Centracom
CentraCom is a Utah-based rural incumbent telecom (founded 1903) and LICT Corporation subsidiary that delivers fiber internet, TV, phone, and managed business services across Utah and Eastern Nevada, serving residential, SMB, healthcare, education, and government customers over one of the state's largest fiber-optic networks.
- Company typePrivate
- Founded1903
- HeadquartersFairview, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Centracom does
CentraCom (legal name Central Utah Telephone Inc., DBA CentraCom Interactive) is a privately held rural incumbent telecommunications provider founded in 1903 in Fairview, Utah, and operating as a subsidiary of LICT Corporation. Headquartered at 35 South State, Fairview, with a sales office in Lindon and a 24/7/365 Network Operations Center in Utah, the company serves residential and business customers across Utah and parts of Eastern Nevada. It operates one of Utah's largest fiber-optic networks, including what is described as the state's first 100 Gigabit metro backbone spanning Salt Lake City to Spanish Fork. CentraCom has pursued an active consolidation strategy, acquiring NeboNet (2021), Manti Telephone Company and its sister companies (2023), and Gunnison Telephone Company (2025).
The company's residential portfolio (marketed under sub-brands CentraView TV, CentraWiFi Blast, CentraGuard, CentraWave, TeamHive.live, and Bark Premium) bundles high-speed internet up to 1 Gbps, digital cable TV with 207+ channels, unlimited telephone, mesh Wi-Fi, family safety/filtering, and a local community streaming platform. Infrastructure combines fiber-to-the-home, fixed wireless (CentraWave), and cable modem technologies, with a Netflix caching server to optimize video traffic on-net. Business services are sold under the CentraFiOX platform: dedicated internet up to 10 Gbps, Ethernet services (E-NNI, E-LAN, Ethernet Private Line), managed router, hosted firewall, Fortinet-powered SD-WAN, SIP trunking, Hosted Voice/UCaaS, and the SmartBiz managed WiFi solution for small businesses with PCI DSS compliance and cellular backup.
CentraCom generates revenue primarily through recurring monthly subscriptions for residential and business connectivity, supplemented by equipment rental (mesh extenders, routers), TV content fees, and quote-based enterprise contracts. Distribution is hybrid: dedicated business sales representatives (801-854-5000), inside sales/phone support for residential (1-800-427-8449), and online self-service via centracom.com with Paymentus-powered billing. Verticals served include healthcare (IHC, Central Valley Medical Center), education (Alpine School District, UEN, University of Utah, UVU, Snow College), government (Lehi City), and SMB/enterprise across Utah. Customer acquisition leans heavily on local community engagement (Connecting Communities Tour, scholarships, employee service projects) and rural broadband expansion.
Centracom firmographics
Firmographics- Name
- Centracom
- Legal name
- Central Utah Telephone Inc.
- Website
- https://centracom.com
- Company type
- Private
- Founded year
- 1903
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- CentraCom is a Utah-based rural incumbent telecom (founded 1903) and LICT Corporation subsidiary that delivers fiber internet, TV, phone, and managed business services across Utah and Eastern Nevada, serving residential, SMB, healthcare, education, and government customers over one of the state's largest fiber-optic networks.
- Ownership category
- akta.pro rank
Centracom industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wired Telecommunications Carriers (517111)
- SIC
- Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Service Provider Core Routing (P/Backbone/MPLS) (HDAFABAD)
- akta.pro secondary industries
- Utility Fiber Backbone & Transport Networks (OTN/MPLS, DWDM) (EUADAIAA), Backhaul & Middle Mile Transport (cell site backhaul, aggregation) (HDAIAEAC)
Keywords
Where Centracom is headquartered
LocationHeadquarters
- HQ city
- Fairview
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Centracom business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Residential Internet Services: Monthly subscription services for high-speed internet including fiber optic, wired connection, wireless (CentraWave), and Wi-Fi services. Speeds available up to 1 Gbps with various tier options.
- Digital Cable TV: Digital television service offering over 207 channels including over 60 HD channels. Includes streaming capabilities through WatchTVEverywhere platform.
- Unlimited Telephone: Unlimited local calling service for residential customers.
- Business Data and Internet Services: Dedicated internet access, Ethernet services, SD-WAN, and managed network solutions for businesses of all sizes. Services include Ethernet, E-NNI, E-LAN, Ethernet Private Line, and Managed Router.
