FAN Courier
- Company typePrivate
- Founded1998
- HeadquartersStefanestii De Jos, Romania
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
FAN Courier firmographics
Firmographics- Name
- FAN Courier
- Legal name
- S.C. FAN Courier Express S.R.L.
- Website
- https://fancourier.ro
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
FAN Courier industry classification
Industry- Product category
- Courier and Logistics Services
- NAICS
- Couriers and Express Delivery Services (4921), Local Messengers and Local Delivery (492210)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Carrier-Owned Parcel Locker Networks (TLAAAMAA)
Keywords
Where FAN Courier is headquartered
LocationHeadquarters
- HQ city
- Stefanestii De Jos
- HQ country
- Romania
- HQ region
- Europe
Offices19 records
Markets served
FAN Courier business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Domestic Courier Services: Core revenue from domestic parcel and envelope delivery services including Standard, Express, Red Code, and freight transport. Pricing is based on weight tiers and delivery speed. Standard delivery takes 1-3 business days; Express guarantees delivery within 12-36 hours depending on distance.
- Out of Home Delivery: Revenue from locker deliveries (FANbox) and Collect Point services through PayPoint partnerships. Fixed rates for envelopes and parcels with no extra weight charges for locker deliveries.
- International Shipping: Revenue from international road delivery to Republic of Moldova and Europe (via EURODIS network), plus worldwide air freight services. Includes customs brokerage for non-EU shipments.
- Logistics and Fulfillment: FAN Fulfillment service providing storage, logistics, and rapid shipping solutions across Romania. EUROCARGO service for occasional transport projects and freight forwarding.
- Value-Added Services: Additional services including Cash on Delivery (COD) collection, Declared Value insurance (1% of declared value), Saturday Delivery, Check on Delivery, SMS notifications, and card payments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard domestic delivery - 1-3 business days |
| Unit Pricing | Pay-as-you-go | Express delivery - 12-36 hours guaranteed |
| Unit Pricing | Pay-as-you-go | Red Code - next day by 10:00 AM |
| Transaction based/ take rate | Pay-as-you-go | Cash on Delivery (COD) - Contra Ramburs |
| Transaction based/ take rate | Pay-as-you-go | Declared Value Insurance |
| Transaction based/ take rate | Pay-as-you-go | Saturday Delivery |
| Transaction based/ take rate | Pay-as-you-go | Check on Delivery Option |
| Unit Pricing | Pay-as-you-go | FANbox Locker Delivery |
| Unit Pricing | Pay-as-you-go | International Road - Republic of Moldova |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels7 records
FAN Courier product offering
Product offeringCore offering
FAN Courier is Romania's market-leading courier and logistics company, providing domestic and international parcel and envelope delivery services through a nationwide network of 140 offices, 14 regional HUBs, more than 3,000 automated FANbox lockers, and over 5,000 vehicles. Core services include Standard (1-3 business days), Express (12-36 hours), and Red Code priority same-day delivery; out-of-home delivery through FANbox lockers, PayPoint Collect Points, and FAN offices; international road freight to Republic of Moldova and Europe via EURODIS plus worldwide air freight; and warehousing/fulfillment through FAN Fulfillment and Eurocargo. The proprietary selfAWB platform and mobile apps enable shippers to generate AWBs, track shipments, and manage logistics digitally.
Product overview
FAN Courier operates a comprehensive courier and logistics platform in Romania with multiple delivery channels and service options. The core offerings include Home Delivery services (Standard, Red Code priority express, White Goods, and Freight transport), Out-of-Home delivery via FANbox automated lockers, FAN Office network, and Collect Point through PayPoint partnership, and International services covering road transport to Republic of Moldova and Europe via EURODIS network, plus worldwide air freight. Additional logistics services include FAN Fulfillment (warehousing and shipping) and Eurocargo freight forwarding. The platform is supported by selfAWB online platform for shipment management, a dedicated FAN Return platform for e-commerce returns, and mobile applications for iOS and Android. Optional add-on services include Cash on Delivery, Declared Value insurance, Card Payment, Saturday Delivery, Check on Delivery, ePOD, SMS notifications, and Pick-up PreAlert.
Differentiator
Problem solved
Functional benefit
Brands
- FANbox: Automated locker delivery service providing 24/7 flexible alternative for shipping, pickup, and returns of small parcels through self-service lockers.
- FAN Fulfillment
- Eurocargo
- FANeco
- selfAWB
- FAN Retur
Products and services
- Standard Home Delivery Standard courier service for collecting, sorting, transporting and delivering envelopes (max 500g) and parcels (max 30kg, 60x50x30cm) within 1-3 working days via road transport across Romania.
