Martines
Martines Office World is a privately held Sicilian IT reseller and integrator selling fiscal hardware, POS systems, and management software (Business Cube, Passepartout) to small and medium retailers, restaurants, and enterprises across all nine Sicilian provinces, with 30+ years of operation and ISO 9001 certification.
- Company typePrivate
- Founded1980
- HeadquartersCanicattì, Italy
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Martines does
Martines Office World S.r.l. is a privately held Italian IT solutions provider and authorized reseller/integrator headquartered in Canicattì, Sicily, operating exclusively across the nine Sicilian provinces. Founded in the 1980s (operating over 30 years), the company serves small and medium businesses, artisans, and professional studios with a portfolio spanning fiscal hardware, point-of-sale systems, hospitality and retail management software, and IT infrastructure. The company holds ISO 9001:2015 certification for its autonomous fiscal register laboratory, making it a qualified service provider for Italian Registratori Telematici — electronic devices that transmit sales data in real time to the Agenzia delle Entrate under Italy's electronic receipt and invoicing mandates.
The company's core technology offering combines resold fiscal hardware (RCH Android POS systems, NCR Orderman handhelds, Kyocera multifunction printers, Epson fiscal printers, Dibal and Waage weighing systems, Dell servers) with integrated management software platforms including Business Cube ERP (NTS Informatica), Passepartout Retail, Passepartout Menu, Lasersoft Retail/Gerì, and Sicilware SIA III. These components are deployed as integrated solutions covering point-of-sale, inventory management, ERP administration, CRM, production planning, kitchen-display coordination, customer loyalty, and EU-mandated product labelling. All solutions integrate with Italy's electronic fiscal infrastructure (scontrino elettronico, fattura elettronica, Lotteria degli Scontrini) and support mobile access via Windows, Android, iOS, and macOS apps.
Martines operates a direct-to-customer go-to-market model with no third-party distribution layer, combining on-site visits (primarily in Agrigento and Caltanissetta provinces) with remote teleassistenza and a 24/7 ticket-based support portal. Revenue is generated through four streams: (1) hardware resale, (2) software licensing and subscriptions including cloud access, (3) operational leasing (Noleggio Operativo) of complete IT systems on 2-5 year terms, and (4) ongoing support, maintenance, and professional services. Pricing is quote-based and not publicly disclosed. The company is privately funded with no disclosed institutional investment, venture capital, or external funding rounds.
Martines firmographics
Firmographics- Name
- Martines
- Legal name
- Martines Office World S.r.l.
- Website
- https://martinesofficeworld.it
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Martines Office World is a privately held Sicilian IT reseller and integrator selling fiscal hardware, POS systems, and management software (Business Cube, Passepartout) to small and medium retailers, restaurants, and enterprises across all nine Sicilian provinces, with 30+ years of operation and ISO 9001 certification.
- Ownership category
- akta.pro rank
Martines industry classification
Industry- Product category
- IT Solutions and Office Automation
- NAICS
- Office Equipment Merchant Wholesalers (42342), Computer Systems Design and Related Services (54151), Office Machinery and Equipment Rental and Leasing (53242), Custom Computer Programming Services (541511)
- SIC
- Retail-Computer & Computer Software Stores (5734), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG)
- akta.pro secondary industries
- Business/Enterprise IT Hardware Retail (Workstations, Servers, POS) (CRACABAJ), Lease, Warranty & Maintenance Management Services (BPAEAOAL), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where Martines is headquartered
LocationHeadquarters
- HQ city
- Canicattì
- HQ country
- Italy
- HQ region
- Europe
Offices1 record
Markets served
Martines business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Hardware Sales: Sale of POS terminals, fiscal cash registers (Registratori Telematici), Android RT POS systems, touchscreen PCs, handheld devices, barcode label printers, scales, industrial weighing systems, printers and photocopiers, servers and workstations.
- Software Licenses and Subscriptions: Sale and resale of ERP/gestionale software (Business Cube, Passepartout Retail, Passepartout Menu) and management software. Cloud/SaaS access via Smart Business Framework.
- Technology Rental / Noleggio: Long-term operational leasing of complete IT systems including servers, PCs, multifunction printers, and management software. Terms of 2-5 years.
- Support, Maintenance and Professional Services: Technical support via ticket system, remote teleassistenza, on-site assistance, software training, hardware maintenance, and system configuration. 24/7 assistance available.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Hardware and software leasing (noleggio operativo) |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Martines product offering
Product offeringCore offering
Martines Office World S.r.l. is an Italian IT solutions provider and authorized reseller operating in Sicily, selling fiscal cash registers (Registratori Telematici), Android POS systems, touchscreen PCs, self-service kiosks, scales, printers, copiers, barcode readers, and IT infrastructure. The company also resells and integrates third-party management software including Business Cube ERP (NTS Informatica), Passepartout Retail and Menu, Lasersoft, and Sicilware SIA III, providing installation, training, 24/7 remote and on-site technical support, and operational leasing (noleggio operativo) of complete IT systems.
