CityHub
CityHub is a Singapore-headquartered serviced office and virtual office provider operating wholly-owned centers in Singapore and Ho Chi Minh City plus a Business Hub affiliate network across Australia, Indonesia, and Greece. It serves startups, SMEs, and multinational clients with tiered virtual office packages, fully furnished offices, conference facilities, and bundled business support services.
- Company typePrivate
- Founded1999
- HeadquartersSingapore, Singapore
- Headcount11–50
- GTM typeB2B
- OfferingServices
What CityHub does
CityHub is a Singapore-headquartered serviced office and virtual office provider operating across Asia-Pacific and parts of Europe. The company delivers three core products: fully furnished and staffed serviced offices (capacity 1-100 persons) for immediate occupation, tiered virtual office packages (City Biz, City Virtual, City Direct, City Connect, City Conference) covering business address, mail handling, dedicated phone lines, call answering, voicemail, and meeting room access, and conference facilities (boardrooms, meeting rooms, training rooms for 20-40 persons) with audiovisual equipment. Its underlying technology stack is built on third-party platforms rather than proprietary IP: Pexip Infinity powers video conferencing with H.323/SIP interoperability, Xero provides cloud accounting integrated as a PSG-subsidized add-on for Singapore tenants, Canon multifunction devices handle document services, and interactive whiteboards (6-point touch, 16x projector lamp life) replace traditional projection in meeting rooms.
CityHub monetizes through five revenue streams: recurring serviced office subscriptions (monthly/annual), recurring virtual office tiered subscriptions, usage-based conference and training room rentals, managed business process outsourcing (virtual receptionist, accounting, HR, secretary, call center), and per-service secretarial support (printing, catering, courier, IT, translation, travel). Sales is direct: website enquiry forms (with location-specific Collyer Quay and Ho Chi Minh landing pages), sales consultant follow-up, and walk-ins at physical locations. Distribution is asset-light at the edges — two wholly-owned flagship centers in Singapore (20 Collyer Quay, A-grade CBD next to Raffles Place MRT) and Ho Chi Minh City (31st Floor, Saigon Trade Center), augmented by a Business Hub branded affiliate network across five Adelaide locations, Bali (Ubud), and Athens (Chalandri), with the affiliate network supporting member cross-use when traveling.
The customer base is fragmented across startups and new ventures (primary), SMEs (primary), multinational corporations establishing regional presence (secondary), and freelancers/remote workers (secondary), with no named enterprise anchors. No external institutional investors, parent company, or venture capital backing are identified. There are no disclosed funding rounds, no M&A activity, no leadership changes, and no AI/ML capabilities in evidence.
CityHub firmographics
Firmographics- Name
- CityHub
- Legal name
- CityHub Holdings Pte Ltd
- Website
- https://cityhub.com.sg
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CityHub is a Singapore-headquartered serviced office and virtual office provider operating wholly-owned centers in Singapore and Ho Chi Minh City plus a Business Hub affiliate network across Australia, Indonesia, and Greece. It serves startups, SMEs, and multinational clients with tiered virtual office packages, fully furnished offices, conference facilities, and bundled business support services.
- Ownership category
- akta.pro rank
CityHub industry classification
Industry- Product category
- Flexible Workspace / Serviced Office
- NAICS
- Office Administrative Services (561110), Facilities Support Services (561210)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Hybrid Work Enablement & Desk/Room Booking Operations (BPABAFAH)
- akta.pro secondary industries
- Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA), Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)
Keywords
Where CityHub is headquartered
LocationHeadquarters
- HQ city
- Singapore
- HQ country
- Singapore
- HQ region
- Asia
Offices9 records
Markets served
CityHub business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- Serviced Office Rental: Fully furnished, equipped, and staffed office spaces available immediately in prime business locations. Revenue generated from recurring monthly or annual rental fees for office suites accommodating 1-100 employees.
- Virtual Office Packages: Tiered virtual office packages (City Biz, City Virtual, City Direct, City Connect, City Conference) providing business address, phone/fax services, call answering, mail handling, and meeting room access. Recurring subscription model.
- Conference Facilities Rental: Hourly or daily rental of boardrooms, meeting rooms, and training rooms with audiovisual equipment. Pay-per-use model for training rooms (20-40 persons), boardrooms, and meeting rooms.
- Business Process Outsourcing: Outsourced business support services including virtual receptionist, virtual accountant, virtual HR manager, virtual secretary, call center outsourcing, and business solutions. Subscription or per-service fees.
