Expert Insurance Services

What Expert Insurance Services does

Expert Insurance Services LLC is a privately held, independent insurance agency founded in 2012 and headquartered in Metairie, Louisiana, with a second office in Slidell to serve the Northshore of Lake Pontchartrain. The agency operates as a direct-to-consumer intermediary, representing a broad panel of insurance carriers across personal lines (home, auto, flood, condo, mobile home, landlord, renters, RV, motorcycle, boat, umbrella, personal articles) and small-commercial lines (general liability, workers compensation, commercial auto). Because it is an independent agent rather than a captive carrier, Expert Insurance Services can quote across multiple carriers (e.g., Progressive, Kemper, Chubb, NFIP, Louisiana Citizens, SageSure, multiple flood and specialty markets) and place coverage with whichever carrier best fits the customer's risk profile, which is particularly relevant in Louisiana's flood- and hurricane-exposed market.

The business model is 100% commission-based: the agency earns carrier commissions on new business and renewal premiums, with no disclosed subscription, fee-for-service, or proprietary technology layer. Customer acquisition is driven by a website with multi-policy quote forms, paid and organic blog content on local insurance topics, in-person and phone consultations at two physical offices, and a B2B channel of LREC-approved continuing education classes delivered to Louisiana real estate agents (managed by Marketing Manager Ross Shales). All quotes are free and individualized based on customer risk profiles and carrier underwriting, with annual billing handled through the underlying carriers. There is no proprietary technology, mobile app, or AI capability disclosed; operations run on standard website, email, and phone systems, supported by a team of 23+ listed personnel including Owner Bobby Waldo, Sales Manager Emmett Marsh, Marketing Director Eleanor Parks, and Customer Service Manager Karl Holland. Ownership is local and private, with no institutional investment, parent company, or acquisition history identified in the source materials.

Name

Expert Insurance Services

Legal name

Expert Insurance Services LLC

Website

https://expertinsllc.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Expert Insurance Services LLC is an independent, locally owned insurance agency in Southeast Louisiana that places personal and small-commercial coverage across multiple carriers, serving Greater New Orleans consumers and businesses through two offices and a website quote channel.

Ownership category

akta.pro rank

Product category

Independent Insurance Agency

NAICS

Insurance Agencies and Brokerages (524210), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411), Fire, Marine & Casualty Insurance (6331)

akta.pro industry

PRIMARYFSAJAAAA

Standard Personal Auto Insurance (Liability, Collision & Comprehensive)

Financial & Insurance/Insurance — Motor, Property & Casualty/Personal Auto Insurance

SECONDARYFSAJANAA

Personal Umbrella Insurance

Financial & Insurance/Insurance — Motor, Property & Casualty/Umbrella Insurance

SECONDARYHSAKANAE

Specialty/Unique Item Coverage (Fine Art, Antiques, Pianos, Safes)

Home & Personal Services/Moving, Storage & Relocation Services/Moving Insurance & Valuation Services

Keywords

• Independent insurance agency
• Homeowners insurance
• Commercial insurance
• Flood insurance
• Auto insurance

Headquarters

HQ city

Metairie

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Commission Revenue: Revenue generated through commissions from insurance carriers for policies sold and renewed. As an independent insurance agency, they earn commissions on new policy sales and renewal premiums. The agency represents multiple insurance carriers across various lines including home, auto, flood, business, and specialty insurance products.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Expert Insurance Services is a locally owned, independent insurance agency selling personal and commercial insurance policies on behalf of multiple carriers across Southeast Louisiana. Core products include homeowners, flood, auto, commercial business, commercial auto, and renters insurance, supplemented by specialty lines such as condo, mobile home, landlord, RV, motorcycle, boat, umbrella, and personal articles coverage. Free quotes are delivered via website forms, phone, or in-person consultations at two offices in Metairie and Slidell.

