What Vet-Tec Systems does

Vet-Tec Systems is a UK-based, privately-held developer and supplier of cloud-based practice management software for the veterinary profession, operated by Calleo Ltd (Company No. 05043716, registered in England). Founded in 2004 and staffed by 1–10 people, the company serves small animal, large animal/equine, mixed, and out-of-hours emergency veterinary practices across the UK with a single integrated SaaS platform accessed via web login.

The core product is a cloud-hosted practice management system built on an ANSI-compliant SQL database, designed to be inherently web-based and accessible. Its feature set spans appointment scheduling, client and patient records, an embedded SMS text messaging engine (with mobile app and bulk-SMS supplier routing), client self-service login and online booking, Healthy Pet Plan management with monthly direct-debit processing, loyalty scheme credits, client-specific personalised pricing, and a KPI/management reporting pack. Specialty modules include a Large Animal DayBook for field-visit allocation and routing, an Out-of-Hours emergency module with case-centred navigation and referring-vet communications, Direct Insurance Claims management via VetEnvoy ePortal integration, and wholesaler-independent stock control with online ordering.

Vet-Tec generates revenue through subscription-based SaaS fees paid by veterinary practices; pricing is quote-based and not publicly disclosed. Go-to-market is sales-led, with prospective customers reaching the company by email ([email protected]) or telephone (01424 223569), while existing users access the service through a self-serve web login. There is no public pricing, no disclosed partner/reseller channels, no external funding, and no marketing investment beyond the corporate website and direct outreach.

Name

Vet-Tec Systems

Legal name

Calleo Ltd

Website

https://vet-tec.co.uk

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Vet-Tec Systems is a privately-held UK SaaS vendor that provides a cloud-based veterinary practice management system, serving small animal, large animal/equine, and out-of-hours emergency practices with appointment, billing, SMS, and reporting tools under Calleo Ltd.

Ownership category

akta.pro rank

Product category

Veterinary Practice Management Software

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Veterinary EMR/EHR & Clinical Workflow (HLAMAMAB)

akta.pro secondary industries

Online Booking, Intake & Digital Front Door (Forms, Consent, Waitlist) (HLAMAGAD), Client Engagement & CRM Platforms (Reminders, Messaging, Loyalty, Reviews) (HLAMAGAC), Revenue Cycle, Payments & Financing (Payments, Subscriptions, BNPL, Claims Support) (HLAMAGAE), Field Services, Mobile Imaging & On-Farm Procedures (HLAMABAK)

Keywords

• Veterinary practice management
• Practice management software
• Cloud veterinary platform
• Animal health software
• Veterinary clinical records

Headquarters

HQ city

Renfrew

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Cloud-based Practice Management System Subscription: Vet-Tec operates as a cloud-hosted veterinary practice management system. The company provides a subscription-based SaaS model where veterinary practices pay for access to the system. The service includes hosting, support, and continuous updates. Pricing is quote-based and not publicly disclosed on the website.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Vet-Tec Systems provides a cloud-based veterinary practice management system that supports small animal, large animal, equine, and emergency out-of-hours practices. The SaaS platform integrates SMS messaging, client portals, online booking, Healthy Pet Plans, insurance claims processing via VetEnvoy ePortal, financial management, and configurable workflows, delivered on a subscription basis to UK veterinary practices.

Product overview

Vet-Tec Systems offers the Vet-Tec Practice Management System, a single cloud-based unified platform designed for veterinary practices of all types. The core system provides foundational practice management capabilities including financial control and management reporting, with specialized modules for Companion Animal (small animal) practices, Large Animal and Equine practices, and Out of Hours Emergency Services. Additional functionality includes Client Login and Online Booking for client self-service, Healthy Pet Plans for membership schemes, integrated SMS Text Messaging for client communication, and Direct Insurance Claims Management via VetEnvoy ePortal integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Vet-Tec Practice Management System

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature9 records

Partnerships

One partnership is on record.

• VetEnvoycoreTechnology or IntegrationVet-Tec has integrated with VetEnvoy ePortal for direct insurance claims management. This partnership enables paperless claims processing, handling incoming payments from insurers, and provides management reporting with claim revenue statistics. The integration is a native feature within the Vet-Tec system.

Recent moves5 records

Expansion highlights3 records

Direct peers

• ezyVet (IDEXX): Cloud-based veterinary practice management platform serving general, specialty, and emergency practices worldwide; now part of IDEXX. Direct overlap with Vet-Tec's PIMS offering, with broader scale and AI-driven feature development.
• RoboVet (Veterinary Data Services): UK-based veterinary practice management software provider serving companion animal, equine, and farm practices. Direct competitor to Vet-Tec in the UK PIMS market with similar multi-vertical coverage.
• AT Veterinary Systems: Veterinary practice management software company offering practice management solutions to UK and international veterinary practices. Directly comparable cloud PIMS offering competing for similar SMB and mid-market veterinary customers.
• ProVet: UK veterinary practice management software vendor offering clinical records, billing, and client communication features. Directly comparable to Vet-Tec in target market (UK veterinary practices) and core functionality.
• Teleos Veterinary Software: UK veterinary PIMS focused on small animal and equine practices with practice management, clinical records, and client engagement tools. Closest direct UK competitor to Vet-Tec by geography and customer profile.

Broad incumbents

• AVImark (Covetrus): Long-established veterinary practice management system serving companion animal practices, now part of the Covetrus portfolio. Overlapping clinical workflow and billing functionality with Vet-Tec.
• Covetrus Rhapsody / ImproMed: Covetrus offers PIMS solutions (Rhapsody, ImproMed Triple Crown) alongside veterinary distribution and pharmacy. Overlaps with Vet-Tec in core practice management but with much broader supply chain and services footprint.
• IDEXX Cornerstone: Established on-premise and cloud PIMS from IDEXX, widely used in North American companion animal practices. Comparable practice management functionality with deep IDEXX diagnostics integration; broader portfolio than Vet-Tec.

Regional players

• Vetdata: Veterinary practice management and clinical software provider serving veterinary practices. Comparable in offering (PMS/clinical records) and target market (UK veterinary profession) to Vet-Tec.

Others

• VetEnvoy: Veterinary insurance claims ePortal integrated with Vet-Tec for paperless claims. Not a PIMS competitor but a critical ecosystem partner whose strategic relationship and technology direction materially affect Vet-Tec's insurance workflow value proposition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vet-Tec Systems