Syscom
Syscom is a Nouméa, New Caledonia-based IT infrastructure systems integrator serving regional enterprises and government entities with server, storage, networking, security, virtualization, and managed cloud services across AWS, GCP, and Microsoft ecosystems.
- Company typePrivate
- Founded2000
- HeadquartersNouméa, New Caledonia
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Syscom does
Syscom is a privately held IT infrastructure systems integrator and managed-services provider headquartered in Nouméa, New Caledonia (SARL SYSCOM, founded circa 1997, registered in Nouvelle-Calédonie). Operating with a small core team of 11-50 personnel at a single Nouméa location (14 Rue Georges Clemenceau), it serves enterprises of all sizes and local government entities (collectivités) across New Caledonia. The company's positioning is that of a regional specialist — privileged partner of multiple tier-one technology vendors — rather than a scale integrator, with its competitive identity rooted in 20+ years of localized execution.
The company's product portfolio is centered on integrated infrastructure solutions: server and storage systems (Lenovo/IBM/Pure Storage; NAS, SAN, SDS), networking equipment (Cisco; Ethernet, Fibre Channel, iSCSI), firewalling and cybersecurity (Sophos, Palo Alto, Cisco; VPN, MDR, antivirus), VMware virtualization and hyperconverged infrastructure (vSphere, vCenter, VSAN, NSX), disaster recovery (synchronous and asynchronous replication), and backup/archiving (Rubrik, Veeam, Wasabi). Cloud services span AWS (since 2017), Google Cloud Platform (since 2020, regional pioneer), and Microsoft messaging/365. The firm additionally operates an on-site training facility that supports both internal certification programs (networks, Linux, VMware, Sophos) and rental to third-party companies.
Syscom's business model blends one-time hardware/software resale (Lenovo, Pure Storage, Cisco boxes), value-added professional services (sizing, integration, deployment, consulting), and recurring managed services (LDAP/DHCP/DNS, messaging, firewall, backup administration). Pricing is not publicly disclosed. The 2024 launch of Wasabi AiR — an AI-assisted video analytics capability layered onto partner Wasabi's object storage — represents a recent extension into intelligent security/surveillance, though AI capabilities remain primarily a partner-branded resale rather than an in-house competency. Customer concentration disclosure is absent, and no parent company, external investors, M&A activity, or leadership changes are recorded.
Syscom firmographics
Firmographics- Name
- Syscom
- Legal name
- SARL SYSCOM
- Website
- https://syscom.nc
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Syscom is a Nouméa, New Caledonia-based IT infrastructure systems integrator serving regional enterprises and government entities with server, storage, networking, security, virtualization, and managed cloud services across AWS, GCP, and Microsoft ecosystems.
- Ownership category
- akta.pro rank
Syscom industry classification
Industry- Product category
- IT Infrastructure Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
Keywords
Where Syscom is headquartered
LocationHeadquarters
- HQ city
- Nouméa
- HQ country
- New Caledonia
- HQ region
- Oceania
Offices1 record
Markets served
Syscom business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- IT Infrastructure Solutions: Sale and integration of servers, storage systems, and network equipment from partner vendors including Lenovo, IBM, Cisco, Pure Storage
- Professional Services: Value-added integration services, consulting, system implementation, and technical services for infrastructure deployment
- Managed Services: Ongoing support and managed services including LDAP, DHCP, DNS, messaging (Exchange/365, Google, AWS), firewalling, and backups
- Training Services: Training room rental and IT training courses (networks, Linux, VMware, Sophos) for internal and external participants
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Syscom product offering
Product offeringCore offering
Syscom is an IT infrastructure specialist based in Nouméa, New Caledonia, delivering integrated compute & storage, networking, cybersecurity, virtualization, cloud migration, backup/archiving, disaster recovery, messaging, and managed infrastructure services. The company resells and integrates multi-vendor hardware and software (Lenovo, IBM, VMware, Cisco, Palo Alto, Sophos, Pure Storage, Veeam, Rubrik, Wasabi, Microsoft, AWS, GCP, Red Hat) and supplements it with professional services, managed services, and an on-site training facility. Customers are enterprises of all sizes and government collectivités in New Caledonia.
