What Vono Telecom does

Vono Telecom (legal name Vono Tecnologia, CNPJ 30.842.345/0001-53) is a privately held Brazilian telecommunications operator and technology company headquartered in Belo Horizonte, Minas Gerais. Founded in 2010, it has operated for over 15 years as a multi-product B2B communications provider holding ANATEL STFC authorization and its own RN1 numbering resource (authorization 0483), which enables independent telecom operations across all 67 Brazilian area codes and 5,500+ municipalities. The platform combines VoIP telephony (virtual fixed numbers, 0800, cloud PABX with ACD/URA, SIP Trunk), mobile services via MVNO with physical SIM and eSIM, M2M/IoT chips, electronic security (CFTV, monitored alarms, remote concierge), vehicle tracking and fleet management, corporate SMS, and a 24/7 outsourced monitoring center under a unified portfolio of sub-brands (Fale Vono, Vono Segurança, Vono Rastreamento, Vono Celular, Vono 360 Wholesale).

The underlying technology is a proprietary cloud platform built around SIP Trunk infrastructure, virtual PABX with ACD/IVR, integrated CRM/ERP APIs and webhooks, and a customer self-service portal (Meu Vono). The platform supports white-label deployment for ISPs, operators, and integrators, and operates a 24/7 monitoring center with proactive voice intervention capability. Revenue is generated primarily through subscription-based recurring fees (monthly billing per telephony extension, monitoring point, tracking device, or mobile line), supplemented by usage-based SMS charges, wholesale infrastructure services, and custom project work.

The go-to-market is hybrid: a fully digital self-service onboarding flow and online contracting for small and medium businesses, inside sales via 0800 and WhatsApp, and field sales with dedicated account managers for large multi-site enterprise customers and white-label partners. The company targets three primary segments — small and medium businesses, large enterprises with multi-branch operations, and ISPs/operators/telecom providers — and two secondary verticals: condominiums and transportation/logistics. Pricing is quote-based with no contract fidelity.

Name

Vono Telecom

Legal name

Vono Tecnologia

Website

https://falevono.com.br

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Vono Telecom (legal name Vono Tecnologia) is a Brazilian B2B telecommunications operator and technology company offering VoIP, MVNO mobile/eSIM/M2M, electronic security, and fleet tracking under one platform, serving SMEs, large enterprises, ISPs, and operators nationally across all 67 Brazilian DDDs.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Custom Computer Programming Services (541511)

SIC

Communications Services, Nec (4899), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Remote Monitoring & Management (RMM) Services (BPAEABAA)

Keywords

• Cloud telephony services
• VoIP telecommunications
• Electronic security monitoring
• Vehicle tracking platform
• MVNO mobile services

Headquarters

HQ city

Belo Horizonte

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. VoIP Telecommunications Services: Subscription and usage-based revenue from VoIP services including virtual numbers (0800, DID), PABX Virtual, SIP Trunk, and cloud telephony. Recurring monthly revenue from enterprise and SMB customers using the platform.
2. Mobile Telephony (MVNO): Corporate mobile services through MVNO model with physical SIM, eSIM, and M2M/IoT chips. Revenue from connectivity subscriptions and usage charges.
3. SMS and Messaging: Corporate SMS services for notifications, authentication, and automated communication. Volume-based pricing for high-volume messaging.
4. Security Monitoring: Monthly monitoring fees for alarm systems, CFTV, remote concierge, and outsourced monitoring centers. Professional monitoring with 24/7 response capabilities.
5. Vehicle Tracking & Fleet Management: GPS tracking subscriptions, telematics services, and fleet management platform access. Recurring revenue plus device/hardware sales for vehicle installations.
6. Wholesale/White Label: Infrastructure and platform services for ISPs, operators, and enterprises seeking to resell or white-label telecommunications, security, and tracking solutions. Volume-based wholesale pricing.
7. Technical Projects & Custom Solutions: Custom security and telecommunications project design, installation, and ongoing maintenance services. Professional services for personalized solutions.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Vono is a Brazilian telecommunications operator providing an integrated ecosystem of corporate telephony (VoIP, PABX Virtual, SIP Trunk, 0800 and fixed virtual numbers), MVNO mobile telephony and SMS, M2M/IoT connectivity, electronic security (monitored alarms, CFTV, remote concierge), vehicle tracking and fleet management, and 24/7 monitoring center services. It operates its own ANATEL RN1 numbering resource (authorization 0483) and delivers services across all 67 Brazilian DDDs through a proprietary cloud platform accessible via the self-service portal Meu Vono. White-label platform and APIs enable ISPs, operators, and integrators to resell the services under their own brand.

Product overview

Vono Telecom is a comprehensive telecommunications and technology platform offering a unified ecosystem of voice, mobile, security, tracking, and monitoring services for businesses, operators, and professional operations. The product portfolio is organized into four main sub-brands: Fale Vono (corporate communication and VoIP), Vono Segurança (electronic security), Vono Rastreamento (vehicle tracking and fleet management), and Vono 360 Wholesale (wholesale infrastructure). Core products include virtual fixed numbers (Número Fixo Virtual), 0800 numbers, cloud PABX with IVR, SIP Trunk, mobile telephony with physical SIM and eSIM, SMS, M2M/IoT connectivity, monitored alarms, CCTV, remote reception, vehicle tracking, fleet management, and 24-hour monitoring centers. The platform also offers white label solutions for wholesale partners and MVNO operators. Integration capabilities via APIs enable connection to corporate systems and third-party platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Meu Vono: Customer self-service platform for managing telecommunications services, numbers, consumption and operations.
• Fale Vono
• Vono Segurança
• Vono Rastreamento
• Vono 360 Wholesale
• Vono Celular