Product overview

Expert Insurance Services is a locally owned, independent insurance agency serving the Greater New Orleans Area of Southeast Louisiana. The company offers a comprehensive portfolio of insurance products including Home Insurance, Flood Insurance, Auto Insurance, Commercial Business Insurance, Commercial Auto Insurance, and Renters Insurance as core offerings, supplemented by specialized products such as Condo Insurance, Mobile Home Insurance, Landlord's Insurance, RV Insurance, Motorcycle Insurance, Boat Insurance, Umbrella Insurance, and Personal Articles Policies. Additionally, the company provides Louisiana Real Estate Commission (LREC) approved continuing education classes for real estate agents covering property insurance, flood insurance, wind mitigation, fair housing, commercial insurance, mortgage lending, and mandatory technology courses.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Insurance Homeowners insurance providing financial protection against disasters, covering the home itself and personal possessions for damage from perils including fire, theft, and natural disasters. Sold to residential property owners in Southeast Louisiana.
• Flood Insurance Flood damage coverage excluded under standard homeowners policies, placed through private carriers and the National Flood Insurance Program (NFIP). Targeted at Louisiana property owners with flood exposure.
• Auto Insurance Vehicle coverage including property damage, liability, and medical coverage, protecting against financial loss from accidents, theft, or vehicle damage. Sold to personal vehicle owners.
• Commercial Business Insurance General liability and business insurance covering property damage, bodily injury, products-completed operations, and workers compensation. Sold to small business owners.
• Commercial Auto Insurance Vehicle insurance for business use including liability, collision, comprehensive, medical payments, and uninsured motorist coverage for company vehicles. Sold to small business owners.
• Renters Insurance Coverage for renters protecting personal belongings against fire, theft, and windstorm, plus personal liability and additional living expense coverage. Sold to individuals renting residential property.
• Condo Insurance Insurance coverage designed for condominium owners, covering personal property and liability. Sold to condo owners in Southeast Louisiana.
• Mobile Home Insurance Specialized coverage for mobile and manufactured homes. Sold to owners of mobile and manufactured homes.
• Landlord's Insurance Property insurance coverage for landlords protecting rental properties. Sold to landlords and rental property owners.
• RV Insurance Coverage for recreational vehicles including motorhomes and travel trailers. Sold to RV owners.
• Motorcycle Insurance Coverage for motorcycles and motorbike riders. Sold to motorcycle owners.
• Boat Insurance Coverage for boats and watercraft. Sold to boat and watercraft owners.
• Umbrella Insurance Excess liability coverage providing additional protection above the limits of underlying policies. Sold to consumers seeking additional liability protection.
• Personal Articles Policies Scheduled personal property coverage for valuable items such as jewelry, furs, and collectibles. Sold to consumers with high-value personal property.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Insurance Carriers (Various)coreOthersExpert Insurance Services operates as an independent agency representing multiple insurance carriers. The company maintains relationships with auto carriers (Bluefire, Hagerty, Kemper, Markel, National General, Progressive, Scottsdale, Tower Hill, Vault), flood carriers (Allied Trust, Allstate, American Strategic, Bankers, Centauri, FedNat, Foremost, Gulf States, Hartford, Maison, Neptune, NFIP, Wright), hazard carriers (American Modern, Chubb, Kemper, Louisiana Citizens, Occidental, Ocean Harbor, Orchid, Safepoint, Safeport, SageSure), and other carriers (Burns & Wilcox, CRC Group, Geovera, Johnson & Johnson, RLI). The agency earns commissions on policies placed with these carriers.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Arthur J. Gallagher & Co. Global insurance brokerage and risk management services firm with substantial independent agency-style operations. Comparable business model of placing coverage with multiple carriers across personal and commercial lines, albeit at much greater scale and geographic reach.
• AssuredPartners: PE-backed insurance agency roll-up that acquires independent agencies using the same multi-carrier agency model. Directly comparable as a competitor for both talent and as a potential acquirer of Expert Insurance Services.
• Acrisure: Fast-growing, PE-backed insurance brokerage aggregating independent agencies across the US. Directly comparable model (independent agency placing coverage with multiple carriers) and a relevant acquisition counterparty for agencies of Expert Insurance Services' profile.
• Hub International: Major insurance brokerage providing personal and commercial coverage through multi-carrier access. Operates a similar independent agency distribution model at significantly larger scale and offers a comparable customer experience focused on advocacy and choice.
• USI Insurance Services: Large insurance brokerage placing personal and commercial coverage with multiple carriers on behalf of clients. Comparable multi-carrier distribution model and customer-advocate positioning, though USI focuses more on middle-market and commercial segments.
• Higginbotham: Large independent insurance brokerage operating the same multi-carrier independent agency model at scale across the southern US. Directly comparable in placing personal and commercial lines with multiple carriers and serving as the customer's advocate versus the carrier.

Direct peers

• Goosehead Insurance: Franchise-model independent insurance agency that places coverage with multiple carriers for personal and commercial clients. Highly comparable direct-to-consumer independent agency model with similar commission-based revenue and customer-advocate positioning.
• RPS (Risk Placement Services): Wholesale insurance broker placing coverage with multiple carriers, particularly for specialty and non-standard risks. Comparable multi-carrier placement approach, especially relevant as Expert Insurance Services handles complex Louisiana exposures (flood, wind, coastal property).
• Brightway Insurance: Franchise insurance agency placing personal and commercial coverage with multiple carriers on behalf of customers. Closely comparable independent agency business model and customer experience, including direct-to-consumer quote generation and licensed local agent service.
• Insurance Office of America (IOA): Mid-size independent insurance brokerage serving personal and commercial clients through multi-carrier access. Comparable size and operating model, including a service-focused approach and broad carrier panel.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/expertinsllc
• LinkedInlinkedin.com/company/expertinsllc

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Expert Insurance Services