What Sharecare Provider Solutions does

Sharecare is a privately held digital health company founded in 2010 by Jeff Arnold (founder of WebMD) and Dr. Mehmet Oz, headquartered in Atlanta, Georgia, with a stated workforce of 2,400+ employees across U.S. offices (Atlanta, Auburn Hills, New York, San Diego, Naples/Southwest Florida). The company operates a horizontal digital health platform that unifies health navigation, benefits management, care coordination, health information, and digital therapeutics for five primary B2B segments — employers, health plans, healthcare providers, public sector/government, and life sciences — plus a free consumer surface. Core products include the AskMD conversational AI health navigation platform (with insurance-aware eligibility verification and multi-model AI orchestration), the Sharecare platform itself, RealAge (a validated health risk assessment with ~45M assessments taken), Sharecare YOU (VR/3D anatomical visualization), Craving to Quit and Eat Right Now (digital therapeutics), CareLinx (home care), Blue Zones Project (community well-being across 61 U.S. communities), and Ornish Lifestyle Medicine (22 sites).

The underlying technology stack combines proprietary AI orchestration across multiple foundation models via AWS, real-time insurance eligibility and payor data integrations, Flexpa-based claims anchoring, HealthEx-based medical record portability, and validated clinical content across 50+ health topics. Voice analysis technology (acquired with Feingold Technologies) provides stress detection from spectral patterns in voice. The Health Data Solutions business unit, operated out of Auburn Hills and originating from the BACTES acquisition, delivers medical record retrieval and health information management services for risk adjustment and quality initiatives to payers and aggregators.

The business model is primarily B2B subscription-based with four revenue streams: enterprise platform licensing (employers, health plans, providers, government on annual contracts), digital therapeutics programs (diabetes prevention, tobacco cessation, MSK, financial well-being), Health Data Solutions professional services, and white-label/OEM licensing (including a Department of Defense deployment and historical ZTE/Cricket Wireless device preloading). The consumer app and RealAge test are free, functioning as a top-of-funnel acquisition channel into enterprise contracts. Sharecare has raised more than $400 million in cumulative capital from a diversified investor base spanning healthcare systems (HCA, Trinity Health), payers (CareFirst), media companies (Discovery, Harpo/Oprah, Sony Pictures Television), investment managers (Wellington, Claritas, Wells Fargo), and reinsurance (Swiss Re).

Name

Sharecare Provider Solutions

Legal name

Sharecare, Inc.

Website

https://www2.sharecare.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

251–500 employees

Short description

Sharecare is a privately held digital health platform serving employers, health plans, healthcare providers, government, and life sciences with AI-powered health navigation (AskMD), digital therapeutics, population health programs, and health data services. Founded 2010; Atlanta, GA.

Ownership category

akta.pro rank

Product category

Digital Health Platform

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industries

Care Coordination, Referral Management & Transitions-of-Care Pathways (HLACAGAL), Chronic Condition Virtual Care & Disease Management (Payer-Sponsored) (HLALACAE)

Keywords

• Digital health platform
• Health navigation
• Wellness programs
• Digital therapeutics
• Population health management

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure, Others

Revenue model

1. B2B Enterprise Subscriptions: Subscription-based revenue from employers, health plans, government organizations, and healthcare providers who license the platform to offer digital health and well-being solutions to their populations.
2. Digital Therapeutics Programs: Revenue from evidence-based digital health programs including diabetes prevention, tobacco cessation, MSK, financial well-being, and lifestyle medicine programs.
3. Health Data Solutions Services: Medical record retrieval services for risk adjustment and quality initiatives supporting health plans and aggregators.
4. White-Label/ OEM Licensing: Licensing of platform technology to healthcare organizations, device manufacturers, and government agencies for customized white-label deployments.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

Sharecare operates a comprehensive digital health platform that unifies health navigation, benefits management, care coordination, health information, and digital therapeutics. It sells enterprise subscriptions to employers, health plans, government, providers, and life sciences, while offering free consumer access to its core platform and AskMD conversational AI app for symptom checking, insurance-aware navigation, and provider matching.

Product overview

Sharecare Provider Solutions operates as a comprehensive digital health platform consisting of multiple integrated products. The core platform (Sharecare) provides unified health management, supported by AskMD as the primary health navigation interface powered by conversational AI. The portfolio includes consumer-facing apps (RealAge assessment, Sharecare YOU VR, Sharecare Windows meditation), evidence-based behavioral health interventions (Craving to Quit, Eat Right Now, Ovia fertility programs), professional tools (Dx Dialogues, CareView 3D), and population health programs (Blue Zones Project, Ornish Lifestyle Medicine, Community Well-Being Index). The platform serves employers, health plans, providers, public sector organizations, and life sciences companies across three business channels, with over 1.1 million providers and 6,000 hospital/practice partners.

