Truenet

What Truenet does

Truenet is a Portuguese IT services and solutions provider founded in 2015 and headquartered in Leça do Balio, Portugal. The company is organized around five core service lines: cybersecurity (multi-layered network defense, firewall management at layers 4-7, VPN, IPSEC, VPNSSL, intrusion detection, and Managed XDR delivered in partnership with Barracuda Networks); data communication networks (design and implementation of wired and wireless infrastructure for data, image, and voice, scaled from small offices to large call centers); custom software development (websites and applications built in HTML, PHP, Node.JS, and React.JS); Office 365 deployment and support; and after-sales ServiceDesk support covering the full issue-to-resolution lifecycle. In parallel, Truenet operates a 24/7 e-commerce storefront at truenet.pt/store reselling professional networking equipment from MikroTik, Teltonika Networks, Ligowave, Panorama, and adjacent brands, with public unit prices ranging from approximately €5 (cables, antennas) to €2,800+ (high-end routers and data-center equipment), VAT-inclusive at the Portuguese 23% rate.

The business operates across three revenue streams: (1) hardware resale on a pay-as-you-go basis through the online store, phone, and email; (2) professional IT services - including cybersecurity, network design, software development, and after-sales support - billed on a quote basis for enterprise, government, and mid-market clients; and (3) managed security services (Barracuda Managed XDR) delivered as a recurring service. Truenet holds core distribution or technology partnerships with MikroTik, Teltonika Networks, Barracuda, Cisco, Huawei, and Ligowave, plus secondary partnerships with Emisfera, Extreme Networks, Zyxel, LiveAction, Panorama Antennas, Portnox, and Proxmox, and operates as a Pearson VUE authorized testing center. Pricing is publicly disclosed for hardware but quote-based for services.

Truenet serves a diversified Portuguese client base spanning four primary segments: enterprise and large organizations (NOS, Altice, Siemens, Mota-Engil, Prio, ANA Aeroportos, Águas de Portugal, Sonae MC, Nabeiro Delta, Wavecom, Axians, SGS Portugal, ARTelecom, INESCTEC, Ordem dos Contabilistas Certificados); government and public sector (Vila Franca de Xira municipality, Golegã municipality, ARS Norte, Liga Portuguesa Contra o Cancro); education and research (Universidade Católica Portuguesa, Instituto Politécnico de Lisboa, Instituto Politécnico de Viseu); and SMEs and SMBs (Carmo's Boutique Hotel, Mary Me Eventos, Inforsmart, Germen). Marketing is digital-first (Google Ads, Google Analytics remarketing, company blog, customer testimonials) supplemented by EU structural-fund participation (Norte 2020, PT2020) and PME Líder SME recognition held continuously since 2019. The firm operates as Truenet, Lda., a privately held Portuguese limited liability company (NIF 513514139) with no disclosed external investment, parent company, or public listing.

Name

Truenet

Legal name

Truenet, Lda.

Website

https://truenet.pt

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Truenet is a Portuguese IT services firm founded in 2015 offering cybersecurity, data network design, custom software development, Office 365 deployment, and ServiceDesk support to enterprise, government, education, and SMB clients in Portugal, supplemented by an e-commerce hardware resale store.

Ownership category

akta.pro rank

Product category

IT Services and Network Infrastructure

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Computer Communications Equipment (3576)

akta.pro primary industry

Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG)

akta.pro secondary industries

Network Performance Management & Observability Services (BPAEAEAH), Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Cloud Networking Core Services (VPC/VNet, Load Balancing, DNS, NAT) (HDABAAAJ)

Keywords

• Network security services
• Data communication networks
• Custom software development
• Managed cybersecurity services
• Networking equipment distribution

