South Link Health

What South Link Health does

South Link Health Services is a New Zealand not-for-profit organisation operating under the South Link Education Trust that delivers full management and clinical support to a network of 23 general practice medical centres spanning from Tāmaki Makaurau Auckland to Waihōpai Invercargill. Founded in 2010 in response to GP demand for ownership-exit pathways, the group has acquired 43 practices over its history and consolidated them into the current 23-practice footprint, with each practice serving between 3,000 and 15,000 enrolled patients. Its core customer segments are enrolled primary-care patients seeking equitable, responsive general practice services, GP practice owners seeking succession or operational support, and healthcare professionals (GPs, nurse practitioners, nurses) recruited across the network.

The technical platform is built on Medtech Evolution Practice Management System (used by over 85% of NZ general practices), with the Manage My Health patient portal for appointment booking and results access, BPAC Clinical Solutions and NZ Formulary integrations for clinical decision support, self-service patient kiosks that inject clinical measurements into the PMS, and an AI-assisted clinical note-taking tool that converts consultation audio into structured notes verified by clinicians before EHR insertion. Information management is ISO 27001 accredited and compliant with the NZ Privacy Act 2020 and Health Information Privacy Code 2020.

Revenue is generated through per-visit GP and nurse consultation fees (higher for casual non-enrolled patients), government subsidies for free services such as flu vaccinations, childhood immunisations, and maternity care, and PHO capitation. As a not-for-profit, the organisation reinvests practice profits into community health resources rather than distributing them. The central corporate team is small (11–50 employees, 12+ senior leaders), with clinical staff employed within individual partner practices, and go-to-market combines direct patient enrolment, a career portal, and an enquiry channel for GP practice sales and partnerships.

Name

South Link Health

Legal name

South Link Health Services

Website

https://southlink.co.nz

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

South Link Health Services is a New Zealand not-for-profit organisation that operates 23 general practice medical centres nationwide, providing full practice management and clinical support to enrolled patients, partner GPs seeking succession, and recruited healthcare professionals.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Ambulatory Health Care Services (621), Offices of All Other Health Practitioners (62139), All Other Outpatient Care Centers (621498)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Primary healthcare services
• General practice network
• GP practice management
• Medical centre operations
• Practice partnership support

Headquarters

HQ city

Dunedin

HQ country

New Zealand

HQ region

Oceania

Offices17 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. GP and Nurse Consultation Fees: Consultation fees based on consultation time, complexity, eligible funding, and cost of running a medical practice. Fees are displayed in waiting rooms. Casual (non-enrolled patient) consultations are charged at higher rates.
2. Practice Acquisition and Management: As a not-for-profit organisation, South Link Health acquires GP practices and provides management support. Share of practice profits go back into the community by continuing to grow health resources and services.
3. Subsidised Healthcare Services: Free services funded through government subsidies including flu vaccinations for eligible groups (pregnant women, 65+, under 65 with qualifying conditions), childhood immunisations, and maternity care.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

South Link Health operates a network of 23 general practice medical centres across Aotearoa New Zealand that deliver primary healthcare to enrolled patients, including GP and nurse consultations, immunisations, maternity care, and urgent care. It additionally acquires GP practices and provides full practice management, financial, HR, payroll, recruitment, IT, marketing, and clinical expertise support to those practices, and offers partnership/shareholding and succession planning pathways to GP owners.

Product overview

South Link Health is a not-for-profit organization operating a network of 23 general practice medical centres across New Zealand, from Auckland to Invercargill. The core offering consists of fully-supported general practice medical centres delivering best-practice primary healthcare. The portfolio includes: the core Practice Management Services (financial, HR, IT, clinical support), Medtech Evolution as the Patient Management System for clinical documentation, Manage My Health patient portal for patient access, AI Note Taker for automated consultation documentation, and Clinical Decision Support Tools via BPAC and NZ Formulary integration. GP partners can join through an ownership model with succession planning options.

Differentiator

Problem solved

Functional benefit

Products and services

• General Practice Medical Centre Network Network of 23 general practice medical centres across Aotearoa New Zealand (from Auckland to Invercargill) delivering primary healthcare to enrolled patients including GP and nurse consultations, immunisations, maternity care, and urgent care. For individual patients and families across the country.
• Practice Management Services Comprehensive practice management offering for GP practices within and joining the network, covering financial services (budgeting, accounts payable/receivable), HR, payroll, recruitment, IT support, practice administration, marketing, and clinical expertise. For GP practice owners and partner practices.
• GP Practice Partnership and Acquisition Programme Partnership and acquisition programme offering succession planning, shareholding options, and operational integration for GP practices that strategically align with South Link Health. For GP practice owners considering exit, transition, or partnership.
• Manage My Health Patient Portal Secure patient portal enabling patients at South Link Health practices to view their health results, book appointments, and access their health records online. For enrolled patients of network practices.
• Government-Funded Primary Healthcare Services Free services funded through government subsidies including flu vaccinations for eligible pregnant women, those 65+, and under 65s with qualifying conditions, childhood immunisations, and maternity care. For eligible enrolled patients at network practices.

Quantifiable outcome

• 23 fully-supported practices across New Zealand
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability4 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• bpac NZcoreStrategic or Co-development Partnerbpac nz advocates for best practice in healthcare treatments and investigations across a wide range of health service delivery areas. They work with South Link Health on improving healthcare outcomes.
• BPAC Clinical SolutionscoreTechnology or IntegrationBPAC Clinical Solutions provides clinical tools and systems to the primary health sector. Part of the South Link Health Group ecosystem.
• NZ FormularycoreTechnology or IntegrationNZ Formulary is an independent resource providing healthcare professionals with clinically validated medicines information and guidance on best practice.
• MedtechcoreTechnology or IntegrationMedtech has led the market in Practice Management Systems (PMS) for nearly 30 years. Over 85% of general practices in New Zealand use Medtech. South Link Health practices use Medtech Evolution as their Patient Management System.
• Manage My HealthcoreTechnology or IntegrationManage My Health is a secure health portal that empowers people to take charge of their health and extends the capabilities of health practices. South Link practices offer this patient portal for appointment booking and results viewing.
• WellSouth PHOcoreStrategic or Co-development PartnerWellSouth is the Primary Health Organisation providing Health Improvement Practitioner, Health Coach, and Community Support Worker services to South Hill practice. Also provides cultural safety and Te Tiriti o Waitangi training.
• Te Ha o MaruminorStrategic or Co-development PartnerHealth and social service in Moeraki, Ōamaru providing services for tamariki, rangatahi and their whānau. South Hill practice has partnered with this organisation for community health collaboration.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Green Cross Health: NZ-listed primary healthcare network operating community medical centres and pharmacies. Most directly comparable peer — same GP-network model, NZ geography, and public-market visibility.
• Tāmaki Health: NZ general practice and urgent care network operating across Auckland with multiple clinics. Directly comparable as a multi-site GP network serving similar enrolled-patient populations.

Regional players

• ProCare Health: Large Auckland-based PHO representing hundreds of GPs. Comparable as a primary-care coordination body serving similar patient populations and working with PHOs across NZ, though structurally a PHO rather than a clinic owner.
• ForHealth Group: Large Australian operator of medical centres and urgent care. Comparable as a consolidated primary-care platform pursuing scale through acquisition, though geographically separate.
• Pegasus Health: Canterbury-region PHO providing primary-care support and coordination. Comparable in mission and PHO alignment, but operates as a network administrator rather than direct practice operator.
• Better Medical: Australian GP clinic operator with 90+ practices. Closely comparable business model (multi-site GP network with practice acquisition strategy), but operates in Australia rather than NZ.

Others

• WellSouth Primary Health Network: Otago/Southland PHO providing capitation funding and population-health services to South Link practices. Key contracting and funding counterpart rather than an operational peer.
• Medtech Global: Provider of South Link's core PMS (Medtech Evolution) used by 85%+ of NZ practices. Ecosystem participant — the technology backbone on which South Link's operations run.
• BPAC Clinical Solutions: Provider of clinical decision support tools integrated into South Link's practices and a member of the South Link Health Group ecosystem. Direct technology partner rather than a competitor.

Broad incumbents

• Healius (formerly Primary Health Care Limited): Australia's largest operator of medical centres and pathology services. Comparable as a listed, multi-site GP and ancillary healthcare network — broader portfolio but analogous consolidated-care model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks1 record

Key highlights7 records

Customer concentration

• Facebookfacebook.com/southlinkhealth
• LinkedInlinkedin.com/company/south-link-health

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about South Link Health