CII Telecom
CII Telecom is a French privately-held SaaS provider of mass population alert and crisis communication platforms, serving roughly 800 municipalities, over half of French prefectures, and about 100 Seveso industrial sites through subscription, hardware, and training services.
- Company typePrivate
- Founded1990
- HeadquartersLe Mans, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CII Telecom does
CII Telecom (ciitélécom) is a French privately-held company, founded in 1990 and headquartered in Le Mans, that develops and operates a cloud-based SaaS platform for mass population alerting and crisis communication. Its core product, téléalerte, is a multimedia automation platform capable of distributing alerts simultaneously across voice calls, SMS, email, fax, and social media relay, with platform capacity of up to 410,000 messages per hour via 3,500 simultaneous lines. The platform is augmented by médiaSIG®, a proprietary cartographic module for geographic targeting (now available in 3D); the Boîtier Reflex, a hardware trigger device enabling single-button alert activation without internet connectivity; activoice, an interactive voice server for inbound call management; maCom'zen, a SaaS bulk-SMS platform; La Vigie, intelligent alert devices with HD camera and speaker for public spaces; and a digital crisis logbook (Main courante numérique). All infrastructure is hosted on dual redundant French data centers and the company is GDPR-compliant.
CII Telecom serves predominantly French public-sector and regulated-industrial customers, including approximately 800 municipalities, more than half of all French prefectures, around 100 Seveso-classified industrial sites, SDIS fire and rescue services, SAMU emergency medical services, hospitals, educational institutions, and private companies. The company addresses regulatory obligations under PCS, PICS, PPMS, POI, and PPI plans, and holds "privileged partner" status with the French Ministry of Interior. Distribution is run through 8 regional agencies across France providing direct field sales, demonstrations, and ongoing support.
CII Telecom generates revenue through three primary streams: recurring SaaS subscriptions to the téléalerte, activoice, and maCom'zen platforms; hardware sales of the Boîtier Reflex trigger and related devices; and professional services delivered through the CII Telecom Academy, which provides training, scenario preparation, and regulatory exercise organization. Pricing is quote-based by regional agency and not publicly disclosed. The company is structured as a Société Anonyme with declared share capital of €70,000, has no disclosed parent company or institutional investors, and operates exclusively in France.
CII Telecom firmographics
Firmographics- Name
- CII Telecom
- Legal name
- ciitélécom
- Website
- https://cii-telecom.fr
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CII Telecom is a French privately-held SaaS provider of mass population alert and crisis communication platforms, serving roughly 800 municipalities, over half of French prefectures, and about 100 Seveso industrial sites through subscription, hardware, and training services.
- Ownership category
- akta.pro rank
CII Telecom industry classification
Industry- Product category
- Emergency Mass Notification & Crisis Communication Software
- NAICS
- Telephone Call Centers (56142), Security Systems Services (except Locksmiths) (561621)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)
- akta.pro primary industry
- Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF)
- akta.pro secondary industry
- Crisis Management & Communications Support (Mass Notification) (BPABANAF)
Keywords
Where CII Telecom is headquartered
LocationHeadquarters
- HQ city
- Le Mans
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
CII Telecom business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Software Subscriptions (SaaS): CII Telecom provides its alert and communication solutions as hosted SaaS platforms. Municipalities, prefectures, industrial sites, and other organizations subscribe to access the téléalerte, activoice, and maCom'zen platforms. The subscription model includes platform access, support, and maintenance with service level guarantees.
- Hardware Sales: Sale of the Reflex hardware device for instant alert triggering in crisis situations. The box enables alert launch via single button press even in degraded network conditions, complementing the software subscriptions.
- Professional Services: Training and crisis management support services through the CII Telecom Academy. The academy provides training for crisis actors on alert usage, scenario preparation, and organization of full-scale exercises aligned with Matras Law obligations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise/government subscription plans |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
CII Telecom product offering
Product offeringCore offering
CII Telecom designs, hosts, and supports SaaS platforms that enable organizations to alert, inform, and communicate with large populations during crises and routine operations. Its core offering is the téléalerte multimedia alert-automation platform (voice, SMS, email, fax, social media relay) complemented by the activoice IVR, the maCom'zen bulk SMS platform, the Boîtier Reflex hardware trigger, and the La Vigie intelligent speaker-camera devices. The company also provides crisis-management training through the Académie ciitélécom and serves French municipalities, prefectures, Seveso sites, SDIS, SAMU, hospitals, schools, and private companies.
Product overview
CII Telecom offers a unified platform of telecommunications and alert solutions for crisis management and population safety. The core portfolio consists of three main products: téléalerte (multimedia alert automation platform for mass emergency notifications), activoice (interactive voice response system for inbound call management), and maCom'zen (bulk SMS messaging platform). These are complemented by supporting modules including the Boîtier Reflex hardware trigger for instant alert activation, médiaSIG® cartographic interface for geographic targeting, La Vigie intelligent alert devices for public spaces, and a digital logbook for crisis documentation. The company also provides training services through its Academy. All solutions are hosted in France on redundant, high-availability infrastructure with capacity to deliver up to 410,000 alerts per hour.
Differentiator
Problem solved
Functional benefit
Brands
- téléalerte: Multimedia alert automate for population warning via voice calls, SMS, email, fax, and social media channels. Enables mass alerts up to 410,000 messages per hour with mapping integration.
