What Demae-can does

Demae-can Co., Ltd. (株式会社出前館, TYO:2484) is Japan's incumbent online food delivery platform, founded in 1999 in Osaka and listed on the Tokyo Stock Exchange since 2006. The company operates a three-sided marketplace connecting consumers, restaurants, and gig delivery riders across all 47 Japanese prefectures, with a network of 100,000+ affiliated stores processing approximately 60 million orders annually. Its core product is the Demae-can mobile app and website, supplemented by the Demae-can eGift digital voucher module for personal and corporate gifting, a Sharing Delivery service that lets restaurants without their own rider fleet fulfill orders via Demae-can's network, and a curated merchant-ranking feature called Delivery Meiten (デリバリーの名店) launched in July 2026.

The platform monetizes primarily through transaction-based commission fees from restaurant partners, advertising and promotional placements, and (more recently) quick-commerce delivery fees from retail partners including convenience stores and supermarkets. Pricing was restructured in March 2026 into a service-fee + shipping-fee model with free shipping on orders handled by Demae-can's own riders, alongside the nationwide expansion of the 'Oshop Price' program that lets major chains (Denny's, Hotland, Skylark, Monte Roza) sell delivery at in-store prices. Distribution is entirely domestic across Japan, with a strategic alliance with LINE Corporation / LINE Yahoo providing ecosystem access to LINE's user base and powering the joint Yahoo! Quick Mart quick-commerce service.

Financially, Demae-can is loss-making at the operating level, projected to post its eighth consecutive annual net loss of approximately 4 billion yen for the fiscal year ending August 2026, with market valuation declining more than 50% in 2024 amid a contracting Japanese food delivery market. The company raised 83.4 billion yen via an international post-IPO equity offering in September 2021 to fund expansion into quick commerce and nationwide coverage, and counts a wholly-owned subsidiary (Demae-can Communications Co., Ltd.) supporting operations. Leadership rests with Representative Director and CEO Yano Satoshi (矢野 哲).

Name

Demae-can

Legal name

株式会社出前館

Website

https://corporate.demae-can.co.jp

Company type

Public

Founded year

1999

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Demae-can (TYO:2484) is Japan's incumbent food delivery platform, operating a 100,000+ merchant marketplace with gig-rider delivery across all 47 Japanese prefectures. It serves Japanese consumers and restaurant partners via core delivery, eGift vouchers, Sharing Delivery, and the joint Yahoo! Quick Mart quick-commerce service.

Ownership category

akta.pro rank

Product category

Online Food Delivery Marketplace

NAICS

Local Messengers and Local Delivery (4922)

akta.pro primary industry

Food Delivery (Restaurant Meals) (TLAAADAC)

akta.pro secondary industries

Grocery & Convenience Delivery (TLAAADAD), Grocery & Convenience Delivery Platforms (BPAMAHAC)

Keywords

• Online food delivery
• Delivery marketplace
• Quick commerce
• Restaurant delivery
• Food ordering platform

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Commission from Restaurant Partners: Restaurants pay Demae-can a success fee when orders are placed through the platform. The business model shows restaurants sending order information to stores, which prepare and deliver food, with Demae-can receiving a commission from participating restaurants.
2. Advertising and Promotional Services: Platform generates revenue through promotional campaigns, featured restaurant placements, and marketing campaigns with brand partners.
3. Quick Commerce / Last-mile Delivery: Expansion into quick commerce delivering daily necessities, beverages, and essentials from convenience stores, drugstores, and supermarkets, partnering with retailers like Aeon, Life Corporation, and FamilyMart.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Demae-can operates a hyperlocal online food delivery marketplace connecting consumers with 100,000+ affiliated restaurants across all 47 prefectures of Japan via mobile apps and website, with delivery in as fast as 20 minutes. The platform expanded into quick commerce delivering daily necessities from convenience stores, drugstores and supermarkets, and offers a digital gift voucher (eGift) service for personal and corporate gifting.

Product overview

Demae-can operates as a multi-service platform consisting of the core Demae-can food delivery marketplace (100,000+ merchants across all 47 prefectures with fastest 20-minute delivery), supplemented by the Demae-can eGift digital voucher module for gifting and corporate benefits. The platform offers a Sharing Delivery module enabling restaurants without their own delivery capability to leverage Demae-can's delivery network, and partnered with LINE Yahoo to operate the Yahoo! Quick Mart quick commerce service for rapid grocery and daily necessities delivery. The core platform expanded in 2025-2026 with the 'Oshop Price' initiative offering same as dine-in pricing, a rider support fund program, and the Delivery Meiten feature highlighting quality merchants.

Differentiator

Problem solved

Functional benefit

Brands

• 出前館eGift: Gift券 service for ordering food, meals, and daily necessities from local shops for personal gifting or corporate welfare purposes.

Quantifiable outcome

• 60 million annual orders delivered nationwide
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered minor, major and core.