Product overview
Syscom is an IT infrastructure services company offering a comprehensive portfolio of integrated solutions. The core offering centers on storage systems (NAS, SAN, SDS), firewall management (Sophos, Palo Alto, Cisco), VMware clustering infrastructure (vSphere, vCenter, VSAN, NSX), and disaster recovery planning. These are complemented by networking services, backup and archiving solutions (Rubrik, Veeam, Wasabi), messaging platforms, and infrastructure services (LDAP, DHCP, DNS). The company operates a technology training facility and provides professional services including systems administration and network management. Solutions are delivered through partnerships with major technology vendors including Lenovo (Platinum), VMware, Pure Storage, Cisco, and cloud platforms (AWS, GCP).
Differentiator
Problem solved
Functional benefit
Products and services
- Storage Systems (NAS, SAN, SDS)
- Networking Solutions
- Firewalling
- VMware Clustering (Virtualization)
- Disaster Recovery (Plans de Reprise d'Activité, PRA)
- Infrastructure Services (LDAP, DHCP, DNS)
- Backup and Archiving Solutions
- Messaging Systems
- Training Services (Formation)
- Wasabi AiR (AI-assisted Video Analysis)
- Cloud Migration Services (AWS / GCP)
Companies that use Syscom
Customer profileSegments2 records
Ideal customer profiles2 records
Syscom technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature5 records
Syscom partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core.
- WasabicorePartner since 2020 offering simple, high-performance, and affordable cloud object storage. Integrates well with Veeam and Rubrik. Since 2024, offers AI-assisted video analysis (Wasabi AiR).
- Google Cloud Platform (GCP)corePioneer of GCP adoption in New Caledonia since 2020. Expertise in Anthos and DevOps for building hybrid cloud platforms bridging development and operations teams.
- Pure StoragecorePartnership since 2018 offering high-performance flash storage solutions with exceptional performance and reactive technical support.
- RubrikcorePartnership since 2018 providing simple and effective backup and disaster recovery solutions with quality technical support and ease of management.
- Amazon Web Services (AWS)corePartner since 2017 for cloud migration services. Expertise in Amazon SES, Lambda, EC2 for scalable and performant cloud architectures.
- VeeamcoreVeeam Cloud & Service Provider partner since 2015. Provides backup and restoration solutions with optimal data protection and maximum flexibility.
- LenovocorePlatinum partner since 2014 (following IBM x86 server acquisition), offering cutting-edge server technology for digital transformation projects.
- Red HatcorePartner since 2014 for digital transformation through Red Hat platform. Expertise in OpenShift and Ansible for modern application deployment and infrastructure management.
- CiscocoreCertified partnership since 2010 for network solutions. Certified team ensures optimal integration and maintenance of Cisco systems alongside Lenovo servers and storage.
- Palo Alto NetworkscorePartnership since 2010 offering network security solutions from firewalls to AI-powered Kortex security intelligence.
- VMwarecorePioneer of virtualization in New Caledonia since 2003. Solution Provider with certified team including a VMware instructor, offering converged and hyperconverged infrastructure solutions.
- IBMcoreCertified partner since 2000, specializing in AIX, iSeries, SAN and NAS storage, and backup solutions deployment.
- Sophoscore20-year partnership providing cybersecurity solutions from firewall to MDR services. Comprehensive security coverage for complex cybersecurity challenges.
- MicrosoftcoreLong-term partner since 1998, pioneering Microsoft messaging and telephony integration. Provides unified communication solutions and digital transformation services.
Scale indicators2 records
Recent moves6 records
Expansion highlights6 records
Syscom competitors and assessment
Company assessmentRegional players
- Datacom: Largest Australasian-headquartered IT services and systems integrator with a broad managed-services, cloud, and cybersecurity portfolio; comparable to Syscom as a multi-vendor SI/MSP, but operating at vastly greater scale across Australia and New Zealand rather than the French Pacific.
