Net Combo

What Net Combo does

Net Combo is a Brazilian telecommunications service brand operating as a sales and affiliate channel for Claro Brazil, the Brazilian subsidiary of América Móvil. The legal entity traces to NET Serviços de Telecomunicações S.A., which was acquired by Claro and integrated into the parent's quad-play portfolio. The brand distributes cable TV (Claro TV / Claro net TV), fixed broadband internet (Claro Internet via HFC and Claro Fibra), landline telephony (Claro Fixo), and mobile services (Claro Celular across pre-paid, control, and post-paid tiers) to residential and business customers across Brazil.

The core technology stack combines Hybrid Fiber Coaxial (HFC) network infrastructure with full fiber-to-the-premises (FTTP) capability, supplemented by 5G/4G/3G/2G mobile network coverage. Product surface includes set-top devices (Claro Box with Alexa voice control, Claro+ 4K, Claro tv+ Box Cabo), Wi-Fi 6 dual-band modems, eSIM smartwatch integration (Claro Sync), and six integrated streaming platforms (Netflix, HBO Max, Disney+, Amazon Prime, Apple TV, Globoplay). Business-tier offerings add Wi-Fi 6 routers, unlimited fixed telephony, and payment terminals via the Claro Pay / Fiserv partnership.

The revenue model is exclusively subscription recurring, with monthly plans ranging from R$69.90 (entry TV) to R$244.80 (premium combos) per month, plus annual international roaming add-ons and additional dependent line fees. Customers are acquired through direct phone sales (0800 878 8324), website e-commerce (siteclaro.com / claro.com.br), the Claro Empresas business division, and the Minha Claro self-service portal. The primary segment is residential mass-market consumers, with a secondary SMB/enterprise segment under Claro Empresas. Competitive positioning emphasizes the fastest 5G network in Brazil, bundled multi-service discounts, and integrated streaming content as primary differentiators.

Name

Net Combo

Legal name

NET -riplega Operadora de Telecomunicações S.A.

Website

https://netcombomulti.net.br

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Net Combo is a Brazilian telecom sales/affiliate brand under Claro (América Móvil), distributing cable TV, fixed broadband, landline, and mobile services to residential and business consumers across Brazil via bundled combo subscriptions.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Cable & Other Pay Television Services (4841), Telephone Communications (No Radiotelephone) (4813), Radiotelephone Communications (4812)

akta.pro primary industry

Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL)

akta.pro secondary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Broadband internet services
• Pay TV subscriptions
• Mobile telecommunications
• Fixed-line telephony
• Bundled telecom combos

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Marketing or Sales, Personnel, Technology or R&D

Revenue model

1. Banda Larga (Broadband Internet): Monthly recurring subscription for fixed broadband internet services with various speed tiers (350 Mbps to 1 Gbps), offered with or without contract commitment
2. Claro TV (Pay TV): Subscription-based pay TV service with cable and streaming options, including various channel packages and premium streaming service integrations
3. Celular (Mobile Services): Mobile phone plans including pre-paid, control, and post-paid options with data packages, unlimited calling, and international roaming packages
4. Claro Fixo (Landline): Fixed-line telephone service with unlimited calls to any operator in Brazil using code 21
5. Claro Multi (Bundled Combos): Bundled service packages combining two or more services (internet, TV, mobile, landline) into a single monthly bill at discounted rates
6. Additional Line Fees: Monthly fees for additional dependent lines sharing the primary account plan (R$50.00/month for full sharing, R$29.99/month for data-only sharing)
7. Equipment Rental: Rental fees for TV decoders and other equipment, with some equipment provided free in comodato (loan) arrangement with commitment plans

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Net Combo is a Brazilian sales and distribution channel that markets and sells a complete portfolio of residential and business telecommunications services: fixed broadband internet (250 Mbps to 1 Giga) via HFC and fiber, subscription pay TV (including 4K and a multi-app streaming box), mobile plans (pre-paid, control, and post-paid) on 4G/5G, fixed-line telephony with unlimited nationwide calls, and discounted multi-service combo bundles consolidated on a single invoice under the Claro Multi proposition.

Product overview

Net Combo (Claro Brazil) is a comprehensive telecommunications company offering an integrated portfolio of consumer and business services. The core offering includes fixed broadband internet (Claro Internet/Banda Larga) with speeds ranging from 350 Mbps to 1 Giga across HFC hybrid fiber and full fiber (Claro Fibra) technologies; subscription television (Claro TV) delivered via Claro Box streaming device, Claro tv+ Box Cabo, and Claro+ 4K; mobile services (Claro Celular) encompassing pre-paid, control, and post-paid plans with 4G/5G connectivity; fixed-line telephony (Claro Fixo); and business solutions (Claro Empresas). These services are offered individually or bundled through Claro Multi combo packages, combining two or more services in a single bill. The product ecosystem integrates major streaming platforms (Netflix, HBO Max, Apple TV, Disney+, Amazon Prime, Globoplay), digital services (Claro Video, Claro Música, Skeelo, Claro Banca, McAfee Protection), and enabling technologies (Claro Sync for smartwatches, Alexa voice control, Claro Pay payment terminals).

