Voyent Alert!

What Voyent Alert! does

Voyent Alert! is a multi-tenant SaaS mass notification platform operated by ICEsoft Technologies Canada Corp., headquartered in Calgary, Alberta, with a US regional office in Scottsdale, Arizona. The platform is designed for governments, municipalities, first responders, educational institutions, property managers, utility providers, and remote-workforce operators to disseminate targeted, enriched, and personalized alerts across both emergency and day-to-day communication contexts. Recipients can register free of charge via a mobile app (iOS and Android), a self-serve web portal, or SMS/voice flows; administrators access a web-based portal to author and send alerts.

The platform's core technology comprises multi-channel delivery (mobile push, SMS, email, voice), advanced geofencing for location-based targeting, enriched alerts that include maps, distance/direction to incidents, evacuation routes, turn-by-turn directions, and rich media attachments, two-way communication for polling and feedback, smart delivery scheduling to reduce notification fatigue, silent notification mode, a rally-to-me feature for team coordination, and Critical Alerts Do Not Disturb override on iOS and Android. Administrator workflows are designed for low-friction mobile deployment, with alerts reportedly issuable in as few as three clicks.

Revenue is generated through B2B SaaS subscriptions paid by governments, regional districts, municipalities, and enterprise clients; end-user registration is free. The go-to-market blends enterprise field sales (with a Book a Sales Demo funnel) targeting government and large-utility/property accounts, inside sales (1-877-263-3822), and self-serve consumer distribution via app stores and web registration. The company has a content/partnership layer with EMLCanada for thought leadership. Pricing is not publicly disclosed. No funding rounds, M&A, or revenue figures were found in the available data.

Name

Voyent Alert!

Legal name

ICEsoft Technologies Canada Corp.

Website

https://voyent-alert.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Voyent Alert! is a Canadian-based SaaS mass notification platform, operated by ICEsoft Technologies, that delivers enriched, geofenced emergency and day-to-day alerts to municipalities, first responders, and enterprises across North America via mobile app, SMS, email, and voice channels.

Ownership category

akta.pro rank

Product category

Mass Notification Software

NAICS

Security Systems Services (56162)

SIC

Telegraph & Other Message Communications (4822), Communications Services, Nec (4899)

akta.pro primary industry

Emergency Communications, Alerting & Public Warning Systems (HLAJAGAF)

akta.pro secondary industries

Crisis Management & Communications Support (Mass Notification) (BPABANAF), Emergency Notification & Mass Communication Systems (Alerts, PA, Sirens) (EDAEACAE)

Keywords

• Mass notification software
• Emergency alert system
• Geofencing alerts
• Community notification platform
• Mobile alert app

Headquarters

HQ city

Calgary

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Multi-tenant SaaS platform subscription model where municipalities, regional districts, and organizations pay for access to the alerting platform. Administered by account administrators on behalf of their communities or organizations. End users receive services free of charge.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Voyent Alert! is a multi-purpose mass notification and alerting SaaS platform that delivers targeted, enriched, and personalized alerts across mobile apps, SMS, email, and voice channels. It serves governments, municipalities, first responders, institutions, property managers, and utility providers with capabilities such as advanced geofencing, two-way communication, and enriched alerts containing maps, directions, and rich media.

Product overview

Voyent Alert! is a unified mass notification platform designed for government agencies, municipalities, first responders, educational institutions, and businesses. The platform consists of a core alerting engine complemented by mobile apps (iOS/Android), web-based notification channels (email, SMS, voice), and an administrator portal for managing alerts. Key feature modules include Enriched Alerts (providing maps, directions, and contextual information), Two-Way Communication (for interactive polling and response collection), Advanced Geofencing (for location-based targeting), and Multi-Channel Delivery (for reach across app, SMS, email, and voice). The platform supports both critical emergency alerts and day-to-day informational communications.

Differentiator

Problem solved

Functional benefit

Products and services

• Voyent Alert! Platform Multi-purpose communication service and alerting SaaS platform designed to support communities and organizations through rapid dissemination of targeted, enriched, and personalized alerts for critical emergencies and day-to-day notifications. Sold to municipalities, governments, first responders, and enterprises.
• Voyent Alert! Mobile App Mobile application available on Apple App Store and Google Play Store for receiving push notifications, tracking multiple locations, and managing alert preferences on iOS and Android devices. Distributed free to end users.
• Administrator Portal Web-based platform for administrators to create, manage, and send alerts, view responses, manage team communications, and access reporting features. Used by subscribing organizations.
• Web-Based Notification System Email, SMS/text messaging, and voice call notification delivery system allowing users to receive alerts through multiple communication channels without requiring a mobile app. Used by end users who prefer non-app channels.

Quantifiable outcome

• 5-10X higher organic registration rates in communities issuing 1+ alerts per month vs. 1-2 alerts per year
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Partnerships

One partnership is on record.

• EMLCanadaminorGTM or Marketing PartnerEMLCanada is a content collaboration partner that produces educational resources for the emergency management sector. Articles have been produced via collaboration between Voyent Alert! and EMLCanada featuring industry expert insights on emergency preparedness, community engagement, and crisis communication. EMLCanada offers a searchable online platform supporting connection within Canada's emergency management sector.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BlackBerry AtHoc: BlackBerry AtHoc is a critical event management and mass notification platform serving defense, government, and large enterprises. Comparable functionality to Voyent Alert!, though positioned as part of BlackBerry's broader security software portfolio.
• Crisis24 (GardaWorld): Crisis24, a GardaWorld company, provides integrated mass notification within a broader critical event management and security services portfolio. It competes with Voyent Alert! in enterprise and government markets but as part of a much larger services suite.
• Cisco Webex Mass Notification: Cisco's mass notification capabilities, integrated across its collaboration and contact center portfolio, serve large enterprises and governments with multi-channel alerting. It is a broad incumbent that overlaps with Voyent Alert!'s enterprise field.

Direct peers

• Everbridge: Everbridge is a leading public critical event management and mass notification platform serving enterprises, governments, and healthcare. It is the most direct mass-notification competitor to Voyent Alert! at significantly larger scale.
• OnSolve: OnSolve delivers mass notification, critical event management, and risk intelligence for organizations and government agencies. It is a close peer offering multi-channel alerting with a broader enterprise footprint than Voyent Alert!.
• Rave Mobile Safety (Motorola Solutions): Rave provides mass notification, 9-1-1 communications, and community engagement tools widely used by municipalities, schools, and public safety agencies. Backed by Motorola Solutions, it competes head-to-head with Voyent Alert! in the same government and education verticals.
• Singlewire Software (InformaCast): Singlewire's InformaCast is a mass notification platform widely deployed across education, healthcare, and corporate environments. It overlaps directly with Voyent Alert!'s multi-channel, multi-vertical approach.
• Omnilert: Omnilert provides mass notification and emergency alert systems, with strong penetration in K-12 and higher education markets. Comparable to Voyent Alert!'s campus and institutional use cases.
• AlertMedia: AlertMedia is a mass notification and threat intelligence platform serving global enterprises. It targets a similar dual emergency-and-operational communications use case as Voyent Alert! but at larger enterprise scale.
• Regroup Mass Notification: Regroup offers mass notification and emergency communication tools for higher education, healthcare, government, and corporate clients. It directly overlaps with Voyent Alert!'s feature set and customer verticals.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/VoyentAlert
• Facebookfacebook.com/voyentalert
• LinkedInlinkedin.com/company/voyent-alert

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Voyent Alert!