JIG-SAW

What JIG-SAW does

JIG-SAW Inc. (TYO:3914), founded in November 2001 and headquartered in Tokyo, is a publicly traded Japanese IT company that provides the NEQTO platform, an integrated IoT edge-to-cloud stack for connecting, monitoring, and operating distributed devices. The platform centers on the NEQTO Engine, a JavaScript-based runtime that executes on ARM Cortex-M microcontrollers, paired with the NEQTO Console for cloud-based device management, and is extended by modular services: NEQTO Machine Driver for remote script-based software updates, NEQTO Infinitypool for time-series data storage and retrieval, NEQTO Insights for anomaly detection, NEQTO Flow for encrypted data routing, NEQTO Dynamic API for remote device command execution, and the NEQTO Bridge series of LTE/LTE-M/Wi-Fi hardware modules and Spresense-based development boards. JIG-SAW OPS provides 24/7 managed cloud operations, and SBI JIG-SAW Modernizations (a 2024 JV with SBI Group) extends the same data-control capability into financial cloud infrastructure.

Customers span industrial equipment manufacturers deploying predictive maintenance and remote firmware updates, logistics and transportation operators, smart-building and facilities managers, hardware OEMs embedding NEQTO via white-label licensing (e.g., Sony Semiconductor's SPRESENSE, STMicroelectronics STM32-based Bridge modules, modules from Hakuto, SMK, and Hokuriku Electric), and construction-sector enterprises such as Obayashi and Sakai Heavy Industries on i-Construction projects, alongside enterprise customers including Petco Park and Advanced Water. The platform integrates with AWS IoT Core, Google Cloud IoT Core, Azure, Oracle Cloud, SAP, Salesforce, Datadog, Splunk, and Verizon OpenDevice, and supports cellular standards including LTE-M, NB-IoT, and BLE.

JIG-SAW monetizes through a freemium 90-day trial plus a Professional subscription (¥110/license/month with a ¥5,280/month account fee), usage-based add-ons (Machine Driver ¥2.2/message, Dynamic API ¥0.11/request, Infinitypool ¥8.8/MB, Insights ¥0.33/message), OEM licensing for embedded deployments, hardware sales, and tiered paid technical support (Developer ¥5,280/month or 7%; Business ¥30,800/month or 15%). Distribution combines direct enterprise sales, cloud marketplace listings (Google Cloud, AWS, Splunkbase), OEM/embedded partnerships, Japanese system integrators (IT FORCE, Flect), and a product-led trial funnel, with offices in Tokyo, Sapporo, San Francisco, San Jose, Los Angeles, and Toronto, and a stated ambition to connect up to 10 billion devices to Google Cloud. The firm's most recent strategic move is the 2026 launch of Lorel.ai, a proprietary agentic AI service targeting autonomous IT/IoT system operations.

Name

JIG-SAW

Legal name

JIG-SAW Inc. (JIG-SAW株式会社)

Website

https://jig-saw.com

Company type

Public

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Short description

JIG-SAW (TYO:3914) is a publicly traded Japanese IT company that provides the NEQTO IoT platform — a JavaScript edge engine plus cloud console — for industrial equipment manufacturers, logistics operators, smart-building managers, and OEMs embedding managed IoT connectivity.

Ownership category

akta.pro rank

Product category

IoT Platform Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Industrial Edge Control & IIoT Gateways (Edge PLCs, Data Acquisition, MQTT/OPC UA) (IMAGABAI)

akta.pro secondary industries

Real-Time Vision at the Edge (on-device CV/video) (HDAAAJAE), Edge AI Hardware & NPUs (SoCs, modules, accelerators) (HDAAAJAC)

Keywords

• IoT platform services
• Edge computing software
• Cloud device management
• Embedded IoT engine
• IoT data control

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Supply Chain, Operations

Revenue model

1. NEQTO Platform Subscriptions: Professional license subscriptions for NEQTO platform access including account management fees (¥5,280/month per account) and per-license fees (¥110/month per license). Includes basic features, system management, device management, security, and access logs.
2. Usage-Based Add-on Services: Optional metered services including NEQTO Machine Driver (¥2.2/message), DynamicAPI (¥0.11/request), Flow (¥0.011/request after free tier), Infinitypool data storage (¥8.8/MB), and Infinitypool data retrieval (¥0.22/request).
3. OEM Licensing: OEM (white-label) licensing model for embedding NEQTO engine into third-party hardware. Includes shipment licenses and usage licenses with potential revenue sharing with partner ecosystem participants.
4. Technical Support Services: Developer support at ¥5,280 or 7%/month and Business support at ¥30,800 or 15%/month for enhanced technical assistance, troubleshooting, and consulting.
5. NEQTO Hardware Products: Sales of NEQTO-branded hardware including NEQTO Bridge modules, development kits, and partner hardware integrated with NEQTO Engine.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

