BACTES
BACTES is a privately held digital health platform company that automates clinical data exchange and Release of Information workflows for healthcare providers, practices, and health systems, integrating with 600+ EMR systems and supporting value-based care reporting across MIPS, MACRA, ACO, and related programs.
- Company typePrivate
- Founded2012
- HeadquartersSan Diego, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What BACTES does
BACTES is a privately held digital health platform company headquartered in San Diego, founded in 2012 and operating with 101-250 employees. The company builds a digital health platform that connects healthcare providers, patients, and requestors (including CMS and commercial insurance entities) to optimize clinical data exchange across a fragmented healthcare ecosystem. Its core offering is a consent-based Digital Release of Information (ROI) workflow, expanded through modules for revenue cycle support, Health Information Management (HIM), disability/FMLA forms management, medical record audits, and a Digital Patient Platform that integrates care plans, care gap reminders, and patient-reported outcomes.
The platform's underlying technology emphasizes interoperability with 600+ EMR systems and supports quality reporting for major value-based care programs, including MIPS, MACRA, Bundled Payments, ACO, CIN, and PCMH. Analytics capabilities include high-risk patient stratification, high-cost claimant analysis, care gap analysis, clinical cost-per-case analysis, and practice/network performance tracking. Adjacent product surface area extends to consumer health tools (symptom assessment, prescription tools, provider/caregiver search), digital therapeutics, professional education resources, and condition-specific education centers spanning conditions including depression, Crohn's disease, multiple sclerosis, macular degeneration, ankylosing spondylitis, psoriatic arthritis, ADHD, and type 2 diabetes.
Commercially, the company operates a consultative enterprise field-sales GTM targeting healthcare providers, practices, and health systems, with revenue primarily derived from professional services tied to revenue cycle support, release of information services, medical record services, and value-based care quality reporting. Pricing is not publicly disclosed. No public ticker, SEC filings, funding rounds, M&A activity, or leadership roster are present in the available data, and the legal entity is identified as a U.S. corporation doing business under the broader digital health platform brand.
BACTES firmographics
Firmographics- Name
- BACTES
- Legal name
- Sharecare, Inc.
- Website
- https://bactes.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- BACTES is a privately held digital health platform company that automates clinical data exchange and Release of Information workflows for healthcare providers, practices, and health systems, integrating with 600+ EMR systems and supporting value-based care reporting across MIPS, MACRA, ACO, and related programs.
- Ownership category
- akta.pro rank
BACTES industry classification
Industry- Product category
- Health Information Management Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Clinical Document & Data Exchange (C-CDA, CCD, Direct Messaging) (HLACABAI)
Keywords
Where BACTES is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Markets served
BACTES business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Healthcare Provider Services: Revenue cycle support services for healthcare providers, medical record services, release of information services, disability/FMLA forms management, HIM services, and value-based care quality reporting solutions
Go-to-market motion1 record
Distribution channels1 record
BACTES product offering
Product offeringCore offering
BACTES provides healthcare information solutions centered on automating Release of Information (ROI) workflows and supporting clinical data exchange across providers, patients, and requestors. Core offerings include Digital ROI, medical record audits and reviews, revenue cycle support, Health Information Management (HIM) services, disability/FMLA forms management, and value-based care quality reporting for programs such as MIPS, MACRA, Bundled Payments, ACO, CIN, and PCMH. Supporting modules include a Digital Patient Platform with care gap closure and patient-reported outcomes, delivered as a unified digital health platform integrated with 600+ EMR systems.
Product overview
Sharecare Provider is a unified healthcare platform offering multiple interconnected modules for provider operations. The core platform centers on Release of Information (ROI) automation, including standard Digital ROI and medical record services. Supporting modules cover Revenue Cycle Support, HIM Services, and Disability/FMLA Forms Management. The Value-Based Care module provides quality reporting for programs like MIPS and MACRA with analytics capabilities. The Digital Patient Platform enables care gap closure and patient-reported outcomes. Additional health tools include AskMD, Sharecare Windows, Sharecare Rx, and provider/caregiver search functionality. The platform connects providers, patients, and requestors across the healthcare ecosystem with a focus on compliance and clinical data exchange.
Differentiator
Problem solved
Functional benefit
Brands
- AskMD: Digital health assessment and symptom checker tool
- Sharecare Windows
- Sharecare Rx
- Dx Dialogues
- CareView
Products and services
- Sharecare Provider Healthcare provider platform that automates health information requests and supports clinical data exchange across providers, patients, and requestors, targeting healthcare providers and health systems.
- AskMD Symptom assessment and health information tool for patients to evaluate symptoms and access health guidance.
- Sharecare Windows Digital therapeutic application delivered through the Sharecare platform, providing a software-based therapeutic intervention.
- Sharecare Rx Prescription-related digital health tool available to patients via the Sharecare platform.
- Find a Doctor Provider search tool enabling patients to locate healthcare providers, accessible via the Sharecare provider directory.