Differentiator

Problem solved

Functional benefit

Products and services

• Claro Internet (Banda Larga) Fixed broadband internet service offering multiple speed tiers delivered over HFC hybrid fiber and full fiber (Claro Fibra) infrastructure, including free Wi-Fi modem, Globoplay subscription, and bundled digital services such as Claro Video, McAfee Protection, Skeelo, and Claro Banca for residential consumers across Brazil.
• Claro TV (TV por Assinatura) Subscription television service offering 100+ live channels and on-demand content through multiple platform options including Claro Box streaming device, Claro tv+ Box Cabo, and Claro+ 4K, with access to integrated streaming apps (Netflix, HBO Max, Apple TV, Disney+, Amazon Prime, Globoplay) and Alexa voice control.
• Claro Celular Mobile telecommunications service offering pre-paid, control, and post-paid plans with 4G and 5G connectivity, unlimited WhatsApp voice and video without data consumption, international roaming (Passaporte Américas covering 47 countries), and bundled streaming subscriptions for residential consumers.
• Claro Fixo Fixed-line telephone service with unlimited calls to any operator in Brazil using code 21, marketed as a standalone product or as part of Claro Multi combos for residential and small business customers.
• Claro Multi (Combo Packages) Multi-service bundle combining two or more Claro services (TV, internet, mobile, and fixed-line) on a single invoice at a discounted rate, available as preconfigured combos such as Claro Box plus 350 MB or 500 MB internet, or as build-your-own bundles combining mobile and internet or internet and TV.
• Claro Empresas Business telecommunications solutions for small, medium, and large Brazilian businesses offering business broadband (400 Mbps to 1 Giga with up to 30 simultaneous connected devices on the 800 Mega plan), fixed telephony with unlimited calls, subscription TV, Wi-Fi 6 routers, and Claro Pay payment terminals (maquininha) delivered through Fiserv within 5 business days.
• Claro Pay (Maquininha) Payment terminal service for businesses provided through the Fiserv partnership, with free rental and automatic payment processing setup available to Claro Pay business customers after credit enrollment.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• GloboplaycoreTechnology or IntegrationStreaming platform integration into Claro TV and internet packages. Globoplay Premium included with broadband plans offering up to 5 simultaneous screens. Content includes Globo programs, original series, films, soap operas, and sports.
• NetflixcoreTechnology or IntegrationNetflix Basic with ads plan included in TV packages with 2 simultaneous users in Full HD. Existing subscribers can link their accounts to Claro billing.
• HBO MaxcoreTechnology or IntegrationHBO Max Basic with ads included in TV packages with 2 simultaneous users in Full HD, plus HBO2 channel (100% Portuguese dubbed).
• Disney+coreTechnology or IntegrationDisney+ Standard plan with ads included in TV packages with 2 simultaneous screens. Exclusive originals from Disney, Pixar, Marvel, Star Wars, National Geographic.
• Amazon PrimecoreTechnology or IntegrationAmazon Prime (with ads) included in TV packages with 3 simultaneous screens. Benefits include Prime Video, Amazon Music, Prime Gaming, Prime Reading, and free shipping on millions of products.
• Apple TVcoreTechnology or IntegrationApple TV included in TV packages with 5 simultaneous screens and Full HD content (some 4K where compatible).
• EmbratelcoreTechnology or IntegrationInternational direct dial (DDI) service for calling anywhere in the world from mobile phones, using Embratel's basic international long-distance service.
• FiservminorChannel Partner/ Reseller/ DistributorPayment terminal (maquininha) provider for business customers. Claro Pay businesses receive Fiserv payment terminals, delivered within 5 business days after credit enrollment.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Brisanet: Fast-growing regional fiber ISP (FTTH) in Brazil's Northeast, expanding nationally with gigabit fiber and competing directly with Net Combo's broadband product on price and speed.
• Hughes do Brasil (HughesNet): Satellite broadband provider in Brazil serving residential and SMB markets, particularly outside the fiber footprint — an alternative to Net Combo's HFC/fiber broadband in less-served regions.
• Vero Internet: Brazilian fiber ISP offering gigabit broadband, IPTV, and bundled services in regional markets — a comparable bundled broadband-and-TV model competing with Net Combo at the local-market level.

Direct peers

• Oi: Historic Brazilian fixed-line and pay-TV operator now focused on fiber broadband (Oi Fibra) and mobile post-COVID restructuring; competes directly with Net Combo on residential bundles.
• Vivo (Telefônica Brasil): Brazil's largest telecom operator offering quad-play bundles across fiber broadband, pay TV, mobile, and fixed-line to residential and business customers — a near-direct competitor to Net Combo's Claro Multi offerings.
• Sky Brasil: Brazil's largest satellite pay-TV provider, competing directly with Claro TV (Net Combo's cable TV product) for premium content subscriptions and bundled offers.
• TIM Brasil: Major Brazilian mobile carrier that has expanded into fixed broadband and pay TV (TIM Live, TIM Ultrafibra), competing head-to-head with Net Combo on bundled residential and SMB telecom.

Regional players

• Algar Telecom: Regional Brazilian telecom operating fixed broadband, mobile, and business services primarily in the interior of São Paulo, Minas Gerais, and surrounding states — comparable bundled offering but narrower geography than Net Combo.

Broad incumbents

• Comcast Xfinity: Large US quad-play operator with Xfinity Mobile, broadband, pay TV, and home services — a broader-incumbent reference for the multi-product bundle, content integration, and Xfinity-mobile strategy that Net Combo mirrors at smaller scale.
• Liberty Latin America (Cable & Wireless): Pan-Latin American cable and quad-play operator (parent of C&W, VTR, Liberty PR); broadly comparable multi-country telecom-portfolio operator with bundle, mobile, and B2B services overlapping with Net Combo's business.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/netcombo

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Net Combo