- Secretarial Support Services: Administrative support services including airport pickups, printing, catering, courier services, IT support, translation services, and travel booking. Per-service or retainer model.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | City Biz - Business address with mail and fax services |
| Subscription | Monthly | City Virtual - Full virtual office with dedicated phone line |
| Subscription | Monthly | City Direct - Phone and fax with business address |
| Subscription | Monthly | City Connect - Call answering and forwarding services |
| Usage-based | Pay-as-you-go | City Conference - Meeting room and conference access |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
CityHub product offering
Product offeringCore offering
CityHub provides fully furnished, equipped, and staffed serviced offices and graded virtual office packages at prime business locations across Singapore, Vietnam, Australia, Indonesia, and Greece. Its core services include immediate-use office space for 1-100 employees, business address and communication services (mail, fax, phone answering), conference and training facility rentals, and outsourced business support functions such as virtual reception, accounting, HR, and call center operations. The company delivers flexible workspace solutions primarily to SMEs, startups, and multinational corporations seeking to establish presence without capital investment or long-term leases.
Product overview
CityHub is a serviced office and virtual office provider offering flexible workspace solutions across Asia (Singapore, Vietnam, Indonesia), Oceania (Australia), and Europe (Greece). The core offering consists of three product lines: Serviced Offices (fully furnished, equipped, and staffed immediate-use office spaces), Virtual Offices (business address and communication services with multiple package tiers), and Conference Facilities (boardrooms, meeting rooms, training rooms, and video conferencing powered by Pexip Infinity). Supporting services include Business Outsource (virtual reception, accounting, HR, call center, recruitment), Xero Accounting (cloud-based accounting software partnership), and Interactive Whiteboard (collaborative display technology). Virtual Office services are offered through five named packages: City Biz, City Virtual, City Direct, City Connect, and City Conference, providing graduated levels of address, phone, and meeting room access. The company serves startups, SMEs, and multinational corporations seeking flexible, cost-effective workspace without capital investment.
Differentiator
Problem solved
Functional benefit
Products and services
- Serviced Office Fully furnished, equipped, and staffed office space available immediately at prime business locations, accommodating 1-100 employees. Includes administrative support, meeting rooms, telecommunications, and flexible terms for companies seeking ready-to-go workspace without capital investment. Targeted at SMEs, startups, and multinational corporations.
- Virtual Office Business address, mail handling, dedicated phone/fax lines, phone answering services, and meeting room access without physical office premises. Offered in multiple package tiers to suit different business needs. Targeted at freelancers, startups, and small businesses that need a professional business presence.
- Conference Facilities Boardrooms, meeting rooms, training rooms, and video conferencing facilities equipped with audiovisual equipment, high-speed internet, and professional support staff for business presentations and meetings. Available on hourly or daily rental basis. Targeted at businesses needing ad-hoc meeting or training space.
- Business Outsource Outsourced business support functions including virtual reception, virtual accounting (via Xero), payroll management, HR management, virtual secretary, call center services, and recruitment (CityRecruit) and immigration (CityImmigration) services. Targeted at SMEs and startups needing operational support without in-house hires.
- Secretarial Support Services Administrative support services including airport pickups, printing, catering, courier services, IT support, translation services, and travel booking. Available on per-service or retainer basis. Targeted at office tenants and business clients needing concierge and administrative assistance.
- Xero Accounting Cloud-based accounting software offered in partnership with Xero as a certified advisor, providing bookkeeping, invoicing, bank reconciliation, expense claims, payroll, and real-time financial reporting. Available at 80% off via Singapore's Productivity Solution Grant (PSG), including 1-year subscription, data migration, chart of accounts setup, and personalized training. Targeted at SMEs and startups in Singapore.
- Interactive Whiteboard All-in-one collaborative display solution replacing traditional projectors with 6-point touch capability, 16x longer lamp life than standard projectors, no shadow projection, and capability to save notes as text for printing and sharing via network or email. Targeted at meeting room and training room users.
Companies that use CityHub
Customer profileSegments4 records
Ideal customer profiles4 records
CityHub technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
CityHub partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- XerocoreCityHub partners with Xero as a certified advisor, offering cloud-based accounting software with essential bookkeeping, invoicing, bank reconciliation, and third-party integration. The partnership enables CityHub to offer Xero at 80% discount through Singapore's Productivity Solution Grant (PSG), including 1-year subscription, data migration, chart of accounts setup, and personalized training.