Differentiator

Problem solved

Functional benefit

Brands

• AskMD: Next-generation health navigation experience combining conversational AI with insurance-aware navigation to help users understand symptoms, find providers, and access care.
• Sharecare YOU
• RealAge
• Blue Zones Project
• Ornish Lifestyle Medicine
• CareLinx
• Craving to Quit
• Eat Right Now

Products and services

• AskMD Next-generation health navigation experience combining conversational AI with insurance-aware navigation, helping users understand symptoms, verify coverage eligibility, identify care options, connect to in-network providers, and access portable health summaries.
• Sharecare Platform Comprehensive digital health platform that provides personalized health profiles, enabling users to dynamically connect to health information, evidence-based programs, benefits, community resources, and health services.
• Sharecare YOU Virtual reality platform allowing users to freely navigate and explore an anatomically accurate 3D model of the human body for health education.
• Craving to Quit Evidence-based tobacco cessation app providing behavioral health intervention for smoking cessation. Gold award winner in Spring 2026 Digital Health Awards mobile application category.
• Eat Right Now Mindful eating app providing evidence-based behavioral health intervention for healthy eating habits. Gold award winner in Spring 2026 Digital Health Awards mobile application category.
• RealAge Scientifically-validated health risk assessment that calculates biological age based on health status and habits, helping users understand their health trajectory and make informed lifestyle changes.
• Dx Dialogues Professional education platform for medical professionals featuring condition-specific education, medical animations, and interactive content for physician training and continuing medical education.
• CareView 3D 3D medical visualization platform providing interactive anatomical viewing capabilities for patient education and clinical reference.
• Sharecare Windows Digital therapeutic for relaxation and meditation, offering mindfulness and stress reduction programs accessible on mobile devices.
• Sharecare Rx Prescription-related platform and services integrated into Sharecare's health navigation ecosystem for prescription management and medication-related guidance.
• CareLinx Home care offering providing comprehensive personalized clinical and non-clinical services to high-risk populations, including find-a-caregiver functionality.
• Ovia Fertility, pregnancy, and parenting digital therapeutic program offering tracking and guidance through family health journeys.
• Blue Zones Project Community well-being improvement initiative transforming places where people live, work, and play to improve population health outcomes across designated communities.
• Ornish Lifestyle Medicine Evidence-based program for reversing heart disease through comprehensive lifestyle changes including diet, exercise, stress management, and social support.
• Community Well-Being Index Population health measurement platform providing community well-being analytics, tracking metrics across 61 Blue Zones Project communities and enabling data-driven health interventions.

Quantifiable outcome

• $40M+ in medical and productivity savings for Southwest Florida communities over four years through Blue Zones Project
• +5 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability11 records

Feature8 records

Partnerships

18 partnerships are on record, tiered strategic, core and minor.

• FlexpastrategicTechnology or Integration · 27 July 2026Partnership to anchor AskMD's health navigation in patients' claims history, enabling more personalized and comprehensive health guidance based on insurance data.
• Amazon Web Services (AWS)strategicTechnology or Integration · 30 June 2026AWS partnership to deliver health navigation through agentic, multi-model AI with AskMD, leveraging AWS cloud infrastructure and AI services.
• Georgia Department of Community HealthcoreStrategic or Co-development Partner · 8 June 2026Selected as first subgrantee through Georgia Rural Enhancement and Transformation of Health (GREAT) Health Program to advance rural health transformation. Deploying AskMD for health navigation across rural Georgia communities.
• HealthExstrategicTechnology or Integration · 1 January 2026Partnership to help Americans bring their medical records into AskMD by Sharecare, enabling portable health summaries and improved health information access.
• BlackBerrystrategicTechnology or Integration · 1 January 2016Strategic partnership to integrate BlackBerry's security and privacy protocols into Sharecare apps, protecting personal health information.
• ZTE / Cricket WirelessminorOEM/ Whitelabel/ Licensing Partner · 1 January 2016AskMD app preloaded on ZTE Grand X 3 smartphone exclusively through Cricket Wireless, putting health navigation at fingertips of Cricket customers.
• American Academy of OphthalmologyminorStrategic or Co-development PartnerHealthcare professional organization providing expertise and content for eye health conditions on Sharecare platform.
• AARPstrategicStrategic or Co-development PartnerNational nonprofit organization focused on older Americans, partnering on senior health and wellness content and programs.
• American Diabetes AssociationstrategicStrategic or Co-development PartnerLeading diabetes advocacy organization providing content and program support for diabetes management on Sharecare platform.
• American Cancer SocietystrategicStrategic or Co-development PartnerCancer advocacy and research organization partnering on cancer-related health content and resources.
• Academy of Nutrition and DieteticsstrategicStrategic or Co-development PartnerProfessional organization of nutrition and dietetics practitioners providing nutrition expertise for Sharecare programs.
• American Red CrossstrategicStrategic or Co-development PartnerHumanitarian organization partnering on emergency health response and blood donation initiatives.
• ANA EnterpriseminorStrategic or Co-development PartnerAmerican Nurses Association enterprise partnering on nursing and clinical health resources.
• Centers for Disease Control and Prevention (CDC)strategicStrategic or Co-development PartnerFederal health agency providing public health guidance and epidemiological resources integrated into Sharecare content.
• President's Council on Fitness, Sports & NutritionstrategicStrategic or Co-development PartnerPresidential advisory council partnered on fitness and nutrition initiatives including #0to60 campaign and wellness programs for military families.
• NCH Healthcare SystemcoreStrategic or Co-development PartnerSouthwest Florida healthcare system brought Blue Zones Project to the region, funding community well-being transformation in Naples, Immokalee, and Marco Island. Analysis shows $40M+ in medical and productivity savings.
• Department of DefensecoreOEM/ Whitelabel/ Licensing PartnerWhite-label platform deployment for U.S. military service members and their families, providing comprehensive health management tools.
• CareLinxstrategicTechnology or IntegrationHome care platform integrated into Sharecare ecosystem providing comprehensive personalized clinical and non-medical services to high-risk populations.

