Top to Toe Health

What Top to Toe Health does

Top to Toe Health is an Australian allied health clinic headquartered at the Victorian Specialist Centre in Templestowe Lower (Lower Templestowe), Victoria. Founded in 2003 as Manningham Sports and Rehabilitation Centre and rebranded in 2007, the clinic operates as a multi-disciplinary practice offering 15+ services across physiotherapy, podiatry, exercise physiology, myotherapy, dietetics and nutrition, psychology, speech pathology, clinical Pilates, personal training, women's health physiotherapy, custom orthotics, and shockwave therapy. Leadership comprises Director and physiotherapist Michael Chan (20+ years specialising in TMJ dysfunction and complex regional pain syndrome) and Practice Manager Michelle de Boer, with practitioners described as independent associates working under the Top to Toe Health brand. The clinic reports over 20,000 consultations annually, serves more than 40,000 community members, and is trusted by over 200 referring doctors and specialists. It holds NDIS registration, Home Care Package approval, and a teaching clinic affiliation with the University of Melbourne and La Trobe University.

Revenue is generated primarily through fee-for-service consultations, supplemented by rebates and bulk-billing arrangements via BUPA Members First, NIB First Choice, Medicare Chronic Disease Management plans, NDIS, TAC claims, and Home Care Package funding. Patient acquisition blends direct online booking through HotDoc, GP and specialist referrals, insurance provider networks, the "Together with Top to Toe" community outreach program, and word-of-mouth. Service delivery is structured across three channels: in-clinic consultations, telehealth via HotDoc's encrypted video platform, and home visits for NDIS and aged-care clients, with incremental revenue from renting consultation rooms to independent medical specialists including orthopaedic surgeons. Technology investments include digital foot scanning for custom orthotic fabrication, Guided DolorClast (EMS) shockwave therapy equipment, and telehealth infrastructure; no proprietary AI/ML systems are evidenced.

Recognition includes the 2015 Manningham Business Excellence Awards (Business of the Year and Professional Services Business of the Year), 2019 MyBusiness Awards national finalist for Health Services Business of the Year, and 2020 Australian Small Business Champion Awards finalist. The practice is privately held with no disclosed institutional funding, no parent company, and operates from a single physical location open six days per week with 11–50 staff.

Name

Top to Toe Health

Legal name

Top to Toe Health

Website

https://toptotoe.com.au

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Top to Toe Health is a multi-disciplinary allied health clinic in Templestowe Lower, Victoria, offering physiotherapy, podiatry, dietetics, psychology, speech pathology, and related services to over 40,000 community members via fee-for-service, private insurance, and government-funded programs.

Ownership category

akta.pro rank

Product category

Allied Health Services

NAICS

Offices of Podiatrists (621391), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Misc Health & Allied Services, Nec (8090), Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro industry

PRIMARYHLAKALAG

Foot & Ankle

Healthcare & Life Sciences/Specialist Medical Practice/Orthopedics & Sports Medicine

SECONDARYHSABADAF

Orthopedic & Musculoskeletal Rehab In-Home

Home & Personal Services/Elder Care & In-Home Care Services/Rehabilitation Therapy (PT/OT/SLP) In-Home

Keywords

• Allied health services
• Physiotherapy clinic
• Podiatry services
• Exercise physiology
• Clinical pilates

