CJ's Plumbing & Heating Specialists

What CJ's Plumbing & Heating Specialists does

CJ's Plumbing & Heating Specialists, LLC is a family-owned, licensed and insured plumbing and heating contractor founded in 1997 and headquartered at 2 Industrial Drive South, Smithfield, Rhode Island. The company serves residential customers and light commercial clients across Rhode Island and Massachusetts, providing installation, repair, and maintenance services for high-efficiency gas and oil-fired boilers (Viessmann Vitodens, Vitorond, and Vitocrossal lines; Navien; Biasi B-10), indirect storage tanks (Laars, Viessmann Vitocell), steam heating systems, radiant floor heating, tank and tankless water heaters, heat pumps, and general plumbing including kitchen/bath remodeling and copper and lead pipe replacement. The owner, Chris Campagnone, brings 25+ years of field experience and is reported to have managed more than 500 residential and commercial projects, with the company holding factory-certified Viessmann installer status.

The business operates a hybrid revenue model. The majority of revenue is one-time, project-based work (heating system installations, plumbing repairs, remodeling) priced via quote-based estimates, with financing offered through a third-party partner, SVCFin, for larger installations. A smaller, recurring layer is generated through annual boiler cleaning, tuning, and maintenance visits, supported by an annual reminder scheduling system that creates ongoing customer touchpoints and a one-year labor warranty on installation work. Marketing is primarily word-of-mouth referrals supplemented by listings on HomeAdvisor and Porch.com; sales is conducted via phone, email, online contact form, and in-home assessments.

The company's stated growth strategy is organic, prioritizing repeat customers and referrals over paid acquisition, and there is no indication of outside capital, institutional investors, or M&A activity. Operational technology is restricted to third-party OEM heating equipment and a Squarespace-hosted website with an online scheduling form; there are no proprietary software products, APIs, or AI/ML capabilities. With 1-10 employees and a two-state regional service area, CJ's operates as a local lifestyle-scale trades business rather than a scaling platform.

Name

CJ's Plumbing & Heating Specialists

Legal name

CJ's Plumbing & Heating Specialists, LLC

Website

https://cjsplumbingheating.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

CJ's Plumbing & Heating Specialists is a family-owned, licensed plumbing and heating contractor founded in 1997 in Smithfield, Rhode Island, serving residential and light commercial customers across Rhode Island and Massachusetts with high-efficiency boiler installations, plumbing repairs, remodeling, and recurring maintenance.

Ownership category

akta.pro rank

Product category

Plumbing and Heating Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

General Bldg Contractors - Residential Bldgs (1520)

akta.pro primary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

akta.pro secondary industries

Expansion Tank, Circulator Pump & Zone Valve Service (HSAOACAG), Kitchen Plumbing & Fixture Installation (HSAPAAAF), Gas Piping Replacement & Re-Routing (HSAOAKAE), Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

Keywords

• Plumbing repair services
• Heating system installation
• Boiler maintenance services
• Residential plumbing services
• High efficiency boilers

Headquarters

HQ city

Greenville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Plumbing Services: One-time service revenue from general plumbing repairs, pipe replacement, fixture installation, and bathroom/kitchen remodeling services.
2. Heating System Installation: Revenue from high-efficiency boiler installation, heating system replacement, and new construction plumbing. The company offers financing options for larger installations.
3. Maintenance and Repair Services: Ongoing revenue from boiler cleaning, tuning, and general maintenance services. The company puts customers on annual reminder schedules for system servicing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

CJ's Plumbing & Heating Specialists is a family-owned service contractor that installs and repairs plumbing and heating systems for residential and light commercial customers in Rhode Island and Massachusetts. The company specializes in high-efficiency boiler installations (Viessmann, Navien, Biasi, Laars), general plumbing repairs, kitchen and bathroom remodeling plumbing, copper and lead pipe replacement, radiant floor heating, steam heating systems, and annual boiler cleaning and tuning maintenance services.

Product overview

CJ's Plumbing & Heating Specialists is a family-owned plumbing and heating service company that operates as a single-service business rather than a software platform. Their portfolio consists of two main categories: heating system products/services and general plumbing services. Heating products include high-efficiency boilers from major brands (Viessmann Vitodens 100-W, Viessmann Vitorond, Viessmann Vitocrossal 300, Navien, and Biasi B-10) along with complementary components such as indirect storage tanks (Laars, Viessmann Vitocell), oil storage tanks (Roth), and system controls. Supporting services include boiler cleaning, tuning, radiant floor heating, steam systems, heat pump repair, and pre-fabrication. General plumbing services cover kitchen and bathroom fixtures, pipe replacement, new construction, and commercial projects. The company also offers financing options through SVCFin and provides annual maintenance scheduling for installed systems.

