What iCUBE does

iCUBE Inc. is an SBA 8(a) certified federal IT services contractor headquartered in Fairfax, Virginia, founded in 2015 and operating with 11-50 employees. The company delivers an integrated portfolio of professional services to U.S. federal civilian agencies — Data Management, Human-Centered Design, Advanced Analytics (AI/ML), Software Engineering, Program Management, Grants Management, and Help Desk / Customer Support — packaged as digital-transformation engagements. Underlying delivery rests on FedRAMP-ready cloud-native architectures across AWS, Azure, and Google Cloud, Agile/SAFe-aligned development practices, and an enterprise integration stack (Salesforce CRM, Avaya ACD, MicroStrategy BI). Core service areas include AI/ML for evidence-based decision support, ISO- and ITIL-compliant multi-channel contact center operations, and data governance programs for federal mission owners.

iCUBE's customer roster is anchored by the U.S. Department of Housing and Urban Development, where it supports offices including PIH, REAC, OPHVP, and PD&R — including a dedicated joint venture (iCUBE-IT JV) that runs the HUD REAC Technical Assistance Center handling 150,000+ annual service requests. Additional named federal clients include HHS Agency for Healthcare Research and Quality (AHRQ), the Administrative Office of the U.S. Courts, GSA IT Modernization Centers of Excellence, and USDA. The company holds SBA 8(a) certification (since March 2021), CMMI V3.0 Maturity Level 3 for Development and Services (reappraised January 2025), ISO 9001:2015 (7th consecutive year, renewed March 2026), ISO/IEC 20000-1:2018, and spots on GSA FSS/MAS Schedule 47QTCA20D00E3 and OASIS+ 47QRCA25DA118.

The business model is professional services revenue under federal contract vehicles, with pricing determined through federal procurement processes rather than public disclosure. GTM is enterprise field sales into federal civilian agencies — responding to RFPs and task orders through GSA vehicles, direct contracts, and 8(a) set-aside opportunities — supplemented by a careers page and corporate website for talent acquisition. Notable contract values include $3.9M for HHS AHRQ Data Integration and Management Services (September 2023) and $3.2M for Administrative Office of the U.S. Courts Data Governance Support Services (January 2024).

Name

iCUBE

Legal name

iCUBE Inc.

Website

https://thinkicube.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

iCUBE Inc. is an SBA 8(a) certified federal IT services contractor headquartered in Fairfax, Virginia, delivering data management, AI/ML, software engineering, grants management, and contact center services to U.S. civilian agencies including HUD, HHS AHRQ, the Administrative Office of the U.S. Courts, GSA, and USDA.

Ownership category

akta.pro rank

Product category

Federal IT Services

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)

Keywords

• Federal IT services
• Data management solutions
• Cloud migration services
• AI/ML analytics
• Software engineering services

Headquarters

HQ city

Fairfax

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Federal IT Services: Professional services delivery to federal agencies through time-and-materials and fixed-price contract arrangements. Services include software engineering, data management, analytics, CX support, program management, and grants management delivered via GSA contract vehicles and direct federal contracts.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

iCUBE is an SBA 8(a)-certified federal IT services contractor that delivers data management, software engineering, AI/ML-driven analytics, human-centered design, program management, grants management, and multi-channel help desk/customer support to U.S. federal civilian agencies. Services are delivered under prime contracts accessed via GSA FSS/MAS and OASIS+ contract vehicles and direct federal procurement, with engagements covering digital modernization, cloud migration, data governance, and citizen services operations.

Product overview

iCUBE is an SBA 8(a) certified federal technology partner offering a portfolio of professional services including Data Management, Human Centered Design, Advanced Analytics (AI/ML), Software Engineering, Program Management, Grants Management, and Help Desk/Customer Support. These services are delivered as an integrated suite designed to accelerate digital transformation for federal agencies, combining cloud solutions, AI capabilities, and human-centered design principles to deliver secure, scalable solutions across federal programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Management End-to-end data management solutions that align with federal mandates and agency priorities, ensuring data is accurate, accessible, and actionable for internal operations and external accountability, delivered to U.S. federal civilian agencies.
• Human Centered Design User experience and design thinking services including user research, journey mapping, service blueprints, and prototyping, ensuring solutions are grounded in real user needs for federal agency programs.
• Advanced Analytics (AI/ML) Intelligent automation and analytics services supporting evidence-based decisions and mission outcomes through AI, machine learning, NLP, computer vision, predictive modeling, and anomaly detection for federal agencies.
• Software Engineering Custom software development, cloud solutions, and modern development practices using Agile and SAFe-aligned methodologies for rapid, adaptive delivery to federal civilian agency missions.
• Program Management IT project delivery coordination managing scope, schedule, resources, and stakeholders across federal programs, with repeatable, well-governed delivery frameworks providing consistency, speed, and accountability.
• Grants Management Administrative and technical support for federal grant programs including application review, paneling processes, and grant lifecycle management, supporting $5B+ in federal grant program dollars.
• Help Desk / Customer Support ISO- and ITIL-compliant contact center operations providing multi-channel support across phone, web, and self-service channels with Salesforce CRM and Avaya ACD integration and knowledge base management, supporting 150,000+ annual service requests for federal stakeholders.