- Red Code Priority Express Priority express service for envelopes (max 500g) and parcels (max 5kg, 30x30x30cm) with delivery by 10:00 AM the next working day via road transport.
- White Goods Delivery Specialized service for transporting white goods (large appliances) within 1-3 working days via road transport solution.
- Freight Transport Cargo transport service for goods exceeding 30kg, providing road transport solutions for heavy shipments domestically within Romania.
- FANbox Automated Locker Service Automated locker service providing a flexible alternative for parcel shipping, pickup, and returns for small-sized shipments. Lockers are accessible 24/7 via QR code or PIN, with a maximum 2-day pickup window.
- FAN Office Out-of-Home Delivery Out-of-home delivery service through FAN Courier's own office network, enabling collection and delivery of parcels at any of the 140 FAN offices across Romania.
- Collect Point Out-of-home delivery service through the PayPoint retail network, enabling parcel collection at partner stores with extended operating hours including weekends. Parcels up to 10kg, 60x90x60cm.
- International Road Transport to Republic of Moldova Standard road service for collecting, sorting, transporting and delivering envelopes and parcels up to 30kg for import and export to/from the Republic of Moldova with 48-72 hour transit time.
- Standard International (Europe) International road service for transporting parcels between 1kg and 30kg to most European countries with well-defined transit times, delivered via the EURODIS network.
- International Freight Transport Road freight transport service for goods over 30kg, import and export to/from most European countries with door-to-door solutions via EURODIS.
- Worldwide by Air International air freight service for envelopes and parcels up to 30kg to/from anywhere in the world, including customs formalities for non-document shipments.
- FAN Fulfillment Fulfillment service providing comprehensive warehousing, logistics, and rapid shipping solutions package anywhere in Romania, aimed at e-commerce operations.
- Eurocargo Transport solutions for occasional shipments as well as short or long-term forwarding projects, acting as a freight forwarder.
- selfAWB Platform Online platform for managing shipments, generating AWB documents, adding complaints, and generating reports; available for registered users to handle all shipping operations.
- FAN Retur Returns Platform Dedicated return platform for quickly and easily returning products purchased from popular e-commerce brands, with the option to create an account or proceed without authentication.
- FAN Courier Mobile App Mobile application available on iOS and Android for shipment tracking, address changes, locker access (QR/PIN), AWB generation, and courier coordination.
- Cash on Delivery (Ramburs) Service enabling recipient payment to sender through FAN Courier's network, with maximum 5,000 lei for domestic shipments and 5,000 EUR for international shipments to/from Bulgaria and Hungary.
- Declared Value Insurance Insurance service covering domestic postal items against loss, theft, total or partial destruction, with a fee of 1% of declared value. Maximum declared value: 5,000 RON.
- Saturday Delivery Optional service for delivery on Saturday when selected by sender and specified on the AWB.
- Check on Delivery Option allowing recipient to open and visually verify parcel contents at delivery (maximum 1 minute) to confirm products match the order. Fee: 6.00 lei (excl. VAT) per shipment.
- Card Payment Payment option allowing card payments to couriers, at FAN offices, or at FANbox lockers for both shipping fees and cash-on-delivery amounts.
- ePOD (Electronic Proof of Delivery) Electronic Proof of Delivery service providing digital confirmation of delivery.
- Pick-up PreAlert Notification service alerting courier in advance about a scheduled pickup for better planning.
- SMS Business Notifications Business SMS notification service for delivery updates and customer communications.
- Drop-off at PayPoint Option to drop off parcels at PayPoint retail locations for added flexibility.
- EUROBAG Plastic Envelope Service Plastic envelope service (36x26x10cm) with weight capacity up to 5kg and single tariff for dispatches across participating European states via the EURODIS road network.
Quantifiable outcome
- Over 400,000 daily shipments processed
- +3 more outcomes
Companies that use FAN Courier
Customer profileSegments3 records
Ideal customer profiles3 records
FAN Courier technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
FAN Courier partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- EURODIS NetworkcoreFAN Courier is an exclusive member of EURODIS network in Romania. EURODIS connects 35 European countries through local logistics network members. FAN Courier uses this partnership to offer road delivery services to most European countries with integrated door-to-door transport, customs clearance, and European quality standards.
- PayPointcorePayPoint provides the retail network for FAN Courier's Collect Point service. Parcels are delivered to local PayPoint stores where recipients can pick them up with extended hours including weekends. This partnership extends FAN Courier's out-of-home delivery reach to over 5,500 total points.
Scale indicators11 records
Recent moves2 records
FAN Courier competitors and assessment
Company assessmentBroad incumbents
- FedEx Romania: FedEx operates in Romania through partner networks for international express services. Overlaps with FAN Courier's worldwide air freight offerings but as a global integrator rather than a Romanian-domestic specialist.