JIG-SAW develops and sells the NEQTO IoT platform, a JavaScript-based edge processing engine paired with a cloud-based device management console. The company offers modular add-on services for remote firmware updates, IoT data storage/visualization, anomaly detection, secure data routing, and remote device control, as well as NEQTO Bridge embedded hardware modules. JIG-SAW also operates JIG-SAW OPS for 24/7 cloud infrastructure operations and the new JIG-SAW Lorel.ai agentic AI service for autonomous IT/IoT operations.

Product overview

JIG-SAW operates primarily through its NEQTO brand, a comprehensive IoT edge platform combining embedded software (NEQTO Engine) with cloud-based device management (NEQTO Console). The platform architecture consists of a core embedded engine and console management system, supported by modular add-on services including NEQTO Machine Driver for remote software updates, NEQTO Infinitypool for data storage/visualization, NEQTO Insights for anomaly monitoring/alerting, NEQTO Flow for data routing, NEQTO Dynamic API for device control, and NEQTO Spark for notifications. Hardware offerings include NEQTO Bridge modules (LTE/LTE-M/Wi-Fi) and NEQTO Spresense camera boards. Additional services include JIG-SAW OPS for cloud operations, JIG-SAW Lorel.ai for autonomous AI operations, and special projects like NEW.VISION (computer vision for eyesight regeneration) and ASCS (autonomous driving algorithms). The platform targets industrial equipment IoT-ization, predictive maintenance, and enterprise digital transformation.

Differentiator

Problem solved

Functional benefit

Brands

• NEQTO: IoT engine and device management platform for edge processing and cloud connectivity
• NEQTO Engine
• NEQTO Console
• NEQTO Machine Driver
• NEQTO Infinitypool
• NEQTO Insights
• NEQTO Flow
• NEQTO Dynamic API
• NEQTO Bridge
• NEW.VISION
• JIG-SAW Lorel.ai

Products and services

• NEQTO Engine JavaScript-based edge processing and IoT device management embedded software for ARM Cortex-M microprocessors, enabling secure cloud connectivity, remote device control, FOTA updates, and sensor integration. Used by hardware manufacturers and enterprises building IoT-enabled products.
• NEQTO Console

Quantifiable outcome

• Significantly reduces development time compared to traditional embedded programming
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability8 records

Feature8 records

Partnerships

14 partnerships are on record, tiered core, flagship and minor.

