iMobility

What iMobility does

iMobility (iMobility PTY LTD, trading as iMGroup) is a Johannesburg-based wholesale telecommunications and software services company delivering unified communications, voice termination, contact center, and mobile data infrastructure to telecommunications licensees, resellers, voice aggregators, large corporates, and contact centers across South African and international markets.

The company's technology foundation is a multi-tenant, geo-redundant cluster platform that supports a portfolio including MobileUC (cloud PBX and unified communications with video, conferencing, and Microsoft Teams integration), MobiContact (cloud inbound contact center with call queues, agent desktop, reports, and SMS), MobiTEAMS (Microsoft Teams external calling module), MobiAgent (AI-powered automation for BPO and call centers), Wholesale 5G Data (MobiData), Worldwide VoIP Termination (SIP), National and International DIDs, Bulk SMS with HTTP/SMPP APIs, and a Self Care Customer Portal for resellers. The platform is designed for high availability (99.999% target), horizontal scalability, and white-label distribution.

Revenue is generated through subscription-based hosted UCaaS, usage-based wholesale voice termination and 5G data, bulk SMS messaging, and professional consulting for VoIP, LTE, Roaming, and BSS/OSS integration. Go-to-market is entirely B2B wholesale, with a channel ecosystem comprising resellers (BitCo, Centracom, Mobile Torque), a technology partner (1Stream), and a network infrastructure ally (SEACOM). The company is privately held, reports 1-10 employees, holds Level 2 B-BBEE compliance, and cites over 40 years of collective telecoms experience on the team.

Name

iMobility

Legal name

iMobility PTY LTD

Website

https://imgroup.co.za

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

iMobility is a Johannesburg-based wholesale telecommunications provider delivering cloud-based unified communications, VoIP termination, contact center, and 5G data services to telco licensees, resellers, voice aggregators, and large corporates across national and international markets.

Ownership category

akta.pro rank

Product category

Wholesale Cloud Communications Platform

NAICS

Telemarketing Bureaus and Other Contact Centers (561422), Telephone Call Centers (56142), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385), Services-Prepackaged Software (7372)

akta.pro primary industry

Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF)

akta.pro secondary industry

AI/ML Solution Integration & MLOps Enablement (BPAEAAAJ)

Keywords

• Wholesale voice services
• Unified communications platform
• Cloud contact center
• Wholesale 5G data
• SIP trunking services

Headquarters

HQ city

Johannesburg

HQ country

South Africa

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Wholesale Voice Termination (SIP): Worldwide wholesale voice termination services with focus on service availability and redundancy for telecommunications carriers and providers.
2. Hosted Unified Communications: Cloud PBX and UCaaS services provided to carriers who white-label and resell to their end customers.
3. Wholesale 5G Data: 5G mobile internet connectivity services sold wholesale to licensed telecommunications operators.
4. Bulk SMS Services: Global two-way SMS services with web/HTTP and SMPP access, customer web portal, short and long SMS codes, and API access.
5. Consulting Services: Professional consulting services for VoIP, LTE, Roaming, BSS/OSS, and System Integration for telecommunications operators.
6. MobiAgent AI Solution: AI-powered automation solution for BPO clients and call centers that automates tasks, handles administration, and assists human workers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

iMobility operates a multi-tenant, geo-redundant cloud telecommunications platform delivering wholesale voice and data services to carriers and resellers. Its core offerings include MobileUC (a white-label cloud PBX and unified communications platform), MobiContact (a cloud inbound contact center solution), worldwide wholesale VoIP termination, wholesale 5G data (MobiData), bulk SMS, national/international DIDs, and the MobiAgent AI-powered automation solution for BPO and call center clients.

Product overview

iMobility is a Level 2 BEE Compliant South African telecommunications company offering a comprehensive suite of wholesale telecom services. The product portfolio centers on MobileUC as the core unified communications platform with geo-redundant, multi-tenant cloud PBX capabilities. This platform is complemented by specialized add-on modules including MobiContact (inbound contact center), MobiTEAMS (Microsoft Teams integration), and voice/data services. Additional offerings include Worldwide VoIP termination, Wholesale 5G Data (MobiData), National & International DIDs, Bulk SMS with API access, Self Care Customer Portal for reseller management, and professional consulting services. The company also recently launched MobiAgent, an AI-powered automation solution for BPO and call center operations. iMobility primarily serves licensees, resellers, large corporates, contact centers, voice aggregators, and other wholesalers of voice services with capacity for both National and International Markets.