- Business Voice Services: Voice solutions including SIP trunking (Native SIP, SIP PRI, Analog SIP), Hosted Voice, and Long Distance services for business customers. Also includes UCAAS (Unified Communications as a Service) with 3CX partnership.
- SmartBiz Managed WiFi: Managed WiFi solution for small businesses with tiered pricing at $34.95/month (bundle) or $25/month addon, providing network security, customer WiFi portal, and cellular backup.
- Equipment Rental: Rental fees for equipment such as CentraWiFi routers and mesh extenders.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | CentraWiFi Blast with SmartBiz - $34.95/month |
| Subscription | Monthly | SmartBiz Addon - $25.00/month |
| Subscription | Monthly | CentraGuard - $3.95/month |
| Subscription | Monthly | High Speed Internet - Up to 1 Gbps |
| One time/ perpetual license | Multi-year contract | Scholarships - $2,000 for Snow College, $750 for other schools |
| Subscription | Monthly | Business Services - Custom pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels6 records
Centracom product offering
Product offeringCore offering
CentraCom is a Utah-based telecommunications provider delivering residential and business connectivity over one of the state's largest fiber-optic networks. Residential offerings include high-speed fiber internet (up to 1 Gbps), CentraView TV with 207+ channels, unlimited telephone, CentraWiFi Blast mesh routers, and CentraGuard family safety services. The CentraFiOX business platform provides dedicated internet access up to 10 Gbps, SIP trunking, Hosted Voice (UCAAS), SD-WAN, managed network security, and the SmartBiz managed WiFi solution for small businesses.
Product overview
CentraCom is a telecommunications provider offering both residential and business services across Utah. The residential portfolio includes high-speed internet (fiber optic, wired, fixed wireless), digital cable TV (CentraView TV with WatchTVEverywhere streaming), unlimited telephone service, and home networking products (CentraWiFi Blast mesh router, CentraGuard family protection, Bark Premium social media monitoring). The business platform CentraFiOX provides data/internet solutions, voice services (SIP trunking, Hosted Voice UCAAS), SD-WAN, network security (Fortinet), and SmartBiz managed WiFi for small businesses. Additional offerings include TeamHive.live streaming for local events, SmartTown smart community services, and 3CX unified communications partnership. The company operates one of Utah's largest fiber-optic networks and provides 24/7/365 customer support.
Differentiator
Problem solved
Functional benefit
Brands
- CentraFiOX: Business services division providing fiber network, data, voice, VoIP, SD-WAN, network security, and managed WiFi solutions for businesses throughout Utah.
- CentraView TV
- CentraWiFi
- CentraGuard
- CentraWave
- TeamHive.live
- SmartBiz
- UTOPIA
Products and services
- Residential High-Speed Internet
- CentraView TV
- Unlimited Telephone
- CentraWiFi Blast
- CentraGuard
- TeamHive.live Streaming
- CentraFiOX Business Platform
- CentraFiOX Data Solutions
- CentraFiOX Voice Solutions
- SD-WAN
- Business Network Security
- SmartBiz Managed WiFi
- 3CX Unified Communications
- CentraWave Wireless Internet
- SmartTown Community Services
Quantifiable outcome
- Download speeds up to 1 Gbps for residential internet customers
- +4 more outcomes
Companies that use Centracom
Customer profileNamed customers8 records
Segments5 records
Ideal customer profiles3 records
Centracom technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature6 records
Centracom partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered minor and core.
- Mona City (Mayor Troy Painter and City Council)minorAnnual employee community service projects coordinated with Mona City leaders to improve public spaces and strengthen community ties.
- Manti Telephone Company (MTC)coreAcquisition of Manti Telephone Company and its sister companies Manti Tele Communications Company (MTCC) and AFConnect (AFI) as part of strategy to expand high-speed broadband and communication services in rural Utah.
- NeboNetcoreAcquisition of NeboNet, a fixed wireless Internet Service Provider located in Nephi, Utah, expanding CentraCom's service footprint.
- Syringa Networks, LLCminorAcquisition of fiber optics in Downtown Salt Lake City from Syringa Networks. As part of the transaction, CentraCom transferred its Logan PCS Spectrum to Syringa. Future partnership on expansion opportunities.
- MRV CommunicationscorePartnership with MRV to provide Optipacket and Optidriver platforms for building Utah's first 100 Gigabit fiber optic metro backbone network.
- Tech RidgeminorPartnership to integrate fiber into Tech Ridge's office, retail, and residential offerings for a modern urban center.