- Pexip InfinitycoreCityHub provides video conferencing powered by Pexip Infinity, an open scalable meeting platform enabling simple and easy video meetings. The platform supports both ad-hoc and scheduled meetings, connecting participants from various devices without bandwidth limitations while enabling H.323 and SIP interoperability.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
CityHub competitors and assessment
Company assessmentDirect peers
- Compass Offices: Asia-focused serviced and virtual office provider with flagship presence in Hong Kong, Singapore, Tokyo, and Sydney. Direct overlap with CityHub in tiered virtual office and CBD serviced office segments.
- The Executive Centre: Asia-Pacific premium serviced office provider headquartered in Hong Kong. Overlaps directly with CityHub's serviced office and virtual office offerings across Greater China, SEA, and ANZ.
- JustCo: Singapore-headquartered coworking and flexible office operator across APAC. Competes with CityHub for SME and enterprise tenants in Singapore, Vietnam, Indonesia, and Australia.
- Servcorp: Premium serviced and virtual office operator headquartered in Sydney with strong APAC presence. Closest comparable to CityHub in tiered virtual office packages and prime-location strategy targeting SMEs and multinationals.
Emerging players
- Cocoon spaces: Smaller Singapore coworking/serviced office operator. Comparable niche overlap with CityHub for startup and SME clients in the Collyer Quay / CBD Singapore catchment.
- Cape Hume / Yotel (pod hotel adjacency): Yotel and similar pod/capsule hotel operators mentioned alongside CityHub in pod hotel market commentary. Comparable in compact urban hospitality positioning, though distinct from serviced office core.
Broad incumbents
- WeWork: Global coworking giant with locations across APAC including Singapore. Competes with CityHub for SME and enterprise flex-office demand, though more weighted toward coworking than virtual office packages.
- IWG / Regus: Global leader in serviced, virtual, and coworking offices (Regus, Spaces, HQ, Signature brands). Direct structural competitor to CityHub across APAC, with materially larger inventory and capital base.
Others
- Office Hub Asia Pacific: Singapore-based flex-office marketplace and advisory. Adjacent ecosystem participant helping SMEs source serviced offices including those competing with CityHub's offerings.
Regional players
- The Working Capitol: Singapore-focused flexible workspace operator. Competes with CityHub in the Singapore SME and startup segment on serviced and coworking offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
CityHub social profiles
Digital presenceCityHub financial estimates
Financial estimateRevenue estimate
Valuation estimate
CityHub leadership team
Management profileNumber of profiles
CityHub funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CityHub M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CityHub
What does CityHub do?
CityHub provides fully furnished, equipped, and staffed serviced offices and graded virtual office packages at prime business locations across Singapore, Vietnam, Australia, Indonesia, and Greece. Its core services include immediate-use office space for 1-100 employees, business address and communication services (mail, fax, phone answering), conference and training facility rentals, and outsourced business support functions such as virtual reception, accounting, HR, and call center operations. The company delivers flexible workspace solutions primarily to SMEs, startups, and multinational corporations seeking to establish presence without capital investment or long-term leases.
Is CityHub a public or private company?
CityHub is a private company. It is classified as unknown and is currently operating.
When was CityHub founded?
CityHub was founded in 1999. It employs 11 to 50 people.
Where is CityHub based?
CityHub is headquartered in Singapore, Singapore, in the Asia region.
How does CityHub make money?
Five revenue lines are on record. Serviced Office Rental is the primary driver. The others are virtual Office Packages, conference Facilities Rental, business Process Outsourcing and secretarial Support Services.
Who are CityHub's main competitors?
Direct peers on record are Compass Offices, The Executive Centre, JustCo and Servcorp. Emerging players are Cocoon spaces and Cape Hume / Yotel (pod hotel adjacency). Broad incumbents are WeWork and IWG / Regus. Office Hub Asia Pacific is listed as an others. The Working Capitol is listed as a regional player.
Does CityHub have an API?
No public API is recorded for CityHub.
What industry is CityHub in?
CityHub's product category is Flexible Workspace / Serviced Office. Its primary akta.pro industry code is BPABAFAH, Hybrid Work Enablement & Desk/Room Booking Operations, with a secondary code of BPAEAIAA, Managed Workplace Services (DaaS/Workplace-as-a-Service). Its NAICS code is 561110 and its SIC code is 8744.