Differentiator

Problem solved

Functional benefit

Brands

• MobiContact: Inbound Contact Center Solution in the Cloud - includes call queues, agent desktop view, queue reports, and queue dashboard.
• MobileUC
• MobiTEAMS

Products and services

• MobileUC Multi-tenant, geo-redundant cloud PBX platform for carriers and service providers that integrates communications, collaborations, and video across desktop, web, mobile, and IP phones with voice, video, messaging, conferencing, and white-label capabilities.
• MobiContact Cloud-based inbound contact center solution providing call queues, agent desktop view, queue reports, queue dashboard, and SMS capabilities designed for BPO and call center operations.
• Worldwide VoIP Termination (SIP) Worldwide wholesale voice termination service with focus on service availability and redundancy to ensure quality VoIP service delivery globally to carriers, licensees, and voice aggregators.
• Wholesale 5G Data (MobiData) Fifth generation mobile internet connectivity platform providing wholesale 5G data services to licensed telecommunications operators for business innovation and digital transformation.
• National & International DIDs Local, national, and international phone numbering services providing virtual phone numbers for most countries to support inbound and outbound voice services.
• Bulk SMS Global two-way bulk SMS service with Web/HTTP and SMPP access, customer web-based portal, short and long SMS codes, and API access for messaging providers and resellers.
• Self Care Customer Portal Platform enabling customers to manage sub-customers and resellers including customer management, rating, credit limits, and reselling capabilities for wholesale partners.
• Consulting Services Professional consulting services for VoIP, LTE, Roaming, BSS/OSS, and system integration for telecommunications operators with expertise in PortaOne, Acme, Broadsoft, Cisco, and open-source platforms.
• MobiAgent AI-powered autonomous agent solution for BPO businesses and call centers that automates tasks, handles administration, and assists human workers without replacing them, operating 24/7 with rapid deployment.

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability5 records

Feature5 records

Partnerships

Three partnerships are on record, tiered minor.

• BitCo TelecomsminorChannel Partner/ Reseller/ DistributorChannel partner in the telecommunications resale ecosystem, distributing iMobility's wholesale services to end customers.
• CentracomminorChannel Partner/ Reseller/ DistributorChannel partner distributing telecommunications services and solutions in the market.
• Mobile TorqueminorChannel Partner/ Reseller/ DistributorChannel partner in the telecommunications resale ecosystem.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• 3CX: Software-based PBX and UCaaS platform sold to SMB and resellers worldwide—competes with iMobility's MobileUC in hosted PBX functionality and channel-partner distribution model.
• Yeastar: Provider of cloud PBX and UCaaS platforms (Yeastar P-Series, Yeastar Workplace) sold via channel partners and ITSPs globally—comparable to MobileUC in product architecture and reseller-led distribution.
• Switch Telecom: South African wholesale voice and UCaaS operator selling hosted PBX, VoIP termination, and SIP services to resellers and licensees—matches iMobility's wholesale voice + cloud PBX positioning in the same ZA market.
• Telviva: South African cloud communications provider offering hosted PBX, UCaaS, and contact-center services to businesses and resellers—directly comparable to iMobility in target geography, product set, and wholesale B2B model.
• PortaOne: Global vendor of carrier-grade UCaaS/CCaaS platforms (PortaSwitch, PortaBilling) sold to service providers and resellers—comparable to iMobility in multi-tenant hosted PBX technology stack and white-label/wholesale go-to-market.

Broad incumbents

• Genesys: Global contact-center-as-a-service and customer experience platform used by large enterprises—overlaps with iMobility's MobiContact inbound CC solution and broader UCaaS ambitions, though Genesys operates at enterprise scale.
• Twilio: Global cloud communications platform providing voice, SMS, APIs, and contact-center (Flex) capabilities—broad incumbent competitor across iMobility's wholesale VoIP, SMS, and contact-center product lines at vastly greater scale.
• Sangoma Technologies: Global provider of UCaaS, CCaaS, and SIP/VoIP services (Star2Star, Switchvox, Sangoma Voice) sold through resellers—comparable to iMobility across hosted PBX, SIP trunking, and contact-center offerings, with much broader geographic reach.
• Vox Telecom: Large South African telecoms and ICT provider offering voice, data, cloud, and UCaaS to enterprise and SMB—overlaps with iMobility across wholesale voice, 5G data, and enterprise communications but at far greater scale and breadth.

Regional players

• BitCo Telecoms: South African business telco offering voice, data, and cloud PBX to SMB and enterprise—a named partner of iMobility and a directly comparable regional voice/UCaaS provider in the same geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/imgroup_sa
• Facebookfacebook.com/iMgroupSouthAfrica
• LinkedInlinkedin.com/company/imobility-sa
• Instagraminstagram.com/imgroup_sa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iMobility