Help 4 Heroes
Help 4 Heroes is a Queensland-based registered NDIS provider delivering disability support services — including Specialist Disability Accommodation, Supported Independent Living, community nursing, and personal care — across eight regions to NDIS-funded participants.
- Company typePrivate
- Founded2015
- HeadquartersBrisbane, Australia
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Help 4 Heroes does
Help 4 Heroes is a registered NDIS (National Disability Insurance Scheme) provider incorporated in Queensland, Australia as Help 4 Heroes Pvt Ltd, founded in 2015 and led by founder and managing director Teresa Butler. The company delivers disability support services across eight Queensland regions — Brisbane, Logan, Redland, Ipswich, Moreton Bay, Gold Coast, Toowoomba, and Hervey Bay — from its headquarters in Calamvale, Brisbane.
The service portfolio spans 12 lines grouped into two categories: accommodation-based supports (Specialist Disability Accommodation built to NDIS High Physical Support design standards, Supported Independent Living, Short Term Accommodation, Medium Term Accommodation, Overnight Accommodation, and NDIS Shared Living) and personal/community supports (Community Nursing Care, Personal Care, Social & Community Participation, Support and Companionship, Household Tasks, and Personal Training). SDA housing stock represents the most capital-intensive asset on the balance sheet; remaining services are labor-led, delivered by trained support workers and nursing staff. There is no proprietary software platform, no mobile app, and no disclosed AI/ML capability.
The business model is a single revenue stream: government-funded NDIS support services billed against individual participant plans, with pricing governed by the NDIS Pricing Arrangements and Price Limits 2024-25. Go-to-market is direct-to-participant via a free consultation funnel and a 48-hour service-start promise, supported by a content-led digital presence (website, blog, Facebook, Instagram). The company employs 51-100 people, holds no disclosed institutional funding, and operates as an independent private entity with no parent company or M&A history.
Help 4 Heroes firmographics
Firmographics- Name
- Help 4 Heroes
- Legal name
- Help 4 Heroes Pvt Ltd
- Website
- https://help4heroes.com.au
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Help 4 Heroes is a Queensland-based registered NDIS provider delivering disability support services — including Specialist Disability Accommodation, Supported Independent Living, community nursing, and personal care — across eight regions to NDIS-funded participants.
- Ownership category
- akta.pro rank
Help 4 Heroes industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)
- akta.pro secondary industries
- Disability Services & Independent Living Support (BPAGACAG), Injury Prevention, Disability & Rehabilitation Programs (BPADAIAM)
Keywords
Where Help 4 Heroes is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Help 4 Heroes business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- NDIS Funded Disability Support Services: As a registered NDIS provider, Help 4 Heroes generates revenue through government-funded disability support services covered under participant NDIS plans. Services include Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), Short Term Accommodation (STA), Medium Term Accommodation, Overnight Accommodation, Community Nursing Care, Personal Care, Social & Community Participation, Support and Companionship, Household Tasks, and Personal Training. Pricing follows the NDIS pricing guide and price limits.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | NDIS-funded services with pricing based on individual participant plans |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Help 4 Heroes product offering
Product offeringCore offering
Help 4 Heroes is a registered NDIS provider that delivers government-funded disability support services to NDIS participants across Queensland. Its core offerings span accommodation services (SDA, SIL, STA, Medium Term, Overnight, and Shared Living) and personal/community supports (Personal Care, Community Nursing Care, Household Tasks, Support and Companionship, Social & Community Participation, and Personal Training), delivered by trained support workers and nurses.
Product overview
Help 4 Heroes is a registered NDIS service provider offering a comprehensive suite of disability support services across Queensland, Australia. The company operates as a service-based organization rather than a software product platform. Their portfolio centers on accommodation services (Specialist Disability Accommodation, Supported Independent Living, Short/Medium Term Accommodation, Overnight Accommodation, and Shared Living) complemented by personal support services (Personal Care, Community Nursing Care, Household Tasks, Support and Companionship, Social & Community Participation, and Personal Training). The services are designed to support NDIS participants at various levels of need, from high-support SDA housing to community-based assistance, all delivered by trained support professionals across Brisbane, Gold Coast, Logan, Ipswich, Redland, Moreton Bay, Toowoomba, and Hervey Bay regions.