Product overview
Martines Office World is an Italian IT solutions provider offering an integrated portfolio of hardware products and software systems for retail, hospitality, and business enterprises. The core software offerings include Business Cube (NTS) ERP platform for comprehensive business process management, Passepartout Menu for restaurant/hospitality operations, and Passepartout Retail for retail store management. These are complemented by fiscal hardware (Registratori Telematici and Android POS systems), POS terminals and handhelds (NCR Orderman, RCH), self-service kiosks, weighing systems, printing/copying equipment, and data security solutions. The company also resells Lasersoft products for retail and hospitality, Sicilware SIA III ERP, and offers IT equipment leasing. Products are sold with installation, training, and 24-hour technical support services.
Differentiator
Problem solved
Functional benefit
Brands
- Business Cube: ERP software by NTS Informatica for business management, featuring integration across all business processes including administration, warehouse, logistics, production, finance, CRM, and customer service.
- Passepartout Menu
- Passepartout Retail
- Euro Privacy
Products and services
- Business Cube ERP ERP software platform by NTS Informatica providing integrated management of workflow, administration, warehouse, logistics, production, finance, CRM, customer service, and point-of-sale operations, with mobile access via Smart Business Framework.
- Passepartout Menu Restaurant management software providing POS, order management, table reservation, inventory control, customer loyalty programs, kitchen display integration, and fiscal register integration for restaurants, pizzerias, bars, and food service establishments.
- Passepartout Retail Retail management software for point-of-sale, inventory management, customer loyalty programs, multi-warehouse support, and production/assembly tracking for retail stores, chains, and supermarkets.
- Registratori Telematici and Android RT POS Systems Electronic fiscal cash registers and Android-based POS systems for real-time transmission of sales data to Italian tax authorities, including RCH WallE 8T, RCH ASSO, RCH ASSO 3 Full, RCH ATOS 15, and Epson fiscal printers.
- Touch Screen PCs and Handhelds Touch screen POS terminals and handheld ordering devices including NCR Orderman CX7, NCR Orderman Columbus 900, and NCR Orderman 5 for restaurant order management and service coordination.
- Self-Service Checkouts and Totems Self-service checkout machines and totems for automated purchase processing, cash and card payments, change dispensing, and fiscal receipt generation in retail and food service environments.
- Scales and Industrial Weighing Systems Electronic scales and industrial weighing systems including counter scales with dual displays, labeling scales, stainless steel platforms, and overhead scales for retail, food service, and industrial applications.
- Multifunction Printers and Photocopiers Multi-function laser printers and photocopiers with B&W and color printing, A3 wide format support, WiFi connectivity, mobile printing, large document scanning, and duplex copying capabilities.
- Label Printers and Barcode Readers Label printers, barcode readers, labeling scales, mobile labeling stations, rewinders, and dispensers for product labeling, inventory management, and retail operations.
- Servers, Workstations, and PCs Server systems, workstations, and PC hardware including Dell PowerEdge servers offered with operational lease options for business IT infrastructure.
- Data Security and Backup Solutions Data protection and backup solutions including Euro Privacy software for GDPR compliance, local and cloud backup systems, and disaster recovery planning.
- IT Equipment Operational Leasing (Noleggio Operativo) Long-term operational lease service (2-5 year terms) for complete IT systems including servers, PCs, multifunction printers, and management software, enabling SMBs to access technology without large upfront capital expenditure.
- Lasersoft Retail and Gerì Software Lasersoft Retail for point-of-sale, cash functions, and receipt management in bars, butcher shops, and tobacco shops; Lasersoft Gerì for restaurant management including table management, order taking, statistics, and privacy control.
- Technical Support and Maintenance Services Technical support via ticket system (ticket.martinesofficeworld.it), remote teleassistenza, on-site assistance, software training, hardware maintenance, and system configuration, with 24/7 assistance available.
Quantifiable outcome
- Over 80,000 Passepartout software users served through the partner ecosystem
- +1 more outcomes
Companies that use Martines
Customer profileSegments4 records
Ideal customer profiles4 records
Martines technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability12 records
Feature4 records
Martines partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core, major and minor.
- NTS InformaticacoreNTS Informatica is the developer of Business Cube ERP, a comprehensive business management software. Martines Office World is a certified partner/reseller of NTS Informatica, offering Business Cube to businesses and enterprises across Sicily.
- PassepartoutcorePassepartout is a software house developing management software for over 30 years, serving 80,000+ users. Martines Office World is a certified Passepartout Partner, reselling Retail and Menu (restaurant) management software solutions.
- NCR OrdermanmajorNCR Orderman is a leading provider of hospitality POS systems (Orderman CX7, Columbus 900, Orderman 5). Martines resells NCR Orderman products for restaurant and hospitality environments in Sicily.
- KyoceramajorKyocera Document Solutions is a major manufacturer of printers and multifunction devices. Martines Office World is a Kyocera reseller, offering Kyocera multifunction printers and photocopiers to businesses across Sicily.
- DellmajorDell provides servers and workstations. Martines Office World resells Dell PowerEdge servers and Dell workstations as part of its IT infrastructure offerings, including in its operational lease (noleggio) program.
