What Paradigm Technology Group does

Paradigm Technology Group LLC is a privately-held, boutique telecom and IT services broker and authorized agent headquartered in Naperville, Illinois (western suburbs of Chicago). The firm was co-founded by Mike Hochberg and Paul Hollock — both veterans of Cimco Communications, which was acquired by Comcast in 2010 — and operates with a small disclosed leadership team that includes a Principal Consultant and a Technology Consultant. The company positions itself as a vendor-agnostic, single point of contact that helps mid-market and enterprise customers evaluate, select, and implement telecom and IT solutions from a portfolio of more than 100 carrier partners operating internationally.

The company's product surface is a curated bundle of carrier-sourced services rather than proprietary technology: SD-WAN, Ethernet, MPLS/VPLS, VOIP and SIP (including Teams Direct Routing), business phone services, dedicated internet access (including 4G/5G and fixed wireless), data center and cloud services (SaaS, IaaS, colocation), managed network services with 24x7 ITIL-based support, web and audio conferencing, and hosted call center solutions. Underlying technology is therefore not developed in-house; Paradigm's value-add sits in solution design, carrier selection, vendor consolidation, and lifecycle account management across multi-site implementations.

Commercially, Paradigm runs an affiliate/referral revenue model: carriers pay the firm commissions on customer contracts routed through Paradigm (analogous to how carriers compensate their direct sales force), so the firm's services carry no direct cost to the end customer. Go-to-market is consultative and sales-led, supported by a website, direct phone/email outreach, and a referral base built on long-tenured client relationships. Vertical emphasis spans Healthcare, Financial Services, and GovEd (primary), with Manufacturing and Distribution as additional segments. No external funding, M&A, or institutional ownership has been disclosed; the firm operates as a founder-led boutique with no recurring SaaS or licensing revenue component.

Name

Paradigm Technology Group

Legal name

Paradigm Technology Group LLC

Website

https://paradigmtg.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Paradigm Technology Group is a boutique telecom and IT services broker that helps mid-market and enterprise customers select and implement solutions from over 100 carrier partners, earning carrier-paid commissions across voice, data, SD-WAN, cloud, and managed services.

Ownership category

akta.pro rank

Headquarters

HQ city

Naperville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Telecom Agent/Broker Commissions: Paradigm operates as a telecom services distributor/agent earning commissions from carriers when customers purchase services through them. Carriers pay Paradigm (similar to how they pay their direct sales force) when customers complete purchases facilitated by Paradigm. This means customers do not incur additional costs for Paradigm's services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Paradigm Technology Group is a telecom and IT services broker/agent that helps businesses evaluate and select solutions from over 100 carrier providers. They provide consultative advisory, side-by-side carrier quote comparisons, and implementation/project management support for connectivity, voice, cloud, data center, and managed network services. Customers do not pay additional fees because Paradigm earns commissions from carriers, and they serve as a single point of contact across all telecom and IT services.

Product overview

Paradigm Technology Group is a telecom and IT services broker/agent that works with over 100 carriers internationally to provide objective, vendor-agnostic technology solutions. The company operates as a single point of contact for clients seeking telecom services and does not manufacture its own software products. Its core service portfolio includes SD-WAN, Ethernet connectivity, MPLS/VPLS networking, VOIP and SIP solutions, business phone services, dedicated internet access, data center services, cloud services (SaaS, IaaS, colocation), managed network services, web and audio conferencing, and hosted call center solutions. These services are offered through partnerships with multiple carriers rather than as a unified software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• SD-WAN

Quantifiable outcome

• Cost savings through carrier negotiation leverage due to volume relationships
• +1 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Over 100 Telecom Carriers (Collectively)coreChannel Partner/ Reseller/ DistributorParadigm Technology Group operates as a telecom services distributor working with over 100 telecom carriers internationally. They have agreements with carriers to sell and support their services. Paradigm receives commissions from carriers when customers purchase services through them, similar to direct carrier sales force compensation. This relationship provides customers access to same discounts and promos as direct carrier relationships, sometimes with even better pricing due to Paradigm's volume.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Bridgepointe Technologies: Bridgepointe is a tech-enabled telecom and cloud broker that provides consultative sourcing across UCaaS, CCaaS, SD-WAN, and connectivity from dozens of providers. It competes in the same mid-market/enterprise advisory channel as Paradigm.
• Telarus: Telarus is one of the largest US telecom master agents, connecting businesses with 100+ service providers across UCaaS, SD-WAN, and connectivity. It is the most direct comparable to Paradigm's broker/agent model, just at significantly greater scale.
• World Telecom Group (WTG): WTG is a telecom master agent and managed services provider offering cloud, connectivity, and UCaaS from a broad carrier portfolio to mid-market and enterprise customers. Directly comparable multi-carrier agent model.
• Intelisys (a ScanSource company): Intelisys is a telecom and cloud master agency acquired by ScanSource in 2024, working with hundreds of carriers and serving enterprise customers with advisory-led sales. It is a direct competitor in the same telecom agent channel model.
• CarrierSales Telecom: CarrierSales is a telecom and cloud services agency that provides agent-based advisory and sourcing across multiple carrier and cloud providers, closely mirroring Paradigm's consultative channel model.
• Avant Communications: Avant is a telecom and IT services distributor enabling partners to sell voice, data, cloud, and managed services from a large carrier portfolio. It mirrors Paradigm's vendor-agnostic, multi-carrier distribution approach.
• Sandler Partners: Sandler Partners is a national master agency selling telecom, cloud, and managed services through a partner network with access to 200+ suppliers. It is directly comparable in model and multi-vertical reach.

Emerging players

• Pax8: Pax8 is a cloud distribution marketplace that connects MSPs and resellers to a curated catalog of cloud and SaaS providers, with an emerging footprint in connectivity-adjacent services. Same intermediary/distributor business model but anchored in cloud rather than telecom.

Broad incumbents

• CDW: CDW is a large, established IT solutions provider selling hardware, software, networking, and connectivity to mid-market and enterprise customers. It competes with Paradigm on enterprise telecom sourcing but as a much broader IT portfolio company rather than a specialist agent.
• ScanSource: ScanSource is a large global distributor of telecom, networking, and AV solutions with thousands of resellers, and now owns Intelisys. It overlaps Paradigm's portfolio broadly but at vastly larger scale and with hardware/subscription breadth beyond a pure telecom agent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/100067410320874
• LinkedInlinkedin.com/company/paradigm-technology-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paradigm Technology Group