Emergency Services integrators

What Emergency Services integrators does

Juvare, LLC (doing business as Juvare; legal entity incorporated in Georgia, USA) is a privately-held enterprise software company founded in 1995 that provides unified critical operations management software for emergency management, federal defense, healthcare, and critical-infrastructure clients. The core platform consists of two primary products: UCP (Unified Command Platform), a FedRAMP High and IL5-authorized secure command platform used by 60+ federal programs and all 50 US states for high-stakes national operations including presidential inaugurations and disaster response; and WebEOC Nexus, available in two variants — one for state and local government and one for critical infrastructure and private enterprises — featuring Esri ArcGIS-powered geospatial visualization and built-in board libraries. Juvare HealthSuite extends the platform into hospitals, EMS, and public health with sub-products EMResource (bed availability), EMTrack (patient journey), CORES HAN (health alerts), CORES RMS (volunteer management), and eICS (incident templates). Crisis Track provides FEMA-ready automated damage assessment.

The technology stack is cloud-native with FedRAMP Class D/IL5 authorization, four-way database copies for fault tolerance and data residency compliance, and an AI-powered add-on (Juvare Intelligence) that leverages OpenAI large language models for natural language processing and search-driven board summaries. The platform integrates natively with AWS, Azure, Google Cloud, Esri ArcGIS, Okta, Twilio, and specialized partners (AirSight, SenseNet, Baron Weather, FleetUp, WeatherOptics, ICEYE, PowerOutage). The company has consolidated its position through acquisition, integrating EMSystems, Global Secure Systems, Collaborative Fusion, LiveProcess Corporation, Knowledge Center Enterprises, Geopliant LLC, Nusura LLC, and most recently Zapoj (December 2025).

Juvare operates a direct enterprise field-sales go-to-market targeting government (federal, state, local), healthcare systems, and enterprise organizations with a 'Request a Demo' primary CTA. Revenue is generated through multi-year SaaS subscription licenses with quote-based enterprise pricing plus professional services for implementation, consulting, and training. The customer base spans 50+ federal agencies, 700+ emergency management agencies, 3,500+ hospitals, 80+ private corporations, 1,000+ local jurisdictions, and presence in 20 countries with regional subsidiaries in Lithuania, Asia Pacific, and Canada. The company reports supporting more than 500,000 incidents across its platforms over its 30-year operating history.

Name

Emergency Services integrators

Legal name

Juvare, LLC

Website

https://esi911.com

Company type

Private

Founded year

1995

Operating status

Operating

Short description

Juvare provides unified critical operations management software for emergency management, federal defense, healthcare, and critical infrastructure clients, offering FedRAMP-authorized SaaS platforms including UCP, WebEOC Nexus, HealthSuite, and Crisis Track.

Ownership category

akta.pro rank

Product category

Emergency Management Software

NAICS

National Security and International Affairs (928), Fire Protection (92216), Security Systems Services (except Locksmiths) (561621), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Misc Health & Allied Services, Nec (8090), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Emergency Management & Disaster Response (EOC, Civil Defense) (BPAIAGAE)

akta.pro secondary industries

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK), Search & Rescue (Urban/Water/Wilderness) Coordination (HLAJAGAJ), Emergency Response, Assistance & Medical Evacuation Services (THACAEAC)

Keywords

• Emergency management software
• Critical operations management
• Incident response platform
• Public safety software
• Emergency notification systems

Headquarters

HQ city

Augusta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription Licenses: Enterprise software-as-a-service subscriptions for critical operations management platforms. WebEOC Nexus, UCP, HealthSuite, and Crisis Track offered as subscription-based cloud services with configurable plans for different organization sizes.
2. Professional Services: Implementation, consulting, training, and support services including Professional Services for emergency management consulting, Client Training programs, and technical support.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels10 records

Core offering

Emergency Services Integrators (Juvare) provides a unified critical operations management platform for emergency management, healthcare operations, and federal defense coordination. Core products include UCP (Unified Command Platform) for federal and defense agencies, WebEOC Nexus for state/local government and critical infrastructure, Juvare HealthSuite for hospitals, EMS, and public health, and Crisis Track for FEMA-ready damage assessment, delivered as FedRAMP-authorized SaaS subscriptions with professional services.

