South East Toronto Family Health Team

What South East Toronto Family Health Team does

South East Toronto Family Health Team (SETFHT) is a not-for-profit, government-funded primary care organization operating under Ontario's Family Health Team model. Founded in 2006 and headquartered in Toronto, Ontario, it delivers multidisciplinary primary healthcare through three clinical locations: Carswell Family Health Centre (1871 Danforth Avenue), Coxwell Medical Centre (840 Coxwell Avenue, Suite 105), and Health Access Taylor-Massey (4 The Market Place). Services span family physicians, nurse practitioners, a physician assistant, registered nurses, clinical pharmacists, registered dietitians, social workers, a psychologist, a physiotherapist, a chiropodist, family-practice obstetrics (delivered in partnership with Michael Garron Hospital), a care navigator, and after-hours urgent care on evenings and Saturdays.

The underlying operating model is a rostered, team-based primary care delivery system funded primarily through the Ontario Health Insurance Plan (OHIP) and the Ontario Ministry of Health, with a small layer of non-OHIP fee-based services. Its technology stack consists of conventional clinical infrastructure — a Health Myself patient portal, Ocean/CognisantMD online booking and referral management, an electronic medical record, and a Team Portal hosted on FHT Solutions — rather than proprietary platforms. SETFHT positions itself as an academic family health team with teaching and research involvement and maintains accessibility compliance under AODA.

Customer concentration is essentially the rostered patient population of southeast Toronto (Danforth, Coxwell, Taylor-Massey/Crescent Town), accessed via physician enrollment within the team and external provider referrals. The organization does not generate traditional revenue, has no venture funding, and is governed within Ontario's provincial primary care framework. Recent activity (May 2025 Accreditation Canada survey, 2024–2029 Strategic Plan, December 2025 patient newsletter) indicates ongoing operation at current scale.

Name

South East Toronto Family Health Team

Legal name

South East Toronto Family Health Team

Website

https://setfht.on.ca

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

South East Toronto Family Health Team is a not-for-profit, OHIP-funded Family Health Team operating three multidisciplinary primary care clinics across southeast Toronto, serving rostered patients in the Danforth, Coxwell, and Taylor-Massey areas.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Offices of Physicians (6211), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC)

Keywords

• Primary healthcare services
• Family medicine practice
• Chronic disease management
• Maternal health services
• Multidisciplinary care team

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. OHIP-Funded Primary Care Services: Core services are funded through the Ontario Health Insurance Plan (OHIP), Ontario's public healthcare insurance program. The Family Health Team model receives provincial funding to provide comprehensive primary care to rostered patients.
2. Non-OHIP Services: Certain services not covered under provincial healthcare may be offered on a fee-for-service basis. The organization maintains a list of non-OHIP services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

SETFHT delivers comprehensive, team-based primary healthcare to rostered patients across three Southeast Toronto clinics. Services span family medicine, nurse practitioner care, obstetrics, mental health (psychology and social work), chronic disease management, medication management, physiotherapy, chiropody, nutrition counselling, and after-hours urgent care — supported by a patient portal, online booking, and home/virtual care programs.

Product overview

South East Toronto Family Health Team is a leading academic family health team providing comprehensive, multidisciplinary primary healthcare services through multiple locations. The organization offers a coordinated portfolio of healthcare services including primary care (Family Physicians, Nurse Practitioners), specialized clinical services (Clinical Pharmacist, Physiotherapist, Psychologist, Social Worker, Registered Dietitian, Chiropodist), and maternal care (Family Practice OB). Supporting services include Care Navigator for system navigation and a Patient Portal for digital access. Urgent care is available after hours and on weekends. Services are delivered at three main locations: Carswell Family Health Centre (1871 Danforth Ave), Coxwell Medical Centre (840 Coxwell Ave), and Health Access Taylor-Massey (4 The Market Place).

Differentiator

Problem solved

Functional benefit

Products and services

• Family Physician

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Michael Garron HospitalcoreStrategic or Co-development PartnerCollaborative relationship for obstetrical services. SETFHT family physicians with obstetrics training deliver babies at Michael Garron Hospital and work within a multidisciplinary team including obstetricians, anaesthesiologists, and paediatricians at the hospital.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Maple: Canada's leading virtual-only primary care platform offering on-demand physician visits via app; an emerging player competing for low-acuity primary care demand in the same Toronto market.

Direct peers

• East Toronto Health Partners (Ontario Health Team): An Ontario Health Team serving the same East Toronto geography as SETFHT, coordinating primary care, hospital and home care providers — comparable in patient population and integrated care mandate.
• Mount Sinai Academic Family Health Team: Academic FHT at Sinai Health in Toronto offering team-based primary care with obstetrics, mental health, and specialist supports — closely mirrors SETFHT's service portfolio and academic orientation.
• Women's College Hospital Family Health Team: Academic FHT affiliated with Women's College Hospital in Toronto, offering team-based primary care with focus on women's health, mental health and chronic disease — strong overlap with SETFHT's multidisciplinary service mix.
• Toronto Western Hospital Family Health Team: Academic FHT at UHN in Toronto providing multidisciplinary primary care and teaching — directly comparable peer in the same metropolitan academic primary care ecosystem.
• St. Michael's Hospital Academic Family Health Team: A Toronto-based academic family health team affiliated with Unity Health Toronto, delivering multidisciplinary primary care with teaching and research functions — directly comparable to SETFHT's academic FHT model.
• Sunnybrook Health Sciences Centre Family Health Team: Toronto academic FHT providing comprehensive primary care, including OB and chronic disease management, in a teaching-hospital setting — directly comparable in scope and structure.

Broad incumbents

• Well Health Technologies: Canadian digital health and primary care platform operator with clinic networks across the country; not a direct FHT, but a broader incumbent competing for primary care patients and physician supply.
• TELUS Health: Diversified Canadian health services provider operating TELUS Health MyCare virtual primary care, occupational health, and EMR — a broad incumbent whose virtual care offering overlaps with SETFHT's catchment.

Others

• Health Connect Ontario: Provincial government-funded health service navigation and 24/7 nurse triage line; not a clinical competitor, but provides comparable system-navigation functions to SETFHT's Care Navigator role.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SETorontoFHT
• LinkedInlinkedin.com/company/south-east-toronto-family-health-team

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about South East Toronto Family Health Team