UpWare

What UpWare does

UpWare Sp. z o.o. is a privately held Polish IT solutions provider founded in 2014 and headquartered in Warsaw, with a secondary office in Rzeszów. The company designs, implements, and operates enterprise IT infrastructure for Polish clients across banking and brokerage (primary vertical), insurance, telecommunications and media, manufacturing and professional services, public sector, and healthcare. Its portfolio spans data center infrastructure, backup and archiving, database migration and optimization, security analytics, IT and database monitoring, cloud and IaaS, virtualization, and containerization, delivered through two service lines — UpSolutions (technical solutions) and UpServices (professional and managed services, including the UpWareCARE maintenance offering and penetration testing).

The firm's core technology stack is multi-vendor: it resells and integrates hardware and software from IBM, HPE, Dell EMC, VMware by Broadcom, Red Hat, Oracle, Microsoft, Cisco, Fortinet, Palo Alto Networks, NetApp, Veritas, Fujitsu, and others, and holds an exclusive Polish distribution partnership for dbWatch database monitoring software. Its single proprietary product is Security Radar, a SOC-oriented security analytics platform built on IBM QRadar that unifies SIEM, vulnerability management, and risk reporting. The monitoring backbone is reinforced by a Check_MK technology partnership for IT resource monitoring and by dbWatch for database monitoring.

UpWare monetizes through three streams: (1) professional services covering consulting, implementation, training, and documentation, priced per project; (2) managed services (UpWareCARE) delivered under long-term contracts of at least six months as fixed monthly fees tied to scope, SLA response times, and support hours, with remote and on-site delivery; and (3) hardware and software resale from technology partners. Pricing is not publicly disclosed and is quote-based. The go-to-market is direct enterprise field sales combined with a partner channel, with all operations confined to Poland.

Name

UpWare

Legal name

UpWare Sp. z o.o.

Website

https://upware.pl

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

UpWare Sp. z o.o. is a Polish IT solutions integrator founded in 2014 that designs, deploys, and maintains enterprise infrastructure — data center, backup, database, security, cloud, and containerization — for Polish banks, insurers, telcos, public-sector, and healthcare clients, reselling IBM, HPE, Dell EMC, VMware, Red Hat, and Oracle technologies.

Ownership category

akta.pro rank

Product category

IT Infrastructure Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYBPAEALAI

Backup & DR Software Implementation & Managed Platforms

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Business Continuity, Disaster Recovery & Backup Services

Keywords

• IT infrastructure solutions
• Data center services
• Managed IT services
• Security analytics
• Database monitoring

Headquarters

HQ city

Warszawa

HQ country

Poland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Professional Services: Consulting, implementation, and technical assistance services including analysis, design, installation, configuration, training, and documentation for IT solutions.
2. Managed Services (UpWareCARE): Long-term technical maintenance and support contracts (minimum 6 months) provided remotely via secure VPN connections or on-site. Billed as fixed monthly fees based on scope parameters including hardware/software coverage, support hours, SLA response times, and monitoring scope.
3. Hardware and Software Resale: Sale and deployment of IT infrastructure products from technology partners including servers, storage arrays, networking equipment, and software licenses.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

UpWare is a Polish IT solutions provider (UpWare Sp. z o.o.) delivering enterprise data center infrastructure, backup and archiving systems, database migration/optimization, security analytics (via its proprietary Security Radar built on IBM QRadar), database monitoring (dbWatch), IT resource monitoring (Check_MK), IaaS (HPE GreenLake), and containerization (Red Hat OpenShift). The company also provides professional services including implementation (Wdrożenia), managed maintenance (UpWareCARE), and penetration testing, acting primarily as a systems integrator reselling and deploying technology from partners such as IBM, HPE, VMware, Dell EMC, Red Hat, Oracle, and Microsoft.