- Snow CollegeminorPartnership providing scholarship matching: Snow College matches $500 of CentraCom's $1,500 scholarship for recipients attending Snow College, raising total value to $2,000.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
Centracom competitors and assessment
Company assessmentDirect peers
- LICT Corporation: Parent holding company consolidating rural telecom providers with similar operating playbook; CentraCom is LICT's primary Utah subsidiary alongside other ILEC roll-ups, making LICT and its sister subsidiaries the most direct strategic and operational peers.
Broad incumbents
- Consolidated Communications: Large rural and mid-market fiber/wireline telecom carrier serving residential and business customers across multiple states. Closely comparable business mix (broadband, voice, business services) and rural consolidation strategy to CentraCom, but at materially larger scale.
- Frontier Communications: Major rural ILEC providing fiber broadband, voice, and business services across the U.S. Overlaps with CentraCom in residential fiber-to-the-home and SMB Ethernet/voice offerings; operates at far greater scale across more states.
- TDS Telecom: Wireline/fiber broadband and business services provider focused on rural and small-town America. Highly comparable residential fiber, cable TV, and managed business services portfolio across multiple geographies.
- Lumen Technologies: Large incumbent carrier with enterprise Ethernet, DIA, SD-WAN, and UCaaS offerings overlapping CentraCom's CentraFiOX portfolio; though much larger and more enterprise-focused, competes for the same business connectivity RFPs in Utah.
- Comcast / Xfinity: National cable broadband and TV provider with overlapping residential internet, cable TV, and home networking offerings in urban Utah markets where CentraCom also operates (e.g., Salt Lake City, Lehi).
- AT&T: Major incumbent telecom providing fiber, wireless, and business services. Direct competitor for residential broadband and enterprise DIA/Ethernet contracts in Utah service areas, with materially greater resources and brand reach.
Regional players
- UTOPIA Fiber: Utah-based open-access fiber network that is both a CentraCom partner (resold under the UTOPIA brand) and a competing fiber provider in overlapping Utah cities, making it a uniquely comparable regional peer.
- Sonic: California-based independent fiber and telephone provider with a similar local-operator, high-touch customer service positioning. Comparable in philosophy (independent ILEC competing against incumbents) though operating in a different geography.
Emerging players
- Google Fiber: Fiber-to-the-home and business gigabit provider. Not currently operating in Utah, but a strategic threat given its expansion ambitions and capital-backed ability to enter adjacent geographies.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights6 records
Customer concentration
Centracom social profiles
Digital presenceCentracom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Centracom leadership team
Management profileNumber of profiles
Profiles3 records
Centracom subsidiaries and ownership
Company hierarchySubsidiaries4 records
Centracom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Centracom M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Centracom
What does Centracom do?
CentraCom is a Utah-based telecommunications provider delivering residential and business connectivity over one of the state's largest fiber-optic networks. Residential offerings include high-speed fiber internet (up to 1 Gbps), CentraView TV with 207+ channels, unlimited telephone, CentraWiFi Blast mesh routers, and CentraGuard family safety services. The CentraFiOX business platform provides dedicated internet access up to 10 Gbps, SIP trunking, Hosted Voice (UCAAS), SD-WAN, managed network security, and the SmartBiz managed WiFi solution for small businesses.
Is Centracom a public or private company?
Centracom is a private company. It is classified as corporate owned and is currently operating.
When was Centracom founded?
Centracom was founded in 1903. It employs 51 to 100 people.
Where is Centracom based?
Centracom is headquartered in Fairview, United States, in the North America region.
How does Centracom make money?
Seven revenue lines are on record. Residential Internet Services are the primary driver. The others are digital Cable TV, unlimited Telephone, business Data and Internet Services, business Voice Services, smartBiz Managed WiFi and equipment Rental.
Who are Centracom's main competitors?
LICT Corporation is listed as a direct peer. Broad incumbents are Consolidated Communications, Frontier Communications, TDS Telecom, Lumen Technologies, Comcast / Xfinity and AT&T. Regional players are UTOPIA Fiber and Sonic. Google Fiber is listed as an emerging player.
Does Centracom have an API?
No public API is recorded for Centracom.
What industry is Centracom in?
Centracom's product category is Telecommunications Services. Its primary akta.pro industry code is HDAFABAD, Service Provider Core Routing (P/Backbone/MPLS), with a secondary code of EUADAIAA, Utility Fiber Backbone & Transport Networks (OTN/MPLS, DWDM). Its NAICS code is 517111 and its SIC code is 4813.