Centre de santé et de services sociaux de Beauce

What Centre de santé et de services sociaux de Beauce does

Santé Québec Chaudière-Appalaches, formerly operating as CISSS de Chaudière-Appalaches and legally named Centre intégré de santé et de services sociaux de Chaudière-Appalaches, is a publicly mandated integrated health and social services center serving the Chaudière-Appalaches region of Quebec, Canada. The organization operates as part of the provincial Santé Québec system and provides the full continuum of public healthcare and social services to residents across seven MRCs (Lévis, Lotbinière, Beauce, Etchemins, Bellechasse, Montmagny, L'Islet). Its care delivery network comprises four regional hospitals (Hôtel-Dieu de Lévis, Hôpital de Montmagny, Hôpital de Saint-Georges de Beauce, Hôpital de Thetford), local community service centres (CLSCs), long-term care facilities (CHSLD and Maisons des aînés et alternatives), specialized units (hyperbaric medicine, complex wound clinic, cancer screening), and digital access points (GAP Numérique, 811 Info-Santé). It also operates an in-house research centre (Centre de recherche du CISSS de Chaudière-Appalaches).

The organization's core technology stack consists of established healthcare information systems rather than proprietary platforms: CristalNet (electronic health records), PACS-Synapse (picture archiving and communication for medical imaging), Crescendo (medical dictation), and Pétal (physician scheduling). These systems enable integration and interoperability across the regional hospital and CLSC network. Academic integration is anchored through Université Laval, with GMF-U teaching designations at Lévis and Etchemins supporting residency training and medical education. The institution holds Agrément Canada accreditation.

The entity operates exclusively as a publicly funded institution under Quebec's universal health insurance system (RAMQ). All services are funded through provincial government allocations; non-residents or services outside the RAMQ mandate may incur fees. There is no private equity, venture capital, or public market ownership; control rests with the provincial health authority. The business model therefore carries no commercial customer churn risk but is fully exposed to provincial budgetary and policy decisions. The organization has 10,000+ employees, an active capital modernization program at Hôtel-Dieu de Lévis, and recently rebranded from CISSS de Chaudière-Appalaches to Santé Québec Chaudière-Appalaches as part of Quebec's 2024 provincial health system restructuring.

Name

Centre de santé et de services sociaux de Beauce

Legal name

Centre intégré de santé et de services sociaux de Chaudière-Appalaches

Website

https://cisssca.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Santé Québec Chaudière-Appalaches is a publicly mandated integrated health and social services center operating four regional hospitals, CLSCs, and long-term care facilities to deliver universal healthcare across Quebec's Chaudière-Appalaches region.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

Health Care and Social Assistance (62), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Skilled Nursing Care Facilities (8051), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Critical Access & Rural Hospitals (HLAFAAAG), Affordable / Low-Income Assisted Living (Medicaid Waiver Focused) (HLADABAE), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Public health services
• Hospital care
• Community health centers
• Long-term care
• Mental health services

Headquarters

HQ city

Quebec

HQ country

Canada

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Distribution channels5 records

Marketing channels8 records

Core offering

Publicly funded integrated health and social services centre delivering hospital care, local community health (CLSC) services, residential and long-term care (CHSLD), mental health, youth protection, rehabilitation, and addiction services to the population of the Chaudière-Appalaches region in Quebec. Services are delivered through a regional network of facilities and are financed by the Quebec government and the RAMQ public health insurance plan.