Product overview

UpWare is an IT solutions company operating since 2014 that offers a comprehensive portfolio of IT infrastructure solutions and services. The company operates two main service lines: UpSolutions (technical solutions) and UpServices (professional services). UpSolutions encompasses Data Center Infrastructure, Backup and Data Archiving Systems, Database Migration and Optimization, Security Analytics (Security Radar - their proprietary IBM QRadar-based platform), Database Monitoring (via dbWatch partnership), IT Resource Monitoring (via Check_MK partnership), Open Source Solutions, Microsoft Solutions, IaaS (HPE GreenLake), and Containerization (Red Hat OpenShift, HPE Ezmeral). UpServices includes Implementation, Technical Support and Maintenance (UpWareCARE), and Penetration Testing services. The company also provides a proprietary monitoring service called UpWareMON. UpWare functions as a systems integrator working with technology partners including VMware, HPE, Dell EMC, IBM, Oracle, Microsoft, Red Hat, and over 20 other vendors.

Differentiator

Problem solved

Functional benefit

Products and services

• Security Radar A proprietary security monitoring and incident detection platform for IT environments, recommended for SOC teams. Built on IBM QRadar technology, providing unified security analytics, incident correlation, vulnerability management, and risk management for enterprise clients.
• dbWatch Database Monitoring Enterprise database monitoring and management solution for Oracle, MS SQL, MySQL, Sybase, Ingres, and PostgreSQL databases. Provides monitoring, management, reporting, and SQL worksheet capabilities across thousands of database instances from a single console. Offered via UpWare's exclusive partnership with dbWatch for Poland.
• Check_MK IT Resource Monitoring IT infrastructure monitoring system that monitors physical servers, operating systems, network switches, routers, firewalls, storage arrays, virtual environments, websites, and over 1000 other technologies. Features distributed monitoring, Business Intelligence module, and environmental parameter monitoring.
• UpWareCARE Managed Services Comprehensive technical assistance and maintenance service covering client IT systems, including hardware and software support, configuration reviews, SLA-defined services, and remote or on-site assistance. Long-term contracts with minimum 6-month duration, billed as fixed monthly fees.
• UpWareMON Monitoring Service IT infrastructure monitoring delivered as a managed service — UpWare monitors the entire IT infrastructure and services for clients on an ongoing basis.
• HPE GreenLake IaaS Infrastructure as a Service solution delivering HPE GreenLake capabilities, providing public cloud benefits with on-premises infrastructure control, pay-per-use pricing, and scalable resources.
• Data Center Infrastructure Solutions Data center infrastructure solutions including computing systems, storage, telecommunications networks, virtualization, and management systems. Delivers complete environments for data processing centers with high availability and security.
• Backup and Data Archiving Systems Backup and data archiving systems covering backup strategy design, implementation, and maintenance. Supports virtual environments, databases, operating systems, mail servers, and file servers using Dell EMC, Veeam, and Symantec products.
• Database Migration and Optimization Database environment migration and optimization services for Oracle RDBMS and IBM Informix, including version migrations, platform migrations, performance optimization, and database backup solutions. Delphix solution can reduce up to 90% of logical and physical disk resources for single test projects.
• Implementation Services (Wdrożenia) Implementation services for all UpSolutions offerings, including analysis of existing IT solutions, design of new or modernized solutions, installations and configurations, administrator workshops, and post-implementation documentation.
• Penetration Testing Services Penetration testing services evaluating system security through automated and manual testing methods. Covers infrastructure testing, web application testing, API testing, and delivers CVSS-rated vulnerability reports with remediation recommendations. Performed by OSCP-certified specialists.
• Containerization Solutions Container management solutions using Red Hat OpenShift and HPE Ezmeral platforms, enabling container-based application deployment, orchestration, data analytics, AI/ML operations, and DevOps workflows.
• Microsoft Solutions Microsoft-based IT solutions covering Active Directory implementation, DNS/DHCP/WSUS services, Terminal Services/VDI deployment, Microsoft System Center monitoring, BitLocker encryption, P2V migrations, and Exchange Server infrastructure.

Quantifiable outcome

• Delphix solution can reduce up to 90% of logical and physical disk resources for single test projects
• +1 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature1 record

Partnerships

19 partnerships are on record, tiered core and major.