• SBI JIG-SAW Modernizations Co., Ltd.coreStrategic or Co-development Partner · 1 January 2024Joint venture between JIG-SAW and SBI Group for financial industry data control services. SBIJSM operates SBI Financial Cloud for core banking systems, providing 24/7 monitoring, rapid incident response, and automation. Capital: ¥100 million with SBI holding 51% and JIG-SAW 49%. Established January 2024.
• Google CloudflagshipTechnology or IntegrationStrategic partnership for enterprise IoT global deployment. JIG-SAW US aims to connect up to 10 billion IoT devices to GCP. NEQTO engine provides direct GCP connectivity with Google Cloud IoT Core integration. Google Cloud Premier Partner status.
• Sony Semiconductor Solutions CorporationflagshipStrategic or Co-development PartnerStrategic business partnership for IoT services using SPRESENSE smart sensing processor. NEQTO Engine pre-installed on SPRESENSE boards for Japan and US markets. Joint marketing and development of IoT solutions.
• STMicroelectronicscoreTechnology or IntegrationNEQTO Bridge series uses STM32 microcontrollers (STM32L4R5). Partnership through ST Partner Program for technical support. LTE, LTE-M, and Wi-Fi module editions for industrial applications.
• SalesforcecoreTechnology or IntegrationNEQTO integrates with Salesforce for field service management and customer monitoring. JIG-SAW is official Salesforce consulting partner. IoT data flows into Salesforce Service Cloud and Community Cloud for remote customer support.
• Cassia NetworkscoreTechnology or IntegrationJIG-SAW provides managed hosting service for Cassia Networks Access Control Server. 24/7 monitoring for Bluetooth IoT gateways with high availability and low maintenance.
• EnOcean AllianceminorStrategic or Co-development PartnerJIG-SAW joined EnOcean Alliance as official partner to accelerate AI-driven IoT interoperability and edge innovation.
• AWS (Amazon Web Services)flagshipTechnology or IntegrationAWS IoT Core certified device partner. NEQTO Bridge modules have AWS device qualification for cellular connectivity. Solutions available on AWS IoT Marketplace.
• Lamplight LogisticsminorImplementation/ SI/ Consulting PartnerPartnership to enhance IoT solutions with real-time location services for logistics applications.
• Hakuto Co., Ltd.coreChannel Partner/ Reseller/ DistributorHardware partner providing HKT-NQ-CAT1 LTE modules and HKT-NQ-m WiFi boards integrated with NEQTO Engine.
• SMK CorporationcoreChannel Partner/ Reseller/ DistributorHardware partner providing custom LTE-M communication modules with analog circuit design and antenna design.
• Hokuriku Electric Industry (北陸電気工業)coreChannel Partner/ Reseller/ DistributorHardware partner providing HDK NQ LTE-1 modules based on ARM Cortex-M4 STM32L4 architecture.
• Flect Co., Ltd.coreImplementation/ SI/ Consulting PartnerSystem integrator partner for IoT remote control packages with Salesforce integration. Provides IoT remote customer service solutions combining NEQTO with Salesforce Service Cloud.
• Advanced WaterminorStrategic or Co-development PartnerCustomer using NEQTO.ai AI-powered IoT dashboard for warehouse monitoring, achieving complete visibility in minutes without technical team.

Scale indicators5 records

Recent moves7 records

Expansion highlights7 records

Emerging players

• Memfault: Memfault offers an IoT device observability and OTA platform that competes with NEQTO Machine Driver and NEQTO Console specifically for firmware management and anomaly monitoring on embedded fleets.
• Ubidots: Ubidots is an IoT cloud application platform for data ingestion, visualization, and alerting — competing most directly with NEQTO Infinitypool and NEQTO Insights for IoT data storage and anomaly detection.
• ClearBlade: ClearBlade provides an enterprise edge IoT platform with device management, rules engine, and digital twin capabilities — overlapping with NEQTO Infinitypool, Insights, and Console in industrial and smart-cities deployments.

Broad incumbents

• Microsoft Azure IoT: Azure IoT Hub / IoT Edge provide hyperscaler-grade device management, edge compute, and digital twins that compete with the NEQTO platform for enterprise IoT workloads across the same industrial verticals.
• Tuya Smart: Tuya is a much larger publicly listed IoT cloud platform serving hundreds of thousands of OEMs and device brands — overlapping with NEQTO's OEM/embedded license model at substantially greater scale, though Tuya is more horizontal/consumer-IoT focused.
• AWS IoT (Amazon Web Services): AWS IoT Core / Greengrass are native hyperscaler IoT services that partner with NEQTO today but also compete with it — JIG-SAW is an AWS device certification partner and Marketplace partner, positioning AWS as co-opetition rather than pure competitor.
• Sierra Wireless (now Semtech): Sierra Wireless (now part of Semtech) provides cellular IoT modules, gateways, and the Octave all-in-one edge-to-cloud platform — comparable to NEQTO Bridge hardware combined with edge-to-cloud software stack.

Direct peers

• Particle (particle.io): Particle is a directly comparable IoT edge platform offering cellular/Wi-Fi modules, an embedded OS, and a cloud device management console (Particle Cloud) for IoT application development — head-to-head with NEQTO Engine + NEQTO Console across overlapping developer and OEM use cases.
• Ayla Networks: Ayla Networks is an enterprise IoT platform providing edge agents, cloud connectivity, and device management for manufacturers — closely aligned with NEQTO's IoT-ization-as-a-service value proposition for OEM and enterprise customers.
• Balena (balena.io): Balena provides an IoT platform combining fleet OS, container-based edge software, and a cloud management console used by hardware OEMs and enterprise IoT teams — directly competing with NEQTO's edge-engine-plus-console architecture for embedded device management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/JIGSAW_NEWS_bot
• LinkedInlinkedin.com/company/jigsawus

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JIG-SAW