- DHL Express Romania: DHL Express Romania is part of the global DHL integrator network, serving time-sensitive international B2B shipments and premium cross-border e-commerce. Overlaps with FAN Courier's international segment but operates as a global integrator rather than a Romanian specialist.
- Poșta Română: Poșta Română is the Romanian national postal operator, providing universal service obligation coverage and a broad parcel/letters portfolio. Competes in last-mile and parcel segments but as a state-backed universal postal operator rather than a commercial specialist.
Direct peers
- DPD Romania: DPD operates in Romania as part of the DPDgroup European parcel network, offering domestic and cross-border courier services with Predict delivery options and a parcel shop network. Direct competitor for B2B and cross-border e-commerce volumes.
- Urgent Cargus: Urgent Cargus is a Romanian courier operator offering domestic express delivery and fulfillment services, directly competing with FAN Courier in standard and express segments for SMB and enterprise customers.
- GLS Romania: GLS Romania is part of the GLS European parcel network, providing domestic and international courier services with B2B focus and ParcelShop pickup points. Competes with FAN Courier for enterprise and cross-border volumes.
- Sameday Romania: Sameday is a major Romanian courier and parcel locker operator (Easybox network) directly competing with FAN Courier across home delivery, OOH lockers, and e-commerce fulfillment. Same customer base, same product categories, same delivery mechanisms — the closest head-to-head competitor.
- Cargus (DHL eCommerce Romania): Cargus is one of FAN Courier's principal Romanian courier rivals, now part of DHL eCommerce. Offers comparable domestic parcel, locker, and B2B services with international backing, competing directly for enterprise e-commerce accounts.
Emerging players
- Packeta (Zásilkovna): Packeta/Zásilkovna operates a parcel shop and locker pickup network across CEE, including Romania. Competes on OOH delivery and cross-border e-commerce returns, with a pickup-point heavy model similar to FAN Courier's Collect Point.
- InPost (Integer.pl Group): InPost operates the Paczkomaty parcel locker network across CEE and has entered Romania. Direct comparable for the FANbox carrier-owned locker model, though smaller in Romania. Closest strategic peer on OOH delivery mechanics.
Market position
Strengths4 records
Weaknesses4 records
Key risks5 records
Key highlights7 records
Customer concentration
FAN Courier social profiles
Digital presenceFAN Courier financial estimates
Financial estimateRevenue estimate
Valuation estimate
FAN Courier leadership team
Management profileNumber of profiles
Profiles3 records
FAN Courier subsidiaries and ownership
Company hierarchySubsidiaries4 records
FAN Courier funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FAN Courier M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FAN Courier
What does FAN Courier do?
FAN Courier is Romania's market-leading courier and logistics company, providing domestic and international parcel and envelope delivery services through a nationwide network of 140 offices, 14 regional HUBs, more than 3,000 automated FANbox lockers, and over 5,000 vehicles. Core services include Standard (1-3 business days), Express (12-36 hours), and Red Code priority same-day delivery; out-of-home delivery through FANbox lockers, PayPoint Collect Points, and FAN offices; international road freight to Republic of Moldova and Europe via EURODIS plus worldwide air freight; and warehousing/fulfillment through FAN Fulfillment and Eurocargo. The proprietary selfAWB platform and mobile apps enable shippers to generate AWBs, track shipments, and manage logistics digitally.
Is FAN Courier a public or private company?
FAN Courier is a private company. It is classified as unknown and is currently operating.
When was FAN Courier founded?
FAN Courier was founded in 1998. It employs 5,001 to 10,000 people.
Where is FAN Courier based?
FAN Courier is headquartered in Stefanestii De Jos, Romania, in the Europe region.
How does FAN Courier make money?
Five revenue lines are on record. Domestic Courier Services are the primary driver. The others are out of Home Delivery, international Shipping, logistics and Fulfillment and value-Added Services.
Who are FAN Courier's main competitors?
Broad incumbents on record are FedEx Romania, DHL Express Romania and Poșta Română. Direct peers are DPD Romania, Urgent Cargus, GLS Romania, Sameday Romania and Cargus (DHL eCommerce Romania). Emerging players are Packeta (Zásilkovna) and InPost (Integer.pl Group).
Does FAN Courier have an API?
No public API is recorded for FAN Courier.
What industry is FAN Courier in?
FAN Courier's product category is Courier and Logistics Services. Its primary akta.pro industry code is TLAAAMAA, Carrier-Owned Parcel Locker Networks. Its NAICS code is 4921 and its SIC code is 4210.