Changing Futures North East

What Changing Futures North East does

Changing Futures North East is a registered charity (Charity No. 1089347; Companies House No. 4009541) founded in 1997 and headquartered at 3 Abbey Street, Hartlepool, UK. The organisation delivers a portfolio of family support services aimed at improving parental and couple relationships, reducing conflict, supporting children and young people's emotional wellbeing, and providing mentoring and independent visitors for children in care. Core offerings include relationship support, family group conferencing, family mediation (via the Changing Futures Mediation and Tees Valley Mediation trading names), practitioner training (notably the 'How to Argue Better' programme licensed from OnePlusOne), a Family Space digital and physical resource hub, and mentoring programmes such as education mentoring for Year 6 to Year 7 transitions. Operations are concentrated in Hartlepool and the wider Tees Valley/South Tees region, with delivery through direct service, schools, community venues, and online channels.

The business is structured as an independent nonprofit governed by a Board of Trustees and supported by 11–50 paid staff and a network of 50+ volunteers. It maintains wholly-owned operating subsidiaries and trading names — Changing Futures Fostering (a separate fostering agency matching mentors with children in care), Changing Futures Mediation (online family mediation and workplace mediation training), and Tees Valley Mediation — each sharing the parent charity's contact details and registered number. Revenue is sourced primarily from charitable grants and donations, including a landmark £1.56 million Esmée Fairbairn grant (2015–2020) for the Healthy Relationships Partnership and subsequent funding for Relationships Matter to Schools. The organisation has no proprietary technology platform; services are delivered through face-to-face sessions, community venues, and lightweight online tools.

Distribution is community-led, relying on direct referrals, partnerships with schools and health services (e.g., Hartlepool 0–19 Health Visitors, CAMHS, Springwell School), the Family Support Agency Network convening local practitioners, and outreach via Facebook, email newsletter, blog content, community events (e.g., Relationships Matter! conferences), and earned media (Hartlepool Mail, BBC Radio Tees). Strategic positioning centres on evidence-based practice drawn from partnerships with the Early Intervention Foundation and OnePlusOne, and on convening authority within the Hartlepool family-support ecosystem.

Name

Changing Futures North East

Legal name

Changing Futures North East

Website

https://changingfuturesne.co.uk

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Registered charity based in Hartlepool delivering family relationship support, mediation, practitioner training, and mentoring services to families, children, and professionals across the Tees Valley, funded primarily through charitable grants.

Ownership category

akta.pro rank

Product category

Family Support Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK), Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Family support services
• Relationship counselling
• Family mediation
• Child mentoring
• Practitioner training

Headquarters

HQ city

Hartlepool

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Charitable grants and donations: Funding from charitable foundations, government grants, and community donations to support family relationship services, mentoring programs, and training initiatives.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Registered charity providing family support services in the Hartlepool and Tees Valley area of North East England. Offerings span relationship support, family mediation, family group conferencing, mentoring, child emotional wellbeing support, and practitioner training, delivered through sub-brands including Changing Futures Fostering, Changing Futures Mediation, and Tees Valley Mediation.

Product overview

Changing Futures North East is a charitable organization offering a comprehensive suite of family support services focused on helping children and families thrive through healthier relationships. The core offerings include relationship support, family group conferencing, mediation, family space resources, child emotional wellbeing support, mentoring, and volunteer visitor programs. Additional services include practitioner training (such as How to Argue Better training), the Parents as Partners program, and the Healthy Relationships Partnership network for organizations. The organization also operates sub-brands including Changing Futures Fostering and Changing Futures Mediation. Services are delivered through partnerships with schools, health services, and community organizations across Hartlepool and the Tees Valley area.

Differentiator

Problem solved

Functional benefit

Products and services

• Relationship Support

Quantifiable outcome

• Helped over 760 families have healthier relationships
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core, minor and major.