• Libersta (リベルタ)minorStrategic or Co-development Partner · 3 July 2026Joint social experiment with 100 delivery riders testing Libersta's FREEZETECH cooling wear during summer delivery operations, conducted July 3-31, 2026.
• Monte Roza (モンテローザ)majorGTM or Marketing Partner · 1 July 2026Store Price program expansion with 576 restaurant chain stores (魚民, 目利きの銀次, 山内農場, etc.) offering all products at same prices as dine-in, effective July 1, 2026.
• Suntory Beverage Solutions (サントリービバレッジソリューション)minorGTM or Marketing Partner · 22 June 2026Heat stroke prevention initiative providing 25,000 drink tickets (ジハンピ) to delivery riders for use at Suntory vending machines nationwide, starting July 2026.
• DiDi Mobility Japan (配車アプリDiDi)minorGTM or Marketing Partner · 19 June 2026Joint campaign '移動も、ごはんも、もっとおトクに' offering DiDi users up to 5,500 yen in coupons for Demae-can and vice versa, running June 19 to July 31, 2026.
• Denny's Japan (デニーズジャパン)majorGTM or Marketing Partner · 10 June 2026Store Price program expansion covering all 282 Denny's locations nationwide, with full menu available at store prices starting June 10, 2026.
• Skylark Group (すかいらーく)majorGTM or Marketing Partner · 4 June 2026First-ever joint 'half-price festival' campaign across three major Skylark brands (Gast, Bamiyan, Jonathan's) offering selected menu items at 50% off for one week, June 4-10, 2026.
• Hotland Holdings (ホットランドホールディングス)majorGTM or Marketing Partner · 1 June 2026Store Price program expansion covering all 326 築地銀だこ and 銀だこハイボール酒場 locations nationwide, effective June 1, 2026.
• LINE Yahoo (ライン雅虎)coreStrategic or Co-development Partner · 25 April 2025Joint operation of Yahoo! Quick Mart service delivering groceries and daily necessities from stores via Demae-can's delivery network. 45 prefectures coverage as of April 2025. Partnership ending August 31, 2025.
• LINE CorporationcoreStrategic or Co-development Partner · 1 October 2016Capital and business alliance established in October 2016, with additional third-party allocation in April 2020 involving LINE Corporation and Mirai Fund. LINE integration for delivery services on LINE platform.

Scale indicators7 records

Recent moves17 records

Expansion highlights5 records

Direct peers

• Wolt: DoorDash-owned on-demand food delivery platform operating across Japan with a hyperlocal courier model. Closely mirrors Demae-can's marketplace-plus-Sharing-Delivery approach, including curated merchant selection and rapid urban delivery.
• Uber Eats Japan: Japan operation of Uber's global food-delivery marketplace, connecting consumers with local restaurants for on-demand delivery. Directly competes with Demae-can on the same consumer base, restaurant partners, and gig-rider network in Japanese cities.

Regional players

• Instacart: US grocery delivery and pickup marketplace connecting consumers to supermarkets and convenience retailers. Operates the same commission-based marketplace model on grocery SKUs but serves North America rather than Japan.
• Deliveroo: UK-listed (now acquired by DoorDash) on-demand restaurant food delivery platform operating across Europe and Asia. Closely comparable marketplace + rider model to Demae-can but serves different geographies.
• Coupang Eats: Coupang's restaurant food delivery service in South Korea, leveraging Coupang's logistics network. Closely comparable model to Demae-can in a culturally and geographically adjacent market.
• Meituan: China's dominant food delivery and local services super-app. Closest large-scale analog to Demae-can's combined food delivery and quick-commerce model, but operating in mainland China rather than Japan.

Broad incumbents

• Rakuten: Diversified Japanese e-commerce and digital services group that has operated food delivery (Rakuten Delivery) and broader marketplace services. A broad incumbent with overlapping merchant base and consumer reach.
• LINE Yahoo: Japanese internet conglomerate that held a strategic stake in Demae-can and co-operated Yahoo! Quick Mart quick commerce. A broader digital-platform incumbent whose assets intersect with Demae-can's distribution and quick-commerce ambitions.
• DoorDash: US-listed global leader in restaurant food delivery and parent of Wolt. Operates the same third-party marketplace + gig-rider model as Demae-can at much greater scale, with broad portfolio across restaurants, grocery, and convenience.

Emerging players

• OniGO: Japan-focused quick-commerce startup operating dark stores and rapid urban grocery delivery. Competes with Demae-can's Yahoo! Quick Mart / quick-commerce arm on speed and assortment of daily essentials in Japanese metropolitan areas.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/demaecan
• YouTubeyoutube.com/channel/UC7bR96_7zBvjVsrOiyuDqRQ
• Facebookfacebook.com/demaecan
• Instagraminstagram.com/demaecan_official

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Demae-can