Products and services

• Número Fixo Virtual (Virtual Fixed Number) Virtual fixed telephone numbers providing Brazilian businesses local presence in any DDD region with centralized management and mobility; designed for companies that need professional telephony without physical lines.
• Número 0800 Virtual (0800 Toll-Free) Toll-free 0800 virtual numbers for professional customer service and corporate relationship management, available nationally across Brazil.
• PABX Virtual & URA Cloud-based PABX platform providing virtual extensions, automatic call distribution (ACD), IVR/URA menus, call queuing, recordings, and real-time reports for professional call center and corporate service operations without physical hardware.
• SIP Trunk Secure and scalable SIP trunk connectivity for IP PBX systems and large-scale enterprise operations, supporting multiple concurrent channels and integrating with existing IP infrastructure.
• Portabilidade VoIP (Number Portability) Number portability service that allows businesses to migrate existing fixed or mobile numbers to Vono without losing their numbering.
• Vono Celular (Corporate Mobile) Corporate mobile telephony delivered as an MVNO with physical SIM cards, eSIM, and integration with business operations; targets enterprises requiring mobile connectivity integrated with cloud telephony.
• SMS Corporativo Corporate messaging service for notifications, authentication, and automated communications with volume-based pricing for high-volume messaging.
• Chip M2M (M2M/IoT Connectivity) M2M and IoT connectivity chips enabling devices, machines, and automation systems to communicate over cellular networks, serving tracking, smart devices, and industrial automation use cases.
• Alarme Monitorado (Monitored Alarm) Monitored alarm system with 24x7 professional monitoring, property protection, and integrated rapid response, delivered under the Vono Segurança sub-brand.
• Câmeras de Segurança (CFTV) Intelligent CCTV solutions with remote access, cloud recording, and real-time monitoring capabilities for business and condominium security.
• Portaria Remota (Remote Concierge) Remote reception service with intelligent access control, 24-hour attendance, and integrated monitoring that replaces physical concierge staff for condominiums and commercial buildings.
• Manutenção Preventiva (Preventive Maintenance) Preventive maintenance services for electronic security systems to ensure maximum stability and operational continuity of installed alarm and CFTV equipment.
• Rastreamento Veicular (Vehicle Tracking) Real-time GPS vehicle tracking with intelligent monitoring, asset protection, route optimization, geofencing, remote engine blocking, predictive maintenance alerts, and complete management via mobile app.
• Gestão de Frotas e Telemetria (Fleet Management & Telemetry) Fleet management platform with telemetry, operational control, and real-time intelligent monitoring for companies managing delivery, transportation, and field-service fleets.
• Central de Monitoramento 24h (24-Hour Monitoring Center) 24-hour monitoring center with advanced technology, specialized staff, real-time voice intervention capabilities, and integrated operational management for alarms, tracking, remote reception, and critical operations.
• Projetos Personalizados (Custom Projects) Custom projects in electronic security, intelligent monitoring, and corporate infrastructure tailored to specific business needs, including design, installation, and ongoing maintenance.
• Vono 360 Wholesale Wholesale telecommunications infrastructure platform for operators, ISPs, integrators, and large operations including SIP trunk wholesale, PABX white label, SMS wholesale, MVNO mobility, virtual numbers, M2M/IoT chips, white-label tracking platform, and outsourced 24-hour monitoring center.

Quantifiable outcome

• Up to 50% reduction in telecommunications costs compared to traditional fixed telephony
• +3 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Omnilink: Brazilian vehicle tracking and fleet telematics provider with monitoring center services. Comparable to Vono's combined tracking + 24/7 monitoring center offering for fleets and assets.
• Mundivox: Brazilian regional telecom and VoIP provider serving SMBs and ISPs with cloud telephony, internet, and wholesale services. Comparable to Vono in Brazilian B2B/ISP target market and bundled voice + connectivity positioning.
• Sascar: Leading Brazilian fleet management and vehicle tracking provider for logistics and corporate fleets. Directly comparable to Vono Rastreamento in fleet telemetry, GPS tracking, and route optimization offerings.
• TotalVoice: Brazilian VoIP/UCaaS operator offering cloud PABX, SIP Trunk, 0800, and messaging for SMBs and enterprises. Directly comparable to Vono's Fale Vono product line in target customer, technology stack, and Brazilian-only footprint.
• Verisure Brasil: Brazilian monitored-alarm and electronic security operator with 24/7 monitoring centers. Comparable to Vono Segurança's monitored alarm, CFTV, and remote concierge offerings in B2B/condominium segments.

Broad incumbents

• Oi: Brazilian incumbent telecom operator with fixed-line, mobile, and enterprise services. Comparable to Vono in telephony and enterprise communications despite restructured balance sheet and smaller mobile footprint.
• Intelbras: Large Brazilian incumbent in telecom hardware, electronic security (CFTV, alarms), and networking. Overlaps with Vono's PABX, security, and access-control lines but with a much broader hardware-led portfolio and national manufacturing scale.
• TIM Brasil: Brazilian mobile carrier with growing enterprise/cloud communications portfolio (TIM Live, TIM Empresas). Comparable to Vono across mobile, M2M/IoT, and corporate communications with much larger infrastructure.
• Claro Brasil: Major Brazilian telecom operator across fixed, mobile, and corporate solutions. Overlaps with Vono's telephony, mobile, and enterprise communications offerings, particularly through its own UCaaS/hosted PABX services.
• Vivo (Telefônica Brasil): Largest Brazilian telecom incumbent offering fixed, mobile, broadband, and enterprise cloud communications. Comparable to Vono across telephony, mobile (MVNO host territory), and enterprise communications but with substantially larger scale and bundled content.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/fale.vono
• LinkedInlinkedin.com/company/grupo-vono
• Instagraminstagram.com/grupo.vono

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vono Telecom