What Thomas & Company does

Thomas & Company is a privately held workforce compliance solutions provider founded in 1994 and headquartered in Nashville, Tennessee, operating under the legal entity Thomas and Thorngren, Inc. The firm serves large, multi-state national employers across complex, regulated industries—including healthcare, retail, transportation, hospitality, energy, higher education, manufacturing, staffing, non-profits, and government entities—with end-to-end unemployment cost management, employment tax services, employment and wage verification, offboarding compliance, and tax credits and incentives services. Named enterprise customers include Barnes & Noble, CVS Health, Delta Air Lines, Dish Network, Hard Rock Cafe, Seminole Hard Rock Hotel & Casino, HCA Healthcare, and NRG Energy, with the company stating it serves more than 10,460 active brands across 53 states and jurisdictions.

The company delivers its services through a purpose-built technology stack centered on the SHIELD™ unemployment management hub, complemented by SHIELD™ Analytics, the VERIFY verification platform with API connectivity, the Tax Gateway for unemployment tax intelligence, the Multi-State Compliance Navigator™, and the Benefit Charge Portal for reimbursing employers. The platforms run on cloud-based infrastructure with SOC 2 Type II, SOC 3, PCI-DSS, CCPA, and FCRA compliance, field-level encryption, role-based access controls, 99.9% system uptime, and 24/7/365 security monitoring. A dedicated verifier ecosystem—including Truework, Xactus, Cisive, Justifacts, Informative Research, Universal Background, Veri-tax, Workbright, and others—extends distribution on both employer and verifier sides of the network.

Thomas & Company operates a sales-led, enterprise field sales motion with 251–500 employees, a direct RFP process, dedicated account management, and white-glove client services. Revenue is generated primarily through annual subscription-based managed services priced on a quote basis customized to organization size and complexity, supplemented by add-on services such as UC Wage Audits, Profile Recovery Solutions, and WOTC Analytics. The company is independently owned, with no disclosed private equity or venture capital funding, and is led by CEO Nate Kenney following an internal succession from the President role.

Name

Thomas & Company

Legal name

Thomas and Thorngren, Inc.

Website

https://thomas-and-company.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

251–500 employees

Ownership category

akta.pro rank

Product category

Workforce Compliance Services

NAICS

Employment Services (5613), Payroll Services (541214), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (54121)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Workforce Compliance & Employment Law Risk Management (Local Labor Law, Tax, Statutory) (BPACAHAH)

akta.pro secondary industries

Workforce Benefits Administration (Enrollment & Deductions) (BPACAIAF), Labor & Employment Administration (Workforce Regulation & Programs) (BPAIAAAM), Employment & Labor Law (BPAHAAAD)

Keywords

• Unemployment cost management
• Employment tax services
• Workforce compliance solutions
• Employment wage verification
• Tax credits incentives

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Workforce Compliance Services: Subscription-based managed services for unemployment cost management, employment tax services, employment & wage verification, offboarding compliance, and tax credits & incentives. Pricing likely based on employee count or tiered service packages.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Thomas & Company provides workforce compliance solutions to large, multi-state national employers, offering managed services for unemployment cost management, employment tax services, employment & wage verification, offboarding compliance, and tax credits & incentives. Services are delivered through a combination of dedicated subject-matter expert teams and proprietary technology platforms (SHIELD™, VERIFY, Tax Gateway), covering 50+ jurisdictions with real-time analytics, API integrations, and white-glove account management to reduce compliance risk, control costs, and improve operational efficiency.

Product overview

Thomas & Company offers a unified workforce compliance platform centered on the SHIELD™ hub, supplemented by specialized modules and service offerings. The core technology ecosystem includes SHIELD™ (all-in-one unemployment management hub), SHIELD™ Analytics (real-time dashboards), VERIFY (employment and wage verification), Tax Gateway (unemployment tax intelligence), Multi-State Compliance Navigator™ (multi-state payroll tax compliance), Benefit Charge Portal (for reimbursing employers), and WOTC Analytics. These platforms are complemented by professional services including Unemployment Cost Management, Employment Tax Services, Tax Credits & Incentives, Employment & Wage Verification, Offboarding Compliance, and Data Security & Privacy. The solution integrates across APIs, flat files, and custom workflows to connect with existing HR, payroll, and tax systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Unemployment Cost Management End-to-end unemployment cost management service that reduces risk, improves compliance, and saves time for HR, Payroll, and Tax leaders at national employers. Includes strategic claims management, expert advocacy, wage audit handling, and documented results including 94%+ win rates and 98% improved compliance outcomes.
• Employment Tax Services Comprehensive unemployment tax rate, refund, and compliance management service for employers operating across multiple states. Includes multi-state payroll compliance, M&A reporting, employer tax obligations, and tax rate optimization. Helps employers reduce unemployment tax exposure and capture refunds.
• Tax Credits & Incentives Service that identifies, secures, and manages valuable federal and state tax credits to maximize ROI for employers. Includes Work Opportunity Tax Credits (WOTC), Federal Empowerment Zone Credits, and state-based incentives. Partners with Silverlode Consulting for location-based incentive and tax credit identification.
• Employment & Wage Verification Streamlined employment and wage verification service delivering speed, accuracy, and better experience for employees, employers, and verifiers. FCRA-compliant with 24/7 availability, serving commercial and government verifiers across mortgage, background screening, automotive, tenant, and public sector industries. Partners with Cisive, Truework, Xactus, Universal Background, Informative Research, Justifacts, and VOEDX.
• Offboarding Compliance Service that automates state-mandated separation notices including generation, delivery, tracking, and recordkeeping to ensure compliance with state-specific requirements. Helps employers avoid missed deadlines and penalties during employee offboarding across multiple jurisdictions.
• Data Security & Privacy Enterprise-grade security and compliance service protecting workforce data through SOC 2 Type II certification, SOC 3, PCI-DSS, encryption, strict permissions, and continuous 24/7 monitoring. Maintains CCPA and FCRA compliance with 99.9% system uptime.

Quantifiable outcome

• 40% reduction in admin burden
• +7 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• VOEDXcoreStrategic or Co-development Partner · 2 December 2025Strategic partnership announced to enhance employment and wage verification services. The integration aims to improve efficiency, accuracy, and user experience for employers, verifiers, and employees.
• CisivecoreTechnology or IntegrationEmployment and wage verification partner providing background screening services for verifiers in mortgage, background screening, automotive, tenant, and public sectors.
• Informative ResearchcoreTechnology or IntegrationEmployment and wage verification partner serving verifiers across multiple industries.
• JustifactscoreTechnology or IntegrationEmployment and wage verification partner for verification services.
• NewtekOneminorChannel Partner/ Reseller/ DistributorBusiness services partner for verification and financial services.
• Silverlode ConsultingcoreStrategic or Co-development PartnerLocation-based incentive and tax credit partner for identifying and securing negotiated incentives and training grants.
• TrueworkcoreTechnology or IntegrationEmployment and wage verification partner serving verifiers with API connectivity and flexible products.
• Universal BackgroundcoreTechnology or IntegrationEmployment and wage verification partner for background screening.
• XactuscoreTechnology or IntegrationEmployment and wage verification partner for verifiers across mortgage and other industries.

Scale indicators13 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• ADP Workforce Now: ADP is the dominant U.S. payroll and HCM platform and increasingly bundles employment tax, UI management, and verification-adjacent services into its enterprise suite. As the system of record for payroll at most large U.S. employers, ADP is both a partner and the principal long-term competitive threat to Thomas & Company's specialized services.
• UKG (Ultimate Kronos Group): UKG combines HCM, workforce management, and payroll for large and mid-sized employers, particularly in healthcare, manufacturing, and hospitality — the same verticals as T&C's key customers. UKG's HCM-suite approach and AI investments compete for the same workforce compliance and tax budgets.
• Paychex: Paychex is a leading payroll, HR, and benefits services provider serving hundreds of thousands of SMB and mid-market employers. While not a direct UI/verification specialist, Paychex competes for the same HR/Payroll/Tax leader budget and could expand natively into the UI cost management space.
• Workday: Workday is an enterprise HCM and finance platform used by many of the same large, multi-state employers that Thomas & Company serves. As Workday deepens native payroll-tax and workforce management capabilities, it represents a structural long-term risk to T&C's specialized compliance stack.

Direct peers

• Sterling: Sterling is a major background screening and identity verification provider that overlaps with Thomas & Company's VERIFY platform in serving verifiers, employers, and employees. Sterling competes for verification-driven RFPs that also include workforce compliance components.
• Equifax Workforce Solutions (formerly TALX): Equifax Workforce Solutions is the most direct competitor to Thomas & Company, operating The Work Number database for employment and wage verification and providing unemployment cost management and tax services to large employers. It competes head-to-head with T&C's VERIFY, Tax Gateway, and UCM offerings for the same enterprise HR/Payroll buyer.
• Truework: Truework is a technology-led employment and income verification platform that integrates with payroll systems and is listed as a Thomas & Company partner. It competes directly in the same verifier-employer-employee triangle and represents the API-native, venture-backed model against which T&C's VERIFY competes.

Emerging players

• isolved: isolved is a fast-growing mid-market HCM and payroll platform that includes HR, benefits, and workforce management. It targets many of the same multi-state employer segments as T&C and is increasingly a competitor in workforce compliance-adjacent workflows at the mid-market level.
• WageWorks / HealthEquity (commuter and benefits administration): HealthEquity (which acquired WageWorks) is a large benefits and pre-tax account administrator with employer relationships overlapping T&C's HR/Payroll buyer base. While not a direct UI competitor, it competes for the same workforce administration wallet and is a potential bundler of compliance-adjacent services.

Others

• Fragomen (immigration and employment compliance services): Fragomen is a global immigration and employment law services firm that, like Thomas & Company, sells workforce-compliance-adjacent managed services to large enterprise employers. It is not a direct UI competitor but competes for the same corporate HR compliance budget and demonstrates the broader professional services landscape T&C operates in.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/thomas-and-company-inc
• Xx.com/ThomasCoUCM

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thomas & Company