Multicultural Families Organisation
- Company typePrivate
- Founded1996
- HeadquartersSouthport, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
Multicultural Families Organisation firmographics
Firmographics- Name
- Multicultural Families Organisation
- Legal name
- Multicultural Families Organisation Inc.
- Website
- https://mfo.org.au
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Multicultural Families Organisation industry classification
Industry- Product category
- Community Services
- NAICS
- Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (624110)
- SIC
- Services-Social Services (8300), Services-Educational Services (8200)
- akta.pro primary industry
- Family & Parenting Support Services (BPAGAEAC)
- akta.pro secondary industries
- Diaspora, Family Reunification & Case Management Services (BPADAHAM), Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI), MHPSS & Trauma-Informed Support for Displaced Populations (BPADAHAJ)
Keywords
Where Multicultural Families Organisation is headquartered
LocationHeadquarters
- HQ city
- Southport
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
Multicultural Families Organisation business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Government Grants and Funding: Primary funding from Queensland Government through Skilling Queenslanders for Work initiative, Department of Justice and Attorney General for SARA domestic violence program
- Sponsorship: Corporate sponsorship at multiple tiers (Community Friend $500/year, Community Partner $1,000/year, Community Leader $3,000/year, Community Champion $5,000/year)
- Donations: Tax-deductible donations from community supporters; monthly giving program ($10+ per month)
- Training Partnership Revenue Share: Courses delivered in partnership with Strategix Training Group (RTO 31418) under Skilling Queenslanders for Work funding
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Core community services - free |
| Unit Pricing | Pay-as-you-go | Driving Program - subsidized |
| Freemium | Others | Vocational Training Courses - fully funded |
| Freemium | Others | Immigration consultations - free |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels9 records
Multicultural Families Organisation product offering
Product offeringCore offering
Multicultural Families Organisation (MFO) is a not-for-profit community hub on the Gold Coast that delivers culturally responsive programs for culturally and linguistically diverse (CALD) families, including settlement support, NDIS disability services, domestic and family violence support (SARA), no-cost vocational training, youth and women's programs, immigration advice, and tech-based abuse prevention workshops. Core services are provided free of charge to clients, funded by Queensland Government grants, corporate sponsorship, and community donations, with staff from 21 countries enabling authentic cultural matching.
Product overview
Multicultural Families Organisation (MFO) is a not-for-profit community services organization offering a portfolio of interconnected programs and services for culturally and linguistically diverse (CALD) families and communities on the Gold Coast since 1996. The organization operates as a unified service hub rather than a technology product, providing community support programs including Migrant and Refugee Support (SETS), NDIS Disability Services, Domestic & Family Violence Support (SARA), Employment and Training with no-cost certificate courses, Youth Programs, Preventing Tech-Based Abuse (Mute The Abuse), Immigration Advice, Women's Programs, and Immersive Cultural Experiences (ICE). Staff originate from 21 different countries and deliver culturally responsive support across settlement, family wellbeing, disability services, employment, youth development, and community connection.
Differentiator
Problem solved
Functional benefit
Products and services
- Migrant and Refugee Support (SETS)
Quantifiable outcome
- Over 400 individuals gained qualifications through Skilling Queenslanders for Work since 2015
- +1 more outcomes
Companies that use Multicultural Families Organisation
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles5 records
Multicultural Families Organisation technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Multicultural Families Organisation partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Strategix Training GroupcoreNationally recognized Registered Training Organisation (RTO 31418) delivering vocational courses in partnership with MFO under Skilling Queenslanders for Work funding. Courses include Certificate III in Food Processing, Driving Operations, Early Childhood Education, Individual Support, and more.
- Immigroo (Alex Kay)coreImmigration law firm providing free one-on-one consultations at MFO. Founder Alex Kay brings legal expertise with personal migration experience to support CALD clients with visa applications, migration pathways, and legal guidance.
- Petrov Migration Services (Tatiana Petrova)coreRegistered migration lawyer providing free consultations at MFO. Tatiana Petrova is admitted to Supreme Court of Australia and High Court of New Zealand, supporting clients with skilled migration, family reunification, and student visas.
- ADG EngineersminorCorporate sponsor listed as proudly supporting MFO and helping make a difference in the community.
- NewHaven FuneralsminorCorporate sponsor listed as proudly supporting MFO and helping make a difference in the community.
- Southport State SchoolcoreHost venue for Academic Wellbeing program (Wednesdays) and Parents' Hub program, providing space for multicultural community engagement and youth support activities.
- Southport LibrarycoreVenue partner for Connecting Youth after-school program (Tuesdays) for students in Years 5-10, providing space for academic support and cultural exchange.
- Gold Coast Aquatic CentreminorVenue partner for Swimming For Kids summer aquatic program, providing facility for water confidence and safe swimming skills development.
- Department of Families (Queensland)minorGovernment department Investment, Planning and Partnerships Team participated in MFO's Immersive Cultural Day team building experience.
- Kokoda Youth FoundationminorCommunity organization supporting young people that received MFO's Preventing Tech-Based Abuse workshop for youth, focusing on resilience and positive values.
- TAFE Queensland SouthportcoreEducation partner hosting Multicultural Women's Health and Wellbeing Expo 2026 at their Southport Campus, connecting CALD students with health and community services.
Scale indicators4 records
Recent moves1 record
Multicultural Families Organisation competitors and assessment
Company assessmentBroad incumbents
- The Smith Family: Large national non-profit focused on children's education and family support for disadvantaged communities. Comparable to MFO's youth and family programming but at far greater scale and with broader geographic coverage.
- Brotherhood of St Laurence: Large, established Australian non-profit tackling poverty, disadvantage, and social exclusion including through CALD-focused programs. Comparable mission to MFO but at much greater institutional scale and program breadth.
- Centacare: National Catholic social services network providing family support, NDIS services, settlement assistance, and community programs across Australia. Comparable in multi-program social services delivery with broader geographic and denominational reach than MFO.
- AMES Australia: Major Victorian-based settlement and language services provider (now part of Settlement Services International). Comparable to MFO in settlement, training, and CALD employment services but with greater state-wide reach.
- Australian Red Cross: Major humanitarian organization providing refugee settlement, migration support, and emergency assistance programs nationally. Comparable to MFO's refugee and migrant support work, with substantially larger institutional capacity and donor base.
Direct peers
- Settlement Services International (SSI): One of Australia's largest non-profit humanitarian settlement and community services organizations, delivering settlement, refugee support, disability, and family services nationally. Direct comparable to MFO across settlement, training, and community programs but operating at significantly greater scale and geographic reach.
- inTouch Multicultural Centre Against Family Violence: Victorian specialist organization providing culturally responsive family violence support to CALD women. Directly comparable to MFO's SARA program in addressing DFV in migrant and refugee communities.
- Multicultural Development Association (MDA): Queensland-based non-profit providing settlement, training, and community development services to CALD communities. Highly comparable to MFO in mission and service mix, with stronger state-wide coverage in Queensland.
- STARTTS (NSW Service for Treatment and Rehabilitation of Torture and Trauma Survivors): NSW government-affiliated specialist service supporting refugee and humanitarian entrant survivors of torture and trauma. Comparable to MFO's trauma-informed, culturally responsive approach to displaced populations.
Regional players
- Multicultural NSW: NSW government agency delivering policy, programs, and community engagement for culturally diverse communities. Comparable to MFO's CALD-focused service delivery and advocacy model but operating as a state agency in a different jurisdiction.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Multicultural Families Organisation social profiles
Digital presenceMulticultural Families Organisation financial estimates
Financial estimateRevenue estimate
Valuation estimate
Multicultural Families Organisation leadership team
Management profileNumber of profiles
Profiles9 records
Multicultural Families Organisation funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Multicultural Families Organisation M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Multicultural Families Organisation
What does Multicultural Families Organisation do?
Multicultural Families Organisation (MFO) is a not-for-profit community hub on the Gold Coast that delivers culturally responsive programs for culturally and linguistically diverse (CALD) families, including settlement support, NDIS disability services, domestic and family violence support (SARA), no-cost vocational training, youth and women's programs, immigration advice, and tech-based abuse prevention workshops. Core services are provided free of charge to clients, funded by Queensland Government grants, corporate sponsorship, and community donations, with staff from 21 countries enabling authentic cultural matching.
Is Multicultural Families Organisation a public or private company?
Multicultural Families Organisation is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Multicultural Families Organisation founded?
Multicultural Families Organisation was founded in 1996. It employs 11 to 50 people.
Where is Multicultural Families Organisation based?
Multicultural Families Organisation is headquartered in Southport, Australia, in the Oceania region.
How does Multicultural Families Organisation make money?
Four revenue lines are on record. Government Grants and Funding is the primary driver. The others are sponsorship, donations and training Partnership Revenue Share.
Who are Multicultural Families Organisation's main competitors?
Broad incumbents on record are The Smith Family, Brotherhood of St Laurence, Centacare, AMES Australia and Australian Red Cross. Direct peers are Settlement Services International (SSI), inTouch Multicultural Centre Against Family Violence, Multicultural Development Association (MDA) and STARTTS (NSW Service for Treatment and Rehabilitation of Torture and Trauma Survivors). Multicultural NSW is listed as a regional player.
Does Multicultural Families Organisation have an API?
No public API is recorded for Multicultural Families Organisation.
What industry is Multicultural Families Organisation in?
Multicultural Families Organisation's product category is Community Services. Its primary akta.pro industry code is BPAGAEAC, Family & Parenting Support Services, with a secondary code of BPADAHAM, Diaspora, Family Reunification & Case Management Services. Its NAICS code is 6241 and its SIC code is 8300.