Headquarters

HQ city

Leça Do Balio

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hardware Resale (Online Store): Truenet operates an e-commerce store selling networking equipment including routers, switches, antennas, LTE/5G gateways, and accessories from MikroTik, Teltonika, Ligowave, and other brands. Products are sold at fixed unit prices with VAT added. Customers can purchase online 24/7 or via phone/email.
2. IT Services (Cybersecurity, Networks, Software Development): Professional services including cybersecurity implementations, data network design and deployment, software development, and after-sales technical support. Services are delivered to enterprises, government, and mid-market clients across Portugal.
3. Managed Security Services (XDR): Managed XDR cybersecurity services provided in partnership with Barracuda, offering endpoint protection, real-time vulnerability detection, and incident response as a managed service.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Truenet provides professional IT services in Portugal across five core areas: cybersecurity (multi-layered defense, firewall management, VPN, intrusion detection, and managed XDR through Barracuda), data communication network design and implementation (wired and wireless for small offices through large call centers), custom software development (websites and applications in HTML, PHP, Node.JS, React.JS), after-sales ServiceDesk support, and Microsoft Office 365 services. The company also runs an e-commerce store reselling professional networking hardware from MikroTik, Teltonika, Ligowave, Panorama, and other vendors, and operates a Pearson VUE authorized testing center.

Product overview

Truenet is a Portuguese IT services company offering a comprehensive portfolio of technology solutions organized around five core service areas: Cybersecurity (network and website protection, firewall, intrusion detection, and managed XDR), Data Communication Networks (infrastructure design and implementation), After-Sales Service (ServiceDesk support), Software Development (custom websites and applications using HTML, PHP, Node.JS, React.JS), and Office 365 services. The company also operates an e-commerce store reselling professional networking equipment from MikroTik (RouterBoard, Cloud Router Switches, wireless devices), Teltonika Networks (industrial cellular routers and IoT gateways), Ligowave (point-to-point wireless bridges), and related accessories including antennas, PoE equipment, and SFP modules. The product portfolio spans routers, switches, wireless access points, LTE/5G cellular devices, and LoRa/IoT solutions for enterprise and industrial applications.

Differentiator

Problem solved

Functional benefit

Products and services

• Cibersegurança (Cybersecurity) Multi-layered network and website protection including vulnerability scanning, firewall management (Layer 4–7), VPN, IPSEC, VPNSSL, ATP (Advanced Threat Prevention), antivirus, and incident response. Delivered to enterprise, government, and SMB clients in Portugal.
• Redes de Comunicação de Dados (Data Communication Networks) Design and implementation of wired and wireless network infrastructure connecting IT devices for data, image, and voice transmission, scaled from small offices to large call centers. Target customers include enterprises, call centers, and public institutions.
• Desenvolvimento de Software (Software Development) Custom website development from scratch using advanced platforms plus coding services in HTML, PHP, Node.JS, and React.JS. Delivered to SMBs and enterprise clients (e.g., Mary Me Eventos team management app, InforSmart website).
• Serviço Pós-Venda (After-Sales Service) ServiceDesk support providing end-to-end customer issue management from notification through to resolution. Available to all Truenet clients.
• Office 365 Microsoft Office 365 implementation and support services delivered to organizations adopting or managing Microsoft 365 productivity suites.
• MikroTik RouterBoard and RouterOS Products Complete line of MikroTik networking equipment resold online including routers, switches, wireless access points, LTE routers, and accessories running RouterOS or SwitchOS. Sold to SMB and individual buyers via the truenet.pt online store.
• Teltonika Networks Industrial Routers Industrial cellular routers and gateways supporting 4G LTE, 5G, WiFi, and industrial protocols (Modbus, SNMP, MQTT) for mission-critical applications. Sold via the Truenet online store.
• Ligowave Wireless Solutions Point-to-point (PTP) and point-to-multipoint (PTMP) wireless bridges including LigoPTP RapidFire and LigoDLB/LigoVision series for CCTV and network connectivity. Sold via the Truenet online store.
• LTE/5G Cellular Routers Cellular routers and LTE/5G modems for mobile connectivity, vehicle tracking, and backup internet solutions. Sold via the Truenet online store.
• Barracuda Managed XDR Managed Extended Detection and Response service provided in partnership with Barracuda, offering endpoint protection, real-time vulnerability detection, and accelerated cybersecurity incident response. Delivered to enterprise, government, and SMB clients.