Product overview

Santé Québec Chaudière-Appalaches (formerly CISSS de Chaudière-Appalaches) is a public integrated health and social services center that operates as a unified platform delivering comprehensive healthcare services across the Chaudière-Appalaches region. The organization operates through multiple hospitals (Hôtel-Dieu de Lévis, Hôpital de Montmagny, Hôpital de Saint-Georges de Beauce, Hôpital de Thetford), CLSC community health centers, long-term care facilities (CHSLD, MDAA), specialized services (hyperbaric medicine, cancer care, mental health), and digital access services (GAP Numérique). The ecosystem includes a dedicated research center supporting clinical and scientific research. Services span preventive care (vaccination, screening programs), acute care (surgery, emergency), home care (Soutien à domicile), rehabilitation, mental health, maternal health, child development (Programme Agir tôt), youth services (Projet Aire ouverte), and disability services. This is not a software product company but a healthcare service provider.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital care services Acute, specialized, and general hospital care delivered through the regional hospital network for residents of the Chaudière-Appalaches region.
• CLSC community health services Local community service centres (CLSCs) providing front-line primary health care, prevention, home care, and social services to residents across the region.
• CHSLD long-term care services Residential and long-term care centres (CHSLDs) providing accommodation and care for elderly residents and adults with significant loss of autonomy.
• Mental health services Specialized mental health prevention, treatment, and rehabilitation services offered to the population of Chaudière-Appalaches.
• Youth protection services Statutory child and youth protection services, including intervention, family support, and out-of-home placement under Quebec's Youth Protection Act.
• Rehabilitation services Physical, intellectual, and psychosocial rehabilitation services for children, adults, and seniors with disabilities or functional limitations.
• Addiction services Prevention, assessment, treatment, and rehabilitation services for individuals with alcohol, drug, gambling, or other addiction-related problems.
• Info-Santé 811 telephone helpline 24/7 nurse-staffed telephone helpline providing non-urgent health advice and triage for residents of the region.
• GAP online appointment booking Online platform enabling patients to book, change, or cancel appointments for selected health services offered by the network.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Université LavalcoreStrategic or Co-development PartnerAcademic partnership for medical education, with teaching hospitals at Hôtel-Dieu de Lévis, Hôpital de Montmagny, Hôpital de Saint-Georges, and Hôpital de Thetford hosting medical students, residents, and externs. Includes GMF-U (University Family Medicine Group) affiliations.
• Service de sécurité incendie et de sécurité civile de la Ville de MontmagnyminorStrategic or Co-development PartnerEmergency preparedness collaboration for mass casualty incident simulations and response coordination with local fire services
• Ambulances L'Islet-SudminorStrategic or Co-development PartnerEmergency medical services partnership for ambulance transport and pre-hospital emergency care coordination
• Société des traversiers du QuébecminorStrategic or Co-development PartnerEmergency preparedness partnership for regional emergency response coordination across waterways
• Sûreté du QuébecminorStrategic or Co-development PartnerPublic safety partnership for emergency response coordination and security operations
• GMF-U de LéviscoreStrategic or Co-development PartnerUniversity-affiliated family medicine group providing teaching and clinical training for medical residents
• GMF-U des EtcheminscoreStrategic or Co-development PartnerUniversity-affiliated family medicine group in the Etchemins region providing teaching and clinical training

Recent moves6 records

Expansion highlights3 records

Direct peers

• CIUSSS du Nord-de-l'Île-de-Montréal: Montreal-based CIUSSS with a comparable integrated portfolio and university-affiliated teaching hospitals, offering contrast on urban density versus Chaudière-Appalaches' regional spread.
• CISSS de la Côte-Nord: Regional CISSS covering a large, low-density territory in Quebec — directly comparable in mandate, scope of services (hospitals, CLSCs, CHSLD, mental health, home care), and rural service-delivery challenges.
• CIUSSS de la Capitale-Nationale: Quebec CIUSSS anchored by a major teaching hospital (CHU de Québec) with academic and research mandates, comparable to the Hôtel-Dieu de Lévis teaching role in Chaudière-Appalaches.
• CISSS de Laval: Quebec CISSS offering the same integrated hospital-CLSC-CHSLD-public-health portfolio, but in a denser urban setting — useful as a comparator on cost structure and service mix.
• CISSS du Bas-Saint-Laurent: Quebec CISSS serving a similarly dispersed, partly rural population. Comparable portfolio of regional hospitals, CLSCs, long-term care homes, and home support services under the same Santé Québec governance umbrella.
• CIUSSS du Saguenay–Lac-Saint-Jean: Quebec CIUSSS combining integrated health and social services with a university-teaching mandate, mirroring the academic partnerships held by the subject organization with Université Laval.
• CISSS de la Montérégie-Centre: Another Quebec CISSS delivering integrated hospital, CLSC, CHSLD, and home care services under Santé Québec. Operates with the same mandate structure, funding model (RAMQ), and provincial reporting framework, making it the closest operational comparator.
• CISSS de l'Outaouais: Quebec CISSS providing the full integrated health and social services mandate across a mixed urban-rural region, comparable in scope and public-sector operating constraints.

Broad incumbents

• Alberta Health Services: Single provincial health authority in Alberta delivering the full continuum of hospital, community, long-term, and public-health services — a broader incumbent comparator for integrated publicly-funded delivery networks.

Regional players

• Vancouver Coastal Health: Canadian regional health authority operating hospitals, community, and home-care services across a defined geography under a public mandate — analogous in mandate and integrated delivery model, though in a different province.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/santeqc_ca
• YouTubeyoutube.com/@santequebec_ca
• Facebookfacebook.com/santequebec.chaudiereappalaches
• LinkedInlinkedin.com/company/santequebec-chaudiere-appalaches
• Instagraminstagram.com/santequebec.ca

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds2 records

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centre de santé et de services sociaux de Beauce