• InsideOut Mental Health Support Team (MHST)coreStrategic or Co-development PartnerPartnership of voluntary and community organisations delivering evidence-based early interventions for children and young people across education and healthcare sectors in South Tees. Partner organisations include The Link, Teesside Mind, The Junction Foundation, Changing Futures North East, ABC Counselling and Time 4 You. Recruitment of 4 Trainee Education Mental Health Practitioners conducted jointly.
• Healthy Relationships Partnership (HRP)coreStrategic or Co-development PartnerEstablished partnership in Hartlepool transforming into Relationships Matter in Schools Partnership. Awarded £1.56 million grant (2015-2020) to work across Hartlepool agencies to improve support for families to develop healthy relationships. Led by Changing Futures North East with multiple partner organisations.
• Tees Valley MediationcoreStrategic or Co-development PartnerRelated trading name of Changing Futures North East providing family mediation services across the Tees Valley area. Operates from same contact details and registered company number.
• Victoria Ward and Social Housing PartnershipsminorStrategic or Co-development PartnerJoint founder member of partnerships in Hartlepool working on social housing and community development initiatives.
• Changing Futures FosteringcoreStrategic or Co-development PartnerSeparate fostering agency established by Changing Futures North East, matching trusted adult mentors with children in care.
• Hartlepool Central HubminorStrategic or Co-development PartnerCommunity venue partner for Volunteer Relationship Advisor training and deployment in Hartlepool.
• Belle Vue CentreminorStrategic or Co-development PartnerCommunity venue partner for Volunteer Relationship Advisor training and deployment in Hartlepool.
• Wharton AnnexeminorStrategic or Co-development PartnerCommunity venue partner for Volunteer Relationship Advisor training and deployment in Hartlepool.
• OnePlusOnecoreStrategic or Co-development PartnerNational charity dedicated to helping people build stronger relationships. Creator of 'How to Argue Better' training programme and 'Me, You and Baby Too' resources. Partnership enables delivery of evidence-based parental conflict reduction interventions.
• Early Intervention Foundation (EIF)coreStrategic or Co-development PartnerDeveloped the Reducing Parental Conflict Hub providing evidence, tools, case studies and animations. Informs national and local approach to parental conflict reduction.
• Hartlepool Borough CouncilmajorStrategic or Co-development PartnerKey public sector partner with multiple teams represented in Family Support Agency Network including Early Help, Community Connector, Through Care Team, SEND Short Break and Parent Participation, Employment & Training Services, and Restorative Justice.
• Hartlepool College of Further EducationmajorStrategic or Co-development PartnerHost venue for GameCon gaming convention fundraising events and Relationships Matter conferences. Students volunteer and fundraise for the charity.
• Health Visitors (Hartlepool 0-19 Service)majorStrategic or Co-development PartnerPartnership to adapt evidence-based tools like 'Me, You and Baby Too' for use in Hartlepool. Health visitors trained to discuss relationship quality with new parents.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Tavistock Relationships: Specialist charity providing couple and family counselling, mediation, and psychosexual therapy. Comparable in clinical-grade mediation and family therapy services plus practitioner training.
• Relate: The UK's largest provider of relationship support, counselling, mediation and sex therapy. Directly comparable to Changing Futures as a relationship-counselling and family support charity, though operating nationally with a federated model.
• Place2Be: UK children's mental health charity providing school-based counselling and emotional support. Comparable in school-embedded child emotional wellbeing services and practitioner training offerings.
• Home-Start UK: UK family support charity using trained volunteers to help families with young children. Highly comparable in volunteer-led model, family support focus, and local-branch delivery model across UK regions.
• Gingerbread: UK charity supporting single-parent families with advice, peer support and training. Comparable in family relationship support, single-parent/separating-family focus, and practitioner resources.
• Marriage Care: Catholic-affiliated charity providing relationship counselling and marriage preparation. Comparable in family relationship support, mediation services, and reliance on trained volunteers/counsellors.

Emerging players

• OnePlusOne: National charity dedicated to building stronger relationships and creator of 'How to Argue Better' training delivered by Changing Futures. Comparable as a research-driven relationship support specialist; serves as both a content partner and an overlapping peer.

Broad incumbents

• Family Action: Long-established UK family support charity delivering parenting programmes, early help and mental health support. Comparable in family/parenting support services though operating at significantly larger national scale.
• NSPCC: Large UK children's charity operating across child protection, mental health and family support. Comparable in child wellbeing focus and practitioner training, but at significantly larger national scale.

Others

• Early Intervention Foundation: UK charity that researches and advocates for early intervention approaches to improve outcomes for children. Comparable as a thought partner; provides the evidence base underpinning Changing Futures' Reducing Parental Conflict approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/headlandfuture
• LinkedInlinkedin.com/company/changing-futures-north-east

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Changing Futures North East