ParentMail

What ParentMail does

ParentMail, now branded IRIS ParentMail, is a UK-based parent engagement SaaS platform serving primary and secondary schools and multi-academy trusts. The platform combines instant multilingual messaging (app, email, SMS), payment processing, parents' evening booking, surveys and forms, and absence reporting into a single unified product, with direct MIS integration that automatically synchronizes school data. It is offered as a mobile app on iOS (8+) and Android (4.4+) and via a web portal, and supports 130+ languages for translation. The product is owned and operated by IRIS Software Group through IRIS Capital Limited (registered in Slough, UK), and is sold as part of the IRIS Education suite alongside IRIS Reach, IRIS PlusPay, IRIS Looked After Call, and IRIS Financials.

The business operates on a B2B2C subscription model: schools and trusts pay recurring annual subscriptions with pricing quoted based on school size and feature tier, while parents access the app and web portal free of charge. GTM relies on IRIS Software Group's enterprise field sales team targeting UK educational institutions, supplemented by top-of-funnel content marketing via the IRIS Education blog, social media, and customer case studies. Revenue is supported by payment processing fees on parent transactions routed through Barclays, PayPal, PayPoint, Apple Pay, and Google Pay. The platform reports 3,000+ UK schools and approximately 1 million parents on the product, with continuous monthly product updates and a major App Version 6.0 release in February 2026.

ParentMail is a non-flagship product within IRIS Software Group, a larger UK-headquartered provider of mission-critical business software with 100,000+ customers across 135 countries. The platform is UK-only in its market reach, with no public funding rounds or revenue disclosures; ownership sits within IRIS Capital Limited, and the product is integrated into the IRIS Identity single sign-on system, contributing to cross-sell and lock-in across the broader IRIS Education suite.

Name

ParentMail

Legal name

IRIS Capital Limited

Website

https://parentmail.co.uk

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

ParentMail (IRIS ParentMail) is a UK-based parent engagement SaaS platform for schools and multi-academy trusts, offering multilingual messaging, payments, parents' evening booking, forms, and MIS integration. It serves 3,000+ schools and 1 million+ parents as part of IRIS Software Group.

Ownership category

akta.pro rank

Headquarters

HQ city

Peterborough

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. School Subscription: ParentMail is a B2B2C model where schools and trusts pay for subscriptions to access the parent engagement platform. Parents receive free access to the app and web portal as end users. Schools pay based on size/tier, with pricing not publicly disclosed.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

ParentMail (marketed as IRIS ParentMail) is a unified parent engagement SaaS platform sold to UK schools and multi-academy trusts. It bundles instant multilingual messaging (app, email, SMS), secure payment collection (school dinners, trips, clubs), parents' evening scheduling, surveys and permission slips, and direct MIS integration into one subscription product. Schools pay for the subscription; parents and guardians access the platform and mobile app free of charge.

Product overview

IRIS ParentMail is a unified parent engagement platform offered by IRIS Software Group for UK schools. The core product IRIS ParentMail provides instant multilingual messaging (130+ languages), payment processing (via Barclays, PayPal, PayPoint, Apple Pay, Google Pay), parents' evening booking, surveys and forms with a writing assistant, and direct MIS integration. The platform serves over 3,000 schools and 1 million parents. Related products include IRIS Reach (cloud-based communication management), IRIS PlusPay (online school payments), and IRIS Looked After Call (safeguarding for virtual schools). The IRIS ParentMail mobile app (currently at Version 6.0) enables parents to access messages, make payments, book appointments, and report absences on Android and iOS devices.

Differentiator

Problem solved

Functional benefit

Brands

• IRIS ParentMail App: Mobile application for parents and guardians to receive school communications, make payments, book appointments, and report absences.
• Parents Evening Manager
• IRIS Identity

Products and services

• IRIS ParentMail School communication and parent engagement software for UK primary, secondary schools, and multi-academy trusts; bundles instant multilingual messaging, secure payments, parents' evening booking, surveys and forms, and direct MIS integration under one subscription.
• IRIS ParentMail Mobile App Free mobile application for parents and guardians to receive school communications, make payments, book parents' evening appointments, and report absences; available on iOS (8+) and Android (4.4+).
• IRIS Reach Cloud-based communication platform for managing all school communications in a single place, part of the IRIS Education Engagement Suite.
• IRIS PlusPay Online school payments product providing a simple, flexible approach to collecting school payments from parents.
• IRIS Looked After Call Management information system for virtual schools in local authorities, used to safeguard looked after children.

Quantifiable outcome

• Research proves that when parents are actively involved in school life, students achieve more, attend more consistently, and behave better

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature10 records

Partnerships

One partnership is on record.

• BarclayscoreTechnology or Integration · 1 February 2023Barclays serves as the payment provider for ParentMail's credit and debit card processing. ParentMail switched from previous provider Pay360 to Barclays at the end of February 2023 for secure payment processing.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• SIMS (Capita): UK's dominant school Management Information System (MIS), which ParentMail integrates with via Direct MIS Integration. Indirect competitor because schools using SIMS may favor SIMS-native parent features over ParentMail.
• ScholarPack: UK school MIS and parent engagement platform (parent app, communication, payments) used by UK primary schools. Adjacent incumbent that bundles parent communication within a wider school-administration suite, similar to how ParentMail slots inside IRIS Education.

Emerging players

• ClassDojo: Widely adopted free classroom communication and parent engagement platform used in UK and US primary schools. Partial overlap with ParentMail—competes on parent messaging and engagement but lacks payments and MIS integration depth.
• Brightwheel: Parent communication, billing, and attendance platform primarily for early-childhood education providers in the US. Comparable B2B2C GTM and feature mix (messaging + payments), though focused on daycare/preschool rather than K-12 schools that ParentMail serves.

Direct peers

• SchoolGateway (TES): UK parent engagement app providing school communication, payments, attendance, and parental consent workflows. Direct competitor with similar B2B2C model and feature parity to ParentMail across UK schools and MATs.
• ParentSquare: US-headquartered school-to-home communication platform with mass notifications, two-way messaging, payments, and forms. Closest US analog to ParentMail in product scope and B2B2C GTM, despite operating in the US rather than UK market.
• MarvellousMe: UK parent engagement platform for primary schools offering messaging, behavior tracking, and parent communication. Direct peer targeting the same UK primary-school segment with comparable B2B2C delivery model.
• Teachers2Parents: UK school messaging and payment service enabling SMS, email, and app communication plus dinner money collection. Direct competitor in the UK primary-school parent communication space with overlapping value proposition.
• SchoolMessenger (PowerSchool): School notification and parent communication platform owned by PowerSchool, offering voice, email, SMS, and mobile app messaging plus payments. Direct functional peer in school-parent engagement, embedded in a much larger school MIS vendor.
• Groupcall (now Xentrall): UK-based school-to-parent communication platform offering messaging, payments, and absence reporting. Direct B2B competitor to IRIS ParentMail in the UK primary and secondary school market, with overlapping feature sets including parent app and MIS integration.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/parentmail
• Facebookfacebook.com/IRISSoftwareGroup
• LinkedInlinkedin.com/company/parentmail
• Instagraminstagram.com/irissoftwaregroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ParentMail