Scale indicators15 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Limeade: Employee well-being and corporate wellness platform with an emphasis on culture, engagement, and clinical outcomes benchmarking. Comparable to Sharecare's employer wellness segment and competing in the same HR benefits buyer category.
• Rally Health (Optum): Consumer-centric health engagement platform (formerly Optum's consumer business) offering personalized health navigation, rewards, and benefits guidance. Shares Sharecare's consumer-first navigation thesis and B2B2C distribution into payers and employers via Optum.
• Welltok: Consumer activation platform for health plans and providers that drives member engagement through personalization and analytics. Direct peer to Sharecare's payer-side engagement, RealAge assessment, and population health offerings, with overlapping NCQA-accredited population health capabilities.
• Virgin Pulse / Personify Health: Enterprise wellness and health navigation platform serving employers and health plans with daily engagement, biometric screening, and benefits navigation. Closest direct competitor to Sharecare's employer-wellness and population-health book, with overlapping GTM into self-insured employers and identical NCQA-accredited wellness positioning.
• Castlight Health: Health navigation and advocacy platform focused on directing employees to high-value care through personalized benefit guidance. Highly comparable to AskMD and Sharecare's enterprise benefits navigation layer, with similar payer/employer sales motion and care navigation IP.

Emerging players

• Omada Health: Digital therapeutics company focused on diabetes prevention, hypertension, and musculoskeletal care sold to payers and employers. Comparable to Sharecare's digital therapeutics (Craving to Quit, Eat Right Now, Ornish Lifestyle Medicine) and overlaps on chronic condition management and DPC/NCQA-style accreditations.
• K Health: AI-driven primary care platform combining conversational AI triage with virtual clinician visits, sold to consumers, payers, and providers. Direct emerging competitor to AskMD's AI health navigation + provider referral thesis, particularly for self-insured employer plans.

Others

• Carlyle-backed Healthcare Data / Risk Adjustment Vendors (e.g., Datavant /CIOX): Healthcare data exchange and risk adjustment vendors. Comparable to Sharecare's Health Data Solutions (BACTES-derived) medical record retrieval business for risk adjustment and quality initiatives, with overlapping health plan and aggregator customers.

Broad incumbents

• Teladoc Health: Public virtual care leader (NYSE: TDOC) providing telehealth, chronic care management, and mental health across B2B/B2B2C channels. While not a direct one-to-one peer, it addresses the same payer/employer digital health buyers and increasingly competes in primary care and chronic condition navigation adjacent to AskMD.
• WebMD: Largest U.S. consumer health information site and broader platform owned by Internet Brands/KKR. Compares to Sharecare's content library and condition education centers; founded by Jeff Arnold (Sharecare's co-founder), making it the historical and brand-adjacent counterpart to Sharecare's consumer health assets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights8 records

Customer concentration

• Xx.com/sharecareinc
• YouTubeyoutube.com/user/DoctorOz
• Facebookfacebook.com/sharecare
• LinkedInlinkedin.com/company/shds
• Instagraminstagram.com/sharecareinc

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sharecare Provider Solutions