Differentiator
Problem solved
Functional benefit
Products and services
- Specialist Disability Accommodation (SDA)
- Supported Independent Living (SIL)
- Short Term Accommodation (STA)
- Medium Term Accommodation
- Overnight Accommodation
- Community Nursing Care
- Personal Care
- Social & Community Participation
- Support and Companionship
- NDIS Shared Living
- Household Tasks
- Personal Training
Quantifiable outcome
- Service can begin in as little as 48 hours after initial consultation
- +1 more outcomes
Companies that use Help 4 Heroes
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
Help 4 Heroes technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Help 4 Heroes partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights4 records
Help 4 Heroes competitors and assessment
Company assessmentEmerging players
- Hireup: NDIS-registered platform enabling participants to find, hire, and manage support workers directly — represents the technology-enabled alternative to traditional NDIS providers and potential disintermediation risk for Help 4 Heroes.
- Mable: Australia's leading NDIS digital marketplace connecting participants directly with support workers; competes with traditional registered providers like Help 4 Heroes by enabling self-directed, lower-cost service models.
Direct peers
- Kuremara: NDIS-registered provider offering supported independent living, personal care, and community nursing in multiple states; comparable mid-sized operator with similar service breadth.
- Home Caring: Australian NDIS and aged care provider offering in-home support, personal care, and community nursing across multiple states; competes with Help 4 Heroes for NDIS participants in overlapping service categories.
- Better Rehab: Australia-wide registered NDIS allied health provider delivering occupational therapy, physiotherapy, and rehab services funded under NDIS plans — adjacent clinical NDIS line items comparable to Help 4 Heroes' Community Nursing Care offering.
- LiveBig: Registered NDIS provider offering therapy, positive behavior support, and specialist disability accommodation across multiple Australian states — comparable participant cohort and SDA/SIL portfolio overlap.
- Strive Care: NDIS-registered disability support provider offering SIL, personal care, community participation, and household tasks across Queensland — directly overlapping service catalog and participant base.
- myPlace Support: Registered NDIS provider offering SIL, SDA, and community participation services across Queensland and other Australian states — overlapping operating model and participant segments.
- Focus Care: Queensland-headquartered registered NDIS provider offering personal care, SIL, community nursing, and SDA services across multiple regions — directly comparable operating model and geography to Help 4 Heroes.
Regional players
- Caring Approach: NDIS and aged care provider delivering in-home care, personal care, and respite services primarily across Victoria — comparable service model in a different geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Help 4 Heroes social profiles
Digital presenceHelp 4 Heroes financial estimates
Financial estimateRevenue estimate
Valuation estimate
Help 4 Heroes leadership team
Management profileNumber of profiles
Profiles1 record
Help 4 Heroes funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Help 4 Heroes M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Help 4 Heroes
What does Help 4 Heroes do?
Help 4 Heroes is a registered NDIS provider that delivers government-funded disability support services to NDIS participants across Queensland. Its core offerings span accommodation services (SDA, SIL, STA, Medium Term, Overnight, and Shared Living) and personal/community supports (Personal Care, Community Nursing Care, Household Tasks, Support and Companionship, Social & Community Participation, and Personal Training), delivered by trained support workers and nurses.
Is Help 4 Heroes a public or private company?
Help 4 Heroes is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Help 4 Heroes founded?
Help 4 Heroes was founded in 2015. It employs 51 to 100 people.
Where is Help 4 Heroes based?
Help 4 Heroes is headquartered in Brisbane, Australia, in the Oceania region.
How does Help 4 Heroes make money?
One revenue line is on record: NDIS Funded Disability Support Services.
Who are Help 4 Heroes's main competitors?
Emerging players on record are Hireup and Mable. Direct peers are Kuremara, Home Caring, Better Rehab, LiveBig, Strive Care, myPlace Support and Focus Care. Caring Approach is listed as a regional player.
Does Help 4 Heroes have an API?
No public API is recorded for Help 4 Heroes.
What industry is Help 4 Heroes in?
Help 4 Heroes's product category is Disability Support Services. Its primary akta.pro industry code is BPAGALAM, Disability Services & Assistive Solutions (Accessibility, Assistive Tech), with a secondary code of BPAGACAG, Disability Services & Independent Living Support. Its NAICS code is 62412 and its SIC code is 8300.