Headquarters

HQ city

Templestowe Lower

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Fee-for-Service Consultations: Direct patient payments for consultations across all services including physiotherapy, podiatry, myotherapy, exercise physiology, dietetics, psychology, speech pathology, and personal training. Rebates available through private health insurance, Medicare, NDIS, and other funded programs.
2. Private Health Insurance Rebates: Bulk billing for BUPA Members First providers with exclusive rates and potentially gap-free for children under 25. NIB First Choice Provider network offering lower fees and on-the-spot claiming.
3. NDIS Funded Services: Registered NDIS provider delivering physiotherapy, podiatry, exercise physiology, dietetics, myotherapy, and psychology services under various support categories for participants with disabilities.
4. Home Care Package Services: Approved provider for Home Care Packages within Manningham City, offering exercise physiology, physiotherapy, dietetics, and podiatry to support older people remaining independent.
5. TAC Claims: Transport Accident Commission claiming for motor vehicle accident patients. Treatment by physiotherapists, exercise physiologists, and podiatrists with TAC claim coverage.
6. Medicare Care Plans: Services accessible via GP referrals under Medicare Care Plans (Chronic Disease Management). Exercise physiology and other allied health services partially funded through Medicare.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Top to Toe Health is a multi-disciplinary allied health clinic providing physiotherapy, podiatry, exercise physiology, myotherapy, dietetics, psychology, speech pathology, personal training, and on-site medical specialist consultations. Services are delivered through in-clinic appointments, telehealth video consultations, and home visits, with funding support accepted from NDIS, Medicare, TAC, Home Care Packages, and private health insurers including BUPA and NIB.

Product overview

Top to Toe Health is an allied health clinic operating as a multi-disciplinary healthcare practice rather than a single product. The core offering is an integrated healthcare platform providing over 15 distinct health services including Physiotherapy, Podiatry, Exercise Physiology, Clinical Pilates, Myotherapy, Dietetics & Nutrition, Psychology, Speech Pathology, and Personal Training. Specialized services include Shockwave Therapy, Women's Health physiotherapy, and the GLA:D Australia osteoarthritis program. Services are delivered through clinic-based consultations, Telehealth, and home visits, with funding support through NDIS and Home Care Packages. The practice also hosts Medical Specialists including orthopaedic surgeons for integrated patient care.

Differentiator

Problem solved

Functional benefit

Products and services

• Physiotherapy Assessment, treatment, and rehabilitation for injuries, musculoskeletal conditions, post-surgical recovery, and sports injuries, delivered by qualified physiotherapists to individuals across all ages.
• Podiatry Foot, ankle, and lower limb care including skin and nail treatment, custom orthotics, nail surgery, and children's foot development assessments delivered by podiatrists.
• Exercise Physiology Exercise-based treatment for chronic disease management, rehabilitation, NDIS support, and falls prevention delivered by accredited exercise physiologists.
• Clinical Pilates Specialized one-on-one and group Pilates sessions led by qualified physiotherapists for core strengthening, rehabilitation, and injury prevention.
• Myotherapy
• Dietetics & Nutrition Accredited practicing dietitian services for fertility, metabolic health, diabetes management, and chronic disease nutrition delivered to individuals.
• Psychology Mental health services including therapy for anxiety, depression, trauma, autism assessments, and ADHD evaluations delivered by registered psychologists.
• Speech Pathology Assessment and treatment for speech delays, language development, autism support, and swallowing disorders delivered by speech pathologists.
• Personal Training One-on-one fitness coaching including pre/postnatal exercise, strength training, and men's health programs delivered by qualified personal trainers.
• Shockwave Therapy (SWT) Non-invasive treatment using high-energy shock waves for chronic tendon and muscle pain including plantar fasciitis, tennis elbow, and Achilles pain.
• Women's Health Physiotherapy Pelvic floor physiotherapy, prenatal/postnatal care, and treatment for incontinence and pelvic pain delivered by specialized physiotherapists.
• Telehealth Consultations Remote healthcare consultations via video conferencing and telephone for physiotherapy, exercise physiology, dietetics, nutrition, and psychology services.
• NDIS Registered Services NDIS-registered provider offering physiotherapy, podiatry, exercise physiology, dietetics, myotherapy, and psychology for participants with disabilities.
• Home Care Package Services In-home and clinic-based health services for older Australians under government-funded home care packages supporting independence.
• GLA:D Australia Program Education and exercise program for knee and hip osteoarthritis based on Danish research, shown to reduce symptom progression by 32%.
• Type 2 Diabetes Group Program Group program of 8 sessions over 4 weeks (4 education + 4 exercise) for diabetes management, with minimal out-of-pocket costs after Medicare rebates.
• Medical Specialists (Orthopaedic Surgeons) On-site orthopaedic surgeons including specialists in spine surgery, knee and shoulder surgery, consulting from the clinic on scheduled days.
• Custom Orthotics Custom-made orthotic insoles prescribed by podiatrists using digital foot scanning and gait analysis, manufactured by partner orthotic laboratories.