Broad incumbents
- CDW: Large multi-vendor IT solutions provider combining hardware/software resale, professional services, and managed services for mid-market and enterprise customers — a direct analog to Syscom's reseller-plus-services model, though at much greater US-centric scale.
- Konica Minolta Business Solutions: IT services and managed workplace provider with regional offices that combine infrastructure, cloud, and managed services for SMB and mid-market clients; comparable to Syscom as a regional multi-vendor SI with managed services.
- Sopra Steria: European-headquartered IT services and systems integrator with deep French-government and large-enterprise footprint; comparable to Syscom in offering systems integration, managed services, and infrastructure consulting, but at a global scale with public-sector capabilities that mirror Syscom's collectivités focus.
- Capgemini: Global IT services and engineering firm with major cloud, infrastructure, and managed-services practices; competes with Syscom in systems integration and cloud migration but operates at global scale and serves very large enterprise and government clients.
- Fujitsu: Global infrastructure and services vendor with strong managed services, hybrid IT, and public-sector practices; comparable to Syscom in providing end-to-end infrastructure solutions and managed services to enterprise and government clients.
- Devoteam: European IT consulting and managed services firm focused on cloud platforms (AWS, GCP, Microsoft) and digital transformation — closely comparable to Syscom in cloud migration and managed services, but at much larger pan-European scale.
- Insight Enterprises: Global IT solutions integrator that combines hardware/software resale, professional services, and managed services across cloud, data center, and security — directly comparable to Syscom's multi-vendor integrator-plus-services model, but at a much larger global scale.
Direct peers
- Computacenter: European IT infrastructure integrator and managed services provider that combines hardware resale, professional services, and managed support across enterprise and public-sector clients — a direct business-model analog to Syscom, but with global delivery scale.
- Bechtle: European-headquartered IT systems integrator and managed services provider reselling infrastructure, networking, and security products from major vendors — closely aligned with Syscom's multi-vendor integration plus managed services model, though operating across DACH rather than the Pacific.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Syscom social profiles
Digital presenceSyscom financial estimates
Financial estimateRevenue estimate
Valuation estimate
Syscom leadership team
Management profileNumber of profiles
Profiles4 records
Syscom funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Syscom M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Syscom
What does Syscom do?
Syscom is an IT infrastructure specialist based in Nouméa, New Caledonia, delivering integrated compute & storage, networking, cybersecurity, virtualization, cloud migration, backup/archiving, disaster recovery, messaging, and managed infrastructure services. The company resells and integrates multi-vendor hardware and software (Lenovo, IBM, VMware, Cisco, Palo Alto, Sophos, Pure Storage, Veeam, Rubrik, Wasabi, Microsoft, AWS, GCP, Red Hat) and supplements it with professional services, managed services, and an on-site training facility. Customers are enterprises of all sizes and government collectivités in New Caledonia.
Is Syscom a public or private company?
Syscom is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Syscom founded?
Syscom was founded in 2000. It employs 11 to 50 people.
Where is Syscom based?
Syscom is headquartered in Nouméa, New Caledonia, in the Oceania region.
How does Syscom make money?
Four revenue lines are on record. IT Infrastructure Solutions are the primary driver. The others are professional Services, managed Services and training Services.
Who are Syscom's main competitors?
Datacom is listed as a regional player. Broad incumbents are CDW, Konica Minolta Business Solutions, Sopra Steria, Capgemini, Fujitsu, Devoteam and Insight Enterprises. Direct peers are Computacenter and Bechtle.
Does Syscom have an API?
No public API is recorded for Syscom.
What industry is Syscom in?
Syscom's product category is IT Infrastructure Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAJAB, ITIL/ITSM Process Consulting & Implementation. Its NAICS code is 54151 and its SIC code is 7370.