- EmotiominorListed as a certified reseller partner on the Martines Office World website.
- DitronminorListed as a certified reseller partner on the Martines Office World website. Ditron is a manufacturer of fiscal devices.
- Edit S.r.l.minorListed as a certified reseller partner on the Martines Office World website.
- RCH (RID)majorRCH is a manufacturer of fiscal cash registers and Android RT POS systems (WallE 8T, Asso, Atos). Martines resells RCH products and is listed as an RCH partner.
- WaageminorListed as a certified reseller partner on the Martines Office World website. Waage specializes in industrial weighing systems.
- EpsonminorEpson is a manufacturer of printing solutions. Martines Office World resells Epson fiscal printers and related products.
- DibalminorDibal is a manufacturer of industrial and commercial weighing scales. Martines resells Dibal products.
- SicilwareminorSicilware develops the SIA III modular management software. Martines Office World offers Sicilware solutions as part of its software portfolio for Sicilian businesses.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Martines competitors and assessment
Company assessmentBroad incumbents
- Computer Gross Italia: Major Italian B2B IT distributor comparable in product portfolio (hardware, software, services) to Martines, but serving a national customer base rather than regionally focused on Sicily.
- Esprinet: Italy's largest B2B IT distributor serving resellers across the country; a broad incumbent operating in the same IT procurement and distribution space as Martines, but at vastly greater national scale.
- RCH (Retail Company Holland / RID): Italian manufacturer of fiscal cash registers and POS RT systems (WallE, ASSO, ATOS) that Martines resells; competes as a more vertically integrated provider of fiscal hardware plus associated services across Italy.
- NCR Orderman: Global hospitality POS hardware vendor whose products Martines resells; comparable as a broader incumbent in the hospitality IT solutions space where Martines provides local services in Sicily.
Emerging players
- Dilvo Group: Italian value-added reseller and IT services provider serving SMBs with hardware, software, and managed services; comparable emerging peer to Martines' local-fiscal-IT integration focus.
Direct peers
- NTS Informatica: Developer of the Business Cube ERP that Martines resells; a comparable Italian SME-focused ERP software house with similar vertical solutions for retail, hospitality, and SMBs requiring Italian fiscal compliance.
- Passepartout: Software partner whose Passepartout Retail and Menu solutions Martines resells; serves 80,000+ Italian SMB users with vertical management software, making it both a partner and direct competitor offering similar retail/hospitality solutions.
- Lasersoft: Italian software house providing Lasersoft Retail and Lasersoft Gerì (restaurant management), competing with Martines' Passepartout-based offering for the same Sicilian retail and hospitality customer base.
- Sicilware: Sicilian software house offering SIA III modular ERP; comparable to Martines as a local Italian SMB-focused software vendor serving overlapping retail and fiscal compliance use cases in Sicily.
Others
- Kyocera Document Solutions Italia: Major printer/MFP manufacturer and major upstream vendor to Martines; comparable as a broader incumbent in the office-IT automation space, though operating more at the vendor level than as a regional integrator.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Martines social profiles
Digital presenceMartines compliance and trust
Trust signalCompliance1 record
Martines financial estimates
Financial estimateRevenue estimate
Valuation estimate
Martines leadership team
Management profileNumber of profiles
Martines funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Martines M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Martines
What does Martines do?
Martines Office World S.r.l. is an Italian IT solutions provider and authorized reseller operating in Sicily, selling fiscal cash registers (Registratori Telematici), Android POS systems, touchscreen PCs, self-service kiosks, scales, printers, copiers, barcode readers, and IT infrastructure. The company also resells and integrates third-party management software including Business Cube ERP (NTS Informatica), Passepartout Retail and Menu, Lasersoft, and Sicilware SIA III, providing installation, training, 24/7 remote and on-site technical support, and operational leasing (noleggio operativo) of complete IT systems.
Is Martines a public or private company?
Martines is a private company. It is classified as family owned and is currently operating.
When was Martines founded?
Martines was founded in 1980. It employs 1 to 10 people.
Where is Martines based?
Martines is headquartered in Canicattì, Italy, in the Europe region.
How does Martines make money?
Four revenue lines are on record. Hardware Sales are the primary driver. The others are software Licenses and Subscriptions, technology Rental / Noleggio and support, Maintenance and Professional Services.
Who are Martines's main competitors?
Broad incumbents on record are Computer Gross Italia, Esprinet, RCH (Retail Company Holland / RID) and NCR Orderman. Dilvo Group is listed as an emerging player. Direct peers are NTS Informatica, Passepartout, Lasersoft and Sicilware. Kyocera Document Solutions Italia is listed as an others.
Does Martines have an API?
No public API is recorded for Martines.
What industry is Martines in?
Martines's product category is IT Solutions and Office Automation. Its primary akta.pro industry code is BPAEAOAG, IT Procurement & Sourcing Services (Hardware/Software), with a secondary code of CRACABAJ, Business/Enterprise IT Hardware Retail (Workstations, Servers, POS). Its NAICS code is 42342 and its SIC code is 5734.