Quantifiable outcome

• Reduced contact center costs by more than 15% while supporting 150,000+ annual service requests
• +3 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability11 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• General Services Administration (GSA)coreChannel Partner/ Reseller/ DistributoriCUBE holds spots on GSA contract vehicles including FSS/MAS Schedule (47QTCA20D00E3) and OASIS+ (47QRCA25DA118), enabling the company to provide IT modernization and consulting services across the federal government through GSA's procurement channels.
• Administrative Office of the U.S. CourtscoreStrategic or Co-development PartneriCUBE provides Data Governance Support Services for Case Management Modernization efforts, including Design Thinking and Human-Centered Design services to support workflow enhancements grounded in real user needs.
• U.S. Department of Housing and Urban Development (HUD)coreStrategic or Co-development PartneriCUBE serves as a key federal IT modernization partner to HUD across multiple offices including PIH, REAC, OPHVP, and PD&R, delivering contact center operations, data governance, grants management, and software engineering services.
• HHS Agency for Healthcare Research and Quality (AHRQ)coreStrategic or Co-development PartneriCUBE provides Data Integration and Management Services including AI/ML integration for healthcare systems transition from manual to automated reporting with adaptive data governance strategies.
• iCUBE-IT JV (Joint Venture)coreStrategic or Co-development PartnerSBA-approved 8(a) Joint Venture between iCUBE and partner for HUD REAC Technical Assistance Center contract, providing multi-channel contact center operations and service request processing.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Aptive Resources: 8(a) certified federal contractor providing digital transformation, data analytics, and program management to civilian and defense agencies. Closely mirrors iCUBE's GTM around GSA vehicles, human-centered design, and agency-level modernization work.
• Salient CRGT (GovCIO): Federal IT services and analytics firm that operated as an 8(a) and now competes in mid-size federal IT modernization. Comparable in service portfolio and target customers to iCUBE.
• ECS Group: Federal IT services provider delivering cloud, data, cybersecurity, and software engineering to civilian and defense customers. Comparable to iCUBE in core service lines and federal civilian focus.
• Steampunk: Federal IT modernization and human-centered design firm with deep civilian agency work and a strong reputation in agile delivery. Overlaps with iCUBE on software engineering, HCD, and AI/ML service offerings for federal clients.
• Delta Solutions & Technologies: 8(a) small business providing federal IT, program management, and data services to civilian agencies. Comparable to iCUBE on contract vehicle use and customer segment.
• Macro Solutions: SBA 8(a) certified federal IT services and management consulting firm delivering software engineering, data analytics, and mission support to civilian agencies. Directly comparable to iCUBE on contract vehicle strategy, customer base, and service portfolio.
• Nteligen: 8(a) federal contractor focused on data analytics, AI/ML, and software engineering for civilian and DoD agencies. Highly comparable to iCUBE in service mix, set-aside posture, and small-business federal IT positioning.

Emerging players

• M9 Solutions: Small 8(a)/SDB federal contractor providing data analytics, cloud, and software engineering to civilian agencies. Comparable in service mix and set-aside posture to iCUBE.

Broad incumbents

• Booz Allen Hamilton: Large federal IT and consulting prime with deep civilian agency relationships across HUD, HHS, DOJ, and GSA. Overlaps with iCUBE across data, AI/ML, and modernization work but at vastly greater scale, often as a prime or mentor to 8(a) firms.
• ICF International: Public federal IT and analytics services firm with significant HUD, HHS, and federal civilian work. Comparable service mix to iCUBE across data management, analytics, and modernization.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iCUBE