- activoice
- maCom'zen
- médiasig®
- La Vigie
- Boîtier Reflex
- Académie ciitélécom
Products and services
- téléalerte Multimedia alert automation platform that delivers mass notifications via voice calls, SMS, email, fax, and social media relay simultaneously. Supports geographic targeting via cartographic interface, scenario pre-configuration, automatic retries, and delivery confirmation. Capacity of up to 410,000 alerts per hour via 3,500 simultaneous lines, with SMS delivery in under 10 seconds. Designed for French municipalities, prefectures, Seveso industrial sites, SDIS, SAMU, hospitals, schools, and private companies.
- activoice
Quantifiable outcome
- Up to 410,000 alerts per hour capacity via 3,500 simultaneous lines
- +4 more outcomes
Companies that use CII Telecom
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles6 records
CII Telecom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature5 records
CII Telecom partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Ministry of Interior (France)coreCII Telecom maintains a privileged partnership status with the French Ministry of Interior. The company has been developing population alert solutions since 1990 and serves as a preferred provider for prefectures and government emergency communication systems. This relationship provides significant credibility for government procurement and regulatory alignment.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
CII Telecom competitors and assessment
Company assessmentDirect peers
- Crisis24: Global mass notification and integrated risk-management platform (part of GardaWorld) serving multinational enterprises and government clients. Comparable to CII Telecom's téléalerte combined with crisis-management professional services (Académie).
- AlertMedia: Modern cloud-native mass notification and emergency communication SaaS targeting enterprises and public agencies. Direct functional competitor to CII Telecom's multi-channel alert platform, especially for organizations seeking SaaS-first deployments.
- Singlewire Software: Mass notification software provider specializing in IP-phone-based, overhead-paging, and multi-channel alerting for healthcare, education, and enterprise. Comparable to CII Telecom's alert and IVR combination, with strong overlap in schools/hospital segments.
- OnSolve: US-based mass notification and critical event management provider offering voice, SMS, email, and mobile alerting for public-sector and enterprise clients. Closely comparable product feature set to CII Telecom's téléalerte, with similar regulatory-compliance buyer profile.
- F24: European (German-based) mass notification and crisis management SaaS serving public-sector and enterprise customers across DACH and beyond. Most direct functional comparison to CII Telecom's téléalerte platform, including multi-channel alerting and PSAP/ECC workflows.
- Everbridge: Global leader in critical event management and mass notification, offering multi-channel population alerting, IT alerting, and crisis communication software. Closest international competitor to CII Telecom's téléalerte for government and enterprise buyers.
- BlackBerry AtHoc: Crisis notification and networked crisis communication platform serving government, healthcare, and industrial customers. Comparable to CII Telecom's téléalerte for cross-organizational alerting, including Seveso/industrial and public-sector deployments.
Broad incumbents
- Motorola Solutions: Global incumbent in public-safety radio, command-and-control, and mass-notification (including Rave Mobile Safety). Broader portfolio than CII Telecom but directly competing for the same French public-safety and Seveso-site procurement budgets.
Others
- OVHcloud: French sovereign cloud infrastructure provider used by many French public-sector SaaS vendors. Relevant ecosystem participant given CII Telecom's emphasis on French-hosted, GDPR-compliant infrastructure, though not a direct competitor.
- Sierra Wireless / Semtech (LoRa/IoT alerting): IoT and connectivity infrastructure enabling sensor-triggered alerts that could feed CII Telecom-style mass-notification systems. Adjacent/ecosystem participant rather than a direct competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
CII Telecom social profiles
Digital presenceCII Telecom compliance and trust
Trust signalCompliance1 record
CII Telecom financial estimates
Financial estimateRevenue estimate
Valuation estimate
CII Telecom leadership team
Management profileNumber of profiles
CII Telecom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CII Telecom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CII Telecom
What does CII Telecom do?
CII Telecom designs, hosts, and supports SaaS platforms that enable organizations to alert, inform, and communicate with large populations during crises and routine operations. Its core offering is the téléalerte multimedia alert-automation platform (voice, SMS, email, fax, social media relay) complemented by the activoice IVR, the maCom'zen bulk SMS platform, the Boîtier Reflex hardware trigger, and the La Vigie intelligent speaker-camera devices. The company also provides crisis-management training through the Académie ciitélécom and serves French municipalities, prefectures, Seveso sites, SDIS, SAMU, hospitals, schools, and private companies.
Is CII Telecom a public or private company?
CII Telecom is a private company. It is classified as unknown and is currently operating.
When was CII Telecom founded?
CII Telecom was founded in 1990. It employs 11 to 50 people.
Where is CII Telecom based?
CII Telecom is headquartered in Le Mans, France, in the Europe region.
How does CII Telecom make money?
Three revenue lines are on record. Software Subscriptions (SaaS) is the primary driver. The others are hardware Sales and professional Services.
Who are CII Telecom's main competitors?
Direct peers on record are Crisis24, AlertMedia, Singlewire Software, OnSolve, F24, Everbridge and BlackBerry AtHoc. Motorola Solutions is listed as a broad incumbent. Others are OVHcloud and Sierra Wireless / Semtech (LoRa/IoT alerting).
Does CII Telecom have an API?
No public API is recorded for CII Telecom.
What industry is CII Telecom in?
CII Telecom's product category is Emergency Mass Notification & Crisis Communication Software. Its primary akta.pro industry code is HLAJAGAF, Emergency Communications, Alerting & Public Warning Systems, with a secondary code of BPABANAF, Crisis Management & Communications Support (Mass Notification). Its NAICS code is 56142 and its SIC code is 4813.