Quantifiable outcome

• Over 20,000 consultations per year delivered to the community
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• BUPAcoreChannel Partner/ Reseller/ DistributorBUPA Members First Network provider offering exclusive rates on physiotherapy, podiatry, and Clinical Pilates. Potentially gap-free coverage for children and dependants under 25 on eligible family policies. ADF Health Services Contract provider.
• NIBcoreChannel Partner/ Reseller/ DistributorNIB First Choice Provider network offering reduced treatment fees and on-the-spot claiming for physiotherapy services. Includes NIB partner members (AAMI, Apia, Qantas, Suncorp, TAL, IMAN, Australian Health Plans, United Healthcare Global).
• Melbourne Orthopaedic GroupcoreStrategic or Co-development PartnerPartnership with Mr Matthew Evans, Orthopaedic Surgeon from Melbourne Orthopaedic Group. Consulting from Top to Toe Health on alternating Tuesday afternoons and Wednesday mornings for knee and shoulder surgery patients.
• HotDoccoreTechnology or IntegrationOnline booking platform enabling patients to book appointments online with specific therapists. Secure, encrypted platform also used for telehealth consultations.
• University of MelbourneminorStrategic or Co-development PartnerAffiliated with University of Melbourne School of Health Sciences for training physiotherapy students. One of few private allied health teaching clinics in Victoria.
• La Trobe UniversityminorStrategic or Co-development PartnerAffiliated with La Trobe University School of Allied Health, Human Services and Sport for training physiotherapy, podiatry, and nutrition students.
• GLA:D AustraliaminorStrategic or Co-development PartnerCertified provider of GLA:D (Good Life with Arthritis Denmark) Australia program - education and exercise program for osteoarthritis management developed in Denmark.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Others

• GLA:D Australia: Not-for-profit program licensing the osteoarthritis education-and-exercise protocol that Top to Toe delivers — relevant as an ecosystem/program partner rather than a competitor.

Direct peers

• Bounce Health Group: Victorian multi-disciplinary allied health group offering physiotherapy, podiatry, myotherapy, dietetics and exercise physiology across multiple clinics — directly comparable to Top to Toe Health's service mix and geographic market.
• Life Ready Physio: Western Australian physiotherapy and allied health group operating multiple clinics with NDIS, sports rehab and women's health services — comparable multi-disciplinary allied health model.
• Better Rehab: NDIS-registered allied health provider delivering physiotherapy, podiatry, dietetics, exercise physiology and psychology to disability participants — directly comparable to Top to Toe's NDIS service line.
• Flex Out Physiotherapy: Multi-site Australian physiotherapy chain offering manual therapy, NDIS, sports rehab and women's health — directly comparable outpatient allied health model.
• Kieser Australia: Network of strength-and-physiotherapy clinics combining clinical physio with supervised strength training — overlaps Top to Toe's physiotherapy and personal training offering in a clinic-based delivery model.
• Physio Inq: Australian allied health provider combining in-clinic physiotherapy with mobile and community-based NDIS services — comparable delivery model and funding mix.
• Back In Motion Health Group: Australia's largest physiotherapy franchise network offering musculoskeletal rehab, NDIS services and multi-disciplinary care — same allied health delivery model, scaled across hundreds of sites.

Broad incumbents

• Healthia Limited: ASX-listed allied health platform (owns Back In Motion, iOrthotics, Entire Health and other clinics) operating physiotherapy, podiatry and orthotics services at scale — a broader incumbent in the same allied health category.
• Plena Healthcare: Large Australian allied health provider delivering physiotherapy, dietetics, podiatry and speech pathology across aged care, NDIS and home care settings — overlapping with Top to Toe's Home Care Package and NDIS service lines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/toptotoehealth
• LinkedInlinkedin.com/company/top-to-toe-health

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Top to Toe Health