• dbWatchcoreTechnology or IntegrationExclusive partnership agreement for Poland covering consulting, sales, and implementation of dbWatch software for database monitoring and management across Oracle, MS SQL, MySQL, Sybase, Ingres, and PostgreSQL environments.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationTechnology partner for servers, storage, networking, and HPE GreenLake cloud solutions. UpWare delivers HPE GreenLake solutions enabling clients to gain public cloud benefits with on-premises infrastructure in pay-per-use model.
• IBMcoreTechnology or IntegrationTechnology partner for Power Systems, FlashSystem storage, QRadar SIEM, Informix databases, and various IBM infrastructure solutions deployed in client environments.
• Dell EMCcoreTechnology or IntegrationTechnology partner for storage arrays, backup solutions (Data Domain, NetWorker, Avamar), data protection suite, and Isilon file storage systems.
• VMware by BroadcomcoreTechnology or IntegrationTechnology partner for virtualization platforms including vSphere, vSAN, and View VDI solutions for enterprise environments.
• Red HatcoreTechnology or IntegrationTechnology partner for OpenShift container platform, Red Hat Enterprise Linux, and related open-source enterprise solutions.
• OraclecoreTechnology or IntegrationTechnology partner for Oracle databases, Oracle Database Appliance, Oracle RAC, DataGuard, and related Oracle infrastructure solutions.
• MicrosoftcoreTechnology or IntegrationTechnology partner for Microsoft solutions including Active Directory, Hyper-V, System Center, Exchange Server, SQL Server, and Azure-related services.
• VeeamcoreTechnology or IntegrationTechnology partner for backup and replication software solutions for virtualized environments and data protection.
• FortinetcoreTechnology or IntegrationTechnology partner for network security including firewalls, DDoS protection, and FortiGate security platforms.
• Palo Alto NetworkscoreTechnology or IntegrationTechnology partner for next-generation firewall solutions and network security platforms.
• CiscomajorTechnology or IntegrationTechnology partner for networking equipment, routers, switches, and Cisco unified communications solutions.
• NetAppmajorTechnology or IntegrationTechnology partner for storage solutions and data management platforms.
• FujitsumajorTechnology or IntegrationTechnology partner for PRIMERGY servers, ETERNUS storage arrays, and infrastructure solutions.
• VeritasmajorTechnology or IntegrationTechnology partner for backup and data protection solutions including NetBackup and related enterprise software.
• Aruba NetworksmajorTechnology or IntegrationTechnology partner for enterprise wired and wireless networking solutions.
• Juniper NetworksmajorTechnology or IntegrationTechnology partner for networking equipment including routers and switches.
• Check_MKcoreTechnology or IntegrationTechnology partner for IT infrastructure monitoring solutions supporting over 1000 technologies.
• F5 NetworksmajorTechnology or IntegrationTechnology partner for load balancing and application delivery controller solutions.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Kyndryl: Global IT infrastructure services provider spun out of IBM, offering managed infrastructure, cloud transformation, and security services to large enterprises. Competes with UpWare at the upper end of Polish enterprise and banking accounts where scale and global delivery are required.
• Asseco Poland: Largest Polish IT company with a much broader portfolio spanning software, infrastructure, banking systems, and public-sector IT. Competes with UpWare in enterprise and public-sector infrastructure engagements but at significantly larger scale and with proprietary software products.
• Comarch: Major Polish IT solutions provider with extensive enterprise software, ERP, infrastructure, and managed services offerings. Overlaps with UpWare in infrastructure services for banking and telecom verticals but operates at far greater scale.

Direct peers

• Atende: Polish IT infrastructure integrator with overlapping practices in data center infrastructure, backup, security, virtualization, and managed services for enterprise and public-sector clients. Highly comparable in service portfolio and target verticals to UpWare.
• Sygnity: Polish IT solutions and services firm serving banking, public sector, and enterprise with systems integration, infrastructure, and managed services. Comparable in size band and Polish-market focus, with similar reliance on Tier-1 vendor partnerships.
• ITMAGINATION: Polish IT services and software firm offering infrastructure consulting, cloud, and managed services to enterprise clients in Poland and abroad. Comparable consulting-led delivery model with similar vertical exposure.
• BTT Group: Polish systems integrator focused on enterprise IT infrastructure, backup, and IBM-centric solutions. Comparable service mix and Polish mid-market positioning to UpWare.

Regional players

• Beyond.pl: Polish data center and cloud infrastructure provider offering colocation, IaaS, and managed infrastructure services. Comparable in the cloud/IaaS and managed-services segments, with geographic overlap in Poland.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/upware-sp-z-o-o-

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UpWare