Named customers27 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core.

• MikroTikcoreTechnology or IntegrationTruenet is an authorized MikroTik reseller and distributor, offering the full range of MikroTik products including routers, switches, wireless equipment, and RouterOS-based solutions through their online store.
• Teltonika NetworkscoreTechnology or IntegrationAuthorized reseller and distributor of Teltonika industrial cellular routers, LTE/5G gateways, and IoT solutions.
• Barracuda NetworkscoreTechnology or IntegrationStrategic partnership for managed cybersecurity services. Truenet offers Barracuda Managed XDR, providing endpoint protection, real-time vulnerability detection, and accelerated threat detection and mitigation for clients.
• CiscocoreTechnology or IntegrationAuthorized Cisco technology partner offering Cisco networking and security solutions as part of Truenet's product and service portfolio.
• HuaweicoreTechnology or IntegrationAuthorized Huawei technology partner offering Huawei networking and telecommunications solutions.
• LigowavecoreTechnology or IntegrationAuthorized Ligowave distributor offering wireless bridge and PTP/PTMP solutions including LigoPTP, LigoDLB, LigoVision, and LigoSU product lines.
• Pearson VUEcoreChannel Partner/ Reseller/ DistributorTruenet is an authorized Pearson VUE testing center, offering certification exams for various technology vendors and generating inbound traffic from professionals seeking certifications.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Olisipo: Portuguese IT services and staffing firm delivering infrastructure, networking, and software development to enterprise clients; comparable on the breadth of IT services and Portuguese market focus, though more weighted to outsourcing.
• Axians Portugal: IT infrastructure and network services provider operating in Portugal as part of the Axians/Vodafone Business group; offers networking, cybersecurity, and managed services to enterprise and public sector, directly overlapping Truenet's core offerings and even appearing in Truenet's own partner ecosystem references.
• SISCOG: Portuguese software and IT systems house serving transportation and large enterprises; comparable in custom software and systems integration against the same enterprise buyer Truenet targets.
• Logicalis Portugal: Global IT solutions integrator with a Portuguese presence delivering networking, data center, and managed security services to enterprise clients, directly comparable to Truenet's network infrastructure and managed XDR practices.
• Claranet Portugal: Portugal-based managed services and cloud hosting provider offering networking, cybersecurity, and managed IT to mid-market and enterprise; directly comparable on managed-services business model and Portuguese market focus.

Regional players

• Wavecom: Portuguese telecom and network integration specialist operating in the same geographic market and overlapping on enterprise networking implementations, also listed as a Truenet client/partner in the data.

Broad incumbents

• Altice Portugal: Major Portuguese telecom operator with IT services and enterprise solutions arm spanning networking, cloud, and managed security; much larger incumbent competing for the same enterprise and public-sector IT budgets Truenet targets (and is a Truenet reference client).
• NOS Comunicações: Largest Portuguese telecommunications carrier with a significant enterprise IT services, managed connectivity, and cybersecurity division; broader scope but directly overlaps Truenet in enterprise networking and managed security for Portuguese corporates (and is itself a Truenet client).
• Capgemini Portugal: Global IT services and consulting firm with a Portuguese practice offering systems integration, networking, and managed services; competes in the same enterprise and public-sector RFPs Truenet targets, at significantly larger scale.
• NTT Data Portugal: Global IT services consultancy with a Portuguese practice delivering infrastructure, networking, cybersecurity, and application development; a much larger incumbent competing for enterprise and government contracts Truenet bids on.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/truenet.lda
• LinkedInlinkedin.com/company/truenet-lda

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Truenet