Product overview

Juvare provides a unified critical operations management platform with multiple interconnected products for emergency management, healthcare operations, and federal defense coordination. The core platform consists of UCP (Unified Command Platform) for federal and defense agencies with FedRAMP High authorization, and WebEOC Nexus available in two variants: one for private enterprises and critical infrastructure, and another for state and local government agencies. Juvare HealthSuite offers specialized healthcare operational support through sub-products including EMResource (bed tracking), EMTrack (patient journey), CORES HAN (health alerts), CORES RMS (volunteer management), and eICS (incident templates). Crisis Track provides FEMA-ready damage assessment. The platform includes AI-powered add-ons (Juvare Intelligence using OpenAI LLM for search-driven summaries), collaboration tools (Juvare Exchange), and customizable operational boards (Juvare Boards). A low-code configuration tool called DesignStudio enables workflow customization without code. Recent acquisitions include Zapoj (December 2025), LiveProcess Corporation, Knowledge Center Enterprises, Geopliant LLC, and Nusura LLC.

Differentiator

Problem solved

Functional benefit

Brands

• WebEOC Nexus: Cloud-based situational awareness and incident management platform for critical infrastructure, state and local governments, and private enterprises.
• UCP (Unified Command Platform)
• Juvare HealthSuite
• Crisis Track
• Juvare Intelligence
• Juvare Exchange
• Juvare Boards
• ICMS (Investigative Case Management System)
• EMResource
• EMTrack
• CORES RMS
• CORES HAN

Products and services

• UCP (Unified Command Platform) Secure, federally authorized command platform for federal and defense organizations requiring FedRAMP High authorization for high-stakes national operations, presidential inaugurations, disaster response, and operational continuity. Includes AI-generated summaries via Juvare Intelligence and investigation case management via ICMS.
• WebEOC Nexus for Critical Infrastructure Cloud-based operational backbone for critical infrastructure providing incident, asset, and workforce management with Esri ArcGIS-powered real-time visualization, built-in board library, multi-channel communication, and DesignStudio customization.
• WebEOC Nexus for State & Local Cloud-based situational awareness platform for real-time coordination across state and local government agencies. Supports real-time logging, standardized situation reports, shelter capacity management, road closure tracking, and automated damage assessment via CrisisTrack integration.
• Juvare HealthSuite Complete operational support suite for hospitals, EMS providers, and public health departments. Includes EMResource for bed availability and ICU occupancy, EMTrack for patient journey tracking from EMS pickup to hospital discharge, CORES HAN for CDC-compliant health alert messaging, CORES RMS for volunteer management and mission deployment, and eICS for pre-built incident templates and rapid team deployment.
• Crisis Track FEMA-ready damage assessment tool that automates damage assessment and expedites recovery operations for emergency management agencies and disaster response teams.
• Juvare Intelligence AI-powered business intelligence add-on providing search-driven AI for real-time board summaries and decision-ready reporting. Leverages OpenAI large language models for natural language processing, generating AI summaries in UCP to turn incident data into decision-ready insights.
• Juvare Exchange Collaborative incident management solution enabling seamless collaboration and inter-agency coordination across jurisdictions and organizations during emergencies.
• Juvare Boards Operational boards providing real-time operational visibility with built-in boards for prepare, monitor, respond, and improve phases. Includes customizable checklists, resource inventories, continuity of operations plan builders, qualifications tracking, and simulation exercises.
• DesignStudio Low-code/no-code customization tool for WebEOC Enterprise and Professional customers that enables custom role-based dashboards and workflows without custom code. Non-Pro version limited to three named active users at no additional cost.
• Juvare Connectors Secure integrations enabling real-time information from third-party systems to be incorporated into the Juvare operations platform, providing API-first connectivity to weather, outage, fleet, drone detection, and satellite imaging data.
• ICMS (Investigative Case Management System) Investigative case management system built on UCP for federal oversight agencies such as OIGs and OPR, featuring case lifecycle tracking, real-time reporting, audit-ready compliance aligned with CJIS, FISMA, NIST, and FedRAMP High, and interagency coordination tools.
• Juvare Professional Services Emergency management consulting, implementation, client training programs, and technical support services sold alongside Juvare's SaaS subscriptions to help customers deploy and operate the platform.

Quantifiable outcome

• 500K+ incidents supported across platforms
• +3 more outcomes

Named customers11 records

Segments13 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration23 records

AI capability8 records

Feature8 records

Partnerships

14 partnerships are on record, tiered core.

• AirSightcoreTechnology or IntegrationAir monitoring and drone detection integration. Aeroscope sensor technology provides real-time airspace monitoring and drone identification (including remote ID for drones post-2003). Data fed via API directly into WebEOC for automated drone detection categorization.
• SenseNetcoreTechnology or IntegrationReal-time wildfire detection and early warning systems integration. Provides environmental monitoring capabilities for disaster prevention and rapid response.
• Baron WeathercoreTechnology or IntegrationPre-event weather intelligence for comprehensive hazard monitoring. Integration provides weather-based situational awareness for emergency operations.
• FleetUpcoreTechnology or IntegrationFleet management and optimization integration. Enables resource optimization and accelerated response for transportation and logistics operations.
• WeatherOpticscoreTechnology or IntegrationWeather-based routing optimization and logistic delay predictions. Integration enables predictive analytics for operational planning and weather impact assessment.
• ICEYEcoreTechnology or IntegrationAll-weather SAR satellite imaging for real-time monitoring of disasters. Provides earth observation capabilities for large-scale incident monitoring and damage assessment.
• PowerOutagecoreTechnology or IntegrationReal-time power outage intelligence integration. Provides critical infrastructure status monitoring for utilities and emergency management during grid disruptions.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS cloud services including compute, storage, database, AI, and reporting systems. Also provides mass notification including email, voice, and SMS alerts.
• Microsoft Corporation (Azure)coreTechnology or IntegrationMicrosoft Azure cloud services including compute, storage, database, AI, and reporting systems.
• GooglecoreTechnology or IntegrationGoogle cloud services including analytics, mapping, reCAPTCHA, compute, storage, database, geospatial and mapping, text to speech, and reporting systems.
• TwiliocoreTechnology or IntegrationMass notification including email, voice, and SMS alerts. Call center technology and email services for communication during emergencies.
• OktacoreTechnology or IntegrationIdentity and access solutions for secure identity and access management.
• OpenAIcoreTechnology or IntegrationLarge language model (LLM) provider used for AI-powered features and natural language processing capabilities in Juvare Intelligence.
• EsricoreTechnology or IntegrationEsri ArcGIS-powered real-time visualization integrated into WebEOC Nexus for geospatial mapping and location-based situational awareness.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Veoci: Cloud-based emergency management and continuity platform serving government and higher education, representing a newer SaaS-native competitor to WebEOC Nexus and Juvare Boards.
• NC4 (now part of D3 Security): Situational awareness and incident management platforms for public safety, corporate security, and critical infrastructure, directly comparable to Juvare's WebEOC Nexus for Critical Infrastructure and UCP.

Direct peers

• Rave Mobile Safety (Moody): Emergency notification, critical communication, and 911 public safety software vendor competing in the same higher education, government, and healthcare segments as Juvare.
• BlackBerry AtHoc: Crisis communication and mass notification platform widely deployed in federal, state, and local government, competing with Juvare's Juvare Exchange, CORES HAN, and mass notification capabilities.
• Everbridge: Public critical event management and mass notification software company that competes directly with Juvare across enterprise, government, and healthcare segments for incident management, mass notification, and situational awareness.
• Singlewire Software (InformaCast): Mass notification and emergency communication platform with overlap in healthcare, education, and enterprise incident communication use cases similar to Juvare Exchange and CORES HAN.
• Hexagon Safety, Infrastructure & Geospatial: Provides command and control, computer-aided dispatch, and PSIM solutions for public safety and critical infrastructure, directly overlapping with Juvare's incident management and situational awareness platform.

Broad incumbents

• ServiceNow: Large enterprise ITSM and workflow platform with emerging emergency response and crisis management modules (e.g., ITSM, HR Service Delivery, Public Sector Digital Services) that compete for budget and mindshare with Juvare in federal and enterprise accounts.
• Motorola Solutions: Large incumbent in public safety and 911/PSAP systems with CommandCentral software suites that overlap with Juvare's UCP and WebEOC Nexus for command and control across public safety agencies.

Others

• Esri: GIS and ArcGIS platform integrated into WebEOC Nexus; while an enabling partner, Esri's Operations Dashboard and broader situational awareness offerings create adjacent competitive pressure in the geospatial situational awareness layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/juvarecorp
• YouTubeyoutube.com/@juvare
• Facebookfacebook.com/juvarecorp
• LinkedInlinkedin.com/company/juvare

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergency Services integrators