Differentiator

Problem solved

Functional benefit

Products and services

• High Efficiency Boiler Installation Installation and replacement of high-efficiency condensing boilers for residential and commercial heating applications. The company is a Certified Viessmann Installer and provides factory-authorized installation for leading heating system brands.
• Gas & Oil-Fired Boiler Services Installation, repair, and maintenance services for both natural gas and oil-fired boiler systems serving residential and commercial customers.
• Steam Heating Systems & Controls Installation, maintenance, and repair services for steam heating systems and their associated controls, including expertise in aging steam systems in older residential and multi-family properties.
• Standard & Tank-less Hot Water Heaters Installation and replacement of traditional tank water heaters and tank-less (on-demand) water heaters for domestic hot water supply.
• Radiant Floor Heating Systems Installation services for radiant floor heating systems providing efficient, even heat distribution throughout residential properties.
• Heat Pump Diagnosis & Repair Diagnostic and repair services for heat pump systems serving residential customers.
• General Plumbing Repairs Comprehensive plumbing repair services including kitchen sinks, faucets, garbage disposals, ice maker lines, gas stove hookups, piping replacement and repairs, and drain line venting for residential properties.
• Bathroom Plumbing & Remodeling Installation and repair of bathroom fixtures including vanities, sinks, faucets, bathtubs, showers, toilets, washing machine hookups, and shower/tub valves for residential remodeling projects.
• Kitchen Additions & Remodeling Plumbing Complete kitchen plumbing installations and connections for remodeling and renovation projects in residential properties.
• Copper & Lead Pipe Replacement Replacement of aging copper and lead water supply piping with modern materials for residential properties.
• Boiler Cleaning & Tuning Preventive maintenance services including high-efficiency and traditional boiler cleaning, digital combustion analysis, and equipment adjustments to maintain system reliability and efficiency.
• New Construction Plumbing Complete plumbing system installation for new residential and commercial construction projects from rough-in through finish.
• Commercial Plumbing & Heating Projects Plumbing and heating installation and repair services for commercial properties and multi-unit buildings in Rhode Island and Massachusetts.

Quantifiable outcome

• 1-2 days maximum without heat and hot water during installation (due to pre-fabrication process)
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Seven partnerships are on record, tiered core, minor and supporting.

• ViessmanncoreTechnology or IntegrationCertified Viessmann Installers and Service partner. The company specializes in Viessmann high-efficiency boilers including Vitodens and Vitorond models. Viessmann is a leading manufacturer of heating systems and this certification indicates factory-authorized installation and service capabilities.
• HomeAdvisorminorChannel Partner/ Reseller/ DistributorListed on HomeAdvisor platform with Seal of Approval, providing visibility to homeowners seeking plumbing and heating services in the Rhode Island area.
• Porch.comminorChannel Partner/ Reseller/ DistributorListed on Porch.com as Top Plumber in Smithfield, generating leads and customer referrals through the platform.
• NaviencoreTechnology or IntegrationFeatured installer of Navien high-efficiency heating and domestic water heater combination boilers. Project gallery showcases multiple Navien installations.
• LaarssupportingTechnology or IntegrationUses Laars 40-gallon indirect storage tanks in installations, featuring stainless steel construction with lifetime warranty.
• BiasisupportingTechnology or IntegrationInstalls Biasi B-10 triple pass oil-fired boilers with Riello burners, featured in project gallery.
• RothsupportingTechnology or IntegrationUses Roth double-wall oil storage tanks and Roth Safety Oil Tanks (2 in 1, 275 gallon) with Tigerloop Ultra filters in oil-fired installations.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Others

• HomeServe: Home repair and warranty services platform that partners with local contractors; an enabling/ecosystem peer rather than direct competitor, but relevant given CJ's own financing partnership via SVCFin.
• Viessmann: Major global heating equipment manufacturer and CJ's core brand partner (CJ's is a certified installer); an upstream supplier rather than a direct competitor, but defines the product ecosystem in which CJ's operates.

Direct peers

• Benjamin Franklin Plumbing: National plumbing franchise specializing in residential service and repair with on-time guarantees; offers overlapping services (plumbing, water heaters, sewer) and competes in the same SMB/residential segment.
• Roto-Rooter: The largest U.S. plumbing and drain cleaning service franchise, providing residential and commercial plumbing repairs and installations — directly comparable service offering to CJ's, though at vastly larger national scale.
• Horizon Services: Mid-Atlantic HVAC, plumbing, and electrical service company with a family-founded history and similar residential install/repair model; a useful regional-scale comparable.
• ARS / Rescue Rooter: National HVAC, plumbing, and drain services brand operating across multiple states; provides the same residential plumbing and heating installation/repair services as CJ's at national scale.
• Michael & Son Services: Mid-Atlantic home services company offering plumbing, HVAC, electrical, and remodeling; mirrors CJ's combined plumbing/heating service mix at larger regional scale.
• Len The Plumber: Regional plumbing, heating, and drain service company covering the mid-Atlantic and Northeast, with a similar residential-service focus, repeat-customer emphasis, and local brand-building model.
• One Hour Heating & Air Conditioning: National HVAC franchise focused on residential service, repair, and replacement; offers the same high-efficiency heating installation and emergency service positioning that CJ's uses locally.
• Mr. Rooter Plumbing: Neighbourly-branded plumbing franchise with a comparable service mix (residential plumbing, water heaters, drain cleaning); competes with CJ's for the same homeowner segment via franchise scaling.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cjsplumbingandheating

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CJ's Plumbing & Heating Specialists