in Erie, PA and nearby areas. Services are delivered on-site by licensed, insured plumbers using diagnostic equipment such as CCTV camera inspection systems, hydro jetting machines, and water quality testing tools, with upfront written estimates and same-day scheduling.

Product overview

George Winston Plumbing is a plumbing service company offering a comprehensive suite of residential and commercial plumbing services. The company operates as a service-based business organized into distinct service categories: Plumbing Repair Services (covering pipe, faucet, toilet, sink, shower, water heater, well pump, water softener, reverse osmosis, gas leak, septic tank, sewer line, drain, underground pipe, copper pipe, foundation leak, slab leak, grease trap, and garbage disposal repairs); Plumbing Installation Services (pipe, water heater, sump pump, faucet, toilet, urinal, shower, sink, water softener, reverse osmosis, gas line, grease trap, dishwasher, garbage disposal, backflow preventer, and sewage ejector pump installation); Plumbing Replacement Services; Plumbing Maintenance Services; Drain Cleaning Services (including hydro jetting); Water Heater Services (tank, tankless, gas, electric, expansion tank, flush/descaling, thermostat/heating element); Leak Detection Services; Commercial Plumbing Services (office, restaurant, hotel, retail, industrial, school, property management); Bathroom Plumbing Services; Kitchen Plumbing Services; Inspection Services (pipe camera, sewer camera, drain camera, underground pipe using CCTV technology); Water Filtration Services (whole house, drinking water, under sink, UV water purification, hard water treatment, water quality testing); Emergency Plumbing Services (24/7); and Residential Plumbing Services. The company also uses branded products from American Standard, Kohler, Moen, Rheem, and Ridgid for quality installations.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Repair Services
• Plumbing Installation Services
• Plumbing Replacement Services
• Plumbing Maintenance Services
• Drain Cleaning Services
• Water Heater Services
• Leak Detection Services
• Commercial Plumbing Services
• Inspection Services
• Water Filtration Services
• Emergency Plumbing Services
• Residential Plumbing Services

Quantifiable outcome

• 800+ satisfied customers served
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Emerging players

• Wrench: Tech-enabled home services platform offering plumbing, HVAC, and electrical with upfront pricing and digital booking. Comparable direct-to-consumer model with technology overlay; represents a potential future competitive threat or acquisition target in the same category.

Others

• Angi Inc. (formerly Angie's List): Lead-generation and contractor-matching platform where George Winston holds "Angi Certified Pro" status. Adjacent rather than competitive — functions as a customer acquisition channel and a structural aggregator over local plumbing providers.

Broad incumbents

• HomeServe USA: National home repair services network providing plumbing, electrical, and HVAC protection plans and contractor dispatch. Operates as a network/admin layer over local contractors — comparable as a channel partner and as a buyer of local plumbing service capacity.
• ServiceMaster Restore: National franchise providing restoration, plumbing, and HVAC services across commercial and residential. Comparable on multi-trade home services and 24/7 emergency response, though broader in scope than George Winston's plumbing-only positioning.
• Neighborly (formerly Dwyer Group): Parent company of Mr. Rooter, Benjamin Franklin, and other home-services franchises. Directly comparable as a roll-up acquirer of regional plumbing operators and as the canonical consolidator model for the trade.
• ARS / Rescue Rooter: Large multi-state plumbing, HVAC, and drain services operator (ARS/Rescue Rooter). Comparable full-service residential plumbing and drain cleaning offerings, but operates across a broader geographic footprint with HVAC bundled in.

Direct peers

• Roto-Rooter: Largest U.S. plumbing and drain cleaning franchise, offering residential and commercial plumbing, sewer/drain cleaning, and 24/7 emergency service nationally. Directly comparable in service mix (emergency plumbing, drain cleaning, water heaters) and direct-to-consumer local service delivery model.
• Benjamin Franklin Plumbing: National Neighborly-owned plumbing franchise with on-time guarantee and upfront pricing, mirroring George Winston's transparent-pricing and punctuality positioning. Comparable across residential plumbing, water heaters, and emergency response.
• Mr. Rooter Plumbing: National plumbing franchise owned by Neighborly, providing residential and commercial plumbing, drain cleaning, and emergency service. Closely aligned on service taxonomy (repair, installation, drain, water heater) and on the franchise-based local-operator model.

Regional players

• Len The Plumber: Regional plumbing and drain service operator concentrated in the Mid-Atlantic (Maryland, Virginia, Pennsylvania, DC). Direct overlap on residential plumbing, drain cleaning, and 24/7 emergency; relevant as a comparable regional roll-up model George Winston could emulate.

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/georgewinstonplumbing
• YouTubeyoutube.com/@georgewinstonplumbing
• Facebookfacebook.com/georgewinstonplumbing
• LinkedInlinkedin.com/company/georgewinstonplumbing
• Instagraminstagram.com/georgewinstonplumbing

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about George Winston Co