- Find a Caregiver Caregiver search tool for finding home care services, delivered through CareLinx integration within the Sharecare platform.
- Dx Dialogues Professional medical education and dialogue platform providing clinical resources for healthcare professionals.
- Condition Education Centers Educational content centers covering specific health conditions such as depression, thyroid eye disease, Graves' disease, Crohn's disease, atopic dermatitis, multiple sclerosis, macular degeneration, ankylosing spondylitis, psoriatic arthritis, ADHD, and type 2 diabetes.
Quantifiable outcome
- Reduces administrative burden on staff
- +1 more outcomes
Companies that use BACTES
Customer profileSegments1 record
Ideal customer profiles1 record
BACTES technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
BACTES partnerships and signals
Strategic signalRecent moves4 records
Expansion highlights4 records
BACTES competitors and assessment
Company assessmentDirect peers
- Datavant (formerly Ciox Health): Datavant (which merged with Ciox Health) is one of the largest health data exchange and release-of-information vendors, directly competing with BACTES for hospital and health-system ROI volume and offering comparable clinical data exchange capabilities.
- HealthMark Group: HealthMark Group is a healthcare information management company specializing in release-of-information, audit management, and medical record fulfillment, directly overlapping BACTES in service offerings and customer segments.
- MRO Corp: MRO is a leading release-of-information (ROI) and clinical document exchange vendor serving hospitals, health systems, and providers. It is the most direct comparable to BACTES, competing on the same core workflow, customer base, and regulatory compliance value proposition.
- Verisma: Verisma provides automated release-of-information, audit, and disclosure-management solutions for hospitals and ambulatory providers, putting it in direct competition with BACTES for digitized ROI and HIM contracts.
Emerging players
- Arcadia: Arcadia provides value-based care analytics including high-risk patient stratification, care gap identification, and risk adjustment. It overlaps with BACTES' Value-Based Care analytics module for ACO, CIN, and PCMH customers.
- Phreesia: Phreesia is a digital patient intake, registration, and engagement platform used by healthcare providers. It overlaps with BACTES' Digital Patient Platform for care plans, patient-reported outcomes, and engagement workflows.
- ChartRequest: ChartRequest is an emerging ROI platform that automates medical record release between providers, attorneys, and requestors online. It overlaps with BACTES' Digital ROI and consent-based exchange capability for a similar healthcare customer base.
- Healthcare IT Leaders (HCI Group / Rapid ROI): Healthcare IT Leaders provides HIM and release-of-information managed services alongside other healthcare IT consulting, partially competing with BACTES in outsourced HIM/ROI engagements.
Broad incumbents
- Waystar: Waystar is a large revenue cycle management platform with patient access, intake, and clinical/documentation exchange modules. It competes with BACTES on the Revenue Cycle Support module and front-end RCM adjacencies.
- Sharecare: Sharecare is the listed legal name in BACTES' firmographic data and operates a broader enterprise digital health platform spanning providers, employers, health plans, and life sciences. It is an incumbent platform that bundles and contextualizes BACTES' capabilities within a wider portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights6 records
Customer concentration
BACTES social profiles
Digital presenceBACTES financial estimates
Financial estimateRevenue estimate
Valuation estimate
BACTES leadership team
Management profileNumber of profiles
BACTES funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
BACTES M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about BACTES
What does BACTES do?
BACTES provides healthcare information solutions centered on automating Release of Information (ROI) workflows and supporting clinical data exchange across providers, patients, and requestors. Core offerings include Digital ROI, medical record audits and reviews, revenue cycle support, Health Information Management (HIM) services, disability/FMLA forms management, and value-based care quality reporting for programs such as MIPS, MACRA, Bundled Payments, ACO, CIN, and PCMH. Supporting modules include a Digital Patient Platform with care gap closure and patient-reported outcomes, delivered as a unified digital health platform integrated with 600+ EMR systems.
Is BACTES a public or private company?
BACTES is a private company. It is classified as unknown and is currently operating.
When was BACTES founded?
BACTES was founded in 2012. It employs 101 to 250 people.
Where is BACTES based?
BACTES is headquartered in San Diego, United States, in the North America region.
How does BACTES make money?
One revenue line is on record: healthcare Provider Services.
Who are BACTES's main competitors?
Direct peers on record are Datavant (formerly Ciox Health), HealthMark Group, MRO Corp and Verisma. Emerging players are Arcadia, Phreesia, ChartRequest and Healthcare IT Leaders (HCI Group / Rapid ROI). Broad incumbents are Waystar and Sharecare.
Does BACTES have an API?
No public API is recorded for BACTES.
What industry is BACTES in?
BACTES's product category is Health Information Management Services. Its primary akta.pro industry code is HLACABAI, Clinical Document & Data Exchange (C-CDA, CCD, Direct Messaging). Its NAICS code is 5182 and its SIC code is 7370.