What Parallel Outsourcing Solutions does

Parallel Outsourcing Solutions is an Australian-owned, private offshoring services company headquartered in Sydney that recruits, employs, and manages dedicated full-time offshore staff on behalf of small and medium-sized businesses in Australia. The company sources candidates from the Philippines across seven functional verticals — web development, digital marketing, IT support, customer service, sales support, finance and bookkeeping, and administration or virtual assistant roles — and administers all employment, HR, payroll, and compliance on the client's behalf. Parallel targets Australian SMEs facing high local labour costs and difficulty retaining skilled staff, citing salary savings of up to 70% versus Australian local hires as the primary value proposition.

The company does not maintain a proprietary technology platform; its offering is people-and-process driven and structured around a four-step consultative engagement model (Consult, Recruit, Retain, Grow). Pricing is quote-based and bundled into a single monthly invoice covering recruitment, HR, payroll, compliance, and wages, with no public pricing tiers. An optional Employer of Record (EOR) module allows Parallel to assume legal employer status for clients that already have Philippines-based staff. Distribution is exclusively direct, with the website and SEO-optimised content as the primary demand-generation channels, supported by published customer testimonials.

Parallel operates as a bootstrapped, founder-led business with 1-10 internal employees and no disclosed institutional investors, partnerships, leadership changes, or M&A activity. Customer evidence consists of five named small-business testimonials across unrelated industries (plumbing, digital marketing, IT solutions, marketing services, and web development), suggesting a distributed SMB client base rather than enterprise anchor concentration. The company is actively operating with over a decade of stated offshoring experience but discloses no financials, headcount trends, or growth metrics.

Name

Parallel Outsourcing Solutions

Legal name

Parallel

Website

https://paralleloutsourcing.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Parallel Outsourcing Solutions is an Australian-owned offshoring services firm that recruits, employs, and manages dedicated full-time staff in the Philippines for Australian small and medium-sized businesses, covering web development, digital marketing, IT, finance, and administration roles.

Ownership category

akta.pro rank

Product category

Offshore Staffing & Managed Services

NAICS

Employment Services (5613), Professional Employer Organizations (561330)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Offshore Development Center (ODC) / Dedicated Team Services (BPAEAMAL)

akta.pro secondary industry

Employee Onboarding & Offboarding Administration (BPAAAIAA)

Keywords

• Offshore staffing services
• Managed offshore teams
• Employer of record
• Remote talent recruitment
• Outsourcing for SMEs

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Offshore Staffing & Managed Services: Parallel earns revenue by recruiting, employing, and managing full-time offshore staff on behalf of SME clients in Australia. Services covered include recruitment, employment contracts, HR administration, payroll processing, compliance, and ongoing staff support. Clients receive a single monthly invoice covering all offshore staff costs. Revenue is recurring in nature as it is tied to ongoing employment of offshore staff retained by the client.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Parallel Outsourcing Solutions is an Australian-owned provider of managed offshore staffing services for small and medium businesses. The company recruits, employs, and manages dedicated full-time staff in the Philippines across roles such as web development, digital marketing, IT support, customer service, sales support, finance, bookkeeping, and administration, handling recruitment, contracts, HR, payroll, compliance, and ongoing retention. It also offers an Employer of Record (EOR) option for businesses that already have Philippines-based staff.

Product overview

Parallel Outsourcing Solutions is an Australian-owned offshoring service provider designed specifically for small businesses. The company operates a unified service platform centered on offshore team building in the Philippines. Its core offerings consist of recruitment and staffing services (covering web development, digital marketing, IT support, customer service, sales support, finance, bookkeeping, and administration roles), supplemented by HR and payroll management and an optional Employer of Record (EOR) module for businesses with existing Philippines-based staff. The company handles the entire offshoring lifecycle from consultation through recruitment, onboarding, retention, and ongoing growth support.

Differentiator

Problem solved

Functional benefit

Products and services

• Offshore Recruitment & Staffing Services Recruits and staffs dedicated full-time offshore employees for Australian small and medium businesses in the Philippines, covering roles in web development, digital marketing, IT support, customer service, sales support, finance, bookkeeping, and administration.
• HR & Payroll Management Manages all HR administration, payroll processing, compliance, onboarding, and ongoing employee wellbeing for offshore staff, delivering a single monthly invoice with cost breakdown to the client.
• Employer of Record (EOR) Acts as Employer of Record for businesses that already employ staff in the Philippines, taking over payroll, compliance, and HR management to remove legal risk associated with employing overseas staff directly.

Quantifiable outcome

• Up to 70% savings on salary costs compared to local Australian hires

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Deel: Global EOR and contractor payments platform rapidly expanding into full-service offshoring and dedicated-team offerings. Overlaps with Parallel on the employer-of-record layer but at much broader geographic and technology scale.
• Oyster HR: Global EOR and international hiring platform targeting companies that want to hire compliantly across borders. Overlaps with Parallel's EOR capability but via a self-serve SaaS model.
• Remote: Global EOR, payroll, and HR platform serving SMBs and enterprises hiring across borders. Competes at the EOR/compliance layer that Parallel bundles into its service.

Direct peers

• Wing: Provider of dedicated virtual assistants and offshore staff for SMBs and startups, with significant Philippines-based delivery. Comparable dedicated-VA staffing model targeting a similar SME customer profile.
• SupportNinja: Offshore staffing company providing dedicated customer support, sales, and back-office teams primarily from the Philippines for growing businesses. Directly comparable dedicated-team staffing model with overlapping SME target market.
• Cloudstaff: Large Philippines-based offshore staffing provider offering dedicated teams and EOR-style services to Australian, US, and UK SMBs. Comparable dedicated-team model with a strong Australian client footprint.
• MicroSourcing: Philippines-headquartered BPO that builds dedicated offshore teams for international SMEs and mid-market clients, including many Australian customers. Closely comparable dedicated-team staffing model with similar role breadth (admin, marketing, IT, finance).
• Booth & Partners: Offshoring firm specializing in building dedicated Philippines-based teams for SMEs, particularly in marketing, tech, and operations roles. Directly comparable SME-focused dedicated offshore staffing model.
• Outsourced: Australia-founded offshoring company that recruits, employs, and manages dedicated Philippines-based staff for SMEs across multiple functions. Same end-to-end EOR + recruitment model as Parallel, targeting an overlapping Australian SMB customer base.

Others

• Toptal: Global freelance talent marketplace connecting businesses with developers, marketers, and finance professionals. Adjacent rather than directly competing — different delivery model (contractor marketplace vs. dedicated long-term placements), but same underlying buyer pain of accessing affordable skilled talent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Parallel Outsourcing Solutions