SWAN Plumbing, Heating & Air

What SWAN Plumbing, Heating & Air does

SWAN Plumbing, Heating & Air (legal entity: Swan Plumbing, Heating & Air, LLC) is a privately held, multi-trade home services provider headquartered in Sunnyvale, Texas, serving the Dallas-Fort Worth Metroplex. Founded in 2018, the company operates as a direct-to-consumer service business dispatching licensed technicians for plumbing, HVAC/air conditioning, heating, electrical, drain and sewer, and water heater services across 30+ cities including Mesquite, Sunnyvale, Garland, Dallas, Fort Worth, Plano, McKinney, Allen, and Arlington. The company holds three Texas state contractor licenses (Master Plumber M42142, HVAC TACLA00148000E, Electrical TECL 35435), enabling cross-vertical service delivery under a single brand without subcontracting key trades.

The company generates revenue through four primary streams: plumbing services (drain cleaning, leak detection, slab leak repair, water heater replacement, repiping), HVAC services (AC repair, replacement, maintenance, indoor air quality, ductless systems), heating services (furnace and heat pump work), and electrical services (panel replacement, EV charger installation, whole-home generators, surge protection). A subscription layer called the SAM Plan ($9.95/month) provides recurring revenue through annual maintenance visits, priority scheduling, and discounts on services. The company maintains authorized dealer relationships with Rheem, Navien, Generac, Kohler, InSinkErator, Halo Water Systems, and Flow Tech, and offers financing through GreenSky and GoodLeap for larger projects. Pricing is primarily unit-based with promotional discounts (e.g., $800 off HVAC replacement, $55 off repairs, $99 drain cleaning) and flat-rate job pricing.

SWAN markets through a multi-channel digital strategy: a content-rich website with 30+ local SEO service area pages, educational blog content, special offer coupons, and reputation management via Google Guaranteed, BBB A+ rating, and 9,750+ cited customer reviews. The company emphasizes 24/7 emergency service with a live answer, 60-minute same-day response commitment, background-checked technicians, and a make-it-right guarantee. The customer base is predominantly residential homeowners in the DFW Metroplex, with a secondary commercial segment. The company is likely founder/family-owned, with no disclosed institutional investment, parent company, or M&A activity.

Name

SWAN Plumbing, Heating & Air

Legal name

Swan Plumbing, Heating & Air, LLC

Website

https://callswan.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

SWAN Plumbing, Heating & Air is a privately held, multi-trade home services provider (plumbing, HVAC, heating, electrical, drain/sewer) serving residential and commercial customers across 30+ cities in the Dallas-Fort Worth Metroplex from its Sunnyvale, TX headquarters.

Ownership category

akta.pro rank

Product category

Residential Home Services

NAICS

Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Tankless Water Heater Installation & Service (HSAOACAB)

akta.pro secondary industries

Emergency Water Main/Service Line Repair (HSAOAMAK), Emergency Water Heater Repair & No-Hot-Water Service (HSAOAMAE)

Keywords

• Residential plumbing services
• HVAC repair services
• Electrical contracting
• Drain sewer services
• Home maintenance services

Headquarters

HQ city

Sunnyvale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Plumbing Services: Revenue generated from plumbing repairs, installations, and maintenance including drain cleaning, leak detection, water heater services, slab leak repair, gas line services, and whole-home repiping.
2. HVAC Services: Revenue from air conditioning repair, replacement, maintenance, heating services, furnace work, heat pump services, and indoor air quality solutions.
3. Electrical Services: Income from electrical panel replacement, outlet and breaker repair, whole-house surge protection, EV charger installation, generator services, and wiring upgrades.
4. SAM Plan Membership: Monthly subscription membership plan offering preventive maintenance, priority scheduling, and discounts on services. $9.95/month.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

SWAN provides residential and light commercial plumbing, HVAC/air conditioning, heating, electrical, and drain/sewer services across the Dallas-Fort Worth Metroplex, with 24/7 emergency response and same-day service. The company supplements these four service verticals with a recurring SAM Plan maintenance membership ($9.95/month) and customer financing options.

Product overview

SWAN Electric, Plumbing, Heating & Air is a home service company offering an integrated portfolio of plumbing, HVAC/air conditioning, heating, electrical, and drain/sewer services across the Dallas-Fort Worth metro area. The company's core offering consists of these four service verticals (plumbing, HVAC, heating, electrical) plus drain and sewer services. These are supported by a SAM Plan preventative maintenance subscription program and financing options as add-on services. The company also offers specialized services including slab leak detection, water filtration/softening, indoor air quality solutions, and EV charger installation.

Differentiator

Problem solved

Functional benefit

Brands

• SAM Plan: Annual maintenance plan offering 4 visits annually, no regular service fees, priority scheduling, 15% off products & services, and 50% off emergency service fees for $9.95/month.

Products and services

• Plumbing Services Comprehensive plumbing services for homeowners and commercial properties including drain cleaning, water leak detection, slab leak repair, water heater repair/replacement, faucet and toilet repair, garbage disposal, gas line services, and whole-home repiping using PEX or copper.
• Air Conditioning / HVAC Services Full-service AC and HVAC solutions for residential and commercial customers including AC repair, AC replacement and installation, AC maintenance, air duct cleaning, room air balancing, ductless AC systems, commercial HVAC, and indoor air quality solutions.
• Heating Services Heating system services including furnace repair, furnace replacement and installation, furnace maintenance, heat pump replacement and installation, heat pump repair and maintenance, and emergency heating repair.
• Electrical Services Professional electrical services including electrical panel replacement, home rewiring, outlet and breaker repair, electrical safety inspections, EV charger installation, whole-home generator installation, surge protection, and emergency electrician services.
• Drain & Sewer Services Drain and sewer solutions including drain cleaning, drain repair, drain camera inspection, hydrojetting, sewer repair, and sewer replacement services.
• SAM Plan (Annual Maintenance Membership) Preventative maintenance subscription plan offering 4 annual visits, no regular service fees, priority scheduling, 15% off products and services, and 50% off emergency service fees for $9.95/month. Includes complete plumbing inspection with main line video inspection, water heater flush, and inspection of showers, tubs, toilets, faucets, garbage disposal, and outside faucets.
• Financing Options Flexible financing plans to help homeowners manage the cost of larger home service projects, offered through financing partners including GreenSky and GoodLeap.

Quantifiable outcome

• 50% off emergency service fees for SAM Plan members
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• RheemcoreTechnology or IntegrationRheem Pro Partner - authorized dealer and installer of Rheem water heaters and HVAC products. Provides customers with access to Rheem equipment and warranty support.
• NaviencoreTechnology or IntegrationNavien Service Specialist - authorized service provider for Navien tankless water heaters and heating equipment. Certified technicians trained on Navien products.
• GeneraccoreTechnology or IntegrationGenerac Authorized Dealer - authorized installer and service provider for Generac generators and power equipment.
• GreenSkyminorOthersFinancing partner offering flexible payment options for customers to finance home service projects.
• GoodLeapminorOthersEco-friendly financing partner for energy-efficient home improvements and upgrades.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Berkeys Plumbing, Heating & Air: DFW Metroplex provider of plumbing, heating, and air conditioning services to residential customers. Direct head-to-head competitor with overlapping service categories and service-area footprint.
• C&W Plumbing: DFW plumbing and drain service provider offering residential plumbing, drain cleaning, and water heater work. Comparable on plumbing trade and shared service area.
• Public Service Plumbers: Long-established Dallas-based plumbing services company serving residential and light commercial customers across DFW. Direct peer on plumbing services with overlapping territory and similar customer base.
• Baker Brothers Plumbing, Air & Electric: DFW-based multi-trade home services provider offering plumbing, HVAC, and electrical services across the Metroplex. Most direct comparable given identical service mix and overlapping DFW geography.
• Horizon Plumbing & Drain: Dallas-based plumbing and drain services company. Local competitor overlapping on core plumbing and drain/sewer service lines within the same DFW geography.

Others

• ServiceTitan: SaaS platform purpose-built for residential and commercial trades contractors (plumbing, HVAC, electrical). Adjacent ecosystem participant — not a competitor, but the dominant operational software SWAN and its peers use (or could use) to run dispatch, pricing, and customer management.

Broad incumbents

• Authority Brands: Multi-brand home services franchise platform (owner of Benjamin Franklin Plumbing, Mister Sparky Electric, One Hour Heating & Air, and others). Operates a portfolio of trade-specific franchises that compete with SWAN's integrated offering at scale.
• Neighborly (formerly Dwyer Group): Franchise platform for home services including plumbing, HVAC, and electrical (Mr. Rooter, Aire Serv, Mr. Electric, etc.). Competes with SWAN through franchisees in the same DFW market and represents the scaled incumbent model.

Regional players

• Goettl Air Conditioning & Plumbing: Multi-state HVAC and plumbing provider operating across the Southwest U.S. (Arizona, Nevada, Texas, etc.). Comparable multi-trade offering and similar residential customer focus, but broader geographic footprint than SWAN.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SWANElectricPlumbingHeatingandAir
• LinkedInlinkedin.com/company/about

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SWAN Plumbing, Heating & Air