iVoiceUp

What iVoiceUp does

iVoiceUp is an Egypt-based, AI-powered ethics and compliance case management SaaS platform that enables enterprises across the MENA region to detect, investigate, and resolve whistleblowing cases. The platform is built around four integrated modules — Anonymous Reporting (web, mobile, and voice channels with metadata-free submissions and two-way anonymous follow-up), Case Management (centralized investigation workspace with role-based access, evidence management, and full audit trails), Analytics (real-time dashboards, geographical heat maps, and exportable reports), and iVoiceUp AI (Vincent investigator assistant, AI Hotline for voice reporting with pitch masking, sentiment analysis, Reporter AI Assistant, risk scoring, smart routing, and Anonymous Video Interviewing with AI avatars). It supports English/Arabic bilingual workflows and 60+ additional languages, and is hosted on AWS with ISO 27001, SOC 2 Type 2, and GDPR-aligned security posture.

The company sells through a tiered subscription model (Essential, Professional, Premium, Enterprise) with optional add-ons including a Power BI connector and chatbot integration, and offers on-prem deployment for enterprise customers. Go-to-market combines direct enterprise sales, a partner channel with Microsoft, PwC, EBRD, and regional advisory firms, and a self-serve "Track My Case" reporter portal. Customers include Coca-Cola, Americana, Juhayna, Banque Misr, B.TECH, Edita, Paymob, and the Chamber of Food Industries, spanning FMCG, banking, retail, fintech, and food manufacturing. The platform is offered across nine industry verticals and five team-specific solutions (Compliance, HR, Legal, Audit & Risk, Operations).

The company was founded in 2018 and is led by Founder & Managing Director Ahmed Genedy, with a C-suite including CTO Mohamed El Neily, COO Nadine Gabriel, CCO Youmna Kaal, and CMO Hashem Aly. In December 2025, iVoiceUp received its first disclosed institutional funding round, led by A15, to expand across Egypt, Saudi Arabia, and the UAE and to develop advanced AI features including Anonymous Video Interviewing. Reported outcomes include 50% faster fraud detection and 28% higher employee retention for clients.

Name

iVoiceUp

Legal name

iVoiceUp LLC

Website

https://ivoiceup.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

iVoiceUp is an Egypt-based AI-powered whistleblowing and ethics case management SaaS platform that enables enterprises across MENA to anonymously detect, investigate, and resolve compliance cases through voice, video, and text reporting.

Ownership category

akta.pro rank

Product category

Whistleblowing & Ethics Compliance Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Regulatory Readiness & Audit Automation (e.g., EU AI Act, NIST AI RMF, ISO/IEC 42001) (HDAAAMAE)

Keywords

• Whistleblowing platform
• Ethics compliance software
• Case management software
• Anonymous reporting
• Fraud detection software

Headquarters

HQ city

Cairo

HQ country

Egypt

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription - Essential Plan: Entry-level plan with essential functionalities including 2-way anonymous communication, 2 admin accounts, case tracking, and general dashboard analytics.
2. SaaS Subscription - Professional Plan: Mid-tier plan with additional features including anonymous voice recording, 5 admin accounts, automated routing and escalation paths (2 each), access to historical analytics.
3. SaaS Subscription - Premium Plan: High-tier plan with advanced functionality including 10 admin accounts, unlimited automated routing and escalation, geographical and historical analytics, executive dashboards, team stats, and access to add-ons.
4. SaaS Subscription - Enterprise Plan: Custom enterprise plan with up to 20 users, unlimited workflows, SLA, customizable forms, access to add-ons (chatbot, Power BI), on-prem option, and white glove services including dedicated account management and data migration.
5. Add-on Extensions: Additional admin seats, chatbot integration, Power BI connector, and other extensions available as add-ons to existing plans.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

iVoiceUp provides an AI-powered, cloud-based whistleblowing and ethics case management SaaS platform that enables enterprises across MENA to receive anonymous reports through web, mobile, and voice channels; manage investigations with role-based workflows and full audit trails; analyze trends via real-time dashboards and geographical heat maps; and leverage AI features (Vincent investigator assistant, AI Hotline, sentiment analysis, AI-avatar video interviews) to accelerate case resolution. The platform is offered in four pricing tiers (Essential, Professional, Premium, Enterprise) with optional add-ons including Power BI connector and chatbot integration, and is targeted at compliance, HR, legal, audit, and operations teams in regulated industries.

Product overview

iVoiceUp is an Egypt-based AI-powered ethics and whistleblowing platform that provides a unified platform-plus-modules architecture for enterprise compliance management across the MENA region. The core platform consists of four integrated modules: Anonymous Reporting (web, mobile, and voice channels for secure, metadata-free reporting), Case Management (centralized investigation workspace with full audit trails), Analytics (real-time compliance dashboards and geographical heat maps), and iVoiceUp AI (AI-powered features including Vincent investigator assistant, AI Hotline for voice reporting, sentiment analysis, and risk scoring). The platform is offered through four pricing tiers (Essential, Professional, Premium, and Enterprise) with optional add-ons including Power BI connector and chatbot integration. Industry-specific solutions are available for Banking, FMCG, Retail, Healthcare, Hospitality, Government, Financial Services, Insurance, and Manufacturing, while team-specific solutions address Compliance, HR, Legal, Audit & Risk, and Operations functions. The platform supports multilingual reporting in English, Arabic, and 60+ additional languages.

Differentiator

Problem solved

Functional benefit

Products and services

• iVoiceUp Platform MENA-focused AI-powered whistleblowing and ethics case management platform that enables organizations to detect, manage, and resolve compliance cases through anonymous reporting, centralized case handling, and real-time analytics.
• Anonymous Reporting Module

Quantifiable outcome

• 50% faster fraud detection
• +3 more outcomes

Named customers8 records

Segments14 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability11 records

Feature9 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationTechnology partnership with Microsoft for enterprise integration capabilities and cloud infrastructure alignment.
• PwCcoreImplementation/ SI/ Consulting PartnerProfessional services firm providing implementation and consulting services for enterprise compliance deployments.
• EBRDcoreStrategic or Co-development PartnerEuropean Bank for Reconstruction and Development partnership supporting compliance infrastructure and governance improvements in client organizations.
• HawkamahminorStrategic or Co-development PartnerRegional corporate governance network providing thought leadership and network access for compliance best practices.
• ITIDAminorStrategic or Co-development PartnerEgypt's Information Technology Industry Development Agency supporting technology sector growth and innovation.
• Africa Risk Managers (ARMC)minorChannel Partner/ Reseller/ DistributorRisk management consultancy providing compliance solutions to African organizations.
• Caliber AdvisoryminorChannel Partner/ Reseller/ DistributorAdvisory firm providing consulting and implementation services for compliance solutions.
• HOBA ServicesminorChannel Partner/ Reseller/ DistributorBusiness services firm providing regional distribution and support services.
• Flywheel AdvisoryminorImplementation/ SI/ Consulting PartnerAdvisory firm providing strategic consulting for growth and transformation initiatives.
• GamaminorChannel Partner/ Reseller/ DistributorRegional business services provider operating in Saudi Arabia and broader GCC markets.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• NAVEX Global: Global leader in ethics and compliance software with NAVEX EthicsPoint as its flagship whistleblowing hotline and case management platform. Directly comparable product offering but with deeper enterprise sales coverage and global reference base that iVoiceUp competes against in MENA enterprise RFPs.
• Workiva: Public compliance, ESG, and GRC reporting platform serving large enterprises with SOX, audit, and risk management. Adjacent/competitive on the GRC side as enterprise buyers may consolidate whistleblower case management into a broader Workiva deployment.
• Diligent (Galvanize/ACL): Governance, risk, and compliance suite with case management and ethics modules targeted at boards and large regulated enterprises. Comparable buyer (CCO/audit/risk) and overlap on case management workflows.

Direct peers

• WhistleB (NAVEX): Whistleblowing service originally out of Sweden, now part of NAVEX Global, offering EU-focused whistleblower hotline and case management with strong multilingual coverage. Comparable product footprint and target buyer.
• Syntrio: Ethics and compliance solution provider offering hotline, case management, and training to mid-market and enterprise customers in North America and Europe. Comparable product and target customer overlap.
• Vault Platform: AI-driven misconduct reporting and investigations platform targeting large enterprises globally. Direct competitor with a similar AI-investigator positioning (their Ignio-style summarization and case triage) targeting the same enterprise buyer.
• EQS Group: Provider of EQS Integrity Line, a whistleblower hotline and case management system with multilingual support across EU and global markets. Closest comparable on product scope (whistleblowing + case management + compliance workflows) and on language/localization strategy.
• FaceUp: Whistleblowing and case management platform originating in the Czech Republic with strong European and EMEA presence. Closely comparable on product scope (reporting + case management + analytics) and similar in stage/scale to iVoiceUp.
• People Intouch (SpeakUp): European provider of the SpeakUp whistleblowing and integrity hotline, with multi-language case management for multinational compliance teams. Comparable on multilingual hotline and case workflow scope.
• Convercent (now part of NAVEX): Ethics and compliance cloud platform combining whistleblower hotline, case management, and policy distribution; merged into NAVEX Global in 2020. Comparable as a competitor iVoiceUp would face in enterprise compliance deals and as a strategic acquisition precedent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/iVoiceUp
• Facebookfacebook.com/iVoiceUp.platform
• LinkedInlinkedin.com/company/ivoiceup
• Instagraminstagram